Guides from innosabi

Guides to help you understand how to harness the impact of an innovation management platform. How to improve or innovate your products and services to remain relevant, stay ahead of competition, disrupt your sector or seize market share.
Guides
26 August 2024

What Is Idea Management (And How to Do It Effectively)

Unleash your team's potential with idea management! Turn sparks into results and drive growth. Learn how with expert tips & real-world success stories.

Groundbreaking ideas are the currency of success. But how do you consistently tap into that wellspring of creativity and transform those sparks of inspiration into tangible results? That's where the power of idea management comes in.This article will dive deep into the world of idea management, exploring its definition, processes, and undeniable benefits. We'll also share real-world examples of how Nestlé leveraged idea management to achieve remarkable success, while also providing you with practical tips on how to implement an effective idea management system in your own business.Seems like a lot? Don’t worry. We’ll take you step-by-step.

What is Idea Management in the Innovation Process? – A quick Definition

We all know that innovation starts with a spark of inspiration. But transforming those initial ideas into products and services that truly resonate with your customers takes more than just creativity.That's where the power of idea management comes in.Think of idea management as a strategic process that helps you harness the collective intelligence of your entire ecosystemyour customers, employees, partners, and even industry experts. Think about it. The idea here is to foster a culture of open communication where both internal and external stakeholders feel comfortable sharing insights and ideas. It's also about having the tools in place to objectively analyze those ideas, to identify the ones with the most potential, and to turn them into reality (we’ll get into this second part later on in the article, so be sure to keep reading until the very end).In essence, idea management is about making sure your best ideas don't just get heard – they get implemented. When you turn innovation from a sporadic event into a continuous process you’ll drive growth, improve customer satisfaction, and keep you ahead of the competition.A win-win-win (can you hear that sweet ‘ka-ching’?)

Idea Management vs Innovation Management?

You might hear the terms "idea management" and "innovation management" thrown around like they're the same thing. But in reality, they're actually two different gears in your company's growth engine. They definitely work hand-in-hand, but each has its own unique purpose.Think of innovation management as your company's "big idea" factory; where you gather your brightest minds to brainstorm, experiment, and come up with those groundbreaking concepts that give your business a competitive edge.Idea management, on the other hand, is about harnessing the power of the ideas you already have. It's a structured system for collecting, evaluating, and prioritizing ideas from across your organization (and sometimes even beyond) to ensure the best ones get the attention they deserve.

Real-World Example - Nestle’s Success Story

Nestlé's internal idea management system, known as "InGenius," is a shining example of how a large corporation can successfully tackle the collective intelligence of its own employees. InGenius provides a centralized platform where employees can submit, discuss, and collaborate on new ideas, fostering a culture of innovation and empowerment.One notable success story from InGenius is the development of Nescafé Dolce Gusto, a popular single-serve coffee machine. The idea originated from a small team of employees who saw an opportunity to cater to the growing demand for premium coffee at home. Through InGenius, they were able to share their concept, gather feedback from colleagues across the company, and ultimately secure the resources needed to bring their idea to market. The result was a hugely successful product that has expanded Nestlé's presence in the coffee industry and generated significant revenue.But wait, there’s more!InGenius also allows Nestlé to tap into the expertise of its global workforce. Employees from different countries and cultures could easily share their insights and ideas that might not have been considered otherwise. As a result, this ultimately led to the development of products tailored to regional tastes and preferences, thus further strengthening Nestlé's market position around the world.

What is the flow of idea management?

As already discussed, idea management is an ongoing cycle that helps your company consistently generate, evaluate, and implement new ideas.Curious about the idea management process? Here's how it typically flows:Step 01) Capture: Gather ideas from all corners – your team, customers, partners, and beyond.Step 02) Evaluate: Time to analyze each idea's potential impact, feasibility, and, of course (and ensure that it’s aligning with your overall business goals).Step 03) Prioritize: This is when you start selecting the most promising ideas. Step 04) Develop: Time to have some fun! Refine and flesh out those top ideas into actionable plans.Step 05) Implement: Put your best ideas into action and bring them to life.Step 06) Monitor & Review: Track progress and gather as much feedback as possible from all stakeholders involved. Need some tips for success? We thought you might!Read more: 9 Top Tips for a Successful Innovation Culture That Drives Growth and Transformation

So, how should YOU manage ideas in your business?

Now that we’ve covered why idea management is important, it’s time we jump into the ‘how’.Hey, we get it! – All this idea management talk can feel exhausting (we’re tired even thinking about where to even start). Lucky for you, there are great tools out there to help you manage your ideas faster than you can say "innovation"!

With a suitable software platform at your disposal, you can:

With idea management, you can tap into the collective brilliance of your team, create amazing products and services that will delight your customers.Remember, more strategically managed ideas mean more chances to strike gold!

6 Ways an Idea Management Software Can Help Your Business

  1. Spark more creativity

An idea management system helps you catch every bright idea, no matter where it comes from. It acts as a centralized hub where all ideas converge, fostering a culture of open communication and collaboration around idea generation. Think of it as the go-to spot for everything innovation-related - from brainstorming new concepts to suggesting process improvements.Plus, with features like innovation challenges, you can proactively guide your team's creative energies towards specific goals. Instead of passively waiting for ideas to trickle in, you can set targeted challenges that spark focused ideation.Read more:11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

  1. Focus only on what really matters

Time to wave goodbye to scattered efforts. With an idea management platform, you'll easily prioritize projects with the biggest potential. This way, you're guaranteed to be investing your energy in the right places.Forget the chaos of managing ideas across multiple channels. An idea management platform streamlines your workflow, allowing you to create automated processes that seamlessly move suggestions through different stages. This ensures every idea receives the attention it deserves, following a clear and defined path.No more guesswork or subjective opinions. An idea management system lets you implement an objective evaluation system, ensuring only ideas that meet predefined criteria move forward. You can even gamify the process with innovation funding, allowing employees to "invest" in the projects they find most promising. This fosters a sense of ownership and encourages active participation from your entire team.With an idea management platform, you gain the clarity and focus needed to turn the best ideas into reality.

  1. Power to the people

It’s a streamlined way to show your team that their ideas are valued. Build a culture where everyone feels comfortable sharing their thoughts – and sit back to watch them shine!When employees see their suggestions being taken seriously, reviewed, and even implemented, it ignites a sense of ownership and engagement. This positive feedback loop fuels a cycle of continuous improvement, where everyone feels motivated to contribute their best ideas, knowing they have a real impact on the company's success. The result? A vibrant, innovative workplace where creativity flourishes and everyone feels empowered to make a difference.

  1. Collaborate in unforeseen ways

A neutral platform for ideas means everyone's voice is heard, breaking down barriers and fostering teamwork across departments. Anonymous submission empowers individuals to share ideas without hesitation, overcoming any shyness or fear of judgment. Likewise, solution scouting takes collaboration further by actively seeking out internal experts to tackle specific challenges, utilizing targeted searches or an "Expert Map" showcasing employee skills and knowledge. This creates a vibrant environment where everyone feels safe to contribute and innovation thrives through collective expertise.

  1. Have a winning system set in place

As a smart business owner, you know that scaling is the best way to grow. So a smooth, repeatable process for evaluating and implementing ideas saves time and reduces overall stress.You can do so by implementing a clear and unbiased method for assessing ideas – ensuring that only the most promising concepts move forward. This eliminates guesswork and fosters a data-driven approach to innovation.Also, be sure to recognize and reward employees with innovation awards for their creative contributions. This can boost morale, encourage ongoing idea generation, and foster a culture of innovation within your organization.

  1. No more burnout

Bring out the fire extinguisher, burnout will be a thing of the past. With a dedicated software in place, you’ll be able to manage the flow of ideas so your team stays energized and excited – never overwhelmed.Implement clear workflows and processes within your idea management system to ensure ideas are efficiently evaluated and implemented. In turn, this will help prevent bottlenecks, streamline communication, and keep your team focused on the most promising ideas.

  1. Track your wins

Last, but certainly not least, you’ll get to see the real impact of your innovation efforts on your bottom line. This is a fantastic way to help you ensure you’re making smart decisions for the future of your business. No more guessing games!

Let’s Conclude

Idea management is the essential bridge between creative sparks and tangible results. It empowers businesses to harness the collective genius of their ecosystem, transforming raw ideas into successful products, services, and processes. You can cultivate a culture of continuous innovation and ensure that the best ideas are not only heard, but acted upon by implementing a structured approach and using tools like innosabi. As a result, your business will experience increased growth and improved customer satisfaction (not to mention a significant competitive advantage). So embrace the power of idea management, and unlock the full potential of your organization's creativity.Liked this article? Then check out the below:Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 202511 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative GeniusHow to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

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Guides
12 June 2025

The Ultimate Guide to Choosing (and Using) the Right KPIs in Innovation Management

Most business departments have straightforward ways to measure success. Sales, marketing, finance, HR—they all have clear inputs, outputs, and performance dashboards to back them up.

Innovation? .A different story. It's messier—and much harder to quantify.

Results often feel abstract, making it tough to define what success actually looks like.

That’s where many innovation leaders hit a wall: expected to show progress without defaulting to vanity metrics or getting stuck in a cycle of endless experiments.

Good News: innovation can (and should) be measured.

Not in the same way as other departments—but in a way that aligns with your strategic goals, encourages experimentation, and creates accountability.

This is where KPIs in innovation management come in. They act as your critical lens—helping you to focus on real, consistent impact.

In this guide, we’ll break down the KPIs that matter most, show you how to build a framework tailored to your business, and share practical steps to track, manage, and accelerate your innovation efforts with confidence.

Why Measuring Innovation Matters

As an innovation leader, you’re not just experimenting; you’re expected to deliver tangible results. Fast.

But without the right metrics in place, it’s nearly impossible to distinguish meaningful progress from background noise. You can’t scale what you can’t measure.

That’s where key performance indicators (KPIs) come in.

Think of them as your compass in a complex, often ambiguous ecosystem. They give structure to creativity and help you make smarter, faster decisions by:

  • Providing Clarity: Offering a clear picture of performance.
  • Driving Accountability: Ensuring teams are aligned with strategic goals.
  • Facilitating Decision-Making: Enabling data-driven choices about resource allocation and project prioritization.

Learn why innovation is important for your business in 2025 (and beyond).

So, What Are the KPIs In Innovation?

These indicators help you understand how well your initiatives contribute to real value: growth, efficiency, and long-term differentiation.

3 Main Indicators of Innovation Measurements

So, when it comes to effectively tracking your efforts, most KPIs fall into three key categories that will give you a well-rounded view of what’s working (and where you might need to pivot).

Let’s explore them below:

  • Input Metrics: Focus on the resources invested in innovation (examples could be  budget allocation, hours allocated to innovation exercises , or number of active projects).
  • Output Metrics: Measure the tangible results of your innovation efforts. For example : new revenue generated by innovated products, user adoption rates, or percentage of new products launched that are less than two years old.
  • Process Metrics: Track how efficiently ideas and innovation projects move through your pipeline. For example: how many ideas get submitted, how quickly they’re validated, or the conversion rate from idea to launched product.

How to Build KPIs for Your Innovation Management Framework

A solid innovation KPI framework doesn’t simply track activity and calls it a day., - it aligns innovation with your companies strategic direction and business goals. 

Here’s how to build one that actually works:

1. Align KPIs with Strategic Objectives

Start by mapping your KPIs to your organization’s key priorities. Every innovation metric should link back to tangible outcomes like market expansion, operational efficiency, or customer satisfaction.

2. Balance Leading and Lagging Indicators

Leading indicators look forward — things like new ideas entering the pipeline or prototype velocity. Lagging indicators focus on results — revenue from new products or cost savings from improvements. You should use both so that you have a clearer, more complete picture.

3. Tailor KPIs to fit Your Organization’s Context

Innovation looks different in every business This is to say, a startup’s metrics will differ significantly from a legacy enterprise’s. So your KPIs should reflect your industry, company size, innovation culture, and maturity level.

4. Blend Quantitative and Qualitative Data

Numbers matter, but so do stories. Hard metrics provide the baseline, but qualitative data adds the context you need to make sense of them.

To get a fuller picture, consider combining:

  • Performance data (like time to market or cost savings)

  • With human feedback (like team morale, customer stories, or collaboration quality)

How to Measure Innovation Efficiency

The question now is, ‘How do you know if your innovation efforts are actually working’?

We suggest, start by tracking efficiency. Then zoom out to see the bigger picture. Finally, pressure-test ideas before you commit.

If you’re not sure where to begin, here’s a practical approach:

Step 01) Evaluate Efficiency Metrics

To measure efficiency, be selective with your metrics. For example, tracking how many ideas were submitted might be useful as a baseline—but on its own, it doesn’t tell you much about actual progress.

Vanity metrics like the number of hackathon submissions or internal portal visits can create a false sense of momentum. Instead, focus on what happens after the idea is submitted: how quickly it’s validated, how many make it through the funnel, and what ultimately gets implemented.

Instead, focus on operational KPIs that reflect actual performance. Two widely used ones:

R&D-to-Product Conversion Rate (aka McKinsey's Innovation Conversion Metric)

  • What it shows: The efficiency of your innovation funnel — how many early-stage ideas make it to market.
  • How to calculate: Divide the number of successfully launched offerings by the number of projects that entered your innovation pipeline (at a defined stage).
  • Why it matters: It reveals how well you're translating investment and effort into tangible outcomes. A low ratio may signal issues with idea quality, resource allocation, or execution.

Time-to-Market 

Though being fast can be an advantage, TTM isn’t only focused on speed, but also the efficiency and quality of the entire development cycle, from concept to launch. This can apply to new products, features, services, marketing campaigns, or process improvements.

  • Is your innovation process optimized for both speed and quality to meet strategic goals?
  • Action: Track how long it takes to deliver innovations and analyze bottlenecks or quality trade-offs to strike the right balance.

Idea-to-Implementation Ratio 

What it shows: How effectively your team moves from ideation to execution, turning promising ideas into real outcomes.

  • Is your team executing or just brainstorming?
  • Action: Calculate how many ideas move from concept to execution. If it’s low, dig into what’s blocking progress.

Step 02)  Broaden Your View

Efficiency is just one layer. These additional metrics show you who’s driving innovation, what it’s worth, and how it’s landing:

Idea Generation Rate

  • Are you creating enough raw material for innovation?
  • Action: Track the number of new ideas submitted per quarter — and from where they’re coming.

Innovation Portfolio NPV

  • What’s the collective value of everything you're working on?
  • Action: Assess the net present value of all active innovation projects to justify continued investment.

New Product Revenue %

  • Are your recent innovations delivering ROI?
  • Action: Measure the percentage of revenue coming from products launched in the past 24 months.

Customer Adoption Rate

  • Are customers actually embracing your new offerings?
  • Action: Track how quickly new solutions are picked up — and identify friction points if adoption is slow.

Employee Innovation Participation

  • Is innovation happening across the organization or stuck in a silo?
  • Action: Monitor what percentage of your workforce contributes ideas or joins innovation programs.

Tip: Don’t track everything. Pick 3–5 metrics that align with your current goals.

Step 03) Filter Ideas Before You Waste Time on Them

Great ideas still fail if they don’t fit your capabilities. Use this 4-question filter before greenlighting an innovation project:

  1. Desirability: Is this solving a real customer need?
  2. Feasibility: Can we actually deliver this with the resources we have?

  3. Viability: Will it create sustainable value or revenue?

  4. Strategic Fit: Does it support our long-term direction?

Action tip: Use a scoring system. Rate each dimension 1–5 and only pursue ideas that score above a certain threshold. This keeps your pipeline clean and focused.

Learn the most effective ways to do idea management.

TL;DR: Innovation Metrics Are Useless Without Action

Don’t just track for the sake of tracking. Metrics should fuel decisions:

  • Is something slowing you down? Fix it.
  • Is an idea not viable? Kill it early.
  • Are only 5% of employees contributing? Find out why.

Remember this: The smartest innovators don’t just monitor, they course-correct.

Managing Innovation Successfully

The next question now is, ‘What does it take to manage innovation effectively’? 

This section is about building the right environment and processes to bring those ideas to life. 

Here’s what that looks like in practice:

A Quick Innovation KPI Readiness Checklist

To wrap up, take a moment to check your innovation measurement foundation. This quick self-assessment will help you pinpoint where you’re on the path.

Clear Goals?

Have you defined innovation objectives that directly tie to your broader business strategy? Without this, your KPIs risk becoming disconnected noise.

Balanced Indicators?

Are you tracking both forward-looking signals (leading indicators) and concrete results (lagging indicators)? This balance ensures you’re not just chasing activity but outcomes.

Efficiency & Impact?

Do your KPIs measure how lean your innovation process is and the value it delivers? It’s about working smarter, not just harder.

Cross-Team Alignment?

Are innovation metrics transparent and shared across departments to foster collaboration and unified focus? Innovation thrives when it’s everyone’s business.

Score yourself:

  • 3–4 checks? You’re on the right track. Keep refining and adapting as innovation evolves.

  • 0–2 checks? It’s time to revisit your framework—your KPIs need to work for you, not the other way around.

Less Guesswork. More Growth.

Innovation metrics only matter if they drive action.

With innosabi's suite of tools—like intuitive KPI dashboards, collaborative idea platforms, and real-time project tracking—you can transform your innovation data into decisions and ideas into impact. 

Whether you're aiming to accelerate time-to-market or enhance employee participation, innosabi provides the infrastructure to align your innovation KPIs with tangible business outcomes.

Ready to move from guesswork to growth?

Discover how innosabi can elevate your innovation KPIs—and your outcomes.

Guides
10 June 2025

How to Successfully Build (and Sustain) an Innovation Culture in Your Organization

Before we start, consider this question: 

Is your company truly fostering an innovation culture… or just ticking boxes?

Fact is, many B2B organizations talk about innovation, yet struggle to make it a reality. New tools are adopted, teams are reshuffled, and ideation sessions are scheduled. But without a strong innovation culture (i.e. shared values, behaviors, and mindsets that support continuous creativity and risk-taking) these efforts often miss the mark.

But don’t worry. In this article, we’ll break down how to start building an innovation culture that lasts.

The Importance of a Culture of Innovation

For any given company, innovation culture is the pillar of resilience because it enables a quick adaptation to market shifts, technological advances, and changing customer expectations.

For that reason, building one will help you foster agility, accelerate problem-solving, and, of course, open doors to new growth opportunities. And that’s how you position yourself to lead rather than follow in your industry.

What Is the Theory of Innovation Culture?

Having an innovation culture refers to embedding innovation into the way people think, collaborate, and make decisions every day.

The theory of innovation culture explores how these cultural elements shape a company’s ability to generate and implement new ideas consistently. Academic research has shown that certain organizational factors like psychological safety, openness to risk, and reward structures have a direct impact on innovation outcomes.

Put simply, the theory suggests that innovation isn’t just a process or a department. But rather, it’s a reflection of how the entire organization operates from the inside.

Here’s what that looks like in practice:

  • Beliefs: Do people believe innovation is expected and supported. Or as something risky that could backfire?

  • Norms: Are teams encouraged to challenge the status quo and explore? Or do they feel pressured to maintain the current way of doing things?

  • Reinforcements: Are ideas rewarded, funded, and followed through? Or left to fade quietly?

Understanding the theory gives you a lens to assess what might be silently helping (or worse, hurting) your company’s innovative efforts.

What is the Culture of Innovation Behavior?

In practical terms, these are the daily actions and interactions that reflect your organization’s commitment to innovation. 

For instance, open communication channels, regular brainstorming sessions, and collaborative problem-solving are all examples of behaviors that signal a healthy innovation culture (we’ll explore this further down the article, so be sure to keep on reading).

The 4 Innovation Culture Types

When delving into the types of innovation culture, it’s important to know that there’s no one-size-fits-all approach. Different companies cultivate innovation in ways that align with their industry, size, and strategic priorities.

Understanding which type fits best helps you design strategies and choose the  best tools and habits to drive an innovation culture tailored to your real needs.

Common types include:

  • Collaborative Culture: Focuses on teamwork and collective ideation, emphasizing open dialogue and co-creation.

  • Creative Culture: Prioritizes freedom, flexibility, and artistic exploration (often found in design-heavy or consumer-facing sectors).

  • Competitive Culture: Drives innovation through internal competition and performance metrics, common in faster-paced industries.

  • Process-Driven Culture: Relies on structured processes, formal stage gates, and rigorous project management.

Factors That Shape a Culture of Innovation

So you now know that a thriving culture isn’t built overnight; it’s the product of deliberate choices across your leadership style, the organizational structure, communication patterns, and the incentives offered.

Some key factors include:

  1. Leadership Commitment: Leaders must model innovative behavior and actively support experimentation.

  2. Psychological Safety: Employees need to feel safe to voice ideas, take risks, and learn from failure without fear of repercussions.

  3. Cross-Functional Collaboration: Innovation often happens at the intersections of different perspectives and expertise, requiring breaking down silos.

  4. Resource Allocation: Providing time, tools, and budget to pursue new initiatives will help you signal that innovation is a priority.

  5. Recognition and Reward: Celebrating both successes and intelligent failures encourages continuous creative behavior.

6 Common Challenges to Watch Out For (and the Strategy to Overcome Them)

Before we dive into building a thriving innovation culture, let’s acknowledge a few things: even the most forward-thinking organizations hit internal roadblocks. 

The good news? Once you spot these patterns, you can start shifting them. Below are six common challenges that tend to get in the way — and the proven strategies that can help you move through them.

1. Legacy Mindsets

"If it’s not broken, why fix it?" This way of thinking can quietly stall innovation. Teams used to traditional processes may resist experimentation, especially if success has historically been tied to stability and predictability.

Solution → Lead by Example

Leaders who embrace change and aren’t afraid to experiment model the behavior they want to see. When leadership admits failures and takes risks openly, it signals that innovation isn’t just allowed, it’s expected.

2. Fear of Failure

Innovation involves risk, and that’s uncomfortable. In environments where mistakes are penalized or quietly swept under the rug, employees won’t pitch bold ideas or try new approaches.

Solution → Promote Creativity through Psychological Safety

When employees feel psychologically secure to take risks and challenge norms, creative thinking becomes part of the everyday. Make space for experimentation so that you normalize that not every idea will (or needs to) succeed.

3. Lack of Time and Bandwidth

When teams are overwhelmed with BAU (business-as-usual) operations, there’s no space left for creativity. As a result, innovation gets pushed to the bottom of the priority list.

Solution → Encourage Habits

Make innovation part of the rhythm of work. Regular brainstorming sessions, knowledge sharing, and feedback loops ensure that it stays front of mind — not just something people get to if there’s time.

Learn how to apply innovative thinking skills to achieve breakthrough solutions in your business.

4. Unclear Leadership Commitment

If innovation is promoted in messaging but unsupported in practice (i.e. no resources, no rewards, no room to test), employees disengage, fast.

Solution → Define Clear Goals and Metrics

Set measurable objectives tied to efforts (like launching new products, improving internal processes, or elevating customer experience). Follow through with the budget, time, and tools to back it up.

5. Siloed Departments

Innovation thrives at the intersection of disciplines. But when teams operate in isolation, cross-functional collaboration becomes slow or unachievable.

Solution → Build Cross-Functional Teams

Bring together talent from R&D, strategy, marketing, and operations. Diverse perspectives accelerate problem-solving and spark fresh, unexpected ideas.

6. Innovation Theater

Hackathons, pitch days, and pilot programs can look good from the outside, but without follow-through, they breed cynicism. People start to see innovation as more about optics than outcomes.

Solution (1) → Celebrate Both Successes and Smart Failures

Recognition should go beyond just the wins. Celebrate what you learned, not just what you launched. That’s what builds trust and keeps momentum going strong.

👉🏻Read our hackathon guide so that you easily drive effective innovation sprints.

Solution (2) → Provide Access to the Best Tools and Processes

Give teams the platforms they need for collaboration, idea management, and agile tracking. These tools aren’t just nice-to-haves; they’re critical for moving ideas from concept to execution.

Metrics & Indicators of a Thriving Innovation Culture

How do you know if your innovation culture is actually working?

While culture isn’t always easy to quantify, there are signs (both hard and soft) that signal progress. Here’s what to look for:

Quantitative Indicators Questions to Ask:

  • Are more employees contributing ideas through official channels or platforms?

  • Are teams from different departments increasingly collaborating on innovation initiatives?

  • How quickly can teams go from idea to prototype or test?

  • Are new approaches actually being used beyond early adopters?

Qualitative Indicators Questions to Ask:

  • Are people comfortable challenging assumptions or suggesting unusual ideas in meetings?

  • Do you hear leaders and teams talking about experimentation, learning, and iteration more frequently?

  • Are innovation efforts sustained, or do they fizzle out after the first sprint?

Real-Life Examples of Companies That Have a Culture of Innovation

To truly understand this concept even further, it helps to look at companies that have successfully nurtured an innovative culture in organizations and reaped significant benefits.

These companies demonstrate that innovation culture types can vary widely but share common traits like risk tolerance, leadership support, and a focus on continuous learning.

Best Tools and Habits to Drive an Innovation Culture Moving Forward

Sustaining innovation requires the right mix of technology and daily practices. The best tools and habits to drive an innovation culture include:

  • Digital platforms for idea management and collaborative innovation

  • Regular innovation sprints or hackathons to maintain momentum

  • Continuous learning programs that keep skills and mindsets fresh

The takeaway is simple: integrating these tools with supportive habits creates an environment where innovation thrives naturally.

Looking for a tool that allows your innovation culture to thrive?

You’ve got the culture. The mindset. The ambition. Now give your team something that actually helps them do the work.

innosabi turns talk into traction.

From idea management to stakeholder collaboration, innosabi helps leading organizations turn innovation into a repeatable, scalable practice. Whether you're nurturing internal creativity or driving cross-functional programs, it gives you the visibility, structure, and agility to make innovation stick.

Ready to make innovation part of your everyday operations? Let’s talk. 

innosabi can help your business turn innovation into your competitive edge. Reach out today for a demo.

Guides
Guides
26 May 2025

What is Computing Innovation? Learn Its Purpose and Impact on Your Business Strategy

The way we do business is being reshaped by machines, code, and cloud platforms. Not in the future, but right now. 

And when most people hear "innovation," they picture breakthrough products or viral apps. But behind the scenes, it’s computing innovations — the tools, architectures, and processes — quietly transforming how companies operate, scale, and compete.

But what exactly does "computing innovation" mean, and how can it impact your organization’s strategic growth? 

In this article, we’ll explore the key concepts behind it, its purpose, examples, and how it drives business transformation.

Let’s jump right into it.

What is the Definition of a Computing Innovation?

To understand it best, we first need to clearly define it. 

At its core, computing innovation refers to the development and implementation of new technologies, systems, or applications that leverage computational processes to solve problems, create efficiencies, or enable new capabilities. 

In simpler terms, it’s the kind of tech progress that makes everyday tasks easier or transforms how we do things (like using AI to write emails faster, mobile apps to manage hotel check-ins, or smart sensors to reduce energy waste in buildings).

It’s not so much about flashy inventions but more about practical improvements that change how things work.

What is the Purpose of a Computing Innovation?

The true value of computing innovation lies in its intention. For any technological advancement to be considered an innovation, it must contribute to improving processes, enhancing customer experiences, or enabling new revenue streams.

When developing computing innovations, it’s highly important to align them with your business goals. For example, AI innovations in customer service can help improve client satisfaction while optimizing operational costs. 

Examples of computing innovations include:

  • Cloud computing innovations that reduce infrastructure costs and provide scalable solutions. 

Example: Netflix's Use of Cloud Computing (AWS)

The streaming giant is a great example of a company that leveraged cloud computing innovations to scale globally without the need to invest in massive physical infrastructure. 

They moved their entire video streaming service to Amazon Web Services (AWS), which allows them to:

  • Automatically scale up or down based on viewer demand (like during peak hours or a new show release).
  • Store and process a vast amount of data for personalized recommendations.
  • Ensure high availability and minimal downtime across countries.

2. AI-driven analytics that uncover insights for better decision-making.

Example: Starbucks’ Use of AI-Driven Analytics (DeepBrew)

The famous coffee chain uses an AI-driven analytics platform called DeepBrew to power personalized customer experiences and support decision-making across the business. 

Simply by analyzing data from various customer purchases, app interactions, and location-based trends, DeepBrew helps Starbucks:

  • Suggest tailored drink recommendations in the mobile app.
  • Optimize inventory and staffing based on predictive demand analytics.
  • Identify ideal new store locations using local purchasing behavior and foot traffic data.

3. Blockchain technologies for improved security and transparency in financial transactions.

Example: JPMorgan Chase’s Use of Blockchain (JPM Coin)

JPMorgan Chase developed JPM Coin, a blockchain-based digital currency, to enable instant and secure transfers of payments between institutional clients. 

Built on their proprietary blockchain platform, Onyx, this innovation allows them to:

  • Settle transactions in real time, reducing delays and counterparty risk.
  • Increase transparency and traceability in financial operations.
  • Improve overall security by using decentralized, tamper-proof ledgers.

Top 5 Computing Innovations That Are Shaping Business Transformation in 2025

It’s clear now that innovation at its core revolves around finding solutions to real-world problems. 

That said, here are the top 5 computing innovations examples that are changing industries today:

1. Artificial Intelligence (AI) and Machine Learning (ML)

AI and ML are changing everything from customer support to data analytics. These innovations are helping companies make data-driven decisions and automate routine processes, leading to increased efficiency and better outcomes.

2. Cloud Computing

Cloud computing offers scalable, flexible, and cost-efficient solutions. Innovations in cloud infrastructure allow companies to store data securely while accessing powerful computational resources on demand.

3. Blockchain Technology

Blockchain has evolved from cryptocurrency to a powerful tool for data security, transparency, and trust. In industries such as finance and supply chain management, blockchain innovations are reducing fraud and enhancing operational efficiency.

4. Quantum Computing

Although still in its early stages, quantum computing promises to solve complex problems at unprecedented speeds. Its potential applications in areas like cryptography, drug discovery, and financial modeling are immense.

5. Internet of Things (IoT)

IoT innovations have connected millions of devices, allowing for smarter homes, workplaces, and factories. This ability to collect and analyze real-time data from connected devices offers businesses new opportunities for automation and process optimization.

Related: What is Technology Innovation? A Deep Dive into the Future of Progress

Things That Are NOT Computing Innovations 

Now that we got that out of the way, let’s separate the noise from the real breakthroughs.

While the world of innovation is full of exciting new ideas, not all technological advancements are true "computing innovations." 

Here are 5 items that are not computing innovations and why they don’t fit the definition:

1. Green Energy Technologies (Solar, Wind, etc.)

While these are important, they are not classified as computing innovations. They may use computational methods, but they aren’t inherently computing-driven.

2. Biotechnologies

 Innovations in biotechnology, such as CRISPR gene editing, are groundbreaking, but they fall outside the scope of computing innovation. These are more focused on biology rather than computational methods.

3. Autonomous Vehicles

While they rely on computing power, autonomous vehicles are primarily centered around mechanical and sensor technologies, not computing innovations in the traditional sense.

4. Traditional Manufacturing Processes

Advancements in manufacturing like 3D printing or automation aren’t classified as computing innovations if they don’t involve significant computational technology to solve complex problems.

5. Smart Appliances

While smart fridges and washing machines use software, they don’t necessarily meet the criteria of computing innovations since their capabilities are limited to operational functions rather than transformative business outcomes.

Best Practices in Computing Innovations

Yes, innovation for its own sake can be exciting, but without a clear purpose or business case, it rarely moves the needle.

To turn innovation into a competitive advantage, companies need a framework for applying it with intention. 

With that in mind, here are five best practices that help ensure computing innovations create meaningful, lasting value:

1. Focus on Business Problems (Not Just Technology)

You're by now aware that the top innovations solve specific business challenges. So you should always focus on the problem you’re solving, not just the tech.

2. Foster Cross-Functional Collaboration

Every innovation is part of a larger ecosystem because ideas don’t thrive in silos — they need interaction. Collaboration between R&D, marketing, sales, and other departments is essential to ensure that innovations meet market demands.

Related: 11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

3. Adopt Agile Methodologies

Agility allows companies to pivot quickly, experiment with new ideas, and iterate based on feedback. This flexibility is vital when working with emerging technologies like AI and machine learning.

4. Invest in Scalability

When launching computing innovations, you should always plan for scalability. Businesses need solutions that grow with them, especially when it comes to cloud computing and big data analytics.

Related: Startup Scouting Guide: How to Find and Collaborate with the Right Startups

5. Embrace a Culture of Continuous Improvement

What begins with an idea only becomes innovation through follow-through. In light of this, encourage your teams to continually innovate, test, and refine solutions to drive long-term business growth.

So Is AI a Computing Innovation?

Yes, absolutely. Artificial intelligence stands as one of the most profound computing innovations today. 

But what exactly makes AI a computing innovation? 

It’s the combination of computational power and its ability to learn and adapt that sets it apart. Through machine learning algorithms and neural networks, AI can analyze vast amounts of data, identify patterns, and make decisions (faster and more accurately than humans).

AI’s applications span multiple industries, from automating routine tasks to providing insights in real time. And as more businesses implement AI-driven solutions, its role as a key computing innovation becomes increasingly important.

Computing Innovation is Your Strategic Enabler

Truth be told, innovation doesn’t always look like invention. Sometimes it’s the quiet systems, tools, and frameworks behind the scenes that unlock your next phase of growth. 

If you’re looking to future-proof your strategy, start with the computing layer — because that’s where transformation begins. It’s also where alignment happens: between your vision, your capabilities, and the technologies that make them scalable. 

Platforms like innosabi help organizations bridge that gap by bringing structure, speed, and collaboration to innovation efforts so that computing innovations aren’t just ideas, but impact.

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7 Strategic Corporate Innovation Trends in 2025 (And How to Adapt)

What Is An Innovation Management System? (And Why It’s Essential for Scaling Your Business)

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22 May 2025

10 Innovative Products Examples That Changed the World (And Their Evolution)

Innovation isn't magic, it's a method. 

And alas, behind the world’s most successful products are companies that treat innovation not as a one-off event, but as a capability. A process. A mindset. And most importantly, a continual evolution. 

Behind these groundbreaking products, there is a method that keeps driving improvement, adaptation, and, of course, long-term success.

In this article, we’ll explore not only the standout examples of innovative products that changed everything but also the path they’ve taken to evolve and thrive.

These aren’t just stories of sudden breakthroughs; they’re stories of continuous learning, adaptation, and refinement. Each of these products shows how organizations turn evolving market needs, technological advancements, and customer feedback into enduring success.

Whether you’re part of an R&D team, shaping innovation strategy, or leading a startup, these transformation stories offer key insights into how the most successful inventions transform over time.

Ready? Let’s go!

What Makes a Product Innovative?

Before we dive into the best examples of innovation, let’s address this key question.

A truly innovative product does more than look sleek or sound smart. It solves a real customer problem in a novel way, unlocking new value or behaviors. They might deliver improved performance, enable a new experience, or transform the way people interact with a category.

The most innovative ones succeed at the intersection of:

  • Feasibility: Can we build it?
  • Desirability: Do customers actually want it?
  • Viability: Is it a sustainable business opportunity?

3 Types of Innovation

To better understand the variety of innovation, here’s a quick primer on the three core types we’ll be exploring today:

  1. Incremental Innovation: mostly about small tweaks or improvements to existing products, typically focusing on enhancing features or fixing issues in a way that doesn’t radically change the product or market (this is also known as ‘continuous innovation’).
  2. Sustaining Innovation: Upgrades that ensure long-term competitiveness by making upgrades that keep the product in line with consumer expectations or outpace rivals in the same space. 
  3. Disruptive (Radical) Innovation: Breakthroughs that create new markets or entirely change how industries operate.

The difference between incremental and sustaining innovation

Though the two terms overlap in many ways, there are some key distinctions that can help clarify their meanings:

  • Incremental Innovation is more about small improvements to make the product better from within (e.g., better efficiency, usability), without necessarily needing to keep up with competition.

  • Sustaining Innovation, on the other hand, focuses on staying competitive within a category by continually making improvements that meet evolving consumer needs or fend off competitors.

Why is it important to know the difference? 

Because understanding which type you're working with will help align teams, KPIs, and your go-to-market strategies.

Let’s better understand all three of these in examples next.

Learn more: innosabi’s Incremental Innovation Guide: Small Changes That Drive Big Success in Business

Top 10 Innovative Products Examples That Changed the World

Innovation is the key driver of progress, and throughout history, some standout products have transformed industries and our daily lives. Some were breakthroughs, while others were small improvements that still had a lasting impact. 

Below are examples of the most innovative products in history and how they evolved over time, categorized by the type of innovation they underwent.

1. The Telephone (1876)

The telephone revolutionized communication by enabling people to speak over long distances, replacing telegrams and letters.

How They Evolved: The telephone advanced into mobile phones, and then smartphones, which added features beyond voice communication, such as texting, emails, and internet browsing.

Innovation Type: Sustaining Innovation

While the telephone initially disrupted communication, its evolution through mobile phones and smartphones involved sustaining innovations, as each advancement made the core product more efficient and capable.

2. The Light Bulb (1879)

The electric light bulb replaced candles, oil lamps, and gas lights, providing safer and more reliable illumination.

How They Evolved: From the original incandescent bulbs, they've become energy-efficient LEDs. These changes represent small changes aimed at improving energy consumption, lifespan, and cost-effectiveness, while still maintaining the basic function of providing light.

Innovation Type: Incremental Innovation

The core technology remained the same, but the performance was continually optimized.

3. The Airplane (1903)

The Wright brothers’ powered flight revolutionized transportation, making long-distance travel faster and more efficient.

How They Evolved: Over time, airplanes improved in speed, fuel efficiency, and reliability. The introduction of jet engines and innovations in materials and aerodynamics improved safety and comfort, but the fundamental idea of flight remained the same.

Innovation Type: Sustaining Innovation

Small improvements consistently enhanced performance in areas like speed, safety, and comfort.

4. The Personal Computer (1970s)

The PC changed how people interacted with information, making computing accessible to individuals and businesses.

How They Evolved: From desktop PCs to laptops and later tablets and smartphones, with improvements in processing power, storage, and software.

Innovation Type: Disruptive and Incremental Innovation

The evolution of the personal computer includes both disruptive innovations (e.g., the transition to mobile computing) and incremental innovations (e.g., faster processors and higher storage capacity).

5. The Automobile (1885)

The automobile transformed transportation by enabling faster, more flexible personal travel.

How They Evolved: While traditional vehicles saw gradual improvements in fuel efficiency, safety, and design, the advent of electric vehicles (EVs) and autonomous driving technology fundamentally changed how cars are used.

Innovation Type: Sustaining and Disruptive Innovation

Most of the automobile’s evolution has been sustaining innovations, but the rise of electric and autonomous vehicles signals a major disruptive shift.

6. The Microwave Oven (1945)

The microwave oven changed cooking by offering a faster and more convenient alternative to traditional ovens.

How They Evolved: Initially large and expensive, microwaves became smaller, more affordable, and energy-efficient over time. Developments were made in features, like touch-screen controls and pre-programmed cooking modes..

Innovation Type: Incremental Innovation

The microwave evolved with gradual improvements that enhanced efficiency and ease of use, without changing its basic function.

7. The Internet (1960s)

It’s no news that the internet was a game-changer in communication, commerce, and entertainment by making digital connections possible globally.

How They Evolved: The rise of broadband, Wi-Fi, and incremental innovation, and cloud computing, which improved its accessibility and functionality.

Innovation Type: Disruptive and Incremental Innovation

While the internet itself was a disruptive innovation, the technologies developed around it, like Wi-Fi and cloud computing, were incremental innovations.

8. The Camera (1839)

The invention of the camera allowed for the preservation of memories and documentation of history.

How They Evolved:  Cameras evolved through film quality and user-friendliness, with time shifting from film to digital photography. Today, the integration of AI and 3D imaging is pushing the boundaries even further.

Innovation Type: Disruptive and Incremental Innovation

The shift to digital photography was a disruptive innovation, while ongoing improvements in image quality, convenience, and additional features represent incremental innovations.

9. The Refrigerator (1834)

Refrigeration improved food preservation by replacing iceboxes, making fresh food more accessible and promoting food safety.

How They Evolved: Developments in energy efficiency, size, and features, and the rise of smart fridges, which can track food inventory and suggest recipes.

Innovation Type: Incremental and Disruptive Innovation

The evolution of refrigerators was primarily incremental, with the introduction of smart fridges being a disruptive innovation.

10. The Battery (1800)

The battery allowed for portable electrical power, empowering various industries with devices from flashlights to medical equipment.

How They Evolved:  Batteries have seen continuous improvements in energy density and charge cycles. The introduction of lithium-ion technology in the 1990s was a breakthrough.

Innovation Type: Sustaining Innovation

Batteries have primarily seen sustaining innovations, though emerging technologies like solid-state batteries could disrupt the market.

11. The Television (1927)

Television altered entertainment by bringing visual storytelling into homes, making it a central part of leisure and information.

How They Evolved: From improved picture quality to features like remote controls, followed by the shift to HD, 4K, and smart TVs with internet connectivity brought major advancements that enhanced the user experience.

Innovation Type: Incremental Innovation

While the core function of television remained the same, innovations like HD, 4K, and smart TVs represent incremental improvements that greatly improved how people enjoyed at-home entertainment.

12. The Credit Card (1950s)

Credit cards revolutionized financial transactions, offering a convenient alternative to cash payments.

How They Evolved: The development of contactless payments, reward programs, and digital wallets. Likewise, digital payment platforms, like Apple Pay, represent a shift in the way payments are processed.

Innovation Type: Incremental and Disruptive Innovation

Credit cards themselves evolved incrementally, but the introduction of digital wallets and contactless payments has been disruptive to traditional payment systems.

5 Best Real-World Examples of Innovation (With Types Explained)

Tesla 

Type: Sustaining Innovation

Tesla’s Autopilot system continually receives software updates that improve driving capabilities and safety features, sustaining Tesla's position in the electric vehicle market.

GoPro

Type: Incremental Innovation

GoPro regularly releases new versions of its cameras with incremental upgrades like better stabilization, improved video quality, and new accessories, ensuring it remains the go-to action camera.

Netflix

Type: Disruptive Innovation

Netflix disrupted the video rental industry by transitioning from DVD rentals to streaming services, offering on-demand content and eliminating the need for physical media.

Coca-Cola

Type: Sustaining Innovation

Coca-Cola regularly releases new flavors, such as Diet Coke with Lime or Cherry Coca-Cola, and updates packaging designs to keep the product fresh and appealing to its customers.

Dyson

Type: Incremental Innovation

Dyson's vacuum cleaners are consistently improved in terms of suction power, ease of use, and design, incrementally making their products more effective and user-friendly.

Related: Inside the Minds (and Systems) of the World’s Most Innovative Companies in 2025

How You Can Create an Innovative Product

Here’s the good news: you don’t need a garage or a genius to create an innovative product. You need structure, support, and a strong sense of purpose.

Here’s how leading organizations approach innovation:

  • Capture insights early from customers, frontline teams, and competitors
  • Build cross-functional teams that blend business, tech, and design
  • Prototype quickly, test often, and kill ideas that don’t stick
  • Define success metrics beyond revenue (e.g., adoption, behavior change)

And yes, using innovation management tools can help organize chaos into clarity. Remember: consistency beats complexity.

Innovative Product Ideas for the Future

Innovation never stops. That said, here are some forward-looking concepts worth exploring (these new product ideas for future markets blend data, design, and a deep sense of human need):

  • Smart home appliances with AI-driven personalization
  • Carbon-negative materials that redefine sustainability
  • Remote collaboration tools for immersive virtual teamwork
  • Health wearables that predict illness before symptoms appear

Related: Future Trends in Innovation Management in 2025 for Corporate Growth

Final Thoughts

So, what can we learn from the most innovative product launches of our time?

From Apple to Spotify, each success story featured here shows that product innovation isn’t random — it’s rather intentional, structured, and deeply connected to solving real problems.

If you're exploring your own innovation journey, use these examples as blueprints. Behind every breakthrough is a team that believed better was possible, and had a system to bring it to life.

Enjoyed this? Read our other popular articles below:

The 4 Types of Innovation: A Comprehensive Overview for Business Success

How to Choose the Best Open Innovation Platform for Your Business Needs

7 Strategic Corporate Innovation Trends in 2025 (And How to Adapt)

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19 May 2025

How Cross-Functional Teams Are The Engine Behind Innovation Success

Why Cross-Functional Teams Matter More Than Ever in 2025

If you’ve been reading our other blog posts, you already know by now that, innovation isn’t a siloed function; it’s a team sport. 

And of course, companies that consistently bring breakthrough ideas to market understand one thing: success depends on the power of cross-functional teams.

But what is a cross-functional team? And how can organizations build teams that overcome barriers and deliver results? 

This guide explores the structure, benefits, challenges, and real-world practices of cross-functional collaboration — so you can drive innovation with confidence.

What Is a Cross-Functional Team In A Company?

A cross-functional team (CFT) in a company brings together individuals from different departments — such as R&D, marketing, product, finance, and operations — to collaborate on a common goal.

This means that, by design, these teams cut across traditional business units to align diverse expertise and perspectives. Be it by launching a new product, entering a new market, or transforming an internal process, cross-functional teams provide the structure needed to tackle complex, multi-dimensional challenges.

In simpler terms, it’s a collaborative group that spans organizational silos to accelerate decision-making and innovation.

Cross-Functional Teams Synonym: Is There Another Term?

While “cross-functional teams” is the most widely used term, you may also hear:

  • Multidisciplinary teams

  • Interdepartmental teams

  • Matrix teams

But regardless of terminology, the core principle remains: bringing together diverse expertise to achieve shared goals.

What Best Describes a Cross-Functional Team?

Think of a cross-functional team as an innovation task force. It’s temporary or permanent, depending on the mission, but always structured around shared objectives and mutual accountability.

Key characteristics include:

  • Diverse functional expertise

  • Clear roles and responsibilities

  • Unified goals that transcend departmental KPIs

  • Stakeholder alignment across the company

Related: 7 Hidden Internal Innovation Sources (With Examples)

In practice, these teams act as microcosms of the larger organization, but with the agility to innovate faster.

6 Benefits of Cross-Functional Teams

So, why are companies investing in cross-functional collaboration? We love that question! 

According to McKinsey, companies with high-performing cross-functional teams are 1.9x more likely to deliver successful innovation projects.

That said, here are six benefits of cross-functional teams that directly impact innovation outcomes:

  1. Accelerated Innovation: Diverse perspectives fuel creative solutions, leading to faster and more robust innovation cycles.

  2. Improved Decision-Making: Teams can consider multiple angles at once — technical feasibility, market viability, and financial impact — leading to smarter decisions.

  3. Breakdown of Silos: Cross-functional collaboration fosters transparency and trust across departments, dismantling the traditional barriers that slow progress.

  4. Greater Stakeholder Buy-In: Involving key players from the start ensures smoother adoption and fewer roadblocks down the line.

  5. Enhanced Employee Engagement: Employees feel empowered when they contribute outside their core function, boosting morale and retention.

  6. Operational Agility: Teams can pivot more easily in response to market shifts, customer needs, or technological change.

Related: Innovation Examples in the Workplace: 17 Strategies to Spark Creativity and Growth

Advantages and Disadvantages

Like any organizational structure, cross-functional teams come with their own set of challenges. Let’s go over these, one-by-one.

Advantages:

  • Broader skill sets

  • Faster time-to-market

  • Stronger customer focus

Disadvantages:

  • Potential for conflict between departments

  • Ambiguity in roles and authority

  • More complex coordination

innosabi’s tip for success: Effective cross-functional team management minimizes friction by establishing clear governance, shared KPIs, and open communication channels.

Here’s what we mean: 

  • Start by defining decision-making authority upfront—clarify who owns what, and where collaboration is expected versus where a single point of accountability is needed. 
  • Align everyone around common KPIs that transcend departmental goals; this shifts the focus from individual wins to collective outcomes. 
  • And never underestimate the power of structured communication: regular check-ins, transparent status updates, and forums where concerns can be raised early help prevent small misalignments from becoming major blockers. 

When these elements are in place, CFTs can move from simply coexisting to truly collaborating (with less friction and more impact, double win!).

Cross-Functional Teams Examples from Innovation Leaders

You may be wondering now what is the best example of a cross-functional team.

Let’s look at a few real-world leaders:

Apple’s product development teams: Combine design, engineering, marketing, and operations from day one of product creation.

Toyota’s cross-functional quality circles: Engage frontline workers and managers to continuously improve processes.

Philips’ open innovation projects: Bring together R&D, business units, and external partners to co-create healthcare solutions.

Each of these above example illustrates how cross-functional collaboration drives not just efficiency, but truly transformative innovation outcomes.

Best Practices for Cross-Functional Team Management

But don’t be fooled: Building an effective cross-functional team requires more than assembling people from different departments. It’s about enabling true collaboration.

Here are some keys to success:

  1. Define clear objectives that unite the team beyond individual departmental goals.

  2. Appoint a skilled facilitator or project leader who can manage dynamics and resolve conflicts.

  3. Establish shared KPIs that reflect the team’s collective success.

  4. Invest in collaboration tools that support cross-functional collaboration, both in-person and virtual.

  5. Regularly align with stakeholders to ensure continued support and resource allocation.

Related: 

Empower Your Business Innovation Strategy

For innovation managers, R&D directors, and strategy leads, building high-functioning cross-functional teams is the backbone of any organization pushing the boundaries of innovation

With the right structure, mindset, and management practices, these teams can become the engine that powers your company’s next big breakthrough.

If you’re struggling with the friction that comes with cross-functional collaboration,
innosabi’s innovation management platform is designed to break down silos, align diverse teams around shared goals, and give every stakeholder a clear voice in the process. 

From structured collaboration spaces to transparent workflows and role-based governance, innosabi helps you turn cross-functional challenges into a source of strength. This way, your teams can move faster, with less friction, and deliver bigger impact.

Learn how innosabi supports high-performing innovation ecosystems.

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What Is An Innovation Management System? (And Why It’s Essential for Scaling Your Business)

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15 May 2025

How Supply Chain Innovation is Powering the Next Wave of Competitive Advantage

Supply chains have become the next frontier for business innovation. 

No longer confined to logistics and operations, they are where future-ready companies are building resilience, unlocking new value, and gaining ground on the competition.

As technologies accelerate, sustainability moves to the top of the agenda, and disruption becomes business as usual, those who rethink their supply chains are setting the pace for their industries.

In this article, we’ll explore the forces driving this shift, offer frameworks to spot opportunities for innovation, and highlight real-world examples to help shape your next strategic move.

What Is Supply Chain Innovation — And Why It Matters More Than Ever

Defining Supply Chain Innovation

A supply chain is the system that gets a product from raw materials to the hands of the customer. It connects suppliers, manufacturers, logistics providers, and distributors — basically the entire journey from idea to finished product.

At its core, supply chain innovation is about finding better ways to make that journey faster, smarter, and more sustainable. It isn’t just about fixing bottlenecks or cutting costs. Rather, it’s about rethinking the whole system to make it more resilient, efficient, and competitive.

That might mean using new technologies to predict problems before they happen. Or building closer partnerships with suppliers to speed things up. Or even redesigning old processes to cut waste and adapt to changing market demands.

Whether through predictive analytics, circular economy principles, or open innovation platforms, the goal is the same: to turn the supply chain from a behind-the-scenes function into a real source of advantage — helping your business grow, adapt, and stand out.

Related: How to Choose the Best Open Innovation Platform for Your Business Needs

The Growing Pressure for Change

In the past, supply chains worked quietly in the background — as long as products arrived on time, no one gave them much thought. But in recent years, that stability has been shaken.

Global disruptions — from pandemic shutdowns and shipping delays to political conflicts and raw material shortages — have revealed just how vulnerable traditional supply chains really are. 

Suddenly, companies found themselves scrambling to keep shelves stocked and production running.

In fact, according to Gartner, 74% of supply chain leaders say they are now accelerating innovation initiatives to deal with these challenges. And the pressure is only growing. Today’s customers expect faster deliveries, more transparency about where products come from, and greater sustainability at every step.

That’s why supply chain innovation has shifted from a nice-to-have to a must-have. For companies that want to stay competitive, the question is no longer ‘should we innovate?’ — but ‘how fast can we adapt?’.

3 Pillars Of Supply Chain Innovation

Innovating your supply chain involves rethinking the system as a whole — and that takes a coordinated focus on three key areas: technology, sustainability, and collaboration.

Let’s break them down, shall we?

1. Technology

New tech is at the heart of supply chain innovation. That’s because they give companies better visibility, faster insights, and smarter ways to respond to changes.

Here are a few examples:

  • AI and machine learning to forecast demand and optimize inventory (so products are in the right place at the right time).

  • Blockchain for tamper-proof tracking, giving full transparency across every step of the supply chain.

  • IoT devices (like smart sensors) to monitor goods in real time as they move through factories, warehouses, and transit routes.

And this shift is happening fast. 

According to IDC, by 2026, 80% of supply chain interactions will happen across cloud-based ecosystems. In other words, supply chains are becoming more connected, digital, and intelligent.

The challenge for innovation leaders? It’s going beyond small pilots and scaling these technologies across the entire network, so the whole supply chain moves faster and works smarter.

2. Sustainability

Sustainability has now become a top priority for companies worldwide. Increasing regulations and rising stakeholder expectations are pushing businesses to act. 

And for many companies, supply chains are the biggest contributor to their environmental impact.

Why? Because innovations in this space are helping businesses reduce their footprint while improving efficiency. 

Some examples include:

  • Circular supply chain models that focus on reusing and recycling materials, reducing waste, and extending product life.

  • Supplier sustainability scorecards to track and measure Environmental, Social, and Governance (ESG) performance, ensuring that suppliers meet sustainability standards.

  • Low-carbon logistics solutions, such as electric delivery fleets and eco-friendly warehouses, which reduce emissions and energy consumption.

In fact, according to Accenture, 45% of CEOs now see supply chain sustainability as their top priority for ESG investment. What’s more, new regulations in the EU are requiring businesses to track and disclose emissions throughout their supply chains.

The key takeaway?

 Leading companies are moving beyond compliance. They’re treating sustainability as a strategic opportunity to innovate and build greener, more resilient supply chains.

3. Collaboration

Collaboration is key to driving meaningful supply chain innovation. It’s no longer about working with suppliers; companies are joining forces with startups, research institutions, and even competitors to tackle common challenges and spark new ideas.

Learn more: Startup Scouting Guide: How to Find and Collaborate with the Right Startups

Some examples below:

  • Unilever’s “Partner to Win” program: This initiative focuses on co-innovating with suppliers to create value for both parties, thus driving mutual growth.

  • The automotive industry’s collaboration on semiconductor supply: Car manufacturers have joined forces to ensure a steady supply of semiconductors, a critical component for modern vehicles.

This means creating an open innovation ecosystem. By bringing together a diverse range of partners, companies can solve complex problems faster, share risks, and tap into new capabilities that would otherwise be completely out of reach.

The benefit of collaboration is clear: It leads to faster innovation cycles, shared resources, and access to expertise across industries.

Related: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

Supply Chain Innovation Company Examples

To understand how supply chain innovation works in the real world, let’s look at how leading companies are turning theory into practice.

Apple

Apple has become a global leader in supply chain innovation. Behind every iPhone, MacBook, and other Apple products is a highly coordinated global network that combines innovation, quality, and resilience.

One of Apple’s most notable innovations is its tight collaboration with suppliers. For example, Apple co-invests in manufacturing equipment and shares detailed design specifications with suppliers. This helps them ensure that its partners meet strict quality standards while speeding up production timelines.

When faced with global shortages of components, such as semiconductor chips, Apple leveraged its long-term supplier relationships and global scale to secure critical supplies ahead of its competitors. This proactive approach demonstrates how strategic supply chain management can give a company a significant edge.

Of course, Apple is also leading the way in sustainability. Through its Supplier Clean Energy Program, the company encourages its suppliers to transition to 100% renewable energy. This commitment has a positive impact not only on Apple’s operations but also on its supply chain partners.

IKEA

IKEA is rethinking its supply chain by embracing circular economy principles

Instead of following the traditional "take, make, dispose" model, IKEA designs its products to be reused, recycled, or remanufactured. This shift helps the company reduce waste, cut down on emissions, and use resources more efficiently.

A great example of this is IKEA's Circular Hub initiative, which focuses on recycling used furniture. Plus, IKEA is forming new partnerships to source recycled materials, further enhancing the sustainability of its supply chain.

The results speak for themselves: IKEA has built a more sustainable, resource-efficient supply chain that not only meets the demand for eco-friendly products but also helps reduce its environmental impact. 

Pharma Industry

During the COVID-19 pandemic, the pharmaceutical industry demonstrated the power of collaboration by forming unprecedented partnerships to accelerate the distribution of vaccines. 

In response to the global crisis, competitors shared manufacturing facilities, and governments and NGOs worked together on logistics.

This level of collaboration helped shave years off the typical vaccine production and distribution timeline, allowing critical supplies to reach the public much faster than expected. 

The collaborative effort also demonstrated the effectiveness of ecosystem-driven supply chain models, where multiple players come together to solve complex challenges.

How To Identify Opportunities in Supply Chains

For companies looking to spark supply chain innovation, the first step is figuring out where and how to innovate

To help, here’s a simple framework to get you started.

Map Innovation Hotspots Across the Value Chain

Don’t just focus on the obvious areas like logistics. Instead, look at every stage of your supply chain — from procurement and production to warehousing and even customer returns.

Ask yourself these questions to uncover hidden opportunities:

  • Where are we facing the most disruption?

  • Where do inefficiencies lead to unexpected costs?

  • Where could new technologies or partnerships help unlock value?

By mapping out these “hotspots”, you can better understand where to prioritize the highest-impact innovations that will deliver the most value.

Use Innovation Management Tools to Drive Cross-Functional Initiatives

Innovation is rarely a solo effort. Modern innovation management platforms, like innosabi, help cross-functional teams collaborate, share ideas, and co-create solutions.

And by using structured platforms, companies can gather ideas, quickly assess their potential, and scale up the ones that bring real results.

Some ways to use these tools include:

  • Supplier innovation challenges, where you invite suppliers to suggest new ways to solve problems

  • Employee ideation programs that focus on improving internal processes

  • Cross-industry consortia to address large-scale issues, like tracking emissions across supply chains

Build a Culture That Supports Experimentation and Agile Pilots

Supply chain innovation often means moving quickly and trying out new ideas — something that doesn’t always mesh with the traditional, risk-averse approach of many supply chains.

To encourage innovation, leaders need to:

  • Support pilot programs that test new ideas on a small scale

  • Embrace early-stage failures as part of the learning process

  • Create pathways to scale up successful innovations

Building a culture that is comfortable with experimentation and quick adjustments is key to keeping innovation moving forward and making it a long-term success.

Related: 9 Tips for a Successful Innovation Culture

Practical Steps for Implementation

After understanding the frameworks and strategies for supply chain innovation, it’s time for you to take actionable steps. 

Below is a brief, practical action plan designed to help better organize your innovation efforts.

Step 1: Conduct a Supply Chain Audit

Start by reviewing your current supply chain operations to identify inefficiencies, bottlenecks, and areas where innovation could make a significant impact. Use data-driven insights and employee feedback to pinpoint weak links.

Step 2: Set Clear Objectives

Define what success looks like for your supply chain. Whether you aim for faster delivery times, improved customer satisfaction, or reduced emissions, having clear, measurable goals will guide your innovation efforts and help you stay focused.

Step 3: Leverage Technology

Identify and experiment with the latest technologies, such as AI, blockchain, or IoT. Start small with pilot projects to test the effectiveness of these technologies before scaling them across the entire supply chain. This will reduce risk and ensure you’re adopting the right tools for your business.

Step 4: Focus on Collaboration

Form cross-functional teams within your organization to collaborate and drive change. Partner with startups or tech firms and co-innovate with suppliers to accelerate progress and bring fresh ideas into your supply chain.

Related: A Guide to Successful Partner Ecosystems to Build Better Collaborations for Business Growth

Step 5: Implement Sustainable Practices

Focus on long-term sustainability. Explore circular economy models and invest in eco-friendly solutions like energy-efficient logistics or sustainable sourcing. Align your supply chain with the growing demand for environmentally responsible practices to future-proof your business.

Challenges To Consider

While supply chain innovation offers significant benefits, organizations will inevitably face challenges. 

But don’t worry. Here are some common hurdles and the strategies to overcome them:

  1. Resistance to Change
  • Problem: Employees and partners may resist adopting new technologies. 
  • Solution: Overcome this by communicating the long-term benefits, offering training, and involving staff early in the process.
  1. Upfront Technology Costs
  • Problem: The initial investment in AI, IoT, or blockchain can be high. 
  • Solution: Implement technology in phases, starting small to assess its impact before scaling. Look for grants or incentives to offset costs.

How to Measure Success

To ensure that your supply chain innovation efforts are on track, it’s important to measure success using the right Key Performance Indicators (KPIs). 

Here are some KPIs to monitor:

  1. Supply Chain Resilience Index

Tracks your supply chain’s ability to recover from disruptions, ensuring it's ready for unexpected events like supply shortages.

  1. Sustainability Metrics

Measure outcomes like emissions reduction and recycling to align with sustainability standards and consumer expectations.

  1. Customer Satisfaction Scores

Monitor delivery speed, order accuracy, and transparency to link supply chain performance directly to customer satisfaction.

The Future of Supply Chain Innovation: Trends to Watch

As supply chains continue to evolve, staying ahead requires keeping an eye on emerging trends.

Here are some key developments to watch:

  • Generative AI: Used for scenario planning and making autonomous decisions that can adapt to changes on the fly.

  • Autonomous transport and drone deliveries: What was once just a concept is now moving from small-scale tests to large-scale adoption.

  • Scope 3 emissions tracking: New regulations will soon require companies to track and report emissions from their entire supply chain.

  • Dynamic supply ecosystems: Unlike traditional linear supply chains, these flexible systems can adjust in real-time based on shifts in market conditions.

Leaders who anticipate these trends will have a significant advantage, being able to take the lead early on and capitalize on first-mover benefits

Why Now Is the Time to Lead Supply Chain Innovation

The future is already unfolding, driven by technology, sustainability, and collaboration—and the best part? You’re in the driver’s seat.

This is your chance to move first, experiment boldly, and build a supply chain that doesn’t just keep up but leads the way. Change is no longer looming on the horizon — it’s already here. Now’s the time to turn potential into progress and ideas into impact.

Lead it. Shape it. Own it.

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13 March 2025

7 Famous Crowdsourcing Examples That Achieved Remarkable Outcomes

Crowdsourcing has changed the way we solve problems, generate ideas, and drive innovation by tapping into the collective intelligence of large groups—often online.From shaping the world’s most comprehensive encyclopedia to advancing scientific research, crowdsourcing has produced extraordinary results. But why was it the best approach in these cases? What made collective input superior to traditional methods?Here, we explore seven standout crowdsourcing examples that showcase the power of collective collaboration, spanning fields like information sharing, navigation, product design, and scientific discovery.Learn more: Crowd Innovation: Enhancing Innovation Processes with External Knowledge

7 Notable Crowdsourcing Examples To Learn From

Wikipedia: Redefining Knowledge Creation

Wikipedia is the ultimate testament to the power of crowdsourced knowledge. As a free, multilingual encyclopedia written and edited entirely by volunteers, it has redefined how we access and share information.Why Crowdsourcing? Traditional encyclopedias required expert editors and expensive publishing cycles, leading to slow updates and limited coverage. Wikipedia democratized knowledge, allowing anyone to contribute and continuously refine information.Impact & Insights:With over six million articles in English alone, Wikipedia has become one of the most visited websites globally. While initially met with skepticism, it has outpaced traditional encyclopedias, proving that expert-only models aren’t the sole path to credibility.

OpenStreetMap: A Global Mapping Revolution

Launched in 2004, OpenStreetMap (OSM) is an open-source, crowd-powered map of the world. Volunteers continuously update and refine geographic data, making it a valuable tool for navigation, disaster response, and urban planning.Why Crowdsourcing? Proprietary mapping services like Google Maps rely on corporate data collection, limiting accessibility. OpenStreetMap empowers anyone—from urban planners to humanitarian workers—to contribute and use high-quality map data for free.Impact & Insights: With over 11 million registered contributors, OSM has been crucial in crisis mapping, such as aiding earthquake relief efforts. It proves that collective effort can build a resource with real-world, even life-saving, impact.

Waze: Crowdsourcing Real-Time Traffic Data

Waze, a GPS navigation app, takes crowdsourcing to the streets. And by leveraging real-time data from its users, Waze optimizes routes, helps drivers avoid traffic, and provides up-to-the-minute road conditions.Why Crowdsourcing? Traditional GPS systems relied on static data and government reports, often lagging in accuracy. Waze’s real-time user inputs created a dynamic, constantly updated navigation tool.Impact & Insights:Acquired by Google for $1.3 billion in 2013, Waze continues to enhance daily commutes for millions worldwide. Its success demonstrated the immense commercial value of crowdsourced data, influencing how tech giants approach user-driven innovation.

Lego Ideas: Co-Creating with Customers

Lego Ideas invites fans to design new Lego sets, with the most popular concepts voted into production. This approach has led to the creation of hit sets like the Ghostbusters Ecto-1 and Minecraft series, fostering a deeper connection between the company and its community.Why Crowdsourcing? Instead of relying solely on in-house designers, Lego tapped into its passionate customer base for ideas, ensuring products that truly resonate with fans.Impact & Insights: Over 200 successful sets have been produced through Lego Ideas, strengthening Lego’s brand loyalty and innovation pipeline. Crowdsourcing helped rejuvenate the company when it was near bankruptcy, proving that consumer-driven innovation can be a game-changer.

Netflix Prize: Advancing AI Through Open Innovation

In 2006, Netflix launched a $1 million challenge: improve its recommendation algorithm by at least 10%.Why Crowdsourcing? Instead of relying solely on internal R&D, Netflix opened the challenge to data scientists worldwide, encouraging fresh perspectives and diverse problem-solving approaches.Impact & Insights: The winning team surpassed the 10% improvement benchmark, setting new standards in predictive analytics. This competition revealed that global, cross-disciplinary collaboration can significantly outperform in-house efforts.

Foldit: Gamifying Scientific Discovery

Gaming meets science in Foldit, an online puzzle game where players fold virtual proteins to unlock scientific discoveries. Surprisingly, amateur gamers have solved complex protein structures that had stumped researchers for years.Why Crowdsourcing? Traditional research methods required years of computational analysis. Foldit turned the problem into a game, allowing non-experts to contribute through intuitive pattern recognition.Impact & Insights: Players helped decipher the structure of an HIV-related enzyme, paving the way for new medical breakthroughs. The success of Foldit highlights how gamification can drive serious scientific advancements, merging entertainment with real-world impact.

X Prize Foundation: Incentivizing Breakthroughs

The X Prize Foundation drives technological breakthroughs by offering multi-million-dollar rewards for groundbreaking innovations. Its challenges have led to remarkable achievements, including the first privately funded human spaceflight and advancements in AI, healthcare, and education.Why Crowdsourcing? Instead of relying on a single organization’s R&D, X Prize incentivized multiple teams to compete, accelerating innovation through open competition.Impact & Insights: With over $100 million in prizes awarded, the X Prize model has inspired numerous industries to adopt incentive-based innovation strategies. It redefined how we fund technological breakthroughs by fostering public-private collaboration in high-stakes innovation.

Let’s Wrap It Up

What these examples reveal is a fundamental shift: the power dynamic has flipped. The crowd isn't just a resource; it's more like a driving force. We're witnessing the birth of solutions that traditional, top-down models simply couldn't conjure. Beyond the algorithms and data points, the story of crowdsourcing is a human one. It's about the inherent desire to contribute, to connect, and to solve problems together. As we move forward, we must consider: how does this shift in collaboration redefine our sense of community and purpose? The age of the collective forces us to re-examine what it means to be part of something larger and how it forever alters the landscape of innovation and problem-solving.

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10 March 2025

The 6 Cs Framework Explained (Skills Every Team Needs to Thrive)

Have you ever wondered why some teams seem to effortlessly innovate while others struggle to keep up? Well, it’s not luck (and it’s not just about having the right technology either). The real differentiator here? Skills. More specifically, six core skills that drive collaboration, problem-solving, and continuous learning—the 6 Cs framework.If you’re leading a team, running a business, or just looking to sharpen your own skillset, mastering the 6 Cs is a hidden asset. That’s because these skills won’t just help you navigate workplace challenges; they’ll equip you to become a forward-thinking leader who drives innovation and growth.Curious? Keep reading to further learn this concept. We’ll be diving into each of these, with examples and actionable steps so that you can start implementing them today.Learn more: How to Apply Innovative Thinking Skills To Achieve Breakthrough Solutions In Business

What Are the 6 Cs?

To truly foster and sustain innovation within a business, it's essential that you cultivate a set of core principles. These principles, often referred to as the 6 Cs, provide a vital framework for driving forward-thinking strategies and achieving impactful results. Let's explore each of these key elements in more detail. In short, the 6 Cs framework encompasses:

  • Critical Thinking – The ability to analyze situations, question assumptions, and make informed decisions.
  • Collaboration – Working effectively with others, across teams and disciplines.
  • Communication – Clearly expressing ideas, listening actively, and ensuring alignment.
  • Creativity – Thinking outside the box and generating innovative solutions.
  • Citizenship – Understanding the broader impact of your work, including ethics and responsibility.
  • Character – Demonstrating resilience, leadership, and a growth mindset.

Individually, these skills are valuable. Together, they form the foundation of high-performing, future-ready teams.

Why the 6 Cs Matter in Today’s Business Landscape

The modern workplace is evolving faster than ever. Automation, remote work, and shifting consumer expectations mean businesses need adaptable, forward-thinking teams to stay competitive. That said, the 6 Cs framework is a strategic advantage. Organizations that prioritize these skills foster an environment where innovation thrives, employees stay engaged, and businesses remain resilient, even in times of uncertainty and constant change.Now, let’s explore each of these in detail with actionable steps you can take to implement them in your work environment.Learn more:How Employee Driven Innovation Programs Can Transform Your Business in 2025

1. Critical Thinking

Critical thinking isn’t only about knowing how to solve problems—it’s about solving the right problems in the best way possible. It basically involves analyzing information objectively, challenging assumptions, and making data-driven decisions.Research suggests that critical thinking transforms information into insight, fostering adaptability and resilience in the face of business challenges.

Example:

Imagine your business is launching a new product, but sales are lower than expected. Instead of assuming the product is flawed, a critical thinking approach might involve analyzing market data, reviewing customer feedback, and considering external economic factors before making any types of adjustments.

Some Helpful Action Steps:

  • Encourage your teams to ask, “What problem are we really trying to solve?” before diving into a solution.
  • Use frameworks like SWOT analysis or the Five Whys technique to identify root causes of issues.
  • Create a culture where questioning is encouraged rather than dismissed as resistance.
  • Provide real-world case studies during training sessions to enhance problem-solving abilities.

Learn more: 9 Tips for a Successful Innovation Culture

2. Collaboration

Of course, collaboration goes beyond teamwork. It’s also about harnessing diverse perspectives, aligning goals, and working together to create value. In fact, studies highlight that collaborative innovation ecosystems, such as networks of organizations, can solve shared problems and access new opportunities.

Example:

You might observe a communication disconnect between your engineering and marketing teams, resulting in inconsistencies in how product features are presented. This can negatively impact your product positioning and customer satisfaction. One way to address this is to consider establishing bi-weekly collaborative sessions focused on aligning product development and marketing strategies

Some Helpful Action Steps:

  • Implement cross-functional team projects to foster interdepartmental cooperation.
  • Use digital collaboration tools like innosabi Project to keep workflows transparent.
  • Promote active listening and ensure every voice is heard in meetings.
  • Encourage knowledge-sharing sessions where employees present solutions to real business problems.

Read our case study: innosabi powers Collaboration.Ai CrowdVector solution to elevate internal collaboration and problem solving at NASA

3. Communication

The harsh truth? Even the best ideas can fail if they’re not communicated well. Clear, concise, and transparent communication ensures that everyone is aligned and working toward the same objectives.

Example:

You might find your team struggling with communication, leading to misunderstandings about project deadlines. You could consider implementing daily stand-up meetings and refining your internal documentation process to improve project delivery speed and efficiency.

Some Helpful Action Steps:

  • Train employees in active listening techniques.
  • Establish a culture of constructive feedback instead of criticism.
  • Encourage documentation and knowledge sharing to prevent information bottlenecks.
  • Use storytelling techniques to make complex ideas more relatable and memorable.

4. Creativity

Creativity is so much more than an artistic expression—it’s about problem-solving, adaptability, and thinking beyond conventional solutions.

Example:

Let’s say you face challenges with diminishing in-store traffic impacting your revenue streams. To mitigate this, implementing innovative in-store strategies, such as augmented reality (AR) fitting rooms and personalized customer journeys could be a creative solution.

Some Helpful Action Steps:

  • Conduct brainstorming sessions where no idea is considered “bad.”
  • Encourage employees to dedicate time to personal innovation projects.
  • Foster a fail-fast culture where experimentation is rewarded rather than punished.
  • Introduce lateral thinking exercises to challenge existing assumptions and inspire fresh ideas.

Learn more: How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

5. Citizenship

Citizenship in business is nothing new. It means being socially responsible and making ethical decisions that benefit both the company and the broader community.

Example:

Transforming your company's environmental footprint can also transform your company culture. And by taking actionable steps like transitioning to renewable energy and creating a volunteer program, you'll not only contribute to a healthier planet, but also directly enhance employee engagement and cultivate stronger brand loyalty.

Some Helpful Action Steps:

  • Implement sustainability initiatives that align with your industry.
  • Promote diversity, equity, and inclusion (DEI) in hiring and leadership.
  • Engage in community service programs that resonate with your company values.
  • Establish a code of ethics that guides decision-making at every level of the organization.

6. Character

Character is about integrity, resilience, and a commitment to growth. Leaders with strong character inspire trust and help teams navigate uncertainty with confidence.

Example:

In the face of potential financial difficulties, proactive crisis management includes transparency with your employees. In cases as such, you should always opt for open communication regarding the company's challenges rather than withholding information. This way, you can build trust, stimulate your team to work collaboratively toward a solution, and ultimately preserve your business as a whole.

Some Helpful Action Steps:

  • Offer leadership development programs to build resilience and decision-making skills.
  • Foster a transparent culture where ethics and accountability are valued.
  • Provide mentorship opportunities to help employees develop strong leadership qualities.

Case Study

Google exemplifies the 6C framework through its innovative practices. Here's how:

  • Culture: Google encourages employees to spend 20% of their time on passion projects, leading to innovations like Gmail and AdSense, supported by leadership that embraces failure.
  • Collaborate: Through Android, Google collaborates with developers and hardware manufacturers, creating a rich ecosystem of apps and devices.
  • Capture: Google captures ideas via internal hackathons and "TGIF" meetings, ensuring transparent idea collection and implementation.
  • Control: An Innovation Council oversees projects, aligning them with strategic goals and resource allocation.
  • Communicate: Google spreads innovations through blogs, social media, and events like Google I/O, engaging the community and gathering feedback.
  • Critical Success Factors: Google measures success with metrics like user adoption and revenue, such as Android's device sales and Google Play Store growth.

This narrative mirrors real-world successes, such as Apple’s collaborative design process and Patagonia’s citizenship-driven innovations, highlighting the framework’s practical impact.

Bringing It All Together: The 6 Cs in Action

Understanding the 6 Cs is just the beginning. To make them work, they need to be embedded into your company’s culture and everyday practices.

Here’s How You Get Started:

  1. Assess Your Current Strengths and WeaknessesWhich of the 6 Cs does your team already excel at? Where do gaps exist?
  2. Prioritize One C at a Time – Instead of trying to implement everything at once, focus on one competency per quarter and integrate it into team discussions and training.
  3. Measure Progress – Use employee feedback, performance reviews, and project outcomes to track improvements.
  4. Lead by Example – Leadership should model these skills daily, showing that they are valued within the company.
  5. Provide Continuous Learning Opportunities – Offer workshops, online courses, and industry conferences to keep skills sharp.

How the Right Tools Can Help

Unlocking innovation potential hinges on providing the right software. Imagine a platform that empowers every employee to contribute, fosters collaborative design thinking, and provides data-driven insights for strategic decisions. Solutions like innosabi offer this comprehensive approach. Idea management tools within such platforms democratize contribution, allowing every employee to share and shape the future. Design thinking features foster teamwork and rapid iteration, transforming ideas into tangible solutions. Collaboration tools enhance communication and knowledge sharing, while integrated data analytics provides the insights needed for strategic innovation. Ensuring employees are proficient in these tools through robust training is paramount.

Let’s Wrap It Up

We hope that with this article you can understand that the 6 Cs framework is not a business trend. Rather, it’s your blueprint for thriving in a world of constant change. And investing in these foundational abilities transforms companies from participants to market drivers.So, the next time you’re thinking about how to future-proof your team, don’t just solely focus on hard skills or the latest tech stack. Start with the 6 Cs – and sit back and watch how your team transforms from good to exceptional.Ready to put the 6 Cs into action? Start small—pick one C to focus on this month, embed it into team discussions, and see the impact unfold. And remember this: the best businesses aren’t just built on products or profits—they’re built on people with the right skills to succeed.

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6 March 2025

How to Master Innovation Frameworks So That You Drive Ideas for Business Growth

If you’re reading this article, this is your sign to stop dreaming of innovation and start doing it. You've got the spark, but do you have the system? Because let's be honest, a great idea without a great system is just… wishful thinking.The difference between a fleeting thought and a market-disrupting innovation? A solid innovation framework. But with so many options out there, how do you know which one is right for you?Today, we're going to dive into the world of innovation frameworks, explore some real-world examples, and help you pick the best approach to turn your ideas into something tangible for your business.

First things first: What is an Innovation Framework?

Understanding what is an innovation framework is the first step in applying it effectively to your business or personal projects.Think of it as a blueprint for creativity. It provides structure, guiding teams from ideation to execution. Without it, even the best ideas risk getting lost in the chaos. Companies like McKinsey, Google, and Apple don’t rely on sheer luck—they use tested frameworks to drive their success.In fact, a well-designed innovation framework helps organizations:

  • Systematically evaluate new ideas.
  • Allocate resources efficiently.
  • Reduce risks associated with innovation.
  • Foster a culture of continuous improvement.
  • Measure success using well-defined KPIs.

Different Types of Innovation Frameworks

So yes, systems serve as the scaffolding that supports the entire innovation process, from initial idea generation to successful market launch. They provide structure, guidance, and a common language for teams to navigate the complexities of bringing new ideas to life.And by understanding the nuances of these different frameworks, you can select the approach that best suits your organization’s specific needs and goals.Many companies rely on established frameworks to structure their innovation efforts. Here are some well-known innovation framework examples that have been successfully used across industries. Each of these frameworks offers a different lens through which businesses can approach innovation, making it essential to select the one that aligns with your goals.

1. Stage-Gate Frameworks (A Rigorous Path to Launch)

The Stage-Gate framework is a project management tool that divides innovation projects into distinct, sequential phases (stages). Each stage is followed by a decision point (gate), where a cross-functional team reviews the project's progress and decides whether to proceed, modify, or terminate it.The gates act as quality control checkpoints, ensuring that only the most promising projects advance to the next stage. This rigorous approach helps to minimize risk and maximize the chances of success.Stages typically include:

  • Idea Generation/Discovery
  • Scoping/Preliminary Investigation
  • Business Case Development
  • Development
  • Testing and Validation
  • Launch

Each gate involves a thorough review of deliverables, market analysis, financial projections, and technical feasibility.This framework is particularly valuable for industries with high development costs and long lead times, such as pharmaceuticals, manufacturing, and aerospace.

2. Agile/Lean Frameworks (An Iterative Engine of Speed)

Agile and Lean frameworks prioritize flexibility, speed, and customer feedback. They embrace an iterative approach, where products or services are developed in short cycles (sprints).Key principles include:

  • Rapid prototyping and experimentation
  • Continuous feedback and adaptation
  • Cross-functional collaboration
  • Focus on delivering minimum viable products (MVPs)

Lean Startup methodology, for example, emphasizes the "build-measure-learn" cycle, allowing teams to quickly validate their assumptions and pivot as needed. Agile frameworks, such as Scrum and Kanban, provide specific processes and tools for managing iterative development.These frameworks are ideal for software development, digital products, and environments where customer needs are quickly evolving.

3. Design Thinking Frameworks (Human-Centered Approach)

Design Thinking places the user at the center of the innovation process. This framework emphasizes empathy, understanding user needs, and generating solutions that are both desirable and feasible.The process typically involves five stages:

  • Empathize: Understanding the user's needs and perspectives.
  • Define: Clearly defining the problem to be solved.
  • Ideate: Generating a wide range of potential solutions.
  • Prototype: Creating tangible prototypes to test and refine ideas.
  • Test: Gathering feedback from users and iterating on the prototypes.

This is a highly collaborative and creative process, involving diverse perspectives and skill sets. It’s applicable to a wide range of challenges, from product development to service design and organizational change.

4. Open Innovation Frameworks (Leveraging External Ecosystems)

Open Innovation recognizes that valuable ideas and resources can come from outside an organization's boundaries. It involves actively seeking and integrating external knowledge, expertise, and technologies.It requires a shift in mindset, embracing collaboration and knowledge sharing. Plus, It can accelerate innovation, reduce R&D costs, and expand access to new markets.Key approaches include:

  • Crowdsourcing: Engaging a large group of people to generate ideas or solve problems.
  • Partnerships and collaborations: Working with external organizations, such as universities, startups, or suppliers.
  • Open-source innovation: Sharing intellectual property and collaborating with a community of developers.
  • Innovation platforms: Creating a system to receive, and process ideas from outside of the company.

5. Innovation Funnel Frameworks (Filtering and Prioritizing Ideas)

The Innovation Funnel provides a visual representation of the innovation pipeline, from the initial influx of ideas to the final selection of projects for implementation.It involves a series of filters or gates that progressively narrow down the number of ideas, based on criteria such as feasibility, market potential, and strategic alignment.The funnel typically consists of stages such as:

  • Idea Generation
  • Idea Screening
  • Concept Development
  • Business Case Development
  • Project Selection

The funnel helps to ensure that resources are focused on the most promising projects and that only well-developed ideas are advanced to the next stage. It helps to create a repeatable process for innovation management.

The 4 Ps of Innovation Framework

Moving on, understanding what are the 4 Ps of innovation framework can help companies focus their innovation efforts effectively.A classic method that categorizes innovation into four key areas:

  • Product Innovation – Improving or creating new products.
  • Process Innovation – Enhancing efficiency and operations.
  • Position Innovation – Shifting market perception.
  • Paradigm Innovation – Changing the way industries operate.

The Key Components of an Innovation Framework

A strong innovation framework typically includes these elements:

1. Ideation

This is the phase where brainstorming and idea generation take place. The goal here is to encourage diverse perspectives and challenge conventional thinking. Techniques like design thinking, mind mapping, and the SCAMPER method can help teams develop innovative solutions.Actionable Tip:Schedule regular ideation sessions with your team and invite members from different departments to bring fresh perspectives. Create a no-judgment zone where any idea, no matter how unconventional, is welcomeRelated: Innovation Examples in the Workplace: 17 Strategies to Spark Creativity and Growth

2. Validation

The truth is that not every idea is worth pursuing. The validation phase involves market research, customer feedback, and pilot programs to test feasibility before full-scale implementation.Actionable Tip: Use A/B testing, customer surveys, and competitor analysis to refine your idea before investing significant resources.

3. Prototyping

This step involves creating a working model of your idea. Prototypes can be simple sketches, digital wireframes, or fully functional models, depending on the nature of the innovation.Actionable Tip: Use rapid prototyping tools like Figma, Sketch, or even 3D printing to visualize and iterate on your ideas quickly.

4. Commercialization

A brilliant idea means nothing if it never reaches the market. This phase focuses on go-to-market strategies, pricing models, and scaling the product or service.Actionable Tip: Develop a detailed roadmap that includes market entry strategies, potential partnerships, and monetization models to ensure successful commercialization.McKinsey’s model, for example, focuses on balancing short-term, mid-term, and long-term innovation—a structured approach often referred to as the innovation framework McKinsey model.

10 Innovation Framework

The 10 innovation framework is based on Doblin’s 10 Types of Innovation, which goes beyond traditional product-focused thinking. Instead, it identifies ten ways companies can innovate:

  1. Profit Model – How you make money.
  2. Network – Partnerships that create value.
  3. Structure – How you organize assets and resources.
  4. Process – Improving operations for efficiency.
  5. Product Performance – Enhancing features and capabilities.
  6. Product System – Creating complementary products or services.
  7. Service – How you support and engage customers.
  8. Channel – How you deliver products and services.
  9. Brand – How you present your offering to the world.
  10. Customer Engagement – The interactions that build loyalty.

When you analyze your business through this lens, you can identify multiple avenues for innovation beyond just new product development.

Building an Innovation Framework

If you want innovation to thrive in your organization, building an innovation framework is essential. And a well-structured framework ensures innovation isn’t left to chance but is systematically nurtured and executed.Here’s how to get started:

  1. Define Your Innovation Goals Are you focused on disruptive innovation or incremental improvements?
  2. Choose the Right Framework – Decide between structured models like McKinsey’s or more flexible approaches like open innovation.
  3. Create an Innovation Culture – Encourage employees to contribute ideas and take calculated risks.
  4. Develop a Process for Idea Evaluation – Implement clear criteria to assess which ideas move forward.
  5. Leverage Technology – Use innovation management software to track progress and collaboration.

Related: 9 Tips for a Successful Innovation Culture

Best Practices for Implementing an Innovation Framework

Best Practices for Implementing an Innovation Framework

Choosing the right framework is only half the battle—you also need to implement it successfully. Here’s how:

  1. Create a Culture of Innovation – Encourage risk-taking and experimentation. Reward employees for innovative thinking rather than punishing failure.
  2. Use Data-Driven Decision-Making – Validate ideas with real market insights before committing significant resources.
  3. Leverage Innovation Management SoftwarePlatforms like innosabi help manage and scale innovation efforts efficiently.
  4. Develop Cross-Functional Teams – Break down silos between departments to foster collaborative innovation.
  5. Set Measurable Goals – Use KPIs to track progress and ensure alignment with business objectives.

The Strategic Value of an Innovation Framework

At the end of the day, an innovation framework is about more than just structure—it’s a strategic tool that aligns creativity with business goals. Companies that integrate these frameworks don’t just innovate; they keep thriving in competitive markets.Why It Matters:

  • It helps organizations stay ahead of industry disruptions.
  • It provides a systematic way to evaluate and scale new ideas.
  • It fosters a culture of continuous learning and improvement.

So, if you’re serious about innovation, don’t rely on inspiration alone. Choose a framework, build a strategy, and start turning ideas into impact.What framework will you use to drive your next big idea?

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3 March 2025

How to Apply Innovative Thinking Skills To Achieve Breakthrough Solutions In Business

Ever feel like you're stuck in a rut, facing the same old challenges with the same old solutions? Like a hamster on a wheel, going nowhere? We've all been there. But what if we told you there's a way to break free, to not just solve problems, but to reinvent them? You can do so by tapping into your innovative thinking skills.Think about it: what separates a good idea from a game-changing one? — Its mindset. It's the ability to look at a problem from a completely different angle, to connect seemingly unrelated dots, and to dare to ask, “What if...?”Let’s be honest—when we hear the term “innovative thinker,” it often conjures images of genius inventors like Elon Musk or Steve Jobs. But here’s the thing: you don’t have to be a billionaire tech mogul to develop innovative thinking skills. In fact, you already have the potential to think differently, challenge norms, and create solutions that others overlook.So, how do you sharpen your innovation thinking skills and apply them to real-world problems? Let’s explore how you can cultivate an innovation-focused mindset and help your team do the same.

What Are Innovative Thinking Skills?

Innovative thinking skills are the ability to approach challenges with creativity, adaptability, and a problem-solving mindset. But what is innovative thinking, exactly? It’s the practice of looking beyond conventional solutions and exploring new possibilities that lead to meaningful breakthroughs. This requires an innovative mindset—one that embraces curiosity, experimentation, and a willingness to challenge the status quo.To develop these skills, you need to cultivate habits that encourage creative problem-solving. How do you train innovative thinking? Start by exposing yourself to diverse perspectives, questioning assumptions, and experimenting with new ideas. Innovative skills in action include critical thinking, collaboration, and the ability to connect seemingly unrelated concepts to generate fresh solutions. And by strengthening these abilities, you can unlock new opportunities and drive impactful change.Related: The Real Difference Between Innovation and Creativity in The Business World

5 Essential Innovative Thinking Skills to Cultivate

1. Unleash Your Inner Creative Genius (Yes, You Have One!)

We often think of creativity as something reserved for artists and musicians. But the truth is, everyone has a wellspring of creativity within them. It's just a matter of tapping into it. Think of it like a muscle – the more you use it, the stronger it gets.How? Start small. Try brainstorming sessions with your team, even if the ideas seem a little out there at first. Don't judge – just let the ideas flow. Doodle, mind-mapping, or even just take a walk in nature. Sometimes, the best ideas come when you least expect them. The key is to create a space where you feel comfortable experimenting and exploring.Try this: Engage in activities outside your comfort zone. Read about industries unrelated to yours, brainstorm wild ideas without judgment, and practice reframing challenges (e.g., instead of asking “How do we sell more?” ask “How do we create more value?”).Related: 15 Creative Employee Innovation Strategies to Spark Ideas with Your Team

2. Become a Master of Critical Thinking (The “Why” Behind the “What”)

Creativity is fantastic, but it needs a partner in crime: critical thinking. This is where you analyze, evaluate, and refine your ideas. It's about asking the tough questions:

  • “Will this actually work?”
  • “What are the potential roadblocks?”
  • “How can we make this even better?”

Critical thinking is not about being a negative Nancy; it's about being realistic and strategic. It helps you separate the brilliant ideas from the ones that need a little more tweaking (or maybe a complete overhaul).Try this: Next time you hear an idea (yours or someone else’s), don’t accept it at face value. Ask:

  • What problem does this solve?
  • Who benefits from it?
  • What’s stopping this from working?

The more you question, the more refined your thinking becomes.

3. Collaboration is Key (Two Heads Are Definitely Better Than One)

Innovation rarely happens in isolation. Some of the biggest breakthroughs in history often came from teams of people working together, bouncing ideas off each other, and challenging each other's assumptions. The myth of the lone genius is just that—a myth. Even the best innovators surround themselves with diverse thinkers. Think of the Beatles: Lennon and McCartney’s songwriting was legendary, but it was George Harrison and Ringo Starr who added the depth and rhythm that defined their sound.Collaboration brings different perspectives to the table, which can spark new and unexpected insights. Don't be afraid to share your ideas, even if they're still a bit rough around the edges. You never know where a conversation might lead.Try this: Encourage open discussions in your team. Invite people from different backgrounds to share insights. The most unexpected voices often spark the biggest breakthroughs.

4. Embrace the Art of Adaptability (Change is the Only Constant)

If 2020 taught us anything, it’s that adaptability is everything. Companies that pivoted quickly thrived—those that clung to “the way we’ve always done it” struggled.

Things can change quickly. What's innovative today might be outdated tomorrow. That's why adaptability is such a crucial skill for any innovative thinker.

Be open to new ideas, be willing to experiment, and don't be afraid to pivot when necessary. This ability to adapt and learn from your mistakes is essential for staying ahead of the curve.Related: Lessons from Innovation Failures: Understanding Failed InventionsTry this: Start viewing change as an opportunity rather than a threat. When faced with a challenge, ask yourself, How can I use this situation to create something better?

5. Dare to Take Risks (No Guts, No Glory!)

Innovation is far from playing it safe. Rather, it's about pushing boundaries, challenging the status quo, and being willing to take risks. We get it, this can be scary, but it's also where the magic happens.Think about Elon Musk. Love him or hate him, he's not afraid to take risks. He's constantly pushing the limits of what's possible, and that's what makes him such an innovative thinker. You don't have to be Elon Musk to take risks. So start small, experiment, and learn from your failures. Remember, every “failure” is a learning opportunity in disguise.

  • Try this: Next time you hesitate on a bold idea, ask yourself: What’s the worst that could happen? Most of the time, the answer isn’t as scary as you think. Then, take the leap.

Let’s Wrap It Up

Let’s end this article with a real-world scenario. Imagine you’re leading a team facing a major roadblock—maybe a project isn’t moving forward, or sales are stagnating. Instead of resorting to traditional problem-solving, apply these innovation thinking skills:

  • Encourage creative brainstorming without shutting down “crazy” ideas.
  • Challenge assumptions about what’s possible.
  • Collaborate with unexpected voices—perhaps someone from another department has the insight you need.
  • Stay flexible in your approach, willing to pivot if needed.
  • Take a calculated risk—because the best solutions often require stepping into uncharted territory.$

So, by making these habits part of your mindset, you don’t just become an innovative thinker—you create a culture of innovation that inspires those around you.So, the next time you encounter a problem, pause and ask: What if there’s a completely different way to approach this?That question alone could be the spark that changes everything.

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27 February 2025

Unlocking R&D Excellence: How AI is Transforming Innovation Management

Innovation is the heartbeat of R&D teams. In an increasingly competitive landscape, the ability to leverage data-driven insights and AI-powered tools can mean the difference between stagnation and breakthroughs. But what role does AI play in research and development, and how can organizations harness its potential while maintaining a strong strategic direction?

The Biggest Challenges in R&D Management

R&D teams today face an array of challenges that can hinder progress and innovation. The rapid pace of technological change demands continuous adaptation, pushing organizations to integrate new advancements into their workflows while ensuring efficiency. Compounding this issue is the difficulty in accelerating invention disclosures, as many teams struggle with structuring and formalizing their ideas quickly enough to maintain a competitive edge. Streamlining workflows is another major hurdle, as fragmented processes often lead to inefficiencies and duplicated efforts, making it harder to coordinate projects effectively.Additionally, gaining competitive intelligence has become increasingly complex due to the vast amounts of data available, requiring sophisticated tools to extract meaningful insights from patents, research papers, and market trends. Identifying the right partners for collaboration is equally challenging, as R&D teams must align their internal expertise with external opportunities while navigating funding constraints and regulatory landscapes. Effective project management further complicates innovation efforts, as organizations need to track ongoing projects, stay updated on competitors, and match internal resources to evolving business needs. Finally, organizations are constantly seeking solutions for competitor analysis, technology landscaping, and whitespace identification to uncover new opportunities and guide their innovation strategies.With these challenges in mind, how can AI help R&D teams work smarter and drive impactful innovation?

The Role of AI in R&D: More Than Just Automation

AI is often associated with automation and efficiency, but its real value in R&D goes beyond reducing manual workloads. It enables researchers and innovators to analyze vast amounts of data, detect emerging trends, and make more informed decisions at unprecedented speeds.

Accelerated Literature and Patent Analysis

One of the most time-consuming tasks for R&D professionals is analyzing scientific literature, patents, and technical documents. Without AI, this process can take weeks, delaying critical decision-making. AI-driven tools like Qthenasignificantly reduce this burden by rapidly processing large volumes of documents, extracting key insights, and highlighting relevant findings. This is particularly useful for accelerating invention disclosures, as it ensures that new ideas are structured efficiently and supported by comprehensive prior research. Qthena’s ability to instantly analyze drawings and tables further enhances its value, making it easier for innovators to validate technical feasibility and compliance.

Predictive Trend Analysis

Understanding where an industry is headed is critical for long-term innovation success. AI can scan vast data sources, including patents, research papers, and market reports, to identify emerging trends and competitive shifts. With innosabi Insight, R&D teams can stay ahead by automatically receiving real-time intelligence on the latest technological advancements. This directly addresses the challenge of gaining competitive intelligence, enabling organizations to align their innovation efforts with market demands and avoid being outpaced by competitors.

Enhanced Project Management

Managing multiple R&D projects simultaneously is a daunting task, often leading to inefficiencies and lack of visibility. AI-driven project management tools, such asinnosabi Project, tackle this challenge by structuring workflows, ensuring seamless collaboration, and matching internal expertise with the right projects. By integrating AI capabilities, R&D leaders can track ongoing projects, monitor milestones, and allocate resources more effectively. This results in a more organized innovation pipeline, reducing bottlenecks and improving time-to-market for new developments.

Data Categorization and Visualization

With the explosion of available data, making sense of vast amounts of information can be overwhelming. AI enhances this process by categorizing and visualizing relevant insights, helping R&D teams cut through the noise and focus on what matters. Questel’s consulting services specialize in competitor analysis, technology landscaping, and whitespace identification, providing organizations with a clear roadmap for innovation. These services address the challenge of identifying the right partners and ensuring that R&D investments are targeted toward high-impact opportunities.

AI as a Co-Pilot, Not a Replacement

While AI provides critical support in R&D decision-making, it is not yet a substitute for human expertise and strategic thinking. AI-driven tools may surface relevant data, but they lack the contextual understanding needed to ask the right questions, challenge assumptions, and connect dots in novel ways. Successful organizations recognize that AI is a co-pilot—it enhances human intelligence rather than replacing it.

The Challenges AI Can’t Solve (Yet)

Despite AI’s growing role in research and development, certain aspects still require human intuition and oversight:

  • Contextual Understanding: AI can summarize data, but it doesn’t inherently grasp business objectives or long-term R&D strategies.
  • Creative Problem-Solving: While AI can suggest potential solutions based on existing knowledge, breakthrough innovations often stem from human creativity and cross-disciplinary thinking.
  • Ethical and Regulatory Considerations: AI-generated insights must align with legal frameworks, industry regulations, and ethical standards—elements that require human judgment.

The Future of AI in R&D: A Balance Between Intelligence and Intuition

As AI capabilities continue to evolve, organizations must strike the right balance between leveraging AI for efficiency and preserving human ingenuity in innovation. The future of R&D will be defined by those who can harness AI’s power while staying agile, curious, and strategically driven.By integrating AI-powered tools into their workflows, R&D teams can free up time for high-value creative work, accelerate discovery, and make data-driven innovation the standard rather than the exception.Questel provides a holistic suite of solutions—from Qthena for document analysis, to innosabi Project for structured innovation management, to consulting services for strategic insights—ensuring R&D teams are fully equipped to navigate the complexities of modern innovation.AI is not the future of R&D; it is the present. The organizations that embrace it as a collaborative tool rather than a standalone solution will be the ones shaping the future of innovation.

Want to learn more?

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24 February 2025

How to Implement Customer Service Innovation for Sustainable Business Growth

Have you ever been stuck on hold with a customer support line, listening to the same generic tune on repeat? Minutes feel like hours. Frustration builds. Finally, someone picks up—only to transfer you to another department. Sound familiar?Now, contrast that with calling a company that greets you with an AI-powered assistant, quickly identifies your problem, and connects you to a knowledgeable human who already has your details pulled up. No repeating yourself. No waiting in a queue for eternity. Just fast, efficient service. That’s not just good support—it’s customer service innovation.Related: What is innovation in business – and why is it so important in 2025!

Customer Service Innovation, Defined

At its core, consumer service innovation is reimagining the customer experience, anticipating needs before they ever even arise. This could mean implementing new technologies, refining processes, or even shifting how a company approaches support entirely.No wonder that companies that focus on service innovation around customer needs are the ones that are winning the game. Take Amazon’s customer-centric approach—they continuously tweak and enhance their service based on real-time feedback. Their ability to predict customer issues is what makes them a leader in customer experience innovation. That’s because instead of just responding to complaints, they proactively shape their services to prevent frustration before it happens. And that, dear reader, is the future of customer service.Related: How to Win Customers for Innovation and Co-Creation

Benefits of Customer Service Innovation

Of course, the impact extends far beyond just improving response times. In fact, companies that innovate see:

Higher Customer Satisfaction

Faster, more personalized service translates to happier customers.

Customer Retention

Satisfied customers are more likely to stay with a brand, reducing churn and preserving a stable customer base.

Increased Revenue

Satisfied customers are more inclined to purchase related products or upgrade their existing services.

Employee Satisfaction

When employees are empowered to create exceptional customer experiences, their own job satisfaction often increases, directly benefiting the company's bottom line.

Increased Efficiency

A boost in morale translates to higher productivity. Also, tools allow businesses to manage a larger volume of customer interactions with less manual work, saving money over time.

Lower Operational Costs

Proactive solutions and automation reduce the need for large support teams handling repetitive queries.

Competitive Edge

Differentiation in customer service can be a major factor in why consumers choose your brand over competitors. Related: Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2025

The 7 C’s of Customer Service

Great, now that we’ve covered all the benefits, what exactly constitutes truly exceptional customer service? The following 7 C's provide a framework for building and delivering outstanding experiences that foster loyalty and drive growth.

  1. Customer-Centricity: Putting the customer’s needs at the heart of all decisions.
  2. Convenience: Reducing effort for customers at every touchpoint.
  3. Communication: Ensuring clarity, empathy, and responsiveness in all interactions.
  4. Competence: Well-trained teams equipped to solve problems efficiently.
  5. Courtesy: Respect and politeness, ensuring every customer feels valued.
  6. Consistency: Reliable and uniform service across all channels.
  7. Customization: Tailoring interactions to meet individual customer needs.

5 Ways Show Innovation in Customer Service

Now that we got that out of the way, let's dive a little deeper. Companies often wonder, how to show innovation in customer service?The answer? Execution. Here are five key ways businesses can go on about it.

  • Hyper-Personalization

Firstly, you can use AI to analyze your customers’ history and preferences, which will allow you to tailor fast responses and recommendations to individual needs. Think of Netflix’s recommendation engine but applied to customer service.Strategy: Develop dynamic, real-time customer profiles that encompass not just past behavior, but also current context (e.g., website browsing activity, location, device). Use these profiles to deliver highly relevant experiences across all touchpoints, from customized product recommendations and offers to tailored content and communication.

  1. Omnichannel Support

Every customer these days expects seamless support across email, chat, phone, and social media. A frustration-free experience means they don’t have to repeat their problem every time they switch channels.Strategy: Ensure that customers receive consistent service whether they reach out via phone, email, social media, or live chat. This can be done through data centralization with CRM Integration.

  1. Predictive Assistance

Waiting for problems to occur before offering support is no longer sufficient. – Your customers value proactive service. Strategy: Implement systems that analyze customer data to predict potential problems or needs and automatically trigger proactive outreach with helpful information or solutions. The focus here is on preventing negative experiences before they impact the customer, rather than just personalizing the interaction (anticipating and removing friction points in the customer journey).

  1. Frictionless Self-Service

Customers these days love autonomy. And a well-structured knowledge base, community forum, or chatbot with smart responses empowers customers to solve their own problems effortlessly.Strategy: Design an intuitive and user-friendly self-service platform that guides customers to the information they need quickly and efficiently. Consider using interactive tools, troubleshooting wizards, and visual aids to simplify complex processes and empower customers to resolve issues independently.

  1. Empowered Human Agents

Lastly, even in a world driven by automation, nothing beats human empathy. Companies must remain investing in well-trained, emotionally intelligent customer service reps who can turn problems into positive experiences.Strategy: Equip human agents with the right technology and tools to streamline their workflows and enhance their ability to serve customers. This includes CRM systems that provide a 360-degree view of the customer, knowledge bases that offer quick access to relevant information, and AI-powered tools that can automate routine tasks and free up agents to focus on complex issues.

Some Real-Life Examples

The best way to learn is to of course understand from companies that are currently setting the gold standard. Here are some worthy standouts:

  • Zappos – Known for legendary customer service, including surprise upgrades, handwritten thank-you notes, and agents who go the extra mile.
  • Apple – Their Genius Bar revolutionized in-person support by making tech troubleshooting feel premium and stress-free.
  • Netflix – Implements predictive analytics to identify potential user issues, such as streaming errors, and proactively offers solutions.
  • Domino’s Pizza Tracker – Transformed food delivery expectations by giving customers real-time updates on their orders, reducing uncertainty and frustration.

Some Tools You Can Use

Chatbots and Virtual Assistants (VAs)

Chatbots and VAs offer 24/7 support, handling routine inquiries and freeing up human agents for complex issues. They provide instant responses, improving customer satisfaction and reducing wait times. These tools can be integrated across various platforms, including websites, social media, and messaging apps, ensuring accessibility and convenience.

Mobile App Support with In-App Messaging

Integrating support directly within a mobile app streamlines the customer experience. In-app messaging allows users to easily connect with support without leaving the app, fostering seamless communication and quick resolution of issues. This approach is particularly effective for mobile-first customers.

AI-Powered Email Response

AI can analyze and categorize incoming emails, suggesting appropriate responses or even automatically generating replies for common inquiries. This speeds up response times, ensures consistency in communication, and allows support teams to focus on more complex or urgent matters.

Video Chat Support

Video chat provides a more personal and engaging support experience. It allows agents to visually demonstrate solutions, build rapport with customers, and address complex issues that are difficult to explain via text or phone.

Self-Service Portals

Comprehensive self-service portals empower customers to find answers to their questions independently. These portals offer FAQs, knowledge bases, tutorials, and other resources, reducing the need for direct contact with support agents. And a well-designed portal improves customer satisfaction and reduces support costs.

Voice-Activated Customer Support

Voice-activated support, using technologies like voice assistants, provides a hands-free and convenient way for customers to access help. It’s an approach that is particularly useful for simple inquiries or when customers are on the go. Also, it can enhance accessibility for users with disabilities.

Blockchain for Transparent Customer

Blockchain technology can be used to create a transparent and secure record of customer interactions and transactions. This can improve trust between businesses and customers, simplify dispute resolution, and enhance data privacy.

The Future of Customer Service Innovation Is Here

With AI-driven support, predictive analytics, and hyper-personalization on the rise, we’re moving toward a world where customer frustrations are solved before they even happen.Companies that embrace customer service innovation will build stronger relationships, increase loyalty, and maintain a competitive edge.And those that don’t? They risk being left behind (yikes).So… what’s your next move in customer service innovation?

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20 February 2025

Inside "My Starbucks Idea": A Case Study in Customer-Driven Innovation

Ever wonder how your favorite Starbucks drink came to be? It might surprise you to know that many of their most popular creations started as ideas from customers, just like you. Through their groundbreaking 'My Starbucks Idea' program, Starbucks proved that customers aren't just consumers – they're co-creators in shaping the future of their favorite brand.Yes, it was revolutionary. And it showed that Starbucks truly values its customers as partners in innovation.Today, we’ll explore the birth of “My Starbucks Idea,” delving into its origins, its impact on Starbucks' product development, and the key elements that made this customer-centric approach so groundbreaking.

The Birth of “My Starbucks Idea”

Back in 2008, Starbucks found itself at a crossroads. The economy was struggling, foot traffic in stores was declining, and competitors were quickly catching up. Believe it or not, Starbucks, once synonymous with premium coffee culture, was losing its edge. Howard Schultz, the company’s visionary leader, knew they needed a fresh approach—something radical that would reignite customer enthusiasm.Instead of relying solely on internal innovation sources, they decided to turn outward, tapping into the collective creativity of their customers. The outcome? “My Starbucks Idea,” an open innovation platform where Starbucks fans could submit ideas, vote on their favorites, and receive real-time feedback from the company. More than just a suggestion box, it became a platform for Starbucks' biggest fans to actively influence the brand's evolution. This initiative created a vital two-way dialogue, allowing Starbucks to hear directly from its passionate advocates and giving those of them a real stake in Starbuck's future. As you can imagine, the response was overwhelming. In just a few years, the platform saw over 150,000 ideas submitted, spanning everything from new drink flavors to store experience enhancements. Some of these ideas—like free Wi-Fi in stores and the introduction of Cake Pops— became iconic parts of the Starbucks experience. The initiative highlighted the symbiotic relationship between businesses and their customers, demonstrating that collaboration leads to mutual success. It demonstrated the untapped potential of customer insights.Lear More: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

What Made It So Effective?

Crowdsourcing isn’t a new concept, and plenty of brands have tried (and failed) to replicate it. But “My Starbucks Idea” thrived where others didn’t. So what made it work?

1. A Clear, Actionable Purpose

Many brands set up idea platforms only to let submissions disappear into a black hole. Starbucks did the opposite. They didn’t just collect ideas—they acted on them. The platform provided real-time updates on which ideas were being considered, which were gaining traction, and which had been implemented. This transparency built trust and encouraged more participation, as customers saw their contributions making a tangible impact.

2. A Community-Driven Ecosystem

Submitting an idea wasn’t a one-way street. Starbucks built an interactive space where customers could vote, comment, and refine each other’s suggestions. This transformed the platform into a dynamic brainstorming hub rather than just a digital suggestion box. The dialogue between Starbucks and its customers created a sense of shared ownership, where fans felt deeply involved in shaping the company’s future.

3. Quick Wins and High-Visibility Changes

Not every idea required months of R&D. Some, like the introduction of splash sticks (those small green stoppers that prevent coffee from spilling), were quick to implement but made a significant difference. By rolling out small but impactful changes quickly, Starbucks reinforced the message that they were truly listening. Further on, the company also celebrated contributors by publicly acknowledging the people behind winning ideas, making engagement feel rewarding on a personal level.Read More: Best practice in idea management: A look at I.K. Hofmann GmbHRead More: Fostering Community Participation for Innovation Platforms

Notable Ideas from "My Starbucks Idea"

Hazelnut Macchiato

  • Development: This drink was inspired by customer suggestions for new flavors. The introduction of the Hazelnut Macchiato allowed Starbucks to cater to the growing demand for nut-flavored beverages.
  • Impact: The Hazelnut Macchiato became a staple on the menu, contributing to a significant increase in seasonal sales during its launch period.

Mobile Payment System

  • Development: Customers expressed the need for a more convenient payment method. Starbucks acted on this feedback by implementing a mobile payment system that allowed customers to pay via their smartphones.

Splash Sticks

  • Development: Customers suggested a solution to prevent spills from coffee cups. Starbucks developed and introduced splash sticks, which are small green stoppers placed in cups.
  • Impact: This simple yet effective innovation improved customer experience, leading to positive feedback and increased sales as customers appreciated the added convenience.

Free Wi-Fi

  • Development: In response to customer requests for better in-store amenities, Starbucks implemented free Wi-Fi across its locations.

Was “My Starbucks Idea” Just Typical Crowdsourcing?

At first glance, you might think this was just another crowdsourcing project. But in reality, it was something much more powerful. Traditional crowdsourcing often treats participants as external contributors with limited influence. “My Starbucks Idea” went beyond that—it wasn’t just about gathering ideas, but about integrating customers into Starbucks’ innovation process in an ongoing, meaningful way.This wasn’t a gimmick; it was a shift in how Starbucks viewed its customers. Instead of seeing them as passive consumers, Starbucks positioned them as active stakeholders. It established a continuous feedback loop, ensuring that customer insights were always informing Starbucks' product development and brand strategy.And this shift in perspective made all the difference.

The Metrics Behind "My Starbucks Idea"

Starbucks employed several KPIs to measure the success of "My Starbucks Idea," beyond just the sheer number of submissions. These metrics provided insights into the program's impact on sales, customer satisfaction, and overall brand awareness.Read More: Measuring Innovation – Challenges & Best Practices

1. Sales Impact

Starbucks tracked the sales performance of products that originated from ideas submitted through the platform.According to a report by Zion Market Research, the global cake pops market was valued at approximately $11.1 billion in 2022 and is projected to reach $20.1 billion by 2030, indicating a significant demand for cake pops, which includes Starbucks' offerings. This growth suggests that products like Cake Pops have contributed to enhancing revenue from snack offerings within the broader market context.

2. Customer Satisfaction

To gauge customer satisfaction, Starbucks analyzed feedback and engagement levels on the platform itself. Metrics such as the number of votes and comments on submitted ideas indicated active participation and interest from customers. Furthermore, surveys conducted post-implementation of popular ideas showed an increase in customer satisfaction scores, particularly regarding new product offerings and store experiences.

3. Brand Awareness and Loyalty

Starbucks measured brand awareness through various means, including social media engagement and mentions related to "My Starbucks Idea." The program created a buzz around new product launches that were directly influenced by customer suggestions, leading to increased visibility for the brand. Additionally, Starbucks reported a rise in customer loyalty metrics, as evidenced by higher retention rates among customers who actively participated in the platform.

4. Engagement Metrics

The platform itself provided valuable engagement metrics, such as:

5. Return on Investment (ROI)

Starbucks calculated ROI by analyzing the cost associated with managing the platform against the revenue generated from new products and improved customer experiences. The successful implementation of ideas like mobile payments—which accounted for over 3 million transactions per week—illustrated a strong financial return relative to the investment made in maintaining "My Starbucks Idea."

Lessons for Businesses: Can You Replicate Starbucks’ Success?

If you’re considering launching an idea-driven platform for your business, there are valuable lessons to take from Starbucks’ playbook:

  • Be Transparent: Your customers need to see that their input matters. For this, provide regular updates on ideas being considered and implemented.
  • Foster a Sense of Community: Make idea-sharing an interactive experience where your customers can engage with each other and the brand.
  • Act Quickly on Small Wins: Implement simple, high-visibility changes fast to reinforce that you’re listening.
  • Recognize Contributors: Everyone likes feeling heard and valued. So acknowledge and celebrate the individuals behind successful ideas to keep engagement high.

Building a truly customer-centric business is an ongoing challenge. While the lessons from Starbucks are invaluable, effectively managing and scaling customer feedback can be complex. Exploring idea management platforms can be a helpful step in this process, offering tools and structure to organize and act on valuable customer insights.

The End of an Era (But Not the Idea)

After nearly a decade, Starbucks quietly retired “My Starbucks Idea.” But while the platform itself is gone, its legacy remains. This initiative showcased how customers can become active participants in shaping a brand's identity, fostering a sense of community and shared ownership.Whether you choose to build a dedicated platform or explore other avenues for gathering feedback, the key is to create a continuous dialogue and incorporate customer insights into your decision-making process.Think about it: The caramel drizzle in your macchiato, the cold foam topping your nitro brew—those may have started as a simple idea from someone just like you.So, the real question is: How is your business listening to its customers? And more importantly, how are you acting on what they have to say?

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17 February 2025

Traditional vs. Modern Innovation Models - How to Choose the Right One

What's the difference between a company like Kodak, once a dominant force, and a company like Instagram, a relative newcomer? Often, it boils down to their approach to innovation. Kodak clung to a traditional, linear model, while Instagram embraced a more agile, iterative one. Choosing the right innovation model can be the difference between disruption and being disrupted. The choice reflects the fundamental difference between traditional and modern innovation models in business.Let’s dive deeper into both approaches, weigh their pros and cons, and help you determine the best fit for your organization.

Traditional Innovation Models (The Established Approach)

For decades, businesses have relied on traditional innovation models to bring new products and services to life. These models are structured, sequential, and often internally focused; predictable and efficient, yet often rigid.

Common Traditional Innovation Models

1. Stage-Gate Model

The Stage-Gate model is characterized by its phased approach, where projects progress through distinct stages, each with clearly defined deliverables. At the end of each phase, there's a "gate"—a critical checkpoint. Here, decision-makers evaluate the project based on pre-set criteria.

  • Should it move forward?
  • Does it need some tweaking?
  • Or should it be stopped altogether?

These "go/no-go" decisions ensure resources are focused on the most promising ideas. This model also relies heavily on teamwork. People from different departments work together, bringing diverse perspectives and expertise to each stage. And before a project even gets the green light, significant time is spent on market research and building a solid business case. This ensures innovation efforts are in tune with what the market wants and have a strong potential for success. Learn more: What Is Idea Management (And How to Do It Effectively)Strengths

  • Reduces risk by evaluating projects at multiple points.
  • Provides structure and clarity, making project management easier.
  • Facilitates resource allocation and prioritization.
  • Improves the chances of successful product launches by ensuring thorough planning.

Weaknesses

  • Can be slow and inflexible, making it difficult to adapt to changing market conditions.
  • May stifle creativity due to its rigid structure.
  • Can be bureaucratic and time-consuming, especially for smaller projects.
  • Not ideal for highly innovative or disruptive projects where agility is crucial.

2. Waterfall Model

Such as with waterfalls in nature, water flows downwards in one direction – and once it's gone past a certain point, there’s no going back up. That's how the Waterfall innovation model works. Everything happens in a strict sequence, one phase at a time. Before any development starts, there's a huge focus on planning and documentation. The goal is to nail down all the requirements upfront. And the challenge? Changes are difficult and expensive to make once the project is rolling. There's not much room for going back and forth or incorporating feedback. This makes the Waterfall model less ideal for projects where things are likely to change or where the requirements aren't crystal clear from the start.Strengths

  • Provides clear project milestones and timelines.
  • Facilitates project planning and tracking.
  • Suitable for projects with well-defined requirements and minimal expected changes.
  • Can be effective in highly regulated environments where traceability is essential.

Weaknesses

  • Highly inflexible and resistant to change.
  • Difficult to incorporate feedback or adapt to new information.
  • High risk of delivering a product that doesn't meet evolving customer needs.
  • Not suitable for dynamic markets or projects with high uncertainty.

3. Technology Push Model

Now, let's talk about the Technology Push model, where there’s focus on the power of internal research and development (R&D). Here, innovation isn't driven by what the market currently wants. Instead, it's driven by exciting new technological advancements. Think of it as: "We've created this amazing technology, now let's find a use for it!" This model is proactive, aiming to create entirely new markets. It’s about developing cutting-edge tech and then figuring out how it can be used. This approach is definitely high-risk, but it also offers the potential for huge rewards. That’s because successful innovations can be truly disruptive, leading to breakthroughs and the creation of entirely new industries.Strengths

  • Can lead to disruptive innovations and entirely new markets.
  • Allows companies to capitalize on their technological expertise.
  • Can create a competitive advantage through technological leadership.
  • Drives long-term technological progress.

Weaknesses

  • High risk of developing technologies that don't find market acceptance.
  • Can be expensive and time-consuming.
  • May result in products that don't address real customer needs.
  • Requires strong market research and commercialization efforts to succeed.

Pros And Cons of Traditional Innovation Models

Pros

  • Predictability and Control: Clear milestones help manage risk and allocate resources efficiently, making budgeting and forecasting easier.
  • Risk Management: Defined stages ensure thorough evaluation before moving forward, reducing the likelihood of costly failures.
  • Efficiency in Certain Contexts: Particularly useful in industries requiring regulatory compliance, such as pharmaceuticals, automotive, and aerospace, where structured processes help ensure safety and effectiveness.

Cons

  • Lack of Agility: Hard to pivot when market conditions shift unexpectedly, making it difficult to respond to emerging trends and competitor movements.
  • Siloed Thinking: Often limits collaboration and fresh ideas from external sources, resulting in innovations that may not fully align with customer needs.
  • Slower Time to Market: The structured nature can delay the launch of new innovations, potentially missing key market opportunities.
  • Limited Openness: Challenges in incorporating external insights and partnerships, making it harder to leverage customer feedback and emerging technologies.

Modern Innovation Models (Embracing the New)

It’s no secret that the modern business landscape moves fast. Consumer expectations shift overnight, technology evolves rapidly, and disruption lurks around every corner. To keep up, companies are embracing modern innovation models, which are agile, collaborative, and customer-centric.

Common Modern Innovation Models

1. Design Thinking

Design Thinking focuses on empathy—putting yourself in the shoes of the user. It starts with deeply understanding their needs and pain points. This model relies heavily on prototyping. Think quick, rough drafts of a solution that are tested with users to get feedback and make improvements. Collaboration is also key here. People from different backgrounds work together, bringing diverse perspectives to generate ideas and solve problems. The ultimate goal? To create a positive user experience. Design Thinking aims to develop solutions that are not just innovative, but also intuitive, enjoyable, and truly meet the needs of the people they're designed for.Strengths

  • Creates user-centered solutions that are more likely to be adopted.
  • Encourages creativity and experimentation.
  • Reduces the risk of developing products that no one wants.
  • Improves collaboration and communication within teams.

Weaknesses

  • Can be time-consuming and resource-intensive, especially for complex problems.
  • Requires a culture that embraces experimentation and failure.
  • May not be suitable for highly regulated industries or projects with strict timelines.
  • Can be challenging to measure the ROI of design thinking initiatives.

2. Lean Startup

Next up is the Lean Startup methodology, an approach that revolves around a simple but powerful loop: Build-Measure-Learn. It's all about rapid iteration based on real customer feedback. A key element is the Minimum Viable Product (MVP)—a bare-bones version of your product that you release to early adopters. The goal isn't perfection, but learning. You want to test your core assumptions and gather data. So yes, "validated learning" is critical here. You're not just playing the guessing game; you're measuring key metrics to see if your product is actually meeting customer needs and achieving the desired outcomes. Alas, based on this data and feedback, teams then decide whether to "pivot" (change course) or "persevere" (keep going). It's a data-driven way to make sure you're building something people actually want.Strengths

  • Reduces waste by focusing on building features that customers actually want.
  • Accelerates the product development cycle.
  • Minimizes the risk of building a product that fails in the market.
  • Encourages a data-driven approach to product development.

Weaknesses

  • May not be suitable for industries with long development cycles or high regulatory requirements.
  • Requires a strong understanding of customer needs and how to measure success.
  • Can be challenging to implement in large organizations with established processes.
  • Focus on speed can sometimes compromise quality if not managed carefully.

3. Agile Development

Agile Development is an approach that is all about building and releasing software in small, manageable chunks – called "iterations."Instead of one big launch, you have frequent, smaller releases. For that reason, cross-functional teams are essential here too, working together to deliver value in each iteration. Here, regularly gathering customer feedback is a core principle. This feedback provides valuable insights that help inform and improve the software throughout the entire development process. Underlying the Agile approach is a commitment to continuous improvement – constantly refining the development process to enhance efficiency, quality, and responsiveness to changing needs. It's all about being flexible and adapting to change.Strengths

  • Increases flexibility and adaptability to changing requirements.
  • Improves customer satisfaction by incorporating feedback throughout the process.
  • Reduces the risk of delivering a product that doesn't meet customer needs.
  • Enhances team collaboration and communication.

Weaknesses

  • Can be challenging to manage large or complex projects.
  • Requires a strong commitment to collaboration and communication from all team members.
  • May not be suitable for projects with strict regulatory requirements or fixed budgets.
  • Can be difficult to implement in organizations with a traditional, waterfall mindset.

4. Open Innovation

Open Innovation revolves around collaboration, sharing ideas and resources with external partners. This includes both bringing in external ideas (inbound innovation) and also licensing out your own internal technologies to others (outbound innovation). Networking and knowledge sharing are absolutely decisive. This refers to building strong relationships with external stakeholders to facilitate the flow of information and expertise. The aim here is to create value through these partnerships, leveraging external resources to enhance innovation and achieve shared goals. It's recognizing that great ideas can come from anywhere, not just inside your own company.Learn more: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)Strengths

  • Access to a wider range of ideas and expertise.
  • Faster innovation cycles.
  • Reduced R&D costs.
  • Increased market reach and access to new markets.

Weaknesses

  • Requires effective knowledge management and collaboration processes.
  • Can be challenging to protect intellectual property.
  • Requires a culture of openness and trust.
  • It may be difficult to manage relationships with multiple external partners.

Pros and Cons of Modern Models

Pros

  • Agility and Adaptability: Quickly respond to market shifts and emerging trends, staying ahead of the competition.
  • Customer Focus: Strong emphasis on user needs and real-world feedback, reducing the risk of developing solutions that miss the mark.
  • Collaboration and Openness: Encourages partnerships with startups, universities, and external experts, fostering a broader range of ideas and accelerating development.
  • Faster Time to Market: Iterative cycles accelerate innovation and reduce time wasted on ineffective ideas, making it easier to refine offerings based on early feedback.

Cons

  • Uncertainty and Risk: Greater flexibility means more room for failure and unpredictability, requiring a higher tolerance for setbacks.
  • Requires Cultural Shift: Organizations must embrace experimentation and a tolerance for failure, which can be difficult in risk-averse industries.
  • Potential for Chaos: Without some structure, agile innovation can lead to inefficiencies and disorganized workflows, making it essential to balance flexibility with discipline.
  • Difficult to Implement in Some Industries: Highly regulated sectors, such as finance and healthcare, may struggle with the fluidity of modern models due to strict compliance requirements.

Strategic Decision-Making (Choosing the Right Model for Business Innovation)

So, how do you decide which innovation model fits your business best?Consider these factors:

Industry Context

If you’re in a highly regulated field, a structured model may be necessary. In a fast-moving tech space? Agility is key.

Organizational Culture

Does your company embrace change, or does it prefer stability and process-driven workflows? Adapting to an agile model might require significant cultural transformation.

Resource Availability

Do you have the talent, technology, and budget to support rapid experimentation, or do you need a more cautious approach?

Innovation Goals

Are you aiming for incremental improvements or groundbreaking disruption? The answer can dictate whether a structured or flexible model is best suited.Related: innosabi’s Incremental Innovation Guide: Small Changes That Drive Big Success in Business

A Hybrid Approach?

What if you could have the best of both worlds?Many companies are blending elements of traditional and modern models to create a hybrid approach. For example:

  • Using a Stage-Gate process for risk assessment but integrating Agile sprints for execution.
  • Employing Lean Startup principles for idea validation while maintaining structured governance models for compliance-heavy industries.

Finding a balance between structure and flexibility can unlock sustainable innovation, ensuring both efficiency and adaptability.

Practical Steps to Implement Your Chosen Model

  • Assess Your Needs

Conduct a thorough evaluation of your industry, goals, and internal capabilities.

  • Educate Your Team

Ensure alignment on the model’s principles and processes through workshops and training.

  • Start Small

Pilot the approach on a smaller scale before implementing it company-wide to minimize risk.

  • Measure and Adjust

Use key performance indicators (KPIs) to refine and optimize the process, ensuring continuous improvement.

Let’s Wrap It Up

Innovation isn’t just about having great ideas—it’s about executing them effectively. Traditional models provide structure and control, while modern models foster agility and collaboration. Choosing the right approach depends on your company’s goals, industry, and culture.The key takeaway? There’s no single right way to innovate. The best companies adapt, experiment, and evolve—blending the old with the new to stay ahead in an ever-changing business landscape.

Enjoyed this? Read our other popular blogs below:

The 4 Types of Innovation: A Comprehensive Overview for Business SuccessHow To Implement Dynamically Continuous Innovation in Your BusinessTop 10 Best Practices of Discontinuous Innovation Management for Leaders and Teams

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13 February 2025

What is Business Model Innovation (And Why It's Important)?

Let’s be real—most businesses don’t fail because their product is bad. They fail because their business model doesn’t evolve. It’s a sad reality… but it often happens. Markets change, customer expectations shift, and new competitors emerge out of nowhere, popping seemingly like daisies on a spring day. This ultimately means that if you're not thinking about business model innovation, you’re leaving the door wide open for someone else to swoop in and take your customers.And you don’t want that to happen…right?

What Do You Mean by Business Model Innovation?

Great question! Let’s address this first.Business model innovation isn’t just about tweaking your pricing strategy or launching a fancy new product. Rather, it’s fundamentally rethinking how your business creates, delivers, and captures value. It’s how Netflix killed Blockbuster, how Tesla redefined car sales, and how Airbnb turned the hospitality industry on its head—without owning a single hotel.At the end of the day, this is a story that tells the difference between thriving and becoming a cautionary tale.

Why is it important?

As we all know, many companies resist change, relying on legacy business models that once worked but no longer align with shifting market conditions (hospitality industry, we’re looking at you!). However, business innovation is essential for several reasons:

  • Competitive Differentiation – In saturated markets, standing out requires fresh thinking and unique offerings rather than competing on price alone.
  • Customer Expectations Are Evolving – Consumers now demand personalization, convenience, and digital experiences. Companies that fail to adapt risk becoming obsolete.
  • New Technologies Unlock Opportunities – AI, automation, and data analytics create efficiencies and new business possibilities.
  • Market Disruptions Can Happen Anytime – From economic shifts to industry disruptors, businesses must stay agile and adapt to these changing conditions.

Without business innovation, even once-dominant brands can struggle or fade away (Blockbuster). And the companies that thrive are those willing to experiment, evolve, and embrace new ideas (Netflix).

Creating Value Through Business Model Innovation

At the core of every successful business model innovation is value creation. Companies that redefine how they deliver value don’t just attract customers—they build loyalty. Think about it: why do we subscribe to Spotify instead of buying CDs? Why do people trust Uber over taxis? Because these companies didn’t just improve the product—they changed the entire experience.

4 Elements of Business Model Innovation

Of course, a business model innovation requires a holistic approach, not only tweaking one part of your company. That said, there are four key elements that drive successful innovation. And a strong business model balances all four to create sustainable competitive advantage and long-term success.Let’s explore these below.

  1. Value PropositionWhat unique value do you offer to customers? This could be a new product, a better service experience, or a disruptive pricing model. Successful business model innovation often redefines value in a way competitors haven’t considered.
  2. Revenue Model How does your business generate income? Exploring alternative revenue streams like subscriptions, licensing, or freemium models can create new growth opportunities.
  3. Value Chain How do you deliver your product or service? Leveraging technology, automation, or partnerships can increase efficiency and enhance customer experience.
  4. Customer Segments and RelationshipsWho are you serving, and how do you engage them? Innovation often involves targeting new customer groups or rethinking engagement strategies through digital platforms, AI, or personalized experiences.

7 Tips for A Successful Business Model Innovation

So yes, we can safely say that innovation requires the right mindset and approach. Keep these best practices in mind:

1. Challenge Your Assumptions

Don’t be trapped by “how it’s always been done.” The most disruptive business models come from questioning the status quo and rethinking conventional industry norms.

2. Look Outside Your Industry

Some of the best innovations stem from cross-industry inspiration. A retail company might adopt subscription models from SaaS businesses, while healthcare startups might borrow ideas from on-demand service platforms.

3. Involve Customers Early

Successful business model innovation is built around customer needs. Engage with customers early, collect feedback, and iterate fast to ensure your innovations align with market demand.Learn more: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

4. Leverage Partnerships

Collaboration can accelerate innovation by providing access to new technologies, distribution channels, and customer bases. Consider strategic alliances with startups, tech firms, or complementary businesses.

5. Be Willing to Cannibalize

Sometimes, self-disruption is necessary for long-term success. Don’t let fear of losing traditional revenue prevent you from embracing new, more sustainable models. Many companies, from Apple to Netflix, have successfully pivoted by cannibalizing their old revenue streams.

6. Stay Agile

Business model innovation isn’t a one-time project—it’s actually an ongoing process. As we said it, market conditions change, technology evolves, and customer preferences shift. Companies that remain flexible and adapt quickly stay ahead of disruption.

7. Measure Success Differently

Traditional KPIs like revenue and profit matter, but innovation requires a broader perspective. Consider new success metrics such as:

  • Customer engagement – Are customers actively using and enjoying your offering?
  • Lifetime value (LTV) – Are you building long-term relationships with customers?
  • Adoption rate – How quickly are customers embracing your new model?

The Hard Truth About Business Model Innovation

The reality is that business model innovation is risky, uncomfortable (and often met with resistance). And for that reason, many businesses talk about innovation, but few truly commit to it. Here’s what businesses need to accept:

  • Not Every Experiment Will Succeed – Failure is part of the process. Companies need a culture that embraces learning from setbacks.
  • Innovation Can Threaten Legacy Revenue Streams – Businesses sometimes resist change because it could cannibalize existing profits. However, failing to adapt is an even greater risk.
  • It Requires Buy-In from Leadership and Teams – Without alignment across all levels, even the best ideas won’t gain traction or scale effectively.
  • Innovation is Continuous, Not a One-Time Fix – The market never stops evolving, so businesses must commit to ongoing adaptation and improvement.

So yes, true business innovation requires bold decision-making, strategic risk-taking, and the willingness to challenge conventional thinking.Learn more: The 4 Types of Innovation: A Comprehensive Overview for Business Success

Examples of Business Model Innovation That Changed the Game

Let’s talk about some real-world examples now, shall we?

  • Amazon Prime: Amazon didn’t just sell products; they created a subscription model that locked customers in and made shipping feel “free.” The result? A loyal customer base that shops more frequently and spends more per transaction.
  • Tesla: Instead of selling cars through traditional dealerships, Tesla went direct-to-consumer. They control pricing, customer experience, and even upsell software updates—turning cars into an ongoing revenue stream.
  • IKEA’s Flat-Pack Revolution: IKEA reduced costs by making customers assemble their own furniture. In return, they could offer high-quality design at prices competitors couldn’t match.

How to Innovate Business Models: Your Step-by-Step Guide

If you’re thinking, “Great, but how do I actually do this?”—here’s a roadmap with an easy step-by-step roadmap to guide you:

1. Analyze Your Current Model

Before making any changes, assess where you stand. Ask yourself:

  • What aspects of my business model are driving success?
  • Where are the inefficiencies or weaknesses?
  • How does my value proposition compare to competitors?

Use tools like The Business Model Canvas (more on that further below) to map out your existing approach and identify gaps.

2. Identify New Value Opportunities

Business model innovation starts with understanding unmet customer needs. Conduct market research, analyze customer pain points, and explore emerging trends. Consider these:

  • Are there underserved segments in your industry?
  • Can you enhance customer experience through personalization, automation, or new service models?
  • What problems do competitors fail to address?

3. Explore Alternative Revenue Streams

Rethinking revenue generation can lead to innovative breakthroughs. Many successful companies pivoted by introducing new revenue streams that aligned with customer behavior and market demand.Instead of relying on traditional sales, consider:

  • Subscriptions – Offer recurring value through memberships or SaaS models.
  • Licensing – Monetize intellectual property, technology, or content.
  • Platform-Based Revenue – Create marketplaces, ecosystems, or commission-based models.

4. Leverage Technology

Modern technology enables business model innovation at scale. Alas, companies that embrace digital transformation gain a competitive edge by adapting to new technological advancements.AI, automation, and data analytics can:

  • Streamline operations and reduce costs.
  • Personalize offerings based on customer behavior.
  • Unlock new business models, such as on-demand services, AI-driven insights, or decentralized finance (DeFi).

5. Prototype and Test

Before overhauling your entire model, validate your ideas through small-scale experiments:

  • Launch a minimum viable product (MVP) to test customer response.
  • A/B test different pricing models or service variations.
  • Collect feedback and iterate based on real-world performance.

At the end of the day, this is what you should remember: innovation is an iterative process—failing fast and learning quickly ensures a more successful transformation.

6. Adapt and Scale

Sustainable business model innovation is far from a one-time effort. In fact, it requires ongoing adaptation to stay ahead of industry shifts.Once you identify what works, refine your strategy and scale effectively. This includes:

  • Standardizing processes for efficiency.
  • Investing in marketing to build awareness.
  • Continuously monitoring performance and making data-driven adjustments.

5 Frameworks for Business Model Innovation

If you want structure, these five frameworks can help guide your innovation efforts:

1. The Business Model Canvas

This strategic tool provides a visual template to map out your business model’s core components, including value proposition, customer segments, revenue streams, and key resources. It helps you identify gaps and opportunities for innovation.

2. Blue Ocean Strategy

Instead of competing in saturated markets (red oceans), this framework focuses on creating uncontested market space (blue oceans). It encourages you to differentiate by offering unique value that competitors don’t.

3. Lean Startup Methodology

Popularized by Eric Ries, this framework emphasizes the build, test, learn cycle. It encourages rapid experimentation, customer feedback, and pivoting when necessary—ideal for startups and businesses in dynamic industries.

4. Design Thinking

This customer-centric approach helps businesses innovate by deeply understanding user needs. It involves empathy, ideation, prototyping, and testing to create solutions that truly resonate with customers.

5. Disruptive Innovation Theory

Coined by Clayton Christensen, this theory explains how smaller companies disrupt industry leaders by offering simpler, more affordable solutions. Many successful startups have used this approach to challenge dominant players.

Final Thoughts: Adapt or Be Left Behind

While business model innovation can seem daunting, it also presents incredible opportunities. By challenging conventional thinking and embracing new approaches, companies can unlock untapped potential and create entirely new markets. The takeaway today is to view change not as a threat, but as a catalyst for growth and transformation.So, ask yourself: is your business model built for the future, or is it a relic of the past?The choice is yours.

Enjoyed this? Read more of our popular articles below:

innosabi’s Incremental Innovation Guide: Small Changes That Drive Big Success in BusinessWhat is Discontinuous Innovation? (And Why It’s the Key to Staying Ahead)What is Radical Innovation? – Best Benefits, Top Examples with Real-Life Case Studies

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10 February 2025

What is a Hackathon? The Ultimate Guide to Innovation Sprints

Hackathons have taken the world by storm. It’s true!What started as niche coding events have evolved into global gatherings where innovators, problem-solvers, and creatives collaborate to build groundbreaking solutions—often in just a day or two. Whether it’s a corporate team developing new product ideas, students tackling real-world challenges, or entrepreneurs prototyping the next big thing, hackathons bring together diverse minds for one purpose: rapid innovation.But what exactly is a hackathon? Why do companies and organizations invest in them? And more importantly, how can you be part of one? This guide dives deep into the world of hackathons, from their purpose and participants to the different types and benefits they offer. Now, let’s explore what makes hackathons such a powerful force for innovation.

What Does Hackathon Mean in Business?

The term “hackathon” is a fusion of “hack” (meaning creative problem-solving, not cybercrime) and “marathon” (an event of endurance). In the business world, hackathons are more than tech gatherings; they are facilitators for rapid innovation, team collaboration, and market disruption. Giants like Google, Microsoft, and even banks and healthcare institutions organize hackathons to accelerate new product development, improve internal workflows, and attract top-tier talent. For businesses, a hackathon means strategy. It's an opportunity to approach rapid prototyping and development, allowing them to quickly test and validate new concepts – bringing new products or features to market faster.Related: The 4 Types of Innovation: A Comprehensive Overview for Business Success

What is the Purpose of a Hackathon?

So, why do companies invest time, money, and resources into organizing hackathons? The purpose of a hackathon extends to unleashing creativity, fostering cross-team collaboration, and solving complex problems in a short, intensive burst. Whether it’s a corporate hackathon aimed at internal innovation or a public event tackling global challenges, the goal remains the same: to push boundaries and transform ideas into tangible prototypes.

The Benefits of a Hackathon

Beyond just winning prizes, hackathons offer participants invaluable benefits:

  • Real-World Problem-Solving – Work on challenges that have real-world applications.
  • Networking Opportunities – Meet industry professionals, potential co-founders, and recruiters.
  • Portfolio Enhancement – Add innovative projects to your resume or portfolio.
  • Skill Development – Learn new technologies, tools, and problem-solving approaches.
  • Potential Career Boost – Many companies hire directly from hackathons or fund winning ideas.

Why Should Companies Do Hackathons?

Businesses that embrace hackathons gain significant advantages. Here’s why more and more companies are jumping on the bandwagon:

  1. Encourage Breakthrough Innovation – Employees and external participants get the opportunity to experiment with ideas they wouldn’t normally explore in their daily work.
  2. Solve Problems Fast – A problem that might take months to solve within traditional corporate structures can be tackled in 48 hours at a hackathon.
  3. Recruit Top Talent – Hackathons attract some of the brightest minds in the industry, providing companies with a firsthand look at potential hires.
  4. Boost Employee Engagement – When employees step outside their regular workflow and collaborate in a dynamic environment, it re-energizes their passion for work.

And Who Participates in a Hackathon?

One of the best things about hackathons is the diversity of participants. But don’t be fooled, it’s not just for developers—successful hackathons bring together a mix of skill sets:

  • Developers & Engineers – The builders of the event, turning ideas into functional prototypes.
  • Designers – Crafting intuitive user experiences and aesthetically pleasing interfaces.
  • Business Strategists & Entrepreneurs – Identifying market needs and ensuring projects have commercial viability.
  • Marketers & Storytellers – Creating compelling pitches and branding strategies for the ideas.
  • Mentors & Industry Experts – Guiding participants with valuable insights and experience.

Related: 7 Hidden Internal Innovation Sources (With Examples)

4 Stages of a Hackathon

Every hackathon follows a structured journey, ensuring the event runs smoothly from start to finish. The below four stages define the experience:

1. Planning Stage

This is where the groundwork happens. Organizers define the hackathon theme, set objectives, and line up sponsors, mentors, and judges. Logistics such as venue, online platforms, and participant outreach are also handled at this stage.

2. Pre-Launch Stage

Participants start forming teams, brainstorming ideas, and setting up the tools they’ll need. Hackathons often provide workshops, mentorship sessions, and resources to help teams prepare before the countdown begins.

3. Hosting Stage

The real action begins! Teams dive into designing, coding, and prototyping their ideas. Intensity peaks as the clock winds down, and participants push their creative limits. Mentors provide guidance, while side challenges and networking sessions keep the momentum going.

4. Closing Stage

After the adrenaline rush, it’s time for the final showdown. Teams pitch their projects to a panel of judges, showcasing what they built. Winners are announced, prizes are awarded, and participants walk away with experience, new connections, and sometimes even funding to bring their ideas to life.

Types of Hackathons

Of course, hackathons come in different flavors, depending on their goals and target audience. Some common types include:

  • Corporate Hackathons – Companies host these to solve internal challenges or explore new business opportunities.
  • Startup Hackathons – Aimed at launching new businesses, often with potential investors watching.
  • Social Impact Hackathons – Address global challenges like climate change, healthcare, and education.
  • University Hackathons – Popular among students looking to gain experience and connect with industry leaders.
  • Online Hackathons – Open to participants worldwide, allowing collaboration without geographical constraints.

So, How Do You Prepare for a Successful Hackathon?

Preparation can make or break your hackathon experience. If you’re lost, here’s how to get ready:

Step 01) Choose the Right Hackathon

Find an event that aligns with your interests and expertise.

Step 02) Assemble a Strong Team

Collaborate with people who bring different skills to the table.

Step 03) Brainstorm Ideas in Advance

Having a rough idea before the event can give you a head start.

Step 04) Set Up Tools & Resources

Make sure your development environment is ready to go.

Step 05) Get Rest & Stay Healthy

Hackathons can be intense, so pace yourself to maintain energy.Related: Learn the Idea to Implementation Process So that You Turn Thoughts into Reality

Example of a Hackathon

One of the most famous hackathons is theFacebook Hackathon, where some of the platform’s biggest features—like the ‘Like’ button and Timeline—were first conceptualized. It’s a confirmation to how hackathons can spark game-changing innovations.

Example of a Hackathon Project

A standout example is GroupMe, a group messaging app developed at TechCrunch Disrupt. What started as a weekend project turned into a major acquisition when Skype bought it for $85 million. This proves that what begins as a hackathon experiment can evolve into a major success story.

Let’s Wrap it Up

Hackathons are launchpads for ideas, careers, and even entire companies. Be it if you are a tech enthusiast, an entrepreneur, or a business leader looking for fresh innovation, hackathons provide an exhilarating way to build, learn, and create something truly impactful.Hackathons are a proven strategy for driving innovation, attracting talent, and solving critical challenges at an accelerated pace. And as technology continues to evolve, hackathons will remain a vital tool for those who want to stay ahead in an increasingly competitive world.So, the question isn’t whether you should participate in or host a hackathon—the question is, when will you?

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3 February 2025

Technology Partnerships - Your Guide to Strategically Selecting The Right Tech Partners

Can you think of the last time a single company, without any external collaborations, completely disrupted an entire industry? – A rare phenomenon, right? The truth is, most transformative innovations don’t happen in isolation—they happen when organizations work together, pooling their strengths and ideas to solve complex challenges. This is the power of technology partnerships.Whether it’s accessing specialized expertise, pooling resources for rapid scaling, or reducing risks through shared investment, the right technology partnerships are vital.This guide dives into the types of technology partnerships, how to select the right partner, and how tools like innosabi can streamline the process.Related Article:Disrupt or Be Disrupted: Disruptive Innovation Explained for the Modern Entrepreneur

What Makes Technology Partnerships So Essential?

In a world where speed and innovation are key to survival, partnering with the right technology players has become much more than a strategy—it’s imperative. Here’s why:

1. Access to Complementary Expertise

No company, no matter how advanced, can be an expert in everything. It is what it is.Partnerships allow organizations to tap into specialized knowledge or skills they may lack internally. Whether it’s an AI firm partnering with a cybersecurity expert to enhance data protection or a startup leveraging the market insights of an established tech giant, complementary expertise often spells the difference between incremental progress and exponential growth.Related Article: innosabi’s Incremental Innovation Guide: Small Changes That Drive Big Success in Business

2. Shared Resources for Faster Scaling

Scaling a solution quickly can make or break a tech innovation’s success. Through partnerships, organizations can share resources like infrastructure, technology, or even market access. This strategic and collaborative pooling not only reduces costs but also accelerates time-to-market, giving both partners a competitive edge.

3. Mitigating Risks Through Collaboration

Innovation is inherently risky—R&D costs, market acceptance, and technological challenges can derail even the best ideas. But when partners share the load, risks become more manageable. For example, two firms might together fund a project, ensuring neither carries the full financial burden. Alas, by joining forces, companies also gain new perspectives and solutions, further reducing the chance of failure.

Real-Life Example

Take the example of innosabi, an innovation platform designed to empower organizations to collaborate seamlessly. Companies using innosabi have transformed how they co-create and manage partnerships. That’s because, by fostering transparency, enabling real-time collaboration, and simplifying complex workflows, innosabi ensures that organizations can fully leverage the benefits of partnerships without being bogged down by logistical hurdles. It’s the kind of platform that exemplifies how technology partnerships can be nurtured for maximum impact.Whether it’s opening the door to new possibilities or creating a foundation for sustained growth, technology partnerships are undeniably at the heart of modern innovation. The question isn’t whether to pursue them—it’s how to do it right. And that’s where the real journey begins.

The 4 Different Types of Technology Partnerships

When it comes to technology partnerships, don’t be fooled, one size doesn’t fit all. In fact, these collaborations come in various shapes and sizes, each tailored to achieve specific goals. Understanding the different types of partnerships not only helps you choose the right approach but also ensures that your efforts align with your organization’s unique objectives. Next, let’s dive into the four key types of technology partnerships and explore how they work in practice.

1) Strategic Partnerships - When You Build a Vision Together

Strategic partnerships are the big-picture collaborations that go beyond a single project. They involve aligning long-term goals, sharing investments, and working together to drive sustainable growth. These partnerships often thrive when both parties are committed to creating mutual value over years, not months.For instance, think of a global software company partnering with a cloud provider to expand its services globally. Together, they create a roadmap for innovation, market entry, and scaling operations—something neither could have achieved alone.

2) Reseller Partnerships - When You Extend Your Reach

Reseller partnerships are all about distribution. One company provides a product or service, while the partner focuses on selling it to a broader audience. It’s a win-win: the reseller benefits from offering cutting-edge technology, while the provider gains market penetration without building its own sales infrastructure.

3) Co-Innovation Partnerships - When You Create the Next Big Thing

In a co-innovation partnership, two (or more) companies come together to develop something entirely new. It’s a dynamic, forward-thinking collaboration that often sparks groundbreaking solutions. These partnerships work best when partners combine complementary expertise to tackle shared challenges.

4) Technology Licensing When You Share Innovation to Drive Growth

Let’s be real, sometimes, it’s more practical to license technology than to build it yourself. Licensing agreements allow companies to leverage third-party intellectual property (IP) to enhance their offerings, saving time and resources.

3 Ways to Select the Right Technology Partners

Finding the perfect technology partner is a lot like dating—you’re looking for trust, compatibility, and shared goals. It’s not really only about what a potential partner brings to the table but whether they align with your vision for the future. And just as such, a successful partnership doesn’t just happen; it’s built on careful selection and a clear understanding of what you need.Here’s a closer look at the key factors that can help you find your ideal tech match:

Alignment of Values and Vision

First things first: do they share your goals? A successful technology partnership thrives when both parties are aligned in their approach to innovation. Whether it’s a commitment to sustainability, a shared interest in AI advancements, or a mutual desire to break into new markets, a partner with a similar vision will naturally complement your efforts.For example, if your company is focused on user-centric product development, teaming up with a partner who prioritizes the same customer-first philosophy can enhance your ability to deliver value.

1. Technical Compatibility

There’s nothing more frustrating than discovering that your systems don’t play nicely with your partner’s tools. Technical compatibility is essential—it ensures that integrating systems, data, and processes is seamless, not stressful.Imagine working with a partner whose software is notoriously difficult to integrate with yours. The result? Delays, inefficiencies, and headaches.

2. Scalability

A good technology partner isn’t just right for where you are now—they’re prepared to grow with you. Scalability is about looking ahead. Can this partner support your needs as you expand? Do they have the resources and infrastructure to evolve alongside your business?For example, a small startup might seem like a great partner initially, but if their capacity is limited, they may struggle to meet your demands as your projects grow in size and complexity. Vetting for scalability ensures your partnership can stand the test of time.

3. Track Record

Past behavior is often the best predictor of future performance. Take the time to evaluate a partner’s history with other collaborations.

  • Have they worked on similar projects?
  • Were those partnerships successful?

A strong track record signals reliability and expertise.This doesn’t mean you should rule out new players with innovative ideas, but if you’re venturing into uncharted territory, having a partner with proven experience can provide extra confidence.

Why Tailoring Your Approach Matters

At the end of the day, choosing the right type of partnership can make or break your strategy. A reseller partnership might be ideal for market expansion, while co-innovation could be the key to staying ahead of the competition. And when you understand the nuances of each type, you can tailor your approach to match your goals and maximize the impact of your efforts.

How to Attract the Right Tech Partners

Again, just like with dating, you can’t expect your ideal partner to fall from the sky by staying at home watching a movie by yourself in your pajamas. You have to get dressed and go out there to meet new dating prospects. Likewise, attracting the right technology partners isn’t about waiting for the perfect collaborator to find you—it’s about proactively showcasing your value and positioning your organization as a desirable partner. Here’s how you can make your company partnership-ready:

Step 1) Demonstrate Your Innovation Capabilities

Partners want to collaborate with companies that stand out for their forward-thinking approaches and proven results. So be sure to highlight your innovation efforts by sharing success stories, publishing case studies, or showcasing your R&D projects – Transparency about your capabilities builds confidence and signals your readiness to collaborate.

Step 2) Build a Strong Network

The best opportunities often arise from the connections you nurture. Attend industry events, participate in forums, and engage on online platforms to increase visibility and build relationships. Consistently positioning your company as a thought leader in innovation can help you attract like-minded partners.

Best Practices for Nurturing Tech Partnerships

Building a successful technology partnership doesn’t stop at choosing the right partner—it requires nurturing the relationship to ensure long-term success. From setting clear expectations to maintaining open communication, here are some key practices that can help your partnerships thrive.

Building Strong Foundations

Establish Clear Objectives Upfront: Every strong partnership begins with clarity. Define the purpose of the collaboration and outline what success looks like for both parties.

  • Are you aiming to co-create a groundbreaking product?
  • Expand into new markets?
  • Solve a specific technical challenge?

Shared objectives provide a north star for the partnership and prevent misaligned priorities down the line.Define KPIs to Track Success Collaboratively: To ensure your objectives translate into measurable results, define key performance indicators (KPIs) together with your partner. Whether it’s project milestones, market growth, or product iterations, KPIs allow both parties to monitor progress, stay accountable, and celebrate wins.

The Importance of Ongoing Communication

Think of communication as the glue that holds a partnership together. Because when communication falters, even the best-laid plans can unravel. Here’s how to keep the lines open:

  • Schedule regular check-ins to discuss progress, address concerns, and recalibrate goals if necessary.
  • Foster transparency by sharing data, insights, and updates in real-time to build trust.
  • Encourage honest feedback from both sides to address small issues before they grow into significant challenges.

Many partnerships stumble because they fail to adapt as circumstances change. Regular, open communication ensures the partnership evolves in response to new opportunities or challenges.

innosabi’s Tools for Partner Evaluation

Innosabi empowers organizations to navigate the often-daunting process of partner selection. Their platform leverages innovative tools to streamline collaboration and decision-making, making it easier to find the perfect partners.Here's how innosabi helps:

  • Comprehensive Partner Evaluation: Innosabi provides advanced tools that enable organizations to thoroughly evaluate potential partners.
  • Streamlined Decision-Making: The platform transforms the often-complex process of partner evaluation into a streamlined, data-driven approach.
  • Finding the Right Partners: Whether you're seeking promising startups, reliable suppliers, or influential industry leaders, innosabi's platform helps you connect with the ideal partners for your specific needs.

Let’s better understand how these work:

Ecosystem Mapping

With innosabi’s ecosystem mapping feature, you can identify key players, rising stars, and opinion leaders in your industry. By analyzing data like patent filings, research publications, and market activities, the platform helps you pinpoint the right partners to drive innovation.

Startup Search and Evaluation

innosabi integrates with databases like Crunchbase, enabling you to search for startups by keywords, industries, or technologies. You can compile all relevant information and manage evaluations in an intuitive pipeline, ensuring no opportunity is missed.

Supplier Innovation Campaigns

Looking to tackle specific challenges? innosabi enables you to run targeted campaigns and invite suppliers with the right expertise and technologies to collaborate. This feature reduces costs and accelerates innovation timelines.

Expert Maps and Collaboration

The platform connects your team to experts and stakeholders based on competencies and locations. This ensures transparent communication and faster problem-solving within your ecosystem.

Project and Partner Management

innosabi centralizes all information about projects, partnerships, and key competencies into a single dashboard. Real-time tracking of KPIs and progress makes managing collaborations simpler and more efficient.Learn more about innosabi’s innovation services here.

Let’s Wrap It Up

Technology partnerships are the backbone of modern innovation, unlocking possibilities that no organization can achieve alone. From strategic alliances to co-innovation ventures, these collaborations can propel your business toward exponential growth.When you carefully take the time to select the right partners (and nurture these relationships) through shared goals and clear communication, you set the foundation for success. And with platforms like innosabi, the process of finding, evaluating, and managing technology partnerships becomes more efficient and impactful.If you’re looking into unlocking the potential of collaboration, explore how innosabi can simplify and elevate your partnership strategy.

Enjoyed this? Read our other popular articles below:

Future Trends in Innovation Management in 2025 for Corporate GrowthHow Employee Driven Innovation Programs Can Transform Your Business in 2025Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

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27 January 2025

Lessons from Innovation Failures: Understanding Failed Inventions

As you may know from reading any of our past blog posts, innovation is the lifeblood of progress, having the seemingly power to push the boundaries of what's possible and transforming mere ideas into reality. Yet… with every groundbreaking success, there lurks the potential for failure—and not just any failure, but monumental missteps that can bring even the mightiest companies to their knees. The thrill of innovation lies in its unpredictability; it's a high-stakes game where the rewards can be immense. Nonetheless, the risks are equally daunting.But why should we focus on these failures? – Great question, dear reader.Because within every flop, big or small, lies a treasure trove of lessons waiting to be uncovered. Alas, understanding why some innovations fall flat can offer invaluable insights for aspiring innovators, entrepreneurs, and businesses. It’s not simply about avoiding mistakes—it’s about learning from them (to fuel future successes).From the dramatic rise and fall of Theranos to the infamous blunder of New Coke (we’ll discuss these examples in this post), the stories of these failed inventions are not merely cautionary tales. They are opportunities to dissect what went wrong and how to do better. So, let’s dive into the world of innovation failures and uncover the lessons that can guide you toward smarter, more resilient innovation.

Why Innovation Failures Matter

Failure, as disheartening as it may seem, is an integral part of the innovation process. It serves as a catalyst for growth and improvement, challenging companies to reassess their strategies and refine their approaches. In fact, some of the most successful innovations in history have emerged from the ashes of failure, proving that setbacks can be powerful learning experiences.Thus, by examining some famous innovation failures, we can glean insights into what drives success (and what pitfalls to avoid). Each failure tells a story—a narrative of ambition, miscalculation, and, ultimately, the strength to rise again.Related: The Ultimate Guide to Understanding the Innovation Process in Business for Growth

Real-Life Examples of Failed Inventions

Missteps in Consumer Electronics

Many companies strive to be pioneers, but sometimes, their eagerness to leap ahead leads to monumental blunders. Take, for example, Nintendo’s Virtual Boy—an ambitious attempt at creating a virtual reality gaming console in the mid-90s (believe it or not, this was already a thing back then). The idea was groundbreaking, to say the least. But the execution was clunky. The device offered a monochrome display and awkward gameplay, leaving users more frustrated than entertained. So instead of revolutionizing gaming as initially expected, it became a cautionary tale of pushing technology before it was ready.Similarly, Microsoft’s Zune, despite being a solid product, was overshadowed by Apple’s iPod.At the time, Microsoft missed the golden window of opportunity. What happened was the Zune arrived late to a market already dominated by the sleek and trendy iPod, proving that timing can be just as crucial as innovation itself.

When Medical Innovations Go Wrong

Of course, the stakes are even higher in the medical field, where innovation can mean the difference between life and death. Remember the Theranos scandal? This is perhaps the most infamous example of medical innovation gone awry. Promising revolutionary blood-testing technology, the company’s CEO, Elizabeth Holmes, captivated Silicon Valley and amassed billions in valuation. The problem is, the technology never delivered on its promise. The resulting scandal not only bankrupted the company but also led to criminal charges, with the former CEO now behind bars. This story underlies the peril of overhyping unproven innovations.Merck’s Vioxx, once hailed as a breakthrough painkiller, faced a similar fate. Its long-term effects were not adequately studied, resulting in severe cardiovascular risks and a $4.85 billion settlement. These two cases reveal the dire consequences of cutting corners in research and validation, emphasizing the need for thorough testing and ethical responsibility in medical innovations.

Automotive Blunders

In the automotive industry, the margin for error is razor-thin… and the cost of failure can be nothing below catastrophic. The Ford Pinto is a classic example of an automotive innovation that went disastrously wrong. Designed to be an affordable and efficient car, the Pinto had a fatal flaw: its fuel tank was prone to rupture during rear-end collisions. And this led to deadly fires. Ford’s infamous decision to prioritize cost-saving over safety resulted in numerous lawsuits and a tarnished reputation. Another memorable misstep is the DeLorean DMC-12. Though it gained cult status thanks to its role in the "Back to the Future" films, the car was a commercial failure. Its futuristic design couldn’t compensate for poor performance, high production costs, and quality control issues. The DeLorean’s downfall was a combination of ambitious design and inadequate execution.

Food and Beverage Faux Pas

In the F&B industry, New Coke is one of the most famous examples of a product flop. In an attempt to compete with Pepsi’s sweeter taste, Coca-Cola reformulated its classic soda. The backlash was swift and severe; loyal customers rejected the new taste, forcing the company to revert to the original formula. Equally baffling was Colgate’s venture into frozen foods with Colgate Lasagne. Known for its dental products, Colgate’s foray into the food market left consumers confused and uninterested. The brand’s strong association with toothpaste made it difficult for people to accept it as a food producer.

Tech Overreaches

The tech industry is known for its rapid pace and groundbreaking advancements, yet it also has had its fair share of overambitious projects. Google Glass, for instance, was introduced with much fanfare as the next big thing in wearable technology. It promised hands-free web navigation, live map imaging, and more. But the high price tag and privacy concerns quickly turned potential customers away. Of course, it didn’t help that the device felt more like a prototype than a consumer-ready product, which led Google to halt its public sales.Another notable example worth mentioning is IBM’s missed opportunity in the personal computing market. Despite having the technology and industry clout, IBM failed to capitalize on the growing demand for personal computers in the 1980s. Companies like Apple and Microsoft seized the moment, leaving IBM to play catch-up. So yes, even giants can falter when they fail to recognize (and act) on emerging trends.

Fashion and Lifestyle Flops

Needless to say, the fashion and lifestyle sectors are no strangers to risky ventures, but some innovations are so outlandish that they’re doomed from the start. Consider the Evian Water Bra, a bizarre attempt to combine hydration with lingerie. Marketed as a way to stay cool and refreshed, the concept was met with confusion, not to mention ridicule, and the product never caught on.Similarly, the Lululemon Astro Pants debacle highlighted the perils of poor product design. Marketed as high-quality yoga wear, these pants were infamously too sheer, leading to a public relations nightmare and a costly recall.

So… What Causes Innovations to Fail?

As noted from the above real-life examples, innovations often fail due to several critical missteps.

  • Poor market research leads companies to develop products without truly understanding the needs and preferences of their target audience.
  • Ignoring customer feedback can result in products that fail to resonate,
  • Overpricing or underestimating competition makes it difficult to capture market share.
  • A lack of thorough testing and feedback loops can cause products to hit the market with unresolved issues, ultimately leading to their downfall.

Together, all these factors highlight the importance of strategic planning, customer engagement, and iterative development in successful innovation.

The Impact of Innovation Failures

It’s no surprise that failed innovations often result in significant financial loss and reputational damage. That’s because companies invest heavily in new products, and when these fail, the financial repercussions can be devastating. Just as well, beyond immediate losses, reputational damage can erode consumer trust and brand equity, making it harder for companies to recover.The good news is that failures also provide invaluable lessons – They force companies to reevaluate their strategies, improve processes, and make necessary adjustments for future success. As a result, these important lessons can lead to stronger, more resilient organizations that are better equipped to handle future challenges. A well-known quote attributed to Henry Ford is, 'The only real mistake is the one from which we learn nothing.'The lesson here is that both perseverance and resilience are critical in the innovation process. Many successful companies have bounced back from initial failures by learning from their mistakes and continuously improving. As you can now see from reading this article, this iterative approach is essential for long-term success in any competitive industry.

Open Innovation Failures

It’s also worth mentioning that open innovation, where companies collaborate with external partners, can drive significant advancements but also presents unique challenges. Collaborative efforts often fail due to misaligned goals, poor communication, or lack of clear leadership (for example, partnerships without a shared vision or mutual trust).Common pitfalls in open innovation include:

  • Underestimating cultural differences
  • Neglecting intellectual property (IP) concerns
  • failing to integrate external insights effectively.

So, to avoid these mistakes (and minimize any risks of failure), companies should establish clear objectives, foster open communication, and create structured processes for collaboration.Related: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

Innovate or Die (The Need to Stay Ahead)

Successful reinventions, like Apple’s transformation from a computer manufacturer to a leader in consumer electronics, showcase the power of continuous innovation. Similarly, companies like Netflix, which evolved from DVD rentals to streaming services, illustrate how adapting to market trends is key to longevity.Continuous innovation requires a commitment to staying agile and responsive to change with strategies such as fostering a culture of experimentation, investing in R&D, and maintaining a customer-centric approach. However, the risk of stagnation looms large. Once beloved companies like Blockbuster serve as cautionary tales of what happens when businesses fail to innovate and adapt to new market realities.Related: Disrupt or Be Disrupted: Disruptive Innovation Explained for the Modern Entrepreneur

Let’s Wrap Things Up

As you can see, the stories of innovation failures offer more than just lessons in what not to do. They highlight the importance of flexibility, versatility, and the willingness to learn from mistakes. And by understanding these failures, innovators canbuild more agile strategies that anticipate challenges and embrace change.Failure is not the end—it’s a stepping stone to greater success.

Enjoyed this article? Read more of our popular posts:

9 Great External Innovation Sources (With Examples)Mastering Innovation Challenges: A Roadmap for Success7 Hidden Internal Innovation Sources (With Examples)

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25 January 2025

Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2025

Staying ahead in the business world requires more than just keeping up—it demands innovation at every turn. That's where Chief Innovation Officers (CINOs) come in. In this article, we'll delve into why having a CINO is essential for businesses to thrive in 2025 and beyond. From navigating change to fostering growth, let's explore how CINOs are the driving force behind a company's success.

What is a Chief Innovation Officer?

Chief Innovation Officers (CINOs) are transformational leaders who are mainly in charge of handling innovation and managing changes within the organization. Their role extends beyond traditional management positions; they are visionaries, strategists, and change agents rolled into one. CINOs are tasked with fostering a culture of creativity and experimentation, driving the development of groundbreaking products and services—and ensuring the organization remains ahead of the curve in a continuously changing market. Their influence impacts every aspect of the business, from product development and marketing to operations and corporate strategy. With a unique blend of skills and attributes, CINOs are adept at identifying emerging trends and technologies, capable of inspiring and motivating teams, and skilled at navigating the complexities of organizational dynamics. In essence, we can consider Chief Innovation Officers as architects of the future, shaping the trajectory of their organizations through innovation and strategic foresight.

Chief Innovation Officer: Mission and Responsibilities

The mission of a Chief Innovation Officer is multifaceted and far-reaching. At its core, it revolves around driving organizational growth and competitive advantage through innovation. This mission translates into a diverse set of responsibilities, each key for achieving long-term business success. One of the primary responsibilities of CINOs is to establish and communicate a clear innovation strategy aligned with the organization's overall objectives. This involves identifying key areas for innovation, setting ambitious goals, and developing a roadmap for its execution. In addition to strategy development, CINOs are responsible for fostering a culture of innovation within the organization. This includes creating an environment where employees are encouraged to think creatively, take risks, and explore new ideas. These CINOs often spearhead initiatives such as hackathons, innovation labs, and cross-functional collaboration sessions to stimulate innovation across the organization. Another critical aspect of the CINO role is driving the execution of innovation initiatives, such as overseeing the development and launch of new products, services, and business models, as well as evaluating the success of these initiatives and iterating based on feedback and market insights. Last, but certainly not least, CINOs play a pivotal role in building and nurturing strategic partnerships with external stakeholders, including startups, academic institutions, and industry partners. These, in turn, can provide access to cutting-edge technologies, talent, and market opportunities. Overall, the responsibilities of CINOs require a combination of strategic thinking and operational expertise to drive meaningful change and create sustainable value for the organization they work for.

How to Become a Chief Innovation Officer?

Becoming a Chief Innovation Officer requires a unique combination of experiences and personal qualities. While there is no one-size-fits-all path, there are several key steps that aspiring innovation leaders can take to position themselves for success.Let’s cover them below:

Gain Experience and Become and Expert

To become an expert in innovation management, product development, strategic planning, or entrepreneurship, aspiring CINOs should pursue roles in these areas. The emphasis should be on driving successful innovation initiatives and delivering tangible results within these positions. For example, leading a team in launching a new product or implementing strategic initiatives to enhance operational efficiency can establish a track record of achievement. This success history will bolster credibility as a potential Chief Innovation Officer candidate.

Academic Background

In addition to practical experience, acquiring a solid educational foundation can also be beneficial. Many CINOs hold advanced degrees in fields such as business administration, engineering, or design, which provide a strong theoretical understanding of innovation principles and practices.

Improve Your Skills

This may include skills such as strategic thinking, problem-solving, creativity, leadership, communication, and collaboration. Developing proficiency in areas such as emerging technologies, or market and data analysis, can also enhance your effectiveness as an innovation leader.

Leverage Your Connection

Building relationships within the innovation ecosystem can be valuable for aspiring CINOs. Engaging in activities such as attending industry events, joining professional associations, participating in innovation communities, and seeking out mentors who can provide guidance and support on your career journey can facilitate networking opportunities.

Cultivate Traits and Mindsets

Finally, demonstrating passion, persistence, and resilience. That’s because the path to becoming an innovation leader is often challenging and requires perseverance in the face of obstacles and setbacks. Maintaining a growth mindset, staying curious and adaptable, while continuously seeking opportunities for learning and development are the best ways for aspiring CINOs to increase their chances of achieving career success.

Do Companies Need a Chief Innovation Officer?

The answer varies depending on your company's context and needs. For some, like longstanding breweries or small regional bakeries, the need for change might be limited. However, larger traditional companies, especially those in industries facing disruption, could benefit from a CINO's leadership in driving a cultural shift towards innovation. A CINO should champion change. In other words, this means attracting the right talent and fostering a mindset that regularly contributes to change. But success depends on more than just the title; they need support and a team to drive real change. While not every company may need a CINO, having someone dedicated to innovation can signal its importance and help navigate the business landscape, which is in constant evolution. Ultimately, the decision hinges on understanding your organization's innovation needs and aligning the role with your strategic objectives.

Chief Innovation Officer Job Description

As already stated, this is a multifaceted role, encompassing a wide range of responsibilities and activities. They’re in charge of creating an innovation strategy that is understood and endorsed by key stakeholders across the organization. For the sake of this article being informative, let's delve into the key functions of the role:

Responsibilities of the CINO

  1. Cultivating a culture that nurtures innovation by encouraging idea generation, collaboration, and learning from setbacks.
  2. Establishing an effective process for uncovering opportunities, encompassing setting innovation priorities and facilitating idea generation and validation.
  3. Fostering a climate of innovation through initiatives that promote a mindset of growth, transparency, and embracing calculated risks.
  4. Introducing appropriate methodologies and tools for innovation, including platforms for managing innovation efforts and enhancing collaboration.
  5. Maintaining a balanced portfolio of innovation opportunities by prioritizing and investing prudently in research and development endeavors.
  6. Implementing a framework to gauge innovation performance, facilitating ongoing improvement efforts and enabling effective communication with senior leadership.
  7. Engaging with external partners and staying abreast of emerging technologies and trends through regular scanning activities.

Chief Innovation Officer vs Chief Strategy Officer

While Chief Innovation Officers (CINOs) and Chief Strategy Officers (CSOs) both play important roles in shaping the future direction of organizations, they operate in distinct spheres of influence and focus on different aspects of organizational strategy and execution. In the next session, we’ll explore the differences and similarities between both roles.

Chief Innovation Officers

Differentiating between the roles of Chief Innovation Officers (CINOs) and Chief Strategy Officers (CSOs) offers valuable insights into their distinct contributions within organizations. While CINOs spearhead innovation initiatives and foster creative environments, CSOs navigate strategic directions and mitigate risks. Here’s a table to better understand these nuances:AspectChief Innovation Officer (CINO)Chief Strategy Officer (CSO)Primary ResponsibilityDrive innovation, identify growth opportunities, foster creativitySet strategic direction, identify long-term goals, mitigate risksFocus AreaInnovation strategy, new product development, emerging technologiesOverall strategic direction, market assessment, competitive analysisKey TasksDevelop and execute innovation strategies, launch new products/servicesDevelop strategic plans, allocate resources, monitor performanceCollaborationWork closely with cross-functional teams, align with organizational goalsCollaborate with senior leadership, communicate strategic prioritiesRelationship with InnovationDirectly responsible for innovation initiatives, foster culture of experimentationEnsure innovation efforts align with strategic objectives, integrate into broader frameworkRelationship with StrategyComplementary role, align innovation efforts with strategic prioritiesDirectly responsible for setting strategic direction, may influence innovation agendaOverlap in ResponsibilitiesSome overlap, especially in setting long-term goals and prioritiesSome overlap, particularly in driving innovation initiativesImportance of CollaborationEssential for driving organizational success, maximize impact of innovation investmentsEssential for driving organizational success, ensure strategic objectives are metThis differentiation facilitates transparent leadership structures and fosters collaborative relationships between innovation and strategy teams, ultimately driving tangible results for sustainable growth and competitiveness.

Innovation Management Platforms to Empower CINOs

Chief Innovation Officers (CINOs) tackle numerous obstacles as they drive innovation within their organizations. From coordinating teams to navigating complex processes, the journey toward innovation can be daunting. To help CINOs overcome these challenges, innovation management platforms offer a solution. These digital tools streamline processes, foster collaboration, and unlock innovation potential. Among them, Innosabi shines as a standout choice. innosabi provides user-friendly tools tailored to the needs of CINOs, facilitating idea generation, project tracking, and goal alignment. Innovation platforms as such serve as enablers, equipping CINOs with the resources they need to overcome challenges and drive meaningful change within their organizations. See innosabi in action. Schedule a demo now and discover how our platform can empower your team’s innovation journey.

Guides
20 January 2025

Learn the Idea to Implementation Process So that You Turn Thoughts into Reality

Every groundbreaking invention, every transformative project, every life-altering decision starts in the same place: an idea. It could hit you at the most unexpected moment—maybe while you’re sipping your morning coffee or during a late-night conversation with a friend. Suddenly, your brain lights up, connecting dots you didn’t even know existed. You feel a rush of excitement because, for a moment, you see the world differently. But what happens next? That’s where the idea of the implementation process takes center stage. But don’t be fooled, dear reader. This isn’t just a step-by-step guide or a technical procedure—it’s a journey, a story, filled with highs, lows, and everything in between. Let’s walk through this narrative together, unpacking each phase of the idea to implementation process with a bit more depth, some storytelling, and insights that can help you navigate your path from the birth of an idea to its successful realization.

Where Ideas Begin

Think back to a moment when you had a brilliant idea. Maybe it was during a quiet walk? A deep conversation with an old friend? Or even while binge-watching your favorite Netflix show? What we want to convey is that ideas often strike when we least expect them, breaking through the noise of daily life like a bolt of lightning.This moment is electric, isn’t it? Your mind races with possibilities, envisioning all the ways this idea could change things for the better. But ideas, as exciting as they are, are inherently fragile. And without nurture and attention, they can fade away just as quickly as they came.Consider Google's 20% Time Policy. This is a prime example of how companies can empower employees to think creatively and drive innovation. This approach encourages Google employees, known as "Googlers," to dedicate 20% of their workweek to pursuing projects that they believe will significantly benefit the company. This dedicated time allows Googlers to explore their passions, experiment with new ideas, and ultimately contribute to groundbreaking innovations.Here’s a relatable scenario: Sarah, a marketing professional, was frustrated with the time-consuming process of gathering client feedback. One evening, while sorting through endless emails, an idea struck her—what if there was an app that streamlined client feedback, making it easier to collect, analyze, and act on? It was just a thought, a simple idea. But it was enough to spark a journey that would eventually lead to a thriving startup.

Nurturing the Idea, From Thought to Concept

Sarah’s initial thought was just the beginning. Now, she faced a critical question: How do you go from idea to concept?This is a common challenge that every innovator must tackle. The transition from a vague notion to a clear, actionable concept is where many ideas either thrive or falter.For Sarah, the next step was to dig deeper. She began by asking herself, “Who else faces this problem? Is there a real need for a solution, or is this just my personal frustration?” With a bit of research, she discovered that countless other professionals shared her pain. This validation was the key—it gave her the confidence to proceed.But turning an idea into a concept isn’t just about research. It’s also about vision. Sarah started sketching out what her solution might look like. She imagined a user-friendly interface, a seamless integration with email systems, and a robust analytics dashboard. Each detail slowly but surely made the concept feel more real, more attainable.Related: 15 Creative Employee Innovation Strategies to Spark Ideas with Your Team

Planning and Strategies for Idea Implementation Success

By now, Sarah had a well-defined concept. But as every seasoned entrepreneur knows, a great concept is only the beginning. The next phase is about planning—developing idea implementation strategies that can turn the concept into reality.Imagine planning as mapping out a journey. You wouldn’t set off on a cross-country road trip without a map, some snacks, and a solid playlist, right?Similarly, implementing an idea requires preparation. Sarah knew she needed a clear strategy, so she started by setting goals. She asked herself, “What do I want to achieve in the next six months? Next year?”She also identified resources she’d need—developers to build the app, marketers to promote it, and, of course, funding to bring it all together.This stage required a lot of nitty-gritty work, from writing business plans to creating timelines. It wasn’t glamorous, but it was necessary.

From Planning to Action

Of course, planning can only take you so far. At some point, you have to jump in and start doing. This is where Sarah’s journey really started to gain momentum. So, how do you move from idea to implementation? That’s the question that often separates dreamers from doers.For this, Sarah decided to start small. Instead of trying to launch a fully-featured app, she focused on creating a minimum viable product (MVP)—a simple version of her idea that could be tested with a small group of users. And this allowed her to gather feedback, make improvements, and iterate quickly.Think of this phase as planting seeds. Each small action—whether it’s coding the first lines of the app or signing on the first beta tester—sets the foundation for growth. Sarah’s initial version wasn’t perfect, but it didn’t need to be. Her goal was progress, not perfection.

Real-Life Implementation

Sarah’s journey from idea to implementation wasn’t a straight line. It was filled with twists and turns, moments of doubt, and flashes of triumph. So after launching her MVP, Sarah received invaluable feedback. Some users loved the app’s simplicity, while others wanted more features. It was a delicate balance—adding enough to satisfy users without overcomplicating the product.Sarah’s ability to listen, adapt, and stay focused on her core mission was decisive. Thus, over time, her app evolved from a simple feedback tool into a comprehensive client management system. Each step, each decision, was part of the larger idea to implementation process example that highlighted the power of perseverance and adaptability.

The Challenges (and Rewards) of Implementation

Of course, the road from idea to implementation isn’t always as smooth as we’d hope. It’s worth asking, what is the difference between idea and implementation?While an idea is a seed of potential, implementation is the act of bringing that potential to life. And with that act comes challenges.Sarah faced her fair share of obstacles—technical glitches, funding shortfalls, and moments of self-doubt. But she learned that every challenge was an opportunity in disguise. Each setback taught her something new, whether it was a better way to manage her team or a more effective strategy for marketing her app.The rewards? Oh, they were immense. Seeing her idea come to life, receiving positive feedback from users, and knowing she had created something that made a difference—these were the moments that made all the hard work worthwhile.

Embracing Innovation

Innovation is the heart of the idea to implementation process. It’s about pushing boundaries, taking risks, and continuously striving for improvement. But… How do you implement innovative ideas? The key lies in fostering a culture of creativity and experimentation.Sarah embraced innovation by staying open to new ideas and never settling for the status quo. She encouraged her team to think outside the box, to experiment with new features, and to constantly seek feedback from users. This approach kept her app fresh, relevant, and always evolving.Learn More: 9 Great Tips for a Successful Innovation Culture

9 Concrete Steps from Idea to Implementation

Now that we’ve woven the narrative of Sarah's journey, let’s wrap it up by taking a moment to break down the concrete steps you can follow to move from an idea to full implementation.

Step 1: Ideation (i.e. Brainstorming)

When an idea strikes, the first step is to document it. So write down everything—what the idea is, how it could solve a problem, and who it could benefit. Brainstorm multiple angles and variations, leaving no stone unturned.

Step 2: Research and Validation

Next, validate the idea by researching its potential market. Here, you should identify who your target audience is and determine whether there’s a genuine demand for your solution. This could involve surveys, interviews, or analyzing existing competitors.

Step 3: Conceptualization

Turn your validated idea into a clear concept by detailing its key features, functionality, and benefits. You can create sketches, wireframes, or even prototypes that visualize the idea in a tangible form. This step helps in communicating the concept effectively to everyone involved.

Step 4: Planning

Develop a comprehensive plan that outlines the steps to implement your concept. Define your goals, resources, and timelines. Break the implementation down into smaller tasks to make the process more manageable.

Step 5: Minimum Viable Product (MVP)

Rather than aiming for a fully-fledged product from the start, focus on building a minimum viable product. This version should have just enough features to solve the core problem and can be tested with real users for feedback.

Step 6: Feedback and Iteration

Gather feedback from your initial users and use it to refine the product. Iterate quickly, improving the MVP based on what works and what doesn’t. This helps in aligning the product closer to the users' needs.

Step 7: Full-Scale Development and Launch

Once the MVP has been validated and refined, move towards developing the full product. Ensure all necessary features are built, and prepare for a larger-scale launch. Plan marketing and promotional strategies to attract users.

Step 8: Monitoring and Scaling

After launch, continue to monitor the product’s performance. Track key metrics, user satisfaction, and areas for improvement. Use this data to scale the product, adding new features, entering new markets, or optimizing existing functionalities.

Final Thoughts

The journey from idea to implementation is one of the most rewarding adventures you can embark on. It’s a path filled with creativity, challenge, and growth. Like Sarah, you’ll encounter obstacles, but each one will shape you, teach you, and prepare you for the next step. So don't be scared to fail a few times along the way. It’s all a natural part of the process of creating something truly extraordinary.And next time you’re struck by a brilliant idea, please don’t let it fade. Rather, embrace the journey, from spark to success. Your idea has the potential to change the world—or at least your corner of it. And with the right mindset, strategy, tools, and perseverance, there’s really no limit to what you can achieve.

FAQs

How do you turn an idea into a project?

Start by defining your idea clearly, conducting research to validate it, and outlining a project plan. Break the project into manageable tasks, set clear goals, and establish a timeline to guide your journey from concept to completion.

What is the idea development process?

The idea development process involves refining a raw idea through research, brainstorming, and validation, transforming it into a clear, actionable concept that can be implemented effectively.

How do you implement innovative ideas?

To implement innovative ideas, foster a culture that encourages creativity, experimentation, and continuous learning. Stay open to feedback, be willing to iterate, and focus on delivering value at every stage.

What challenges arise during the idea to implementation process?

Challenges include limited resources, technical difficulties, and unforeseen obstacles. Overcoming these challenges requires resilience, adaptability, and a commitment to problem-solving.

How do you move from idea to concept?

Moving from idea to concept involves deep exploration, asking critical questions, conducting research, and validating the idea’s feasibility and market potential.

What’s the difference between idea and implementation?

An idea is a spark of potential, while implementation is the process of turning that potential into reality through actionable steps, resource management, and strategic execution.

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Future Trends in Innovation Management in 2025 for Corporate GrowthHow Employee Driven Innovation Programs Can Transform Your Business in 2025An Easy Guide For Businesses to Master Innovation Portfolio Management

Guides
10 January 2025

What is innovation in business - and why is it so important in 2025!

The main problem for a company, no matter the market, is to be more competitive. ROI can be related to efficiency and new product innovation. In the end, the more competitive a company can be, the better, and innovation is used for that purpose. But innovation isn't black and white; when making innovation, you're in a project led by internal and external contributors. In the end, you’ll be building the company to be more competitive. So understanding business innovation is no longer just an option – it's a survival need. As we journey into 2025 and beyond, the significance of innovation in driving growth for businesses and staying competitive has never been more evident.But what is innovation in business, and why does it matter?We'll delve into the core concepts of understanding business innovation, explore its pivotal role in modern business landscapes–and uncover the diverse approaches and strategies essential for fostering innovation within organizations.

What is Business Innovation?

Business innovation refers to the process of introducing new ideas, methods, products, or services that create value for the company and its customers. It involves thinking creatively to solve problems, improve processes, and stay ahead of the competition – or risk being left behind. So whether it's a groundbreaking product, a fresh approach to marketing, or a streamlined process, innovation is what will keep your company relevant and thriving. But you have to do it right!

Different Fields and Methods of Business Innovation

There’s a diverse range of fields and methods of innovation that will allow you to explore numerous opportunities. | Technological Innovation: Leveraging advancements in technology to develop new products, services, or processes that enhance efficiency, productivity, and customer experience.| Process Innovation: Streamlining internal processes, workflows, and operations to improve efficiency, reduce costs, and enhance overall performance.| Product Innovation: Developing innovative products or services that meet evolving customer needs, preferences, and market trends.| Service Innovation: Innovating in service delivery, customer engagement, and value proposition to differentiate from competitors and enhance customer satisfaction.

Innovation in Business

Let's dive deeper into why innovation isn't just important – it's the soul that keeps companies thriving.

Why Innovation is the Key to Successful Business in 2025

Why is innovation important in business, you might be wondering? Great question!Innovation enables companies to understand and meet the evolving needs and preferences of their customers. When you continuously innovate, you’ll stay relevant and ensure you always maintain customer satisfaction. Companies that innovate are often the ones that set the trends and win the hearts of customers forever. On top of that, companies that innovate are more likely to experience sustainable growth and long-term success. Why? Because innovation fuels expansion into new markets, drives product improvements, and attracts a stream of new customers. Likewise, failing to innovate can leave companies vulnerable to disruption. So that’s why embracing innovation allows businesses to stay ahead of the curve and mitigate the risks associated with market changes and technological advancements.

5 main reasons why innovation in business is important

| Competitive Advantage: Innovation allows companies to differentiate themselves from competitors by offering unique products or services. This uniqueness can attract more customers and build brand loyalty.| Adaptation to Change: Companies must adapt to changes in technology, market trends, and consumer preferences, fast, and innovation lets businesses stay agile.| Revenue Growth: Introducing innovative products or services can open up new revenue streams and expand market opportunities. It allows companies to tap into unexplored markets and capture new market share.| Cost Efficiency: Innovation also involves finding more efficient ways to operate a better way of doing things. | Employee Happiness: Encouraging innovation fosters a culture of creativity and continuous improvement, something all companies strive for. Employees who contribute their ideas feel empowered, leading to higher levels of job satisfaction.

What Influences Successful Business Innovation Projects

Business innovation isn’t a completely black-and-white phenomenon. Three main things can influence how successful you’ll be. | Maturity: The level of maturity within an organization impacts its approach to innovation. This means that established companies may have different innovation processes compared to startups.| Market: The competitive landscape, market trends, and customer demands play a big role in shaping innovation strategies and project outcomes.| Company: The organizational structure, culture, and leadership style influence how innovation is fostered and implemented.

Approaches to Innovation in Business

Innovation processes vary widely and can manifest in diverse forms. Let's explore some of the most prevalent examples.

Bottom-up Approach

The bottom-up approach to innovation in business involves soliciting input and ideas from employees at all levels of the organization. Rather than relying solely on top-level directives, this approach encourages grassroots innovation and empowers employees to identify and address internal needs and challenges. When you leverage the collective wisdom of your workforce, you can gain valuable insights into areas for improvement and drive innovation directly from the source, from the ground up.

Top-down Approach

In contrast, the top-down approach to innovation is driven by senior management or top-level executives. Here, leadership sets the direction and priorities for innovation initiatives based on strategic objectives and market trends. Solutions are then developed and implemented in alignment with these overarching goals. While this approach provides clarity and direction, it may risk overlooking valuable insights and perspectives from frontline employees.

Decentralized Approach

The decentralized approach to innovation emphasizes collaboration and autonomy across various levels and departments within the organization. Rather than relying on a centralized innovation team, this approach distributes decision-making power and encourages cross-functional collaboration. If you tap into the diverse expertise and perspectives of different stakeholders, you can foster creativity and adapt more effectively to changing market conditions.

Which is best?

The key to innovation is decentralization, allowing diverse inputs to find optimal solutions. Outside experts aid in decision-making, helping assess partnerships, start projects, or identify needed expertise. This broad network facilitates problem-solving, although building it poses a challenge for many companies. At the end of the day, innovation thrives by integrating insights from top management, employees, and internal experts, a healthy mix of all three approaches.

Overcoming Challenges to Innovation

Innovation is not without its challenges. Overcoming these obstacles is crucial to fostering a culture of innovation within an organization. Here's how businesses can tackle some common challenges:| Challenge: Limited stakeholder engagement| Solution: Foster inclusivity through clear communication and active involvement, leveraging stakeholders' expertise and insights to drive innovation.| Challenge: Resistance to change and risk aversion due to fear of failure or discomfort with new approaches.| Solution: Encourage a culture of adaptability and risk-taking, led by supportive leadership and supported by training and celebration of both successes and failures.| Challenge: Siloed innovation efforts result in inefficiencies and missed opportunities.| Solution: Break down silos by promoting cross-functional collaboration, implementing tools for idea sharing, and incentivizing teamwork.

How to Get Stakeholders Involved in Business Innovation

Adding on to the above, and as you’ve already seen, creating a culture that encourages and rewards innovation is critical to long-term business success. This involves fostering an environment where employees feel empowered to think creatively, take risks, and challenge the status quo.Let’s better understand the best ways organizations can motivate employees to actively contribute their ideas, skills, and efforts toward driving innovation: | Recognition: This could involve regular brainstorming sessions where employees can pitch their ideas, with those selected for implementation receiving public recognition and rewards.| Rewards: This could be bonuses, additional vacation days, or other tangible rewards for achieving key milestones or delivering innovative solutions.| Acknowledgment: People love being praised, so celebrate the contributions of individual employees or teams to the innovation process–featuring their achievements in company newsletters, social media posts, or internal communications.| Opportunities: Employees who demonstrate a commitment to innovation could be considered for promotions, leadership roles, or special projects that align with their innovative capabilities.| Programs: Implement peer recognition programs where employees can nominate their colleagues for their contributions to innovation. This fosters a culture of appreciation and collaboration, as employees feel valued for their efforts.| Flexibility: Keep in mind that some people may be motivated by monetary rewards, while others may value non-monetary, such as professional development opportunities, recognition, or increased autonomy in their work.What’s important is to always be transparent and fair. This means ensuring that incentive programs are transparent, fair, and accessible to all employees. For this, communicate the criteria for earning rewards or recognition, and ensure that the selection process is unbiased and based on merit.

Communicating Internally and Externally

Communication plays a critical role in the innovation process, particularly in sharing success stories both internally and externally. | Internally, aim to communicate the outcomes of innovation projects to employees, stakeholders, and leadership teams to celebrate achievements, recognize contributions, and inspire continued innovation efforts. | Externally, you can communicate success stories to clients, partners, and the broader industry to showcase its capabilities, build credibility, and attract new opportunities.

Facilitating Innovation in Business with innosabi

innosabi offers a comprehensive suite of tools and products designed to facilitate innovation at every stage of the process. These include:Lead Collection and Tracking: innosabi provides tools to help managers collect leads and track progress efficiently, streamlining the innovation pipeline and ensuring that promising opportunities are effectively managed and pursued.Startup Collaboration: innosabi helps Corporate Startup programs to innovate with startups and address specific challenges. Integration with External Databases: innosabi's tools are integrated with external databases, such as Crunchbase, to extend clients' capabilities and facilitate solution scouting. Tapping into external resources and market intelligence enables clients to identify emerging trends and opportunities before their competitors ever have a chance.Insights Database: innosabi's Insights database provides access to patents, technologies, startups, and other valuable information to inform innovation strategies and decision-making. This helps innosabi clients to identify opportunities, manage projects, and build strong relationships with startups and other partners.

Tracking KPIs during Project Timelines

What’s more, throughout the innovation process, innosabi tracks KPIs to monitor progress, and measure performance. They do so to ensure alignment with strategic objectives. These KPIs may include metrics such as:| Time to market| Cost savings or efficiency gains| Customer satisfaction ratings| Revenue generated from new products or services| Adoption rates of innovative solutionsTracking KPIs allows innosabi to gain valuable insights into the effectiveness of its innovation initiatives, identify areas for improvement, and make data-driven decisions to optimize outcomes.

Looking Ahead

In wrapping up, it's evident that business innovation is the heartbeat of successful companies in 2025 and beyond. Innovation is about staying sharp, staying ahead of trends, adapting to change, and delighting customers with fresh ideas and products. Likewise, neglecting innovation is a surefire way to get left behind. The key to success lies in nurturing a culture of creativity, collaboration, and forward-thinking. By embracing innovation, companies can not only survive but thrive, leading the charge in their industries and leaving their competitors eating dust.

Guides
23 December 2024

15 Creative Employee Innovation Strategies to Spark Ideas with Your Team

Imagine a small team in a bustling call center notices that handling customer complaints about refunds eats up hours every week. It's a tedious back-and-forth process involving multiple teams. Frustrated yet inspired, a customer service rep suggests a tool to automate refund approvals under specific conditions. The idea is simple, but the impact is profound. Alas, within months, efficiency skyrockets, saving thousands of hours annually.Stories like this aren’t just anecdotes; they’re examples of what employee-driven innovation programs can achieve when organizations empower their people to think creatively and act boldly.

The Quiet Revolution of Employee-Driven Innovation

Innovation often conjures images of dramatic breakthroughs—think self-driving cars or life-changing vaccines. But the most meaningful innovation for many companies begins within their walls. It’s found in small tweaks to workflows, creative solutions to customer pain points, or fresh approaches to team collaboration.These subtle, everyday transformations are driven by employees who notice inefficiencies, envision improvements, and—when given the chance—step up with solutions.

Why Employee Ideas Matter

Employees are the eyes and ears of your organization. They interact directly with your systems, customers, and processes on a regular basis. They live the bottlenecks, see the friction points, and experience the small failures that never reach a boardroom PowerPoint presentation. This proximity gives them an unparalleled vantage point to innovate.When employees were given the tools to pitch and develop their ideas independently in Adobe’s Kickbox initiative, unexpected solutions emerged—solutions that traditional top-down innovation structures might have overlooked.

What Makes Employee Innovation Tick?

So perhaps you’re wondering: what transforms a great workplace into one where innovation flourishes? The answer is not perks like foosball tables or free snacks (though no one’s complaining about those). It’s about culture—a culture that celebrates curiosity and empowers people to act on their ideas.Think about this analogy: a company without employee-driven innovation programs is like a garden where only the tallest trees get sunlight. The smaller plants—equally full of potential—remain overshadowed. Programs that embrace employee innovation level the playing field, letting every idea grow (and flourish).Related: What Is Idea Management (And How to Do It Effectively)

Characteristics of a Thriving Employee Innovation Program

A successful employee innovation program requires a combination of strategic planning, effective leadership, and a commitment to employee engagement and development.Here’s what defines the best programs:

  • Inclusivity Across All LevelsInnovation isn’t confined to specific roles or departments. Often, the most ingenious ideas come from unexpected places—like a delivery driver suggesting a route optimization app that saves fuel costs.
  • TransparencyOf course, employees need to know how their ideas are evaluated and acted upon. And a lack of clarity can quickly sap enthusiasm. Innovative companies like Google, for instance, ensure open channels for feedback and updates on project progress.
  • Leadership Buy-InWhen leaders champion innovation programs, it sends a powerful message because employees feel emboldened to participate when they know leadership genuinely values their input.
  • Recognition and RewardsAnd don’t be fooled, this isn’t just about financial incentives (though they help). Recognition—public shoutouts, feature stories, or special privileges—goes a long way in sustaining enthusiasm.

Let’s Talk Examples

You’ve probably heard of industry giants reaping the rewards of employee-driven innovation, but what about smaller businesses? Here’s where the real magic lies.These lesser-known examples reveal the diverse approaches companies can take to foster innovation. Whether by flattening hierarchies, leveraging customer insights, or nurturing a culture of experimentation, the key is to create an environment where ideas flow freely and employees feel empowered to contribute.Related: 11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

Pixar’s Braintrust Meetings

Pixar’s Braintrust is a dynamic approach to refining ideas. During the development of films, employees from all levels participate in honest, constructive feedback sessions. These meetings aren't limited to a single department—animators, writers, directors, and even marketing professionals can offer input. This open collaboration nurtured groundbreaking movies like Inside Out and ensures no idea is lost to hierarchy.Takeaway: Encourage open, honest critique without fear of reprisal to bring out the best in creative projects.

Intuit’s “Design for Delight” (D4D)

Rather than a rigid hierarchy, Intuit empowers employees to innovate through their Design for Delight methodology. Teams are trained to deeply empathize with users, brainstorm radically, and experiment through rapid prototyping. This methodology has led to transformative products like QuickBooks Self-Employed, tailored to gig economy workers.Takeaway: A structured, user-focused innovation process empowers employees to uncover and solve real-world problems.

Muji’s “Open MUJI”

Muji, the Japanese retail company, engages employees and customers alike in its Open MUJI initiative. Here, employees are encouraged to share insights from customer interactions, while pop-up workshops allow customers to directly contribute to the design process. One notable result is their minimalist, stackable furniture line, driven by ideas from store associates and user feedback.Takeaway: Combining employee insights with customer participation fosters truly user-centered innovation.

15 Creative Ways to Build an Employee-Driven Innovation Program

Designing such a program is less about creating complex frameworks and more about setting the right tone. Imagine walking into an office where every employee has their own whiteboard filled with notes, sketches, and “what if” ideas. This doesn’t happen by accident—it’s nurtured through leadership that openly values experimentation.Here are unique and less conventional ideas to create environments where ideas thrive, going beyond the standard examples often cited. These focus on cultivating creativity, fostering collaboration, and celebrating the unconventional:

  • Collaborative Wallscapes

Instead of individual whiteboards, design entire office walls as writable surfaces. From meeting rooms to hallways, employees can jot down ideas, respond to colleagues' thoughts, or sketch concepts during spontaneous moments. This setup fosters constant collaboration and creativity.

  • Micro-Adventure Days

Offer employees paid “micro-adventure” days where they explore something completely outside their routine—be it learning blacksmithing, visiting an urban farm, or attending a street art workshop. These novel experiences stimulate creative thinking by exposing employees to fresh perspectives.

  • Reverse Brainstorming Sessions

Host brainstorming sessions focused on the opposite goal: How do we make our product/service fail completely? This playful exercise helps identify weak points while inspiring creative solutions through reverse thinking.

  • Innovation Show-and-Tell

You can also host weekly “Innovation Hour” meetings where employees showcase something fascinating they’ve discovered—an unusual app, a compelling news story, or even a peculiar gadget. These sessions fuel cross-pollination of ideas across departments.

  • Dream Challenge Pitches

Allow employees to pitch solutions to problems that have nothing to do with your business. Solving global issues like urban pollution or food waste can often yield transferable innovations that spark internal breakthroughs

  • Office Time Capsule

Create an innovation time capsule: employees write down bold predictions or ideas for the company, seal them in a capsule, and revisit them annually. This tradition keeps employees thinking about the future and celebrates long-term vision.

  • Creative “Hot Desking” Zones

The idea here is to designate certain areas of the office as creativity hubs, complete with quirky furniture, artsy supplies, and inspiring media. Employees rotate through these zones regularly to shake up their environment and mindset.

  • Idea Amnesty Day

Set aside a day where employees anonymously submit their “wildest” ideas, no matter how impractical. This eliminates fear of judgment and often surfaces hidden gems.

  • Micro-Innovation Budgets

Instead of large-scale funding for innovation projects, offer small innovation grants employees can apply for to test their ideas. These “bite-sized” budgets lower risk and encourage experimentation across all levels.

  • “Why Not?” Days

Dedicate a day each quarter where employees experiment with their boldest “why not” questions. Whether it’s testing a new workflow or building a wild prototype, the emphasis is on action over results.

  • Mystery Innovation Teams

Randomly pair employees from different departments to work on mini-challenges unrelated to their roles. When you combine unfamiliar skill sets, teams often generate creative and unexpected solutions.

  • Gamified Idea Jams

Turn brainstorming into a friendly competition. Teams or individuals earn points for submitting ideas, refining others’ concepts, or contributing unique perspectives. Leaderboards and rewards add an element of excitement.

  • Surprise Stimulus Meetings

Start team meetings with surprising stimuli—unusual artifacts, philosophical questions, or outlandish hypothetical scenarios. This primes employees for lateral thinking before diving into business discussions.

  • Internal “Shark Tank” Competitions

Host an annual event where employees pitch innovative ideas to leadership, modeled after the TV show Shark Tank. Winning pitches receive funding and resources for development.

  • Cultural Mashups

Expose employees to cultural traditions, practices, and solutions from around the world. Hosting talks, tastings, or demos broadens their mental horizons and inspires fresh ideas.

Establish Processes Without Bureaucracy

While it’s important to have a system for submitting and evaluating ideas, don’t let red tape stifle creativity.

  • Keep It Simple: Digital platforms like innosabi can streamline idea-sharing.
  • Set Clear Criteria: Outline what constitutes an innovative idea—cost efficiency, customer satisfaction, or process improvement—and communicate this clearly.

Overcoming Barriers to Employee Innovation

Let’s now address the elephant in the room: not every organization nails innovation on the first try (and that’s okay!).Factors like resistance to change, lack of time, and fear of failure are all obstacles to building a thriving innovation culture.But there’s hope. Start small. One of the biggest misconceptions about employee-driven innovation programs is that they require sweeping changes. In reality, even minor shifts—like creating monthly “idea lunches” where employees pitch suggestions—can yield surprising results.

Why Employee Innovation Is the Future

Think about the companies leading today’s market. What sets them apart? It’s their ability to adapt, stay ahead of trends, and leverage internal talent in ways competitors don’t.Innovation is about staying relevant and thriving. And as the world shifts, employee-driven innovation programs will be the backbone of forward-thinking enterprises.In short, the future of business lies not in the hands of consultants or CEOs, but in the collective minds of employees working together, sharing ideas... and solving problems in real time.

Final Thoughts

The beauty of employee-driven innovation programs is their universality. From startups to multinationals, the principles remain the same: listen, empower, and act. These programs are not just tools or resources for better business—they’re a testament to the incredible potential of people when given the chance to shine.The next breakthrough for your business might already be sitting in a draft email, scribbled in a notebook, or shared over coffee between coworkers. What are you waiting for? It’s time to unlock it.

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What is innovation in business – and why is it so important in 2024!How Employee Driven Innovation Programs Can Transform Your Business in 2025The Real Difference Between Innovation and Creativity in The Business World

Guides
16 December 2024

Future Trends in Innovation Management in 2025 for Corporate Growth

The Future of Innovation Management: Key InsightsAs 2025 approaches, the question "What is the future of innovation management?" resonates across industries. Businesses are moving beyond reactive responses to disruption, shifting towards proactive strategies that incorporate foresight and agility. The goal? Sustainable growth and meaningful societal impact.Innovation has never been a luxury. In fact, it’s more of a necessity. As businesses navigate the chaotic seas of disruption, their ability to innovate can mean the difference between thriving and becoming a cautionary tale. But innovation doesn’t just happen. It requires strategy, culture, and leadership. Also, it demands the ability to read the tides of change and the courage to act decisively.Now, as we edge closer to 2025, it’s clear that innovation management is evolving. Companies aren’t just building the next best thing; they’re designing systems that make continuous improvement possible. What does this look like in practice? Buckle up. We’re about to embark on a journey into the future trends in innovation management 2025, uncovering how corporations will reimagine what it means to create, collaborate, and compete.

The Evolution of Innovation

In the past, the myth of the lone genius reigned supreme. Stories of Thomas Edison and Steve Jobs painted innovation as the product of individual brilliance. But if the last decade has taught us anything, it’s that collaboration beats isolation.In 2025, innovation management will rely more on harnessing collective genius. In other words, businesses will understand that their best ideas often come from unexpected corners—not just from seasoned experts but also from fresh-faced employees, external partners, and even customers.Consider LEGO. When the Danish company faced near bankruptcy two decades ago, it turned to its fans for help. The result? LEGO Ideas, a platform that allows enthusiasts to propose new sets, many of which have become bestsellers. This shift from top-down decision-making to co-creation saved the company and serves as a blueprint for the collaborative future of innovation.

The Rise of Agile Innovation Systems

Here’s the thing about innovation in the current days: it won’t wait. Markets are shifting at breakneck speed, and companies that cling to rigid structures will find themselves outpaced. Agile innovation systems will become the norm, enabling organizations to pivot quickly in response to emerging opportunities or threats.Imagine a global consumer brand spotting a sudden trend on TikTok. In a traditional setup, capitalizing on this trend might take months, bogged down by approvals and bureaucratic red tape. But with an agile approach, cross-functional teams could ideate, prototype, and launch a product in weeks—sometimes days.Spotify exemplifies this agility. Its squad-based structure empowers small, autonomous teams to work on specific features. These squads operate like startups, free to experiment and iterate without waiting for top-down approval. And as the years go by, you can expect more corporations to adopt similar models, breaking free from outdated hierarchies in favor of speed and adaptability.

AI as the Innovation Catalyst

Artificial Intelligence has already proven its worth as ana ace in the hole in industries ranging from healthcare to retail. But from 2025 and beyond, AI will fully embed itself into the innovation process, acting not just as a tool but as a collaborator.Think about this: AI-powered platforms will analyze market data, customer feedback, and competitor strategies to suggest new opportunities. Imagine pitching an idea to a virtual assistant trained in your company’s goals, which then refines your concept and runs simulations to predict its success.This isn’t speculative fiction from a 90s movie—it’s happening now. Adobe, for instance, uses AI to help designers create with tools that suggest design elements based on user behavior. And not in a distant future, AI will be integral to every stage of the innovation pipeline, from idea generation to its execution.But the real magic lies in how AI democratizes access to innovation. Small businesses that previously couldn’t afford extensive R&D will use AI to compete on a level playing field, making innovation more inclusive than ever before.

Open Innovation Ecosystems

The term “open innovation” might often sound like a buzzword, but it represents a seismic shift in how companies approach creativity. Instead of keeping ideas locked behind corporate walls, businesses are increasingly sharing challenges and solutions with external collaborators.Why, you may be asking? – Great question!That’s because no single company has all the answers anymore. The challenges of our time—climate change, resource scarcity, global health crises—demand solutions that transcend industries and borders.Take GE’s Ecomagination Challenge as an example. The multinational asked startups, researchers, and everyday people for ideas to improve energy efficiency. The initiative not only generated groundbreaking solutions but further strengthened GE’s reputation as a forward-thinking company.And you guessed it! – In 2025, open innovation ecosystems will become the standard. This means that companies will routinely collaborate with universities, NGOs, and even competitors to pool resources and expertise. And while it may feel counterintuitive, sharing ideas will often prove more valuable than hoarding them.Related: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

Sustainability

If there’s one trend that’s impossible to ignore, it’s sustainability. Yep, gone are the days when environmental responsibility was a PR exercise. By 2025, sustainability will be woven into the fabric of innovation management, driving decisions at every level.Corporations will no longer innovate for profit alone; they’ll innovate for purpose. This means designing products with circular lifecycles, investing in renewable energy solutions, and adopting business models that prioritize long-term environmental health over short-term gains.One standout example in this case is Unilever’s Sustainable Living Plan. When they embedded sustainability into their innovation strategy, Unilever has reduced costs, boosted customer loyalty, and positioned itself as a leader in responsible business. You can expect this approach to become the rule, not the exception.

Empowering Employees as Innovators

The traditional view of innovation management places power in the hands of a select few: executives, managers, or specialized teams. But the future flips this dynamic, empowering employees at every level to contribute.As another trend in innovation to expect in the future is that companies will create cultures where innovation isn’t a job title—it’s everyone’s job. Employee-driven programs like Google’s “20% time” or Atlassian’s ShipIt days (where employees dedicate time to passion projects) will become more widespread.The logic is simple: people closest to the problems often have the best insights. And alas, by giving employees the tools, time, and trust to innovate, businesses unlock a treasure trove of creativity that traditional models often overlook.Related: Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2024

The Role of Storytelling in Corporate Innovation

Innovation without storytelling is the same as having a product without a purpose. It might exist, but it won’t resonate. And storytelling will be central to corporate innovation strategies.That’s because stories humanize innovation at its core. They make abstract ideas tangible and inspire people to care. A powerful narrative can galvanize employees, attract investors, and win over customers.Consider Patagonia. The company doesn’t just sell jackets; it tells stories of environmental activism and responsible consumption. This narrative not only differentiates Patagonia but also fosters loyalty among like-minded consumers.As such, businesses will increasingly use storytelling to frame their innovations in the context of societal good. The result? Stronger emotional connections and deeper sense of trust (win-win).

The Risks of Standing Still

While the future of innovation management is bright, the risks of failing to adapt are just as clear. History is littered with companies that clung to outdated models until it was too late—Blockbuster, Kodak, and Blackberry… just to name a few.From now on, the pace of change will be even faster. Businesses that refuse to embrace trends like AI, sustainability, and open innovation will find themselves left behind by nimbler competitors.The good news, though? The tools and frameworks for staying ahead are more accessible than ever. The challenge lies in the willingness to act boldly and think differently.

Let’s Wrap It Up

As we prepare for 2025, the question isn’t whether innovation will change—it’s how your business will keep up. The trends shaping the future of innovation management are clear: agility, sustainability, collaboration, and empowerment.But don’t think of these as just trends; see them as real opportunities. Businesses that embrace them will lead the next wave of progress, driving growth while solving some of humanity’s biggest challenges.The time to act is now. The future of innovation isn’t just coming—it’s already here. Are you ready to create it… or will you stay behind?

FAQs

What is the future of innovation management?

The future focuses on collaboration, agility, sustainability, and integrating technologies like AI to drive continuous improvement and corporate growth.

What are the top innovation management trends for 2025?

Key trends include agile systems, open innovation ecosystems, AI-driven processes, sustainability-focused strategies, and empowering employees to innovate.

How will AI shape the future of innovation?

AI will act as a collaborator, offering insights, automating processes, and enabling smaller companies to compete effectively in innovation.

What is the role of sustainability in innovation management?

Sustainability drives eco-friendly product design, renewable energy solutions, and long-term business strategies, making it central to innovation.

What does open innovation mean for businesses?

Open innovation encourages collaboration beyond corporate boundaries, allowing companies to co-create solutions with external partners.

How can businesses prepare for the future of innovation?

Adopting agile systems, leveraging AI, fostering collaboration, and prioritizing sustainability allows businesses to stay ahead of evolving market demands.

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A Complete Guide to Innovation Management: Strategies, Techniques, and Systemsinnosabi’s Incremental Innovation Guide: Small Changes That Drive Big Success in BusinessHow Employee Driven Innovation Programs Can Transform Your Business in 2025

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10 December 2024

innosabi's Incremental Innovation Guide: Small Changes That Drive Big Success in Business

You’ve likely heard the phrase, “Rome wasn’t built in a day.”This timeless saying underscores a truth we often forget in the rush for innovation: progress doesn’t have to be revolutionary. In fact, most great achievements aren’t. They’re the result of persistent, incremental improvements (just like the Roman empire).Incremental innovation is the secret behind some incredible innovation strategies. It might not be glamorous or newspaper-worthy, but its impact is truly undeniable. And companies that embrace incremental innovation quietly build empires by consistently refining their products, processes, and customer experiences.But why does it matter? Let’s dive in to uncover its secrets and learn how you can implement incremental innovation to fuel your business success.

Why Incremental Innovation Matters More Than You Think

Let us tell you a story. A few decades ago, a car manufacturer in Japan decided to focus not on flashy designs or futuristic concepts but on making their production process a little bit better every day. They called it Kaizen—the philosophy of continuous improvement. Today, Toyota is a global leader, not because they revolutionized the car but because they perfected the way they make it.This is the heart of incremental innovation: A tree doesn't spring up overnight. It starts as a seed, grows steadily, and develops new branches and leaves over time. Each growth spurt is an incremental improvement, building on the previous stage. Such as with the tree, small, steady improvements compound over time. And in the business world, it creates a competitive advantage that’s nearly impossible to replicate.

Incremental innovation matters because:

  • It reduces risk by improving what already works instead of starting from scratch.
  • It keeps you aligned with your customers’ evolving needs without alienating them with radical changes.
  • It builds momentum. Every small win adds up, creating a foundation for larger successes.

The Starbucks Success Story

If you’re still wondering how powerful incremental innovation can be, let’s talk about Starbucks. At its core, you might think of Starbucks as just coffee, right? Yet, over the years, the company has transformed the coffee experience.How? Through a series of incremental improvements.It started with offering a wider range of sizes and drinks. Then came the addition of syrups, customizations, and non-dairy options. Later, Starbucks introduced its mobile ordering app, followed by a loyalty program that keeps customers coming back. At the end of the day, none of these changes seem to be revolutionary, but together, they’ve turned a simple coffee shop into a global phenomenon.This is incremental innovation in action: identifying opportunities to enhance customer experience without straying from your core identity.

The Incremental Innovation Strategy

Let’s go back to our tree analogy. Incremental innovation is like pruning the branches—trimming away inefficiencies, shaping the structure, and allowing new growth to flourish. But unlike a radical redesign, you’re not uprooting the tree; you’re nurturing it.An incremental innovation strategy focuses on systematically improving existing products, services, or processes. It’s making things better, not necessarily new.Learn more: Radical Innovation Explained: Understanding, Process, and Proven Methods

Steps to Create Your Strategy:

Step 1) Start with what works: Look at your current offerings. What’s already successful? What could be slightly better?Step 2) Listen closely: Customers and employees are treasure troves of ideas. Listen to their pain points and suggestions.Step 3) Focus on the details: Sometimes, the smallest tweaks—like changing the layout of a form or adjusting a feature—can make the biggest impact.Step 4) Test and learn: Incremental innovation thrives on experimentation. Implement changes on a small scale, measure their impact, and refine as you go.Learn more: What Is Idea Management (And How to Do It Effectively)

Incremental Innovation vs. Radical Innovation

Let’s pause for a second to clarify something. Incremental innovation is often seen as the “safer” cousin of radical innovation. But it’s not a matter of one being better than the other—it’s about choosing the right tool for the job.Radical innovation is like Tesla’s self-driving cybertrucks: bold, risky, and groundbreaking. Incremental innovation, on the other hand, is like optimizing a car for fuel efficiency. Both are valuable, but they serve rather different purposes (and target demographics).When Coca-Cola introduced Coca-Cola Zero, they weren’t reinventing the beverage industry. Instead, they were responding to consumer demand for a no-sugar, low-calorie soda while staying true to their brand. – Incremental innovation.But when Apple introduced the first iPhone, it completely redefined how we think about phones.-- Radical innovation.

Incremental Innovation Process: Our Framework for Continuous Growth

Another great example of incremental innovation can be found in Dyson’s vacuum cleaners. It wasn’t an overnight success. Founder James Dyson famously went through over 5,000 prototypes, each an incremental improvement over the last.This iterative process is the backbone of incremental innovation:

  1. Generating ideas: Start with what you know. Gather insights from customer feedback, market trends, and internal brainstorming sessions.
  2. Experimentation: Test your ideas in a controlled environment. Don’t be afraid to fail small.
  3. Implementation: Roll out successful changes gradually. This minimizes disruption and allows you to gauge their impact.
  4. Feedback loop: Once changes are implemented, collect feedback and use it to refine further.

Think of this as a cycle rather than a linear process. Keep this small advice in mind, the goal here is continuous improvement, not a final destination.

The Risks of Incremental Innovation

Before you think this approach is all sunshine and roses, let’s address a few potential pitfalls:

  • Stagnation: Focusing solely on incremental improvements can sometimes lead to a lack of boldness or vision.
  • Missed Opportunities: In a market that changes all the time, small changes might not be enough to stay ahead.
  • Complexity: Adding too many small features or adjustments can make a product or process overly complicated.

The key is balance. Use incremental innovation as your foundation but remain open to occasional leaps of radical change when the time is right.

The 5 C’s of Innovation?

When embarking on your incremental innovation journey, remember the 5 C’s to keep your efforts grounded and effective:

  • Customer: Always start with the needs and desires of your audience.
  • Collaboration: Bring diverse perspectives to the table to spark creative ideas.
  • Consistency: Incremental innovation thrives on regular effort over time.
  • Creativity: Even small changes require fresh thinking and problem-solving.
  • Culture: Foster a workplace that values curiosity and rewards experimentation.

Examples of Incremental Innovation in Action

Here’s a thought experiment: What if Apple had never improved the iPhone after its first release? No better cameras, no Face ID, no sleek design upgrades. The brand would likely have been overtaken by competitors. Do you agree?This is the essence of incremental innovation: even the best products require regular refinements to stay relevant.Another real-world examples includes Amazon Prime. What started as a free shipping program evolved into a massive ecosystem of perks, from streaming services to same-day delivery.

Let’s Wrap it Up

When you hear “innovation,” your mind might jump to the Teslas and SpaceXs of the world. But never underestimate the power of incremental innovation. It’s not as flashy, but it’s often more sustainable—and can ultimately be more rewarding.And by focusing on small, meaningful improvements, you can create products and services that delight customers, reduce risk, and build a foundation for long-term success. So, take a deep breath, set aside the pressure to revolutionize, and start making those small, steady steps toward greatness.

FAQs

What is an incremental innovation strategy?

An incremental innovation strategy focuses on enhancing existing products, services, or processes through small, consistent improvements.

Is Coca-Cola an incremental innovation?

Yes, Coca-Cola’s approach to introducing new flavors and packaging options while keeping its core product unchanged is a prime example.

What is the best example of incremental innovation?

Apple’s iPhone evolution, with each model offering refinements like better cameras and faster processors, is a leading example.

What are the 5 C’s of innovation?

Customer-Centricity, Collaboration, Consistency, Creativity, and Culture are essential for fostering innovation.

How do you develop an incremental innovation process?

Start by gathering feedback, testing ideas on a small scale, implementing changes, and using a feedback loop for continuous improvement.

What are the risks of incremental innovation?

Risks include stagnation, missed opportunities for bold changes, and potential complexity from too many adjustments.

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2 December 2024

The Complete Guide to Business Innovation Models (Traditional and Modern)

We’ve already talked in our other articles many times that innovation can be a real turning point for business, be them big or small. But with so many models of innovation, figuring out the best fit for your company can be confusing. Do you go with traditional, established approaches like acquisitions and partnerships, or embrace newer concepts like innovation labs and hackathons? This guide breaks down the key traditional and modern models, explores the 4 Ps and 5 Cs of innovation, and will ultimately help you decide which model best aligns with your business goals.

What Are Models of Innovation?

A business innovation model is in its essence a structured approach a company uses to transform new ideas into actionable strategies, products, or processes. Whether traditional or modern, these models help companies harness creativity and bring about real-world results that align with their objectives. Some companies prefer to lean on traditional models for stability…while others pivot to modern approaches for flexibility and speed. Let us explain.

The Main Business Innovation Models

So yes, if you want to keep your business thriving, innovation is the key! And there are quite a few ways to go on about it:

  1. Incremental Innovation: It’s similar to when you upgrade your phone. You get a slightly better camera, a faster processor, but it's still basically the same phone (this is seen as a safe bet, but it won't revolutionize industries).
  2. Disruptive Innovation: Think Netflix ditching DVDs for streaming. It was a risky move, but it completely changed the game. This is where you take a big leap, challenge the status quo, and potentially create a whole new market.
  3. Open Innovation: It’s true, sometimes the best ideas come from outside your company. And that's exactly where open innovation comes in. You team up with universities, startups, or other businesses to share knowledge and resources. It's like having a bunch of brilliant minds working together to solve problems and create something remarkable.

Learn more: Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

Traditional Business Innovation Models

Traditional innovation models focus on steady, dependable growth and have been around for years. These methods— acquisitions and joint ventures—have demonstrated success, especially when expanding into new markets or integrating new technology.

Acquisitions

Acquisitions involve a larger company buying a smaller one to bring in new technologies or ideas. These are widely popular because they allow companies to grow quickly without having to develop everything from scratch (i.e. without a need to reinvent the wheel).Real-Life Example: Alibaba’s acquisition of the food delivery startup Ele.me for a staggering $9.5 billion. This deal helped Alibaba compete with rival Tencent’s services and expand its ecosystem, cementing its position as a leader in digital services.Why companies choose acquisitions: Because they diversify corporate strategy and enable companies to harness new technologies without starting from scratch. It’s a fast way to enter new markets and reduce competition.Things to keep in mind: While acquisitions offer great rewards, they come with risks – they are costly and can be challenging to integrate smoothly into an existing company structure.

Joint Ventures

Alternatively, a joint venture is a partnership between two companies that pool resources to reach a common goal, being particularly effective for companies aiming to enter new regions where local expertise and network are indispensable.Real-world example: The partnership between Grab and oBike exemplifies how joint ventures can strengthen a company’s market position. Integrating GrabPay into oBike’s app enhanced both companies' user experiences while expanding their reach. The strategic edge: Joint ventures bring together complementary strengths and reduce the risks of going solo. Hence, this often leads to shared risk and lower costs.Challenges to consider: Success heavily relies on having clear goals and aligned visions between the partnering companies.

Modern Business Innovation Models

In contrast, modern innovation models bring a fresh approach that suits fast-paced industries.

Innovation Labs

In their essence, innovation labs are dedicated spaces where employees can brainstorm, prototype, and test new ideas without the constraints of typical corporate structures. Why they work: Innovation labs work because they provide a safe and inspiring environment for employees to think creatively, experiment freely, and collaborate effectively (i.e. freedom from traditional constraints). Success story: Alibaba’s DAMO Academy, launched with a $15 billion investment, is a prime example. This global network of labs focuses on cutting-edge research, from AI to quantum computing, positioning Alibaba to compete with tech giants like Google and Amazon.Challenges: While innovation labs offer freedom, they need strategic alignment to ensure projects contribute to company goals.

Hackathons

On the other hand, Hackathons are events where teams come together for a limited time to solve specific problems and develop solutions. Originally a popularized Silicon Valley phenomenon, hackathons are now widely used across various industries to quickly create innovative ideas and products.Real-world example: Baidu’s hackathons in 2013 aimed at green technology led to the creation of the Social Smart Home app, which optimized energy use in smart homes by detecting human presence (this demonstrated how hackathons can yield practical, impactful innovations).Benefits: Hackathons inspire quick thinking, encourage collaboration, and offer a hands-on way to develop prototypes that can be refined post-event.Tips for success: Set clear objectives and provide follow-up opportunities post-hackathon so that promising ideas can be fully developed.

4 Ps of Innovation Model

When exploring types of innovation models, understanding the 4 Ps—Product, Process, Position, and Paradigm—will ultimately help you pinpoint where your innovation efforts should be directed.

  • Product Innovation: Developing new or significantly improved products (i.e. Apple’s incremental updates to its iPhone series).
  • Process Innovation: Improving how products are produced or services are delivered, such as automating a manufacturing line.
  • Position Innovation: Changing how a product or service is perceived, like rebranding an energy drink as a health booster.
  • Paradigm Innovation: Shifting fundamental business approaches. Uber, for instance, reimagined the taxi industry, turning traditional business models on their head.

5 C’s of Innovation

Similarly, to effectively implement an innovation process model, focus on the below 5 C’s:

  1. Culture: Create an environment that encourages innovation and tolerates failure.
  2. Context: Align innovation efforts with current market trends and consumer needs.
  3. Capability: Invest in the right tools and skills to bring ideas to life.
  4. Creativity: Foster diverse thinking to ensure unique solutions.
  5. Collaboration: Work both internally and with external partners to amplify results.

So… Which Innovation Model Is Right for YOUR Company?

Choosing the right model requires a balance between ambition, resources, and market dynamics. Lost? Here’s a quick rundown:Small Businesses and Startups: Disruptive and modern models like hackathons offer the agility needed to break into competitive spaces.Established Corporations: Incremental and open innovation approaches, such as acquisitions and joint ventures, provide the stability needed for sustainable growth.Tech-Driven Sectors: Innovation labs are ideal for tech companies looking to stay ahead of trends and develop advanced products.

Wrapping Up

Alright, that was a crash course in innovation models – traditional, modern, the whole shebang! Hopefully, your head isn't spinning too much.The key takeaway here is that there's no one-size-fits-all approach. Whether you're a new startup or a corporate giant, there's an innovation model out there for you.The trick is to think about your company's goals, resources, and industry. Are you looking to disrupt the market with a brand new idea? Or maybe you want to refine your existing product line? Once you know where you stand, you can pick the model that best propels you forward.Remember, innovation is not only about fancy ideas. It's about creating a culture that embraces creativity, experimentation, and (let's be honest) a little bit of messiness. So don't be afraid to get your hands dirty and see what you can come up with!

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25 November 2024

How Employee Driven Innovation Programs Can Transform Your Business in 2025

Let’s be real, when your team feels empowered to share ideas and solutions, they become more invested in the company's success. And who knows your business better than the people who work there every day? Employee driven innovation programs represent more than just corporate initiatives; they are strategic frameworks that unlock the full potential of a company’s workforce. Employees who contribute ideas and solutions are often the best sources for practical, impactful innovation. This participatory approach ensures that businesses stay adaptive, competitive, and aligned with the latest market needs – ready to tackle whatever the market throws your way.Learn more: 11 Best Ideation Techniques and Strategies for Teams to Spark Innovation and Creative Thinking

What is an Employee Driven Innovation Program in the Workplace?

Essentially, an employee driven innovation program leverages the collective insights of a company’s employees to develop new solutions, streamline existing processes, or improve products and services. These programs can take many forms, from formal suggestion boxes to casual brainstorming sessions, and even more informal suggestion systems facilitated by management.At its core, they all share a few key elements:Open idea channels: Platforms where employees can share ideas freely, such as dedicated innovation portals or suggestion boxes.Structured evaluation processes: Ensuring each idea is assessed for feasibility and potential impact.Feedback mechanisms: Providing constructive feedback to encourage ongoing participation.Recognition frameworks: Acknowledging contributions through rewards, career opportunities, or company-wide announcements.The gist is that, by breaking down barriers and encouraging everyone to participate, you can unlock a world of creativity and innovation within your organization.Learn more:7 Hidden Internal Innovation Sources (With Examples)

Why is Employee Innovation Important?

Of course, the benefits of employee innovation go beyond just making things work better. It's about fostering a culture where everyone is always striving to improve and adapt. When your team feels empowered to share ideas, it creates a dynamic and forward-thinking workplace.Here are 3 Reasons Why Companies Should Prioritize Employee Innovation:

  • Engaged Employees, Better Business: You know it, we know it: when your employees feel heard and valued, they're more likely to be happy and committed to their work. As a result, this leads to lower turnover and higher productivity.
  • A Diversity of Ideas: Naturally, a more diverse workforce brings diverse perspectives. This can lead to innovative solutions that might not be possible with a top-down approach.
  • Adapting to Change: Companies that encourage employee-driven innovation are better equipped to respond to market shifts and seize new opportunities.

Employee Innovation Examples in Global Companies

For instance, many global manufacturing companies now leverage Overall Equipment Effectiveness (OEE) to systematically identify bottlenecks, where companies often tap into employee insights to improve productivity. Such approaches have been shown to reduce downtime by up to 50% and increase output by 20%, as demonstrated in a study by SolveXia.

The Big Question: How Do You Engage Employees in Innovation?

Getting employees to actively contribute requires a culture that values and nurtures creative thought.Here are three practical examples to effectively engage employees in the innovation process:

  1. Incentivize Creativity
  • Set up rewards for the most impactful ideas, such as bonuses, promotions, or public recognition.
  • Host “innovation days” where teams can showcase their ideas to peers and leadership.
  1. Provide Time and Resources
  • Follow examples like Google’s "20% time" where employees dedicate a portion of their schedule to personal projects that may benefit the company.
  • Equip employees with access to training and brainstorming tools that facilitate ideation.
  1. Encourage Cross-Departmental Collaboration
  • Form cross-functional teams for brainstorming sessions to merge expertise from different areas, ensuring a broad range of ideas.
  • Implement software solutions that enable collaborative input and track project development.

Learn more:A Complete Guide to Innovation Management: Strategies, Techniques, and Systems

Real-World Examples of Employee Innovation

Below are some practical examples to underscore the effectiveness of employee-driven programs:Procter & Gamble (P&G) - Product Development: P&G's Connect+Develop program seeks out ideas from both employees and external innovators to enrich its product offerings. This open innovation approach led to the development of successful products like the Swiffer and Crest Whitestrips. By embracing suggestions from various stakeholders, P&G maintains a fresh pipeline of ideas that consistently boosts its market competitiveness.Canadian Bank -Change Network Implementation: In an effort to streamline organization-wide change management, a major Canadian bank established a Center of Excellence. This move standardized change management and encouraged best practices across departments, enhancing overall cohesion and responsiveness.Starbucks - Pumpkin Spice Latte: This wildly popular seasonal drink was initially suggested by Starbucks employees experimenting with flavor combinations. It has since become a cultural phenomenon, thus showcasing how valuable ideas can emerge from employees directly interacting with products in real-time.

Using HR to Drive Innovation in the Workplace

Don’t be fooled. Your HR department plays a pivotal role in integrating a culture of innovation within an organization. The department's responsibilities go beyond compliance and staffing; in fact, they are vital in fostering an environment where innovative thinking becomes part of daily practice.3 best HR-driven strategies for fostering innovation:

  1. Hiring for innovation: The idea is to prioritize candidates who demonstrate creativity, adaptability, and a proactive approach to problem-solving during the recruitment process.
  2. Training and development: Provide programs that build employees' creative skills, such as design thinking workshops or seminars on modern innovation methodologies.
  3. Encouraging feedback loops: Create systems where employees can voice their opinions about processes and offer ideas for improvement, reinforcing that their input is valued and considered.

When you weave these simple strategies into your HR’s practices, you can lay a foundation where innovation is not an occasional event but in fact a regular feature of the workplace.

4 Main Drivers of Employee Motivation

Motivation is central to fostering innovation. This means that recognizing and supporting what drives employees can lead to unimagined sustained innovation efforts.

  1. Autonomy: Employees are more engaged when they have control over how they approach their work. Empowering them to experiment without micromanagement can go a long way.

Example: Giving teams the ability to pilot their ideas on a small scale before a company-wide rollout.

  1. Mastery: Providing opportunities for skill development ensures employees continue to grow and are better equipped to contribute valuable insights.

Example: Encourage learning initiatives, such as courses and certifications relevant to employees' fields of interest.

  1. Purpose:Connecting innovation efforts to a larger company mission helps employees see the value of their contributions. This connection fosters a deeper level of commitment.

Example: Clear communication from leadership on how employee ideas contribute to the company's success can help enhance this sense of purpose.

  1. Recognition: Publicly celebrating successful ideas and providing individual recognition can inspire others to engage in the process.

Example: Don’t overcomplicate things more than they should be. Recognition can be as simple as a "Spotlight Innovator of the Month" award or as impactful as promotions tied to innovative contributions.

Let’s Wrap It Up

Want to supercharge your business? Employee-driven innovation is the way to go!By tapping into the brilliant minds of your team, you can create a culture of creativity and drive real change organically. Imagine a workplace where everyone feels empowered to share their ideas, big or small. That's the power of employee-driven innovation. And with the right approach, you can unlock a world of possibilities and take your business to incredible heights.

TL;DR - FAQs About Employee Driven Innovation Programs

1. What is an employee driven innovation program in the workplace?

It’s a great way to unleash the creative potential of your team; a structured approach that empowers employees to share their ideas for improving processes, products, or services.

2. Why is employee innovation important?

Well, when employees feel heard and valued, they're more engaged and motivated. Plus, a diverse range of perspectives leads to more creative and innovative solutions. And let's not forget, companies that embrace innovation are better positioned for long-term success.

3. How do you engage employees in innovation?

There are a few ways to do this. You can start by implementing reward systems to recognize and incentivize innovative ideas. Another effective strategy is to allocate specific time for employees to brainstorm and collaborate on new ideas. Finally, encourage cross-functional collaboration to spark fresh thinking and diverse perspectives.

4. What are examples of employee innovation?

Think about ideas that have led to improved processes or even the development of new products. Many of these innovations were sparked by employee feedback or suggestions.

5. How can HR drive innovation?

HR can play a major role in fostering innovation by integrating innovation-friendly practices into recruitment, training, and performance management. Creating a culture where feedback is valued and encouraged is also key.

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19 November 2024

An Easy Guide For Businesses to Master Innovation Portfolio Management

Let's face it, today's business world moves fast. To stay ahead of the curve, you need a smart strategy for managing your innovation projects. And that's where innovation portfolio management comes in. By strategically managing a diverse range of innovation initiatives, businesses can maximize their impact and ensure sustainable growth. But what exactly is innovation portfolio management, and why is it so important?This comprehensive guide will delve into the intricacies of innovation portfolio management. We'll explore the concept and the key steps involved. You'll also learn how to effectively categorize and prioritize innovation initiatives, allocate resources strategically – and even measure success.By the end of this article, you'll have a solid understanding of innovation portfolio management and be equipped to implement it in your organization.

What is Portfolio Management in Innovation?

Think of portfolio management like investing in stocks.You don't just throw money at any random company, right? Rather, you’d carefully tale the time to pick and choose which ones have the best potential for growth. And innovation portfolio management is exactly the same concept, but for your business's ideas. – It's about selecting the best projects, prioritizing them, and making sure they'll get the attention they deserve. In other words, it’s the structured approach to selecting, prioritizing, and overseeing your company's innovation projects. This way, you can ensure that resources are allocated efficiently (and the risks are balanced).For this, a Chief Innovation Officer (CIO) can play a crucial role in driving innovation portfolio management by overseeing the entire process, from ideation to execution.

Why is a Portfolio Approach to Innovation so Important?

Let's dive right into the good stuff.Adopting a portfolio approach to innovation allows your organization to:

  • Diversify your innovation efforts to mitigate risks (by not putting all your eggs in one basket, you can spread risk across multiple projects).
  • Align projects with strategic business goals, ensuring that resources are used wisely and that your innovation efforts yield results.
  • Prioritize high-potential projects (remember, not all ideas are created equal, so focusing on projects with the highest potential for success helps maximize your ROI).
  • Foster a culture that supports both incremental and radical innovation. This strategic perspective enables your organization to balance short-term gains with long-term disruption.
  • Maintain flexibility by avoiding overcommitment to a single project so that your organization adapts to changing market conditions.

Understanding the Innovation Portfolio Matrix

The innovation portfolio matrix is a tool that helps organizations map their innovation projects based on potential impact and the degree of novelty. It’s also a good way to categorize your projects based on how risky (and groundbreaking) they are.This visual framework divides projects into categories such as:

  • Core Innovations:The safe bets – small tweaks to your existing products or services. They're low-risk, but can still yield significant returns.
  • Adjacent Innovations:These are stepping stones into new territories. They might involve expanding into new markets or launching related products.
  • Transformational Innovations: These are the big, bold ideas that could revolutionize your entire industry – high-risk, high-reward… and can completely reshape your business.

This matrix allows decision-makers to assess their overall strategy and ensure a more balanced allocation of resources. And a balanced portfolio of core, adjacent, and transformational innovations will help you stay ahead of your competitors.

The 5 Phases of Portfolio Management

So… now you've got a stack of great ideas for new projects. Good job!But you’re now probably wondering how to keep things organized and make sure they're all moving in the right direction? Well, let's break down the process into five simple steps.An effective portfolio management follows a structured approach that typically includes the following phases:

1. Identification

First, let's gather all those great ideas out there! Identify all current and potential innovation projects within the organization. This stage involves gathering ideas from various sources, including internal and external stakeholders. So talk to both your team and customers, and don’t forget to do some market research to see what's trending. This first phase is highly-important, so take the time to ensure you’ve covered all sources of ideation.

  1. Evaluation

Now, let's take a closer look at each idea. Assess the feasibility, potential impact, and alignment with business objectives of each project. Is it doable? How much could it impact our business? Does it fit with our overall goals?This phase often incorporates metrics such as projected ROI and risk levels.

3. Prioritization

Rank projects based on their strategic fit, urgency, and expected value. Prioritization ensures that resources are channeled towards initiatives with the highest potential for success.Which projects are the most promising?--Classify them based on how important they are.

4. Execution

Time to get to work, so roll up your sleeves and start building! Keep a close eye on progress and always be ready to make changes if needed.

5. Review and Optimization

Last but not least, regularly review the performance of the innovation portfolio and make all the necessary strategic adjustments. This final yet important phase helps maintain alignment with the evolving market conditions and your business goals.And to wrap up the above, a solid innovation portfolio management framework includes the following elements:

  1. Clear Objectives
  2. Strategic Fit
  3. Balanced Risk Profile
  4. Performance Tracking

The 70-20-10 Rule of Innovation

Furthermore, one of the most popular frameworks in innovation portfolio management is the 70-20-10 rule. This principle suggests:

  • 70% of resources should be dedicated to core innovations that improve existing offerings.
  • 20% should focus on adjacent innovations, exploring new markets.
  • 10% should be reserved for transformational projects that carry higher risk but potentially revolutionary outcomes.

This effective rule ensures a balanced approach that supports steady growth while fostering future breakthroughs.

How to Make an Innovation Portfolio

Creating a successful innovation portfolio is a lot more than just a list of projects. Rather, it's both a strategic way of thinking and careful execution. Here's a quick breakdown:

  1. Strategic Alignment

Ensure every project aligns with your company's overall goals and vision.

  1. Categorization

Use the innovation portfolio matrix (discussed above) to categorize each initiative. Remember: be sure to base these on their risk and reward.

  1. Resource Allocation

Distribute resources wisely, prioritizing projects with high potential and strategic importance.

  1. Metrics for Success

Define clear KPIs to measure progress and impact.

  1. Adaptability

Be ready to pivot or terminate projects that no longer align with your strategy.

Google’s Innovation Portfolio Management Example

Many leading companies, like Google, use innovative portfolio management strategies to maintain their edge. For instance, Google's 70-20-10 approach allows them to balance core business activities with ambitious, moonshot projects.In this model, Google dedicates:

  • 70% of resources to core business activities, focusing on improving their existing products and services like search, ads, and the Android operating system.
  • 20% of resources to adjacent growth initiatives. These are often enhancements or extensions of existing products, such as Google Maps updates or new features for Google Workspace.
  • 10% of resources to bold, experimental “moonshots,” aimed at breakthrough innovation that might redefine the industry—think of projects like Waymo (self-driving cars), Project Loon (internet balloons), or Google’s AI research. (interestingly enough, these initiatives often don’t have immediate profit expectations but keep Google on the cutting edge, with potential long-term gains).

Innovation Portfolio Management Tools

When it comes to innovation portfolio management tools, innosabi stands out for its robust features that support end-to-end innovation management. With innosabi, teams can streamline their portfolio management processes, ensuring efficient resource allocation and data-driven decision-making. Its user-friendly interface and powerful analytics make it an ideal tool for businesses looking to enhance their innovation management efforts.You’ll be able to:

  • Centralize idea generation - Collect and categorize ideas from various sources.
  • Prioritize projects - Evaluate proposals based on strategic alignment and potential impact.
  • Monitor progress - Track the performance of ongoing initiatives.
  • Make data-driven decisions - Leverage analytics to optimize resource allocation.

Ready to Start Transforming Your Innovation Management Strategy?

For any organization, an innovation portfolio management strategy can be the key to unlocking sustainable growth, improving customer satisfaction, and achieving long-term resilience. After all, with a well-balanced innovation portfolio, businesses can confidently pursue a future of continuous transformation and market relevance.Don't let valuable opportunities slip through the cracks. Take control of your company's future by adopting a robust innovation portfolio management strategy today. The trick is to start small, explore different portfolio tools, and gradually build a framework that aligns with your unique goals.

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Challenges in Open Innovation in Business (And How to Effectively Overcome Them)

Open innovation has become an essential strategy that involves collaborating with external partners—we’re talking startups, customers, and even research institutions—to generate new ideas and solutions for businesses. While the approach holds immense potential, implementing it effectively comes with several challenges.This article explores these challenges in detail, providing insights into why open innovation may fail and how organizations can overcome common risks and limitations. Additionally, we look at what the future of open innovation might hold.So without any further ado, let’s jump right into it!Related Article: Scaling Innovation Processes Through Internal and External Stakeholder Communication

What Are the Challenges of Open Innovation?

Open innovation is a great way to get new ideas and solve problems, which can often be challenging to implement. But if you're able to overcome these challenges, you can reap the rewards of this powerful approach.

Here are some of the biggest challenges:

Misaligned goals between stakeholders ↳ Everyone involved in open innovation needs to be on the same page about what they want to achieve. If people have different goals, it will become difficult to collaborate effectively.Cultural resistance to external ideas↳ Some people may be resistant to new ideas from outside the organization. This can make it difficult to adopt open innovation in your company.Difficulty managing intellectual property (IP)↳ When you collaborate with external partners, you need to be careful about how you manage intellectual property. If you're not careful, you could end up losing control of your ideas.

So Why Does Open Innovation Fail?

Adding on to the above, it's not always easy for companies to benefit from open innovation. Here's why:

  • Sometimes, companies have too much bureaucracy, which can slow things down and make it hard to get new ideas off the ground.
  • Some employees might be reluctant to consider ideas from outside the company.
  • Companies might worry about sharing their secrets with other companies.

And here’s a real-world example: A classic example of open innovation failure is the case of Kodak and digital photography. Despite being a pioneer in traditional film photography, Kodak struggled to adapt to the digital revolution. While the company had developed early digital cameras, internal resistance and a focus on maintaining the lucrative film business hindered their ability to capitalize on this new technology. As a result, Kodak eventually filed for bankruptcy, a stark contrast to companies like Canon and Nikon that successfully embraced digital photography.

What Are the Risks?

If you share too much information with external partners, they might use it to compete with you. And if you rely too much on external innovation, you might forget how to come up with your own ideas. It's important to be careful and balance the benefits and risks of open innovation.The paradox of open innovation lies in the need to balance openness with control. That’s because open innovation is a double-edged sword: On one hand, you need to be open to new ideas from outside your company. But on the other hand, you also need to protect your own IP.So how do you strike the right balance?

  • Be selective about what you share (i.e. don't give away everything). Think carefully about what information is truly essential for the project.
  • Start slow and build trust. And as you work with your partners, you can gradually share more information. This helps to build trust and reduce the risk of knowledge leakage.

(If you follow these tips, you can harness the power of open innovation without compromising your company's competitive advantage).

Why May It Be Problematic for an Organization?

One of the biggest problems is the increased complexity that comes with coordinating multiple partners and projects, which can be overwhelming for companies without proper processes in place.Another challenge is the high cost and time investment required for open innovation campaigns. Companies need to invest significant resources in marketing, management, and evaluation. If these resources are not available, it can be difficult to successfully implement open innovation.Finally, failed collaborations can lead to innovation fatigue – When teams experience repeated failures, they may become demotivated and reluctant to engage in future open innovation initiatives. This can hinder a company's ability to be creative.

The Limitations

Open innovation isn't a magic bullet for every company.Some industries, like pharmaceuticals, are heavily regulated and this can make it difficult to share information with external partners. If you rely too much on outside sources for innovation, you might find that your goals are not aligned with theirs. And if you're too open to everyone's ideas, well, it can easily become overwhelming and difficult to focus on the ones that are truly valuable.

Effects of Open Innovation on Business Performance

Thus yes, open innovation can help you make more money by getting new products to market faster and reaching new customers. Likewise, you can also save money on research and development by working with other companies.But as you can see, it’s not all sunshine and rainbows. If you don't do it right, it can be a waste of time and money. It's very important to have a clear plan and to be careful about who you work with.Read more: Learn in this article, how FDJ Group is making a win-win in lottery games thanks to their Open Innovation Approach.

What Is the Future of Open Innovation?

Ah yes, open innovation is going to get even more exciting in the future. We're going to see a lot more companies using technology to collaborate with each other. AI tools and online platforms are going to make it easier than ever to work together and share ideas.Trend to Watch: The increasing integration of artificial intelligence (AI) into open innovation processes. AI can facilitate idea generation, collaboration, and knowledge sharing on a massive scale. For example, AI-powered platforms can analyze vast datasets to identify emerging trends and potential innovation opportunities, while natural language processing tools can enable more efficient communication and collaboration between diverse teams.

Here’s How You Overcome the Challenges in Open Innovation

Yes, we know – open innovation can be tough. But there are things companies can do to make it work:

  1. Define goals, ownership, and timelines from the start.
  2. Use patents and non-disclosure agreements to protect knowledge.
  3. Regular communication and transparent processes foster stronger partnerships and build trust.
  4. Tools like innosabi manage submissions and streamline workflows.

Let’s Wrap it Up

So, there you have it! Open innovation is a powerful tool, but it's not without its challenges.With an understanding of the challenges and risks, and a strategic approach, companies can reap the rewards of open innovation. Keep in mind: It's a matter of finding the right balance between openness and control, and, of course, building strong partnerships.

FAQs

  1. Why does open innovation fail in some organizations?Open innovation fails when companies face internal resistance, misaligned goals, or ineffective management of partnerships.
  1. What are the risks of open innovation?Key risks include knowledge leakage, loss of competitive edge, and over-dependence on external partners.
  1. What is the paradox of open innovation?The paradox refers to balancing openness with control to protect intellectual property while encouraging collaboration.
  1. What is the future of open innovation?The future will involve AI-driven tools and ecosystem-based collaboration platforms to manage innovation efficiently.
  1. How can businesses overcome the challenges of open innovation?They can overcome challenges by setting clear objectives, developing trust with partners, and using platforms to streamline workflows.

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4 November 2024

The 4 Types of Innovation: A Comprehensive Overview for Business Success

There are primarily four types of innovation, each offering unique benefits to businesses. In this comprehensive overview, we'll explore these four types in detail:

  • Incremental Innovation: The foundation of continuous improvement.
  • Disruptive Innovation: Challenging the status quo and creating new markets.
  • Adjacent Innovation: Expanding into related markets or industries.
  • Radical Innovation: Introducing groundbreaking ideas that redefine industries.

We'll explore these types and delve into how they can help your organization thrive.So… let's get started!

The Main 4 Types of Innovation in Business

  1. Incremental Innovation

Think of incremental innovation as taking lots of tiny steps forward instead of one giant leap (like making small but steady improvements to what you already have, rather than trying to completely reinvent the wheel).Why does it matter?Well, because the world is always changing, and so are people's needs and wants. Incremental innovation helps businesses stay relevant by keeping their products and services fresh and up-to-date. Similar to having a makeover – you’re still the same person, but you look and feel better.Real-Life ExampleApple is a master of incremental innovation. Every year, they release a new iPhone model with a few tweaks and upgrades. It might be a better camera, a faster processor, or a slightly bigger screen. These changes might seem small on their own, but they add up over time (and people queue up to buy them upon release).For example, the early iPhones had pretty basic cameras. But with each new model, Apple has made the cameras better and better. These days, people use their iPhones to take professional-quality photos!Learn more: How To Implement Dynamically Continuous Innovation in Your Business

  1. Adjacent Innovation

Imagine you're really good at baking cookies. You've got your recipe down, and your cookies are a hit with your customers. But you want to expand your business. So, instead of trying to bake something completely different, you decide to start selling your cookies at the local farmer's market. This is an example of adjacent innovation.Adjacent innovation, defined:It's when a company takes its existing skills, knowledge, or resources and uses them to explore new markets or serve new customers. Why is it useful?

  • Leverages existing strengths: Companies can use their proven expertise to reduce risk and increase the chances of success.
  • Diversifies: It helps businesses to spread out their risk and become less dependent on a single market or product.
  • Enters new markets: Adjacent innovation can be a way to enter new markets without having to start from scratch.

Real-Life ExampleStarbucks is a great example of adjacent innovation. They started out as a small coffee shop chain. But over time, they expanded into new markets by selling their coffee in grocery stores and supermarkets. This was a smart move because it allowed them to reach a wider audience without having to change their core business.Learn more: What is Adjacent Innovation in Business (Real-Life Examples)

  1. Disruptive Innovation

A big, fancy car is comfortable and reliable, but it's also expensive to maintain. Out of a sudden, a small, simple car comes along that's cheaper to buy and run. At first, you might think it's not as good as a fancy car. But over time, you realize that the simple car is actually perfect for your needs – This is an example of disruptive innovation.Disruptive innovation, defined:It's when a new product or service comes along that is initially seen as inferior to existing offerings, but eventually becomes so popular that it displaces the established leaders.Why is it important?

  • Disruptive innovation can challenge established companies to adapt or face obsolescence.
  • It can create new markets and opportunities for growth.
  • It also often leads to lower prices and better products for consumers.

Real-Life ExampleNetflix is a classic example of disruptive innovation. When it started, it was seen as a niche service that rented DVDs by mail. But as technology evolved, Netflix shifted its focus to streaming, which was initially seen as a less reliable and less convenient way to watch movies. However, Netflix's streaming service eventually became so popular that it led to the decline of extremely popular and traditional video rental stores like Blockbuster.Learn more: Disrupt or Be Disrupted: Disruptive Innovation Explained for the Modern Entrepreneur

  1. Radical Innovation

Imagine you're living in a world without smartphones. Can you even picture it? Now imagine someone inventing a device that allows you to make phone calls, send messages, take photos, play games, and access the entire internet, all in one small device. That's radical innovation.Radical innovation, defined:It's the creation of something entirely new that fundamentally changes the way people live, work, or play. Why is it important?

  • Creates new industries: Radical innovation can lead to the creation of entirely new industries and markets.
  • Disrupts existing markets: It can disrupt established industries and force companies to adapt or face obsolescence.
  • Improves quality of life: Radical innovation can improve people's lives by solving problems or creating new opportunities.

Real-Life ExampleSmartphones are a perfect example of radical innovation. Before smartphones, people relied on separate devices for different tasks. But the smartphone combined all of these functions into a single, portable device. This changed the way people communicate, work, and consume content, and it created a massive new industry.Learn more: Radical Innovation Explained: Understanding, Process, and Proven Methods

Let's Explore Some More Innovation Types

Product Innovation

This is probably the most straightforward type. It's when you create new products or make significant improvements to existing ones. Think of it like inventing a new gadget or upgrading your smartphone.

Process Innovation

Process innovation isn't as flashy, but it's incredibly important. It's finding better, more efficient ways to do things such as automating tasks, streamlining workflows, or even redesigning your office layout.

Marketing Innovation

This one is about getting noticed; about using new and creative ways to reach your target audience. It could be anything – from influencer marketing to viral campaigns.

Organizational Innovation

Refers to changing the way your company operates (i.e. restructuring your teams, adopting a remote-first model, or even changing your company culture).

Sustainable Innovation

We can all make a positive impact on the planet by embracing sustainable innovation, which is all about creating products and services that are kind to the environment.

Social Innovation

Lastly, social innovation uses business to solve social problems. This could be anything from affordable healthcare to job opportunities for disadvantaged communities.

Innovation Frameworks – 4 Essential Perspectives

The 4 Ps of Innovation

Think of the Four Ps as the pillars that support your innovation efforts.Product: This is about creating new or improved products or services.Process: This involves finding more efficient ways to do things.Position: This is about how you market your products or services.Paradigm Shift: This is about making a fundamental change in how people think or do things.

The 4 Cs of Innovation

The Four Cs are the ingredients that make up a successful innovation environment.Creativity: This is the ability to think outside the box and come up with new ideas.Collaboration: This is the ability to work effectively with others to achieve common goals.Culture: This is the shared beliefs and values that guide your company's behavior.Capability: This is the skills and resources that your company has at its disposal.

The 4 Elements of Innovation

The Four Elements are the key factors that contribute to successful innovation, as outlined in the Oslo Manual by the OECD.Context: This refers to the external factors that influence your innovation efforts, such as economic conditions or industry trends.Resources: This includes the financial, human, and technological resources that you have available.Processes: This refers to the systems and procedures that you use to manage your innovation activities.Outcomes: This includes the measurable results of your innovation efforts, such as increased sales or market share.

How Businesses Can Leverage Innovation in 2024

One effective way to foster innovation is to collaborate with startups.

↳ These smaller, more agile companies often have fresh perspectives and groundbreaking technologies that can be invaluable to established businesses. This way, companies can gain access to new ideas and technologies quickly, without having to invest heavily in research and development.

Another strategy is to adopt specialized tools and platforms.

Platforms like innosabi’s idea management platform can foster collaboration among employees, streamline innovation initiatives, and help companies identify and prioritize the most promising ideas. These tools can provide a structured approach to innovation, ensuring that it's not just a random act but a strategic process.

Finally, focusing on sustainability.

↳ Incorporating sustainable practices not only helps companies reduce their environmental impact but also ensures long-term relevance. Consumers are increasingly demanding products and services that are environmentally friendly, and businesses that can meet this demand will have a significant competitive advantage.

Conclusion

So, there you have it – a comprehensive overview of the four main types of innovation: incremental, disruptive, adjacent, and radical. Each one offers unique opportunities for businesses to grow, adapt, and thrive.Whether you're looking to make small improvements to your existing products or services, break into new markets, or revolutionize your industry, there's a type of innovation that's right for you.

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29 October 2024

A Complete Guide to Innovation Management: Strategies, Techniques, and Systems

Innovation management is the strategic process of helping an organization develop new ideas, implement them, and continually monitor their progress. It covers everything – from generating ideas to final execution – making sure businesses can adapt and compete effectively. And as industries change, companies need to rely on innovation not just for growth, but to stay relevant.The thing is, these days with everything changing so fast, innovation has become more important than ever. Even though none of us really misses the pandemic, it served to show us how quickly things can shift. Suddenly, entire industries were disrupted, and businesses that were unable to adapt quickly were left behind. So yes, it’s true: Innovation became the key to survival, not just growth. Companies that were able to pivot and find new ways to serve their customers were the ones that thrived.In this complete guide, we’ll answer all your questions about innovation management. This is your one-stop resource to master the art of business innovation and discover how to implement it in your organization.

What is Meant by Innovation Management?

Let’s start with the basics, shall we? Innovation management is making sure new ideas are given the green light and then seeing them through to the other side. In short, it involves:

  • Idea Generation: Collecting fresh concepts through brainstorming, crowdsourcing, or hackathons.
  • Development: Refining these ideas into tangible products, services, or processes.
  • Implementation: Bringing these to the market, while aligning with the company’s strategy and goals.

Also, unlike traditional R&D, innovation management engages multiple departments Contrary to the old-school way of doing research and development, innovation management brings together people from all parts of the company throughout the process—ranging from marketing to operations.Let’s explore these in detail in the next section.

5 Key Steps in Innovation Management

Of course, just like a well-crafted recipe, innovation management follows a series of structured steps to guide ideas from conception to market. Want to know what are the five key phases involved? Find them below:

  1. Generating great ideas: The first step is for you to use internal brainstorming sessions or crowdsourcing platforms to gather insights from as many employees and customers as you can.
  2. Screening these ideas: Next, you’ll need to start evaluating these based on feasibility and alignment with your company’s strategic goals.
  3. Prototyping/Testing: Once that’s done, it’s important that you develop a minimum viable product (MVP) or prototype to test them.
  4. Implementation phase: The moment you’ve been waiting for: launching the final product/service. For this to work best, aim to ensure collaboration across departments, from product development to HR, as they’ll support its rollout.
  5. Monitoring and Improvement: Don’t sit back and relax just yet. After launch you’ll have to track the innovation’s performance and gather feedback for future improvement. And we’re sorry to burst your bubble, but this should be a continuous process.

Learn more:The Ultimate Guide to Understanding the Innovation Process in Business for Growth

Why is innovation management important?

It goes without saying that companies today, big or small, face highly-saturated markets, shorter product life cycles, and changing customer expectations. We know, we know…it’s a hassle to keep up!Innovation management addresses these challenges by:

  1. Maintaining market relevance: New ideas keep products and services fresh, helping businesses avoid obsolescence (e.g., Blockbuster vs. Netflix - we’ll dive into this example later in this article, so keep on reading).
  2. Driving growth: Innovations unlock new revenue streams and customer segments.
  3. Creating differentiation: Unique offerings help organizations stand out from competitors.

What is the objective of innovation management?

The primary goal of innovation management is to generate value by transforming ideas into marketable products, services, or processes. Let’s dive deeper into some of these key objectives:

  1. Customer-Centric Innovation: Deliver solutions that meet evolving customer needs (customer involvement in prototype testing, ensuring alignment with the end-user expectation).
  2. Sustainable Growth: Innovation management helps businesses tap into new markets, expand product lines, and achieve long-term growth.
  3. Operational Efficiency: Streamlining processes and fostering collaboration reduces inefficiencies. In simpler words, innovation needs to become a natural part of every employee’s workflow.
  4. Competitive Advantage: Businesses that innovate consistently future-proof their operations.

What is an Innovation Management Technique?

Innovation management employs various techniques to develop and implement ideas effectively. These approaches ensure a structured process and help organizations maximize creativity. Below are some key techniques:

  1. Design Thinking This is simply a user-centered approach that focuses on understanding the customer’s pain points and developing solutions that address their needs. The steps include:
    • Empathize: Research your customers’ challenges.
    • Define: Identify the key problems to solve.
    • Ideate: Brainstorm as many creative ideas as possible.
    • Prototype: Build a basic version of the solution.
    • Test: Gather feedback and iterate on the design.
  2. Open Innovation: Encourages companies to collaborate with external stakeholders to involve external communities in product development –customers, startups, and even your suppliers.
  3. Lean Innovation: Focuses on creating minimum viable products (MVPs) to test ideas quickly. This method reduces risks by validating concepts before large-scale investment.

What are the 4 Pillars of Innovation Management?

We’re not done yet! In fact, we’re now about to get into the juicy stuff. Effective innovation management is built on four essential pillars that ensure ideas are transformed into actionable outcomes:

  1. Strategy

You should identify the areas to innovate—whether products, services, or processes (and ensure all innovation activities fit into a larger business vision).

  1. Process

Innovation management is a step-by-step journey. For that, you must outline workflows, assign responsibilities, and define milestones.

  1. Structure

Don’t be fooled. Your team and tools are essential for success – Cross-functional teams encourage collaboration.

  1. Culture

An innovation-friendly culture empowers employees at all levels to contribute ideas. Encouraging experimentation and rewarding creative solutions nurtures this culture.

Examples of Innovative Management

Case studies demonstrate how companies implement innovation management to achieve measurable results. For the sake of full understanding, below you’ll find some examples of innovative practices. These examples will highlight the importance of proactive innovation. In other words, organizations must not only generate new ideas, but also implement.

  1. Healthcare Sector – Bayer and Medtronic:

Bayer’s innovation program attracted over 1,100 participants across 82 countries, contributing ideas for digital therapeutics and sustainable agriculture. Medtronic used crowdsourcing to identify MedTech vendors, receiving 323 submissions within six weeks.

  1. Retail Sector – Customer-Centric Innovation:

Retail companies use innovation challenges to improve customer experience. One of IKEA's key innovation strategies has been to involve customers in the product development process. Through initiatives like the IKEA Hackers community, the company encourages customers to share their ideas and modifications to IKEA products, often leading to the creation of new products or features.

  1. Entertainment Industry – Blockbuster vs. Netflix:

Do you miss going out on Fridays to rent movies with your friends? Unfortunately, this seems to be a memory lost in the 90s – Blockbuster’s failure to adopt a digital strategy is a classic example of poor innovation management. In contrast, Netflix thrived by continuously reinventing itself, demonstrating the importance of adapting to technological trends and consumer needs.

Challenges in Implementing Innovation Management

While innovation management offers numerous benefits, it doesn’t come without its challenges. And organizations may often encounter annoyances and obstacles that hinder the smooth execution of their strategies. Below are the most common challenges (and solutions, of course):

  1. Resistance to Change
    • Most people don’t like change. And your employees may feel threatened by new processes or technologies.
    • Solution: Foster a culture of innovation through incentives, transparent communication, and training programs.
  1. Resource Constraints
    • Limited budgets, staff, or time can slow down innovation efforts.
    • Solution: Use innovation management platforms to prioritize high-potential ideas and track progress efficiently, ensuring optimal resource allocation.
  1. Lack of Leadership Support
    • Without top-down endorsement, innovation initiatives may fall flat like a pancake (and even though you might love pancakes, you still want your ideas to gain traction, right?).
    • Solution: Involve leadership early in the innovation process to align their goals with project outcomes and emphasize the strategic value of innovation.
  1. Difficulty in Measuring ROI
    • Quantifying the ROI of innovation initiatives can be challenging.
    • Solution: Use KPI dashboards provided to track project milestones, monitor outcomes, and demonstrate measurable business impact.

What is Good Innovation Management?

Great question!Good innovation management is defined by efficiency, collaboration, and, of course, measurable outcomes. This is the best way to ensure that your innovation efforts stay on track.The idea here is to always have structured workflows to ensure that all your ideas contribute to growth.Needless to say, successful innovation involves every employee. Activities such as internal innovation challenges encourage staff to participate, fostering a community of problem-solving.Ah yes, and technology will be your best friend (for streamlining) – have a central point of access for all innovation-related activities, from ideation to project management. This ensures that no idea gets lost and that processes move swiftly.Let’s further explore this next.Learn more: How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

Innovation Management Systems and Software

Adding on to the above, modern businesses need structured platforms to manage the complexity of innovation projects. Alas, innovation management systems (IMS) are here to help streamline the ideation process, project tracking, and collaboration by consolidating data and tools into a single interface.In fact, innovation management software like innosabi not only accelerates time-to-market but also ensures every valuable idea is captured and nurtured.Seems too good to be true. It’s not!Here’s how such systems improve your innovation management:

  • Crowdsourcing Ideas: Involving both employees and stakeholders in generating ideas that reflect real-world needs.
  • Tracking and Managing Projects: Using dashboards and pipelines to evaluate progress and outcomes efficiently.
  • Cross-Team Collaboration: Facilitating communication between departments, ensuring alignment throughout the innovation journey.

Conclusion: Building a Future-Proof Innovation Strategy

The future belongs to companies that innovate consistently. With the right systems, processes, and culture in place, your business will navigate challenges, capitalize on emerging trends, and build lasting success.Ready to level up your innovation game? It's time to bring everyone to the table—employees, customers, and partners. With innosabi’sinnovation management suite, you can streamline your process and generate inventive ideas. Whether you're a fan of crowdsourcing, open innovation, or agile methods, the goal is the same: sustainable growth, efficiency, and a competitive edge. Don't miss out on the future. Start innovating today!

Keep on reading our other articles:

What Is Idea Management (And How to Do It Effectively)7 Hidden Internal Innovation Sources (With Examples)The Real Difference Between Innovation and Creativity in The Business World

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24 October 2024

The Real Difference Between Innovation and Creativity in The Business World

What's the secret to turning ideas into reality? Well, it may be because it takes a special combination of skills to succeed.Both creativity and innovation play vital roles in driving success. Wile creativity is similar to dreaming up new ideas, innovation is making those dreams a reality. Yes, they go hand-in-hand. But they’re not exactly the same thing.That said, it’s important to really understand the difference between creativity and innovation, especially if you want your business to keep thriving and evolving. Why?Because creativity gives you the juice, the new ideas; but innovation is what turns those ideas into something people actually want and use. If you can do both, wellthen you’ll be on the winning team.Learn more: The Ultimate Guide to Understanding the Innovation Process in Business for Growth

What is Creativity?

At its heart, creativity is all about thinking outside the box and exploring new possibilities. It’s a divergent process—which means it encourages brainstorming, experimenting, and imagining solutions that may not have been thought of before. While people often associate creativity with the arts—like painting, writing, or designing—it plays a bigger role in business, marketing, and product development.Seems confusing? We’re here to make it clear! Here are some real-world examples of creative activities:

  • Brainstorming sessions to generate innovative marketing strategies.
  • Designing eye-catching visual content for social media campaigns.
  • Developing unique business concepts or services that stand out in a crowded market.

In other words, creativity offers limitless potential, but in business it’s not always enough by itself. The sad truth is, many creative ideas remain just ideas unless there’s a plan to turn them into something real and useful. That’s where innovation comes in.Learn more: Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2024

So… What is Innovation?

Now, innovation is the process of taking those creative ideas and turning them into practical solutions that add something of value. It’s about implementation—bringing a product, service, or process to life—and refining what already exists to make it more effective or efficient.Although innovation is often associated with technology and product development, it goes beyond that. Businesses can also innovate by offering new services, improving customer experiences, or even disrupting entire industries with fresh ideas.Here are a few examples of innovation in action:

  • Launching a new product to solve a market need (like electric vehicles).
  • Streamlining internal processes to cut time and reduce costs.
  • Creating a revolutionary service, such as ride-sharing apps, that changes how people travel.

To sum up, innovation provides tangible result, creating value not only for businesses but also for its customers. On the other hand, creativity sparks the idea, innovation makes it happen—and this is what makes innovation such a powerful force for your business’ ultimate success.

Key Differences Between Creativity and Innovation

Let’s make it simple to understand. Here’s a breakdown of their key differences:Creativity generates ideas, innovation executes them.↳ Creativity focuses on coming up with possibilities; innovation ensures those are effectively implemented.Creativity is divergent thinking, innovation is convergent thinking.↳ Creativity encourages exploration and brainstorming; innovation narrows the focus to select and act on the best ideas.Creativity is often individual, innovation is collaborative.↳ A person may come up with a creative idea on their own, but turning that idea into a reality usually requires teamwork and cooperation.Creativity creates possibilities, innovation creates value↳ Creativity offers new ways of thinking. But only through innovation can those ideas be transformed into products, services, or processes that make a real difference.At the end of the day, the goal here is to ensure that creative efforts don’t go to waste but instead lead to innovations that drive growth, efficiency… and long-term success.

How Creativity and Innovation Work Together

So now you know: without creativity, businesses would lack fresh ideas to explore. Without innovation, those ideas would never leave the drawing board. And yes, both are essential for success—whether you’re growing a business, building a startup, or solving everyday challenges.Here are some examples of how these can work in harmony:

  • Marketing teams brainstorm campaign ideas, and the most promising concept is selected for launch.
  • A designer sketches product ideas, and an engineering team refines one into a functional prototype.
  • Entrepreneurs think up new business concepts, while innovation ensures those ideas turn into profitable ventures.

It’s tit for tat!Lean more: Innovation Examples in the Workplace: 17 Strategies to Spark Creativity and Growth

Fostering Creativity in Business

We’ve talked about this many times in our other articles. Businesses that nurture creativity give employees the freedom to think openly and explore new ideas. When creativity flourishes, it can lead to meaningful innovations that help companies adapt to change and meet their customers’ demands. Here are some of the best ways businesses can encourage creativity:

  1. Create a supportive environment where employees need to feel safe sharing ideas (without fear of criticism or rejection).
  2. Encourage risk-taking by letting people experiment–even if it means some ideas might not work out.
  3. Provide time and space for exploration simply by making room for brainstorming and reflection, without tight deadlines.
  4. Embrace diversity: Teams with varied backgrounds bring unique perspectives.

Learn more:How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

Promoting Innovation in Business

To turn ideas into meaningful solutions, businesses need clear processes and supportive environments. In other words, innovation requires structure and support.Companies that master innovation establish processes that encourage experimentation, collaboration, and continuous improvement. Want to know the best strategies to foster innovation?

  1. Set clear goals
  2. Learn from failure
  3. Celebrate success
  4. Provide resources and support

Learn more: The Ultimate Guide to Understanding the Innovation Process in Business for Growth

Importance of Creativity and Innovation in Business and Entrepreneurship

At the end of the day, companies that rely solely on routine methods risk becoming outdated. And those that embrace creativity and innovation disrupt markets.This means that entrepreneurs must possess both creative thinking to generate ideas and innovation skills to turn those ideas into profitable ventures. Without creativity, businesses stagnate. And without innovation, creative ideas fall flat like a pancake.Want some examples of creativity and innovation in entrepreneurship? Well, you’ve got them:

  • Uber: A few years ago, people would often complain about how it could often be difficult to find a taxi –limited taxi availability, high demand during peak hours, or simply drivers being selective about where they would go. The creative concept of ride-sharing was transformed into a disruptive innovation in transportation.
  • Airbnb: It seems like yesterday that the idea to rent out spaces short-term. But over these years, it has evolved into a global business model that completely redefined the hospitality industry.

Can You Be Creative without Being Innovative?

That’s the million dollar question, isn’t, it?Yes, it is possible to be creative without being innovative. Creativity focuses on generating ideas without requiring immediate implementation. For instance:

  • Many writers and artists often create works for personal satisfaction without seeking to commercialize them.
  • Teams may brainstorm innovative business concepts that unfortunately will never see the light of day due to lack of resources or market readiness.

BUT (and that’s a big but), when it comes down to business and entrepreneurship, creativity alone won’t make the cut. So to achieve the oh-so-desired success, ideas must be executed effectively through innovation. The true challenge lies in bridging the gap between creativity and innovation by ensuring that good ideas do not remain theoretical but are turned into actions.

Tools for Innovation at Work

But don’t be fooled, dear reader. Innovation doesn’t happen by chance—it requires the right tools and platforms to collect, manage, and develop ideas into tangible solutions. One such tool leading the way is innosabi, a platform designed to streamline innovation processes within organizations.With innosabi, businesses can:

  • Use data-driven insights to guide innovation efforts.
  • Track progress and align projects with business goals.
  • Collaborate in real-time to refine and prioritize solutions.
  • Crowdsource ideas from employees, customers, and stakeholders.

Platforms like innosabi make it easier for companies to harness creativity at all levels—whether it's gathering suggestions from employees or involving customers in co-creation. innosabi empowers teams to turn great ideas into reality, speeding up innovation cycles and ensuring no valuable insights get lost.

Summing Up – The Perfect Blend of Creativity and Innovation

Now you know that both creativity and innovation are essential ingredients for long-term business success. Although they’re closely connected, understanding their differences helps businesses and entrepreneurs harness both processes more effectively.Creativity fuels the spark by generating new ideas. Innovation carries that spark forward, bringing the ideas to life in ways that deliver something tangible (i.e. real value). If you can cultivate both within your organization, you’ll not only stay relevant—you’ll also gain a significant edge over your competition.So, can you succeed with just creativity? Maybe. Can you thrive with only innovation? Possibly. But if you want to achieve sustainable success, mastering both creativity and innovation will set you apart—and keep you evolving.

FAQs

  1. What is the difference between innovation and creativity?

Creativity involves generating original ideas, while innovation focuses on implementing those ideas to create value.

  1. Can you be creative without being innovative?

Yep, you can generate ideas without executing them. But for business success, both creativity and innovation are essential.

  1. What is a good example of creativity and innovation?

Tesla’s electric cars exemplify creative thinking combined with innovative execution.

  1. Why are creativity and innovation important?

Both are essential for businesses to stay competitive, adapt to change, and drive growth.

  1. What is the difference between creativity and innovation in entrepreneurship?

In entrepreneurship, creativity inspires new business ideas, while innovation ensures those ideas are practical, profitable, and scalable.

Dive deeper into business innovation with our featured articles:

Top 10 Best Practices of Discontinuous Innovation Management for Leaders and Teams7 Hidden Internal Innovation Sources (With Examples)What is Discontinuous Innovation? (And Why It’s the Key to Staying Ahead)

Guides
7 October 2024

Master Peter Drucker's 7 Sources of Innovation for Business Success

You're running a thriving business, and things are going okay. But “okay” isn't exactly thrilling, right? You want to grow, to stand out, to make a real impact. That's where innovation comes in! And Peter Drucker, a legendary management thinker, is here to help.Drucker, often called “the father of modern management,” knew that innovation wasn't just about having a brilliant idea – it was about systematically looking for opportunities. So, he gave us his7 Sources of Innovation,” a handy framework to uncover hidden potential for growth and change. Let's explore them together, with real-world examples to inspire you along the way.Learn more: Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2024

1. The Unexpected — Innovation from Surprising Events

Sometimes, the best innovations come from surprises! Unexpected successes, failures, or events can shake things up and create new opportunities. As the saying goes, “necessity is the mother of invention.” Think about the Post-it Note. It was born from a failed adhesive experiment, but someone saw potential in that “mistake,” and voilà! Or consider how the COVID-19 pandemic forced businesses to adapt and innovate in ways they never imagined.The key is to be open to the unexpected, embrace change, and recognize the potential in every situation, even those that seem like setbacks at first. Often, it's the unexpected challenges that push us to create the most innovative solutions.

2. Incongruities — Spotting Gaps in the Market

Have you ever noticed a gap between how things are and how they should be? That's an incongruity, and it's ripe for innovation. This could manifest in several ways:

  • Customer dissatisfaction: Maybe your customers are grumbling about a product that doesn't quite meet their needs, or they find a service frustratingly slow. These pain points are opportunities for you to step in and offer a solution that delights them.
  • Internal inefficiencies: Perhaps there's a process within your company that's riddled with bottlenecks, causing delays and frustration. Streamlining this process not only improves productivity but could also lead to innovative solutions that benefit your entire organization.
  • Market gaps: Sometimes, there's a glaring need in the market that no one is addressing. This is where truly disruptive innovations can emerge.

A classic example to illustrate this is Airbnb. They recognized the incongruity between the high cost of hotels and the desire for more affordable and personalized travel experiences. And simply by connecting travelers with homeowners willing to rent out their spaces, they created a whole new market and disrupted the traditional hospitality industry.

3. Process Needs — Improving Inefficiencies

Every business has processes, and sometimes those processes are, well, a bit clunky. Drucker says that these inefficiencies are actually golden opportunities. Toyota's renowned “lean manufacturing” system is a prime example of this. They relentlessly focus on eliminating waste – whether excess inventory, unnecessary movement, or defects – This way, Toyota revolutionized the automotive industry. They streamlined their production processes, reduced costs, and improved quality, setting a new standard for both efficiency and customer satisfaction.So keep this in mind: innovation management strategies don’t always require groundbreaking inventions. Sometimes, it's about refining and optimizing what you already have.Learn more: How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

4. Industry and Market Changes — Staying Ahead of the Curve

The world is always changing, and industries and markets are no exception. New technologies emerge, customer preferences shift… and, AHA, competitors enter the scene (yikes!). So companies that can spot these changes and adapt quickly are the ones that thrive. Netflix started as a DVD rental service but saw the shift towards streaming. They embraced it and became a global entertainment giant. This echoes Drucker's belief that innovation is about “doing something different, rather than doing the same thing better.”

5. Demographic Changes — A Key Source in Peter Drucker's Innovation Model

The world is in a constant state of flux and, naturally, so are its people. Populations grow, age, become more diverse, and their needs and preferences evolve. Smart businesses don't just observe these demographic shifts; they actively anticipate and embrace them, recognizing that they represent a wellspring of innovation opportunities.Consider the aging population in many countries. This demographic trend has fueled the rise of products and services tailored to older adults, from accessible home designs and assistive technologies to travel experiences and even financial planning tools. Similarly, the increasing demand for plant-based foods reflects a shift in dietary preferences and ethical concerns, prompting food companies to innovate and create delicious and sustainable alternatives.

6. Changes in Perception — Responding to Social Trends

Sometimes, it's not the world that changes, but how we see it. Social values, cultural norms, and attitudes evolve, creating new markets and opportunities.The growing awareness of environmental issues has led to a boom in sustainable products and companies that focus on social responsibility. Consumers are increasingly seeking out eco-friendly options, from reusable water bottles and organic clothing to electric vehicles and renewable energy solutions.Take the recently-launched iPhone 16, made from a significant amount of recycled materials, reflecting Apple's commitment to sustainability. The company has been steadily increasing the use of recycled content in its products, and the iPhone 16 is a testament to that effort.Apple's focus on using recycled materials helps reduce the environmental impact of its products by decreasing the need for mining new materials, conserving resources, and lowering carbon emissions.

7. New Knowledge — Leveraging Breakthrough Discoveries

New scientific discoveries and technological breakthroughs can spark incredible innovations. The development of the internet revolutionized communication and commerce, and advancements in artificial intelligence are transforming countless industries. But innovation isn't just about harnessing cutting-edge technology; it's also about combining new knowledge with a keen understanding of human desires and aspirations.Again, let’s use Apple as an example, with its iPhone being a testament to this. It was a cultural phenomenon that tapped into the desire for a device that could do more than just make calls. And by combining touchscreen technology with a sleek design and a user-friendly interface, Apple created a product that redefined the mobile phone industry and paved the way for a new era of connectivity and convenience.Knowledge is power, and the pursuit of new knowledge is the fuel that drives innovation. So stay curious, invest in research and development, and foster a culture of learning… and you’ll stay at the forefront of progress.

Let’s Wrap It Up — How to Use Sources of innovation by Peter Drucker

Drucker's 7 Sources of Innovation aren't just a list – they're a mindset. They encourage us to be curious, to question the status quo, and even to actively seek out opportunities for growth and change. Innovation is all about systematically searching for possibilities and having the courage to act on them.So, whether you're running a small business or a large corporation, take Drucker's principles of innovation advice to heart. Look for the unexpected, identify incongruities, improve processes, adapt to market changes, understand demographic shifts, embrace new perceptions, and leverage new knowledge. If you're eager to learn more about Drucker's insights and how to apply them to your own business, we recommend checking out his book “Innovation and Entrepreneurship” or exploring the wealth of articles on innovation and entrepreneurship available on the Harvard Business Review website.Keep your heart and mind open to new possibilities - and never stop seeking ways to make a positive impact on the world.

FAQs

What are Peter Drucker's 7 Sources of Innovation?

Peter Drucker's 7 Sources of Innovation include the unexpected, incongruities, process needs, industry and market changes, demographic changes, changes in perception, and new knowledge.

How can I apply Peter Drucker's 7 Sources of Innovation to my business?

You can apply Drucker's sources by systematically identifying opportunities in each area, from process improvement to market adaptation and embracing demographic shifts.

Why is innovation important for businesses?

Innovation drives growth, helps businesses stay competitive, and allows companies to meet evolving market demands.

Can small businesses use Drucker's innovation framework?

Yes! Drucker’s innovation framework is applicable to businesses of all sizes, from startups to large corporations.

What is an example of innovation from unexpected events?

One famous example is the invention of the Post-it Note, which originated from a failed adhesive experiment.

How do demographic changes fuel innovation?

Demographic shifts, such as aging populations or changing dietary preferences, create new market needs and opportunities for businesses to innovate.

Enjoyed this article? Dive deeper into innovation and business strategies with these related reads:

11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative GeniusHow to Improve Innovative Thinking so That You Can Unlock Creativity in Your WorkplaceWhat Is Idea Management (And How to Do It Effectively)

Guides
26 September 2024

Mastering Innovation Challenges: A Roadmap for Success

During the deep dive sessions of innosabi connect, our annual customer meeting, innosabi’s Customer Success Managers and customers work together on best practices for current topics. One of this year’s focus was "Innovation challenges: Best practices for conducting successful crowd innovation".Innovation challenges are increasingly popular among organizations looking to harness collective intelligence and generate creative solutions to specific problems. These competitions invite a diverse range of participants—employees, customers, partners, and stakeholders—to offer their insights, resulting in a wealth of new ideas. However, the success of these challenges hinges on several factors. Below is a roadmap, drawing from the key insights shared during the Connect Deep Dive session, on how to run a successful innovation challenge.

What are Innovation Challenges?

Innovation challenges are structured competitions aimed at solving specific problems or seizing new opportunities. By offering a platform for idea submissions, organizations can crowdsource solutions from a wide range of perspectives. The process typically follows a structured funnel:

  1. Idea Submission: Participants submit their ideas, often in response to clearly defined prompts.
  2. Evaluation by experts: Experts will evaluate the ideas for their feasibility and their strategic fit.
  3. Voting (Community and Expert): Ideas are reviewed and voted on either by the crowd, experts, or both.
  4. Winner Selection: The best ideas are chosen based on voting results, which can involve both community preferences and expert evaluations.

Examples of an idea funnel: Expert Evaluation and Community voting can be done in parallel, too![vc_column width="1/3"][single_img image="45831"][vc_column width="1/3"][single_img image="45831"][vc_column width="1/3"][single_img image="45837"]

Why Are Innovation Challenges Important?

These challenges offer organizations several benefits:

  1. Crowdsourcing Innovation: Access a wide range of ideas from people with diverse backgrounds and experiences.
  2. Focused Solutions: Tackle specific issues relevant to the organization by channeling creativity in a structured way.
  3. Fostering Engagement: Encourage participation from internal and external stakeholders, building a community around innovation.

Common Pitfalls and How to Avoid Them

While innovation challenges have significant potential, they can also fail due to missteps in planning or execution. From our session, we identified some of the least successful challenges and why they faltered:

    1. Lack of Clear Ownership: When there is no clear sponsor or ownership after the challenge, ideas fall through the cracks.
    2. Poor Communication: Without transparent, engaging and clear communication regarding the timeline, project goals, and expectations, participants are left unsure about how the challenge works, leading to confusion and disengagement.
    3. Undefined Target Group: When a challenge lacks a clear target audience, it becomes less attractive to potential participants. If users don’t feel directly involved or connected, their motivation to engage decreases, leading to lower participation and reduced quality and quantity of contributions.
    4. Irrelevant Ideas: Without a clear goal or properly defined challenge, submissions might miss the mark and fail to address top management’s needs.
    5. Rushed Testing Phase: If the testing phase before launching the challenge is rushed, critical parameters can be overlooked. A poorly prepared challenge can encounter unforeseen issues during its execution, leading to failure. Taking the time to thoroughly test all aspects of the challenge can prevent avoidable setbacks.

Best Practices for Running a Successful Innovation Challenge

To avoid these issues and maximize the potential of your innovation challenge, here are the top tips that emerged from our most successful challenges:

  1. Transparent Communication:
    • Explain the entire process upfront, including timelines, how winners will be selected, and what participants can expect.
    • Keep participants informed throughout the challenge via updates, blogs, and internal communication channels.
  1. Official Communications from Management:
    • Management, especially C-Level, should communicate on the challenges to motivate the community by showing trust and transparency, empowering them to contribute solutions. This involvement fosters a sense of ownership and shared purpose, boosting engagement, collaboration, and loyalty toward achieving common goals.
  1. Sponsorship & Ownership:
    • Ensure the challenge has clear ownership, with dedicated sponsors who are invested in driving results and following through on winning ideas.
  1. Hot Topics and Timing:
    • Choose a relevant and timely problem to solve. When participants see a direct connection between the challenge and a pressing issue, they’re more likely to engage and contribute meaningfully.
  1. Effective Use of the Idea Funnel:
    • Implement a two-phase selection process. First, have experts evaluate these ideas for feasibility and strategic fit. Then, allow community voting to identify popular ideas.
    • Gamify the experience by offering incentives, such as credits or prizes, for various actions (submitting, voting, commenting).
    • Most importantly, implement the ideas! It is usually very rewarding and motivating for employees to see their idea become reality!
  1. Clear Definition of Goals and Target Groups:
    • Set clear and specific objectives for the challenge. Know what you are looking for in submissions and communicate this to participants.
    • Structure the challenge timeline to ensure enough time for submission, evaluation, and feedback, without losing momentum.
    • Define a precise Target Group before launching the challenge, to ensure that goals and communication are adapted to their interests
  1. Testing Phase
    • Take the time to properly test all critical parameters before launching the challenge to ensure that everything runs smoothly.
    • Don't hesitate to run multiple test phases with different test groups. Remember, preparation is key!

How to Present Your Challenge

The presentation of the challenge is just as important as its execution. Here are some tips for effectively communicating your innovation challenge:

  1. Appealing Media: Use engaging visuals—images, videos, and GIFs—to draw attention.
  2. Key Information: Make the purpose, timeline, and rewards clear from the start. Explain evaluation criteria and who the key sponsors are.
  3. Showcase Ideas: Feature the latest submitted ideas to inspire others and keep the momentum going.
  4. Guidance and Support: Provide a comprehensive FAQ, help center, and contact points for participants who may have questions.

Conclusion: Motivate Your Community

A successful innovation challenge doesn’t just happen—it requires thoughtful planning, clear communication, and active management. Keep your community motivated by sticking to your promises, offering rewards, implement the winner ideas and being transparent throughout the process. By following these guidelines, you can ensure your innovation challenge will yield high-quality, actionable ideas and foster greater collaboration within your organization.Now is the time to start planning your next innovation challenge! With the right structure and approach, you can unlock a world of creative potential waiting to be tapped.

Guides
24 September 2024

Innovating with Your Ecosystem and Managing Your Startup Portfolio

During the deep dive sessions of innosabi connect, our annual customer meeting, innosabi’s Customer Success Managers and customers work together on best practices for current topics. One of this year’s focus was “Innovate with your ecosystem and manage your Startup portfolio”.

Why Innovate with Your Ecosystem?

An innovation ecosystem is a dynamic network of companies, startups, entrepreneurs, investors, and other stakeholders who collaborate to share resources, knowledge, and expertise. By tapping into the collective strengths of this ecosystem, companies can accelerate innovation, reduce costs, and increase access to new markets. This interconnected approach provides a competitive edge and ensures businesses can respond quickly to emerging trends and opportunities.To effectively manage a startup portfolio within this ecosystem, organizations must:

  1. Define clear objectives for their innovation strategy.
  2. Continuously evaluate what’s working and where improvements are needed.
  3. Create a framework that engages internal teams with external partners, fostering collaboration and knowledge-sharing.

Three Best Practices for Deploying Open Innovation

To successfully innovate with your ecosystem, three core practices are essential: maintaining data quality, building expert networks, and scouting for external solutions. These steps ensure that your organization can fully leverage its partnerships with startups and other players within the ecosystem.

1. Data Quality: The Foundation of Open Innovation

Within an innovation ecosystem, maintaining high-quality data is crucial for successful collaboration. Accurate, up-to-date information about startups and partners allows internal teams to make informed decisions and ensures that resources are allocated efficiently. Without reliable data, the full potential of external partnerships is lost, and engagement with the ecosystem can diminish.Key Approaches for Data Quality:

  1. Regular updates from individuals managing startup relationships can help ensure accurate, current information.
  2. Embedding data management into daily workflows encourages teams to consistently update partner details, ensuring quality data is always available.
  3. Automating data updates from external sources (e.g., financial data, funding milestones) helps ensure that your platform remains a dependable resource for collaboration.

innosabi Startup Features:

  1. Automated Data Updates: Automatically refresh crucial startup data, such as financials or key contact changes, by integrating with external databases.
  2. CRM Tools: Keep track of all interactions—meetings, events, and key developments—within a startup card to monitor progress.
  3. Share to Complete: Enable startups to directly update their own profiles on your platform, minimizing administrative overhead and ensuring the most relevant information is always available.

2. Building and Maintaining an Expert Network

Innovation ecosystems thrive on collaboration, and a robust internal expert network is essential for evaluating and managing external partnerships effectively. By involving experts across various fields—such as technology, product development, and market strategy—companies can assess startup partners with greater insight and make better-informed decisions.Key Approaches for Building Expert Networks:

  1. Decentralizing innovation efforts can empower departments or business units to collaborate with external partners more closely, allowing for quicker decision-making and more relevant connections.
  2. Establishing specialized expert groups within the organization (e.g., technology or market-specific experts) can provide invaluable guidance when evaluating new opportunities.
  3. Facilitating knowledge-sharing between startups and in-house experts fosters a collaborative environment that benefits both parties.

innosabi Startup Features for Expert Networks:

  1. Expert Management Module: This feature allows you to organize and maintain your internal expert network, linking them to specific innovation challenges or technology areas.
  2. Evaluation Tools: Experts can provide feedback through detailed assessments, helping to identify the most promising partnerships.
  3. Communication Integration: APIs with tools like Microsoft Teams allow for seamless communication between internal experts and external partners, enhancing the speed and effectiveness of decision-making.

3. Scouting: Matching Internal Needs with External Solutions

In an innovation ecosystem, scouting plays a critical role in identifying and selecting the right startups and partners to address internal needs. This process requires a structured, methodical approach that matches specific challenges within the organization to the most suitable external solutions.Key Approaches for Effective Scouting:

  1. In a top-down approach, senior management defines strategic challenges, guiding scouting efforts toward solutions that align with long-term business goals.
  2. A bottom-up approach encourages employees to identify specific needs and opportunities, which can then be addressed by relevant startups.
  3. Technology, including AI-driven matchmaking, can help streamline the scouting process by quickly identifying the best-fit partners for a particular challenge.

innosabi Startup Features for Scouting:

  1. APIs for Scouting Databases: Easily search external databases and platforms to discover new partners, bringing them into your platform for relationship management.
  2. AI Matchmaking: Intelligent algorithms automatically match internal needs with suitable partners, making the scouting process more efficient and targeted.

Conclusion: Questions to Shape Your Innovation Strategy

Open innovation requires more than just partnerships—it demands structured processes, high-quality data, and a network of experts to manage and support collaboration. As you think about your own innovation strategy, consider:

  1. Is your data up to date and encouraging internal teams to collaborate with the ecosystem?
  2. Do you have a strong expert network to evaluate and guide external partnerships?
  3. How structured is your process for scouting and matching internal needs with external solutions?

By embracing these best practices and engaging with the broader innovation ecosystem, you can unlock new opportunities, drive growth, and ensure your company stays ahead in a rapidly changing business environment.

Guides
24 September 2024

Fostering Community Participation for Innovation Platforms

During the deep dive sessions of innosabi connect, our annual customer meeting, innosabi’s Customer Success Managers and customers work together on best practices for current topics. One of this year’s focus was “Fostering community participation: How to build and maintain a motivated crowd”. Creating a vibrant and engaged community is essential for the success of any innovation platform. Whether your program is in its early stages or more mature, understanding how to motivate participants to contribute and sustain their involvement can make all the difference. Let’s explore strategies for fostering community participation tailored to the maturity of the innovation platform, from kick-off to long-term success.Read more:best practices for community guidance in innovation: how to manage your community from onboarding to expert level

Early-Stage Innovation Platforms: Celebrate Participation and Foster Interaction

When an innovation platform is new, the focus should be on engaging participants and celebrating their contributions. Early adopters are crucial to building momentum, and recognizing their efforts can set a positive tone for future involvement.

  1. Moderation and Rewards: Introduce mechanisms to encourage active participation, such as offering points, badges, or even monetary rewards. These incentives help to acknowledge community members who take the time to contribute.
  2. Highlight Interaction, Not Immediate Results: It’s important to manage expectations at this stage. Big impacts from community input might take time, so instead of focusing solely on immediate results, emphasize the value of community interactions. Acknowledge that each contribution is helping to shape future innovation.
  3. Continuous Engagement: Ensure there are regular opportunities for interaction. Host forums or moderated discussions where members can exchange ideas and learn from one another. This keeps the community spirit alive while waiting for larger projects to take shape.

Mature Innovation Platforms: Showcase Results and Celebrate Success

As an innovation platform matures, the focus should shift from celebrating participation to celebrating results. Participants will want to see how their contributions are making a tangible impact.

  1. Highlight Success Stories: On a quarterly or yearly basis, summarize successful projects that were implemented with help from the community. Showcase how community input directly influenced product development, process improvements, or organizational changes.
  2. Interviews and Insights: Publish interviews with key stakeholders responsible for implementing the community’s ideas. This not only provides transparency but also gives community members a deeper understanding of how their ideas evolve into real-world solutions.
  3. Visible Improvements: As the platform grows, the community should be able to see more frequent and meaningful improvements resulting from their input. This ongoing visibility encourages continued participation and demonstrates that the community’s efforts are valued.

[single_img image="45817"]

Motivating Users Upfront: Creating Excitement and Purpose

To generate initial enthusiasm and participation in an innovation platform, it’s crucial to start strong with a clear sense of purpose and direction.

  1. Kick-Off Events: Host a live or online event—such as a webinar—to introduce the platform, the challenges it seeks to address, and the role participants will play. This gives the program a personal touch and provides an opportunity for potential participants to ask questions and address doubts directly.
  2. Present the Project’s Purpose: Ensure that the participants understand the mission and objectives of the innovation challenge. Clear communication about what’s needed and how their ideas will be used makes participants feel more invested in the process.

Be Strategic with Incentives

While material incentives, such as merchandise, can motivate some, they may not appeal to everyone. If the incentives are not relevant or desirable, they might even deter participation.

  1. Offer Meaningful Rewards: Instead of generic prizes, focus on incentives that provide recognition or unique experiences. Opportunities to meet with management or industry experts are often more valuable to participants who want to make a real difference.
  2. Recognition is Key: Publicly recognizing contributors for their smart and innovative ideas is a powerful motivator. Acknowledge not just the winning ideas, but also highlight valuable insights or feedback that contributed to shaping a project.

Transparency and Continuous Feedback: Building Trust

One of the biggest deterrents to participation is a lack of transparency. If participants feel their ideas are being ignored or not taken seriously, they’re unlikely to continue contributing.

  1. Show What Happens to Ideas: Communicate clearly what happens after an idea is submitted. Even if an idea is not implemented, providing a reason for rejection or explaining how it influenced other projects builds trust within the community.
  2. Create a Feedback Loop: Don’t treat community input as a one-time event. Regularly update participants on the status of their ideas and invite them to continue contributing to future projects. This repetition of success and feedback helps to maintain long-term engagement.

Conclusion

Fostering community participation for innovation platforms requires a thoughtful approach that evolves with the platform’s maturity. Whether you are just getting started or have an established program, the key is to build an environment where participants feel recognized, see tangible outcomes, and have opportunities to make a meaningful impact. By focusing on interaction, success stories, meaningful incentives, and transparency, you can create a thriving community that continues to drive innovation forward.Read more: Celebrating Success: Unlocking the power of intrinsic and extrinsic motivation

Guides
24 September 2024

7 Hidden Internal Innovation Sources (With Examples)

Companies often get caught up chasing the latest trends, hoping the next big thing will give them an edge. But here's the secret: the seeds of groundbreaking ideas might already be growing within your own walls. We're talking about internal innovationsources - the kind that springs from your people, processes, and existing knowledge.Relying solely on external sources is risky - kind of like building your house on someone else's land. But tapping into these internal sources of innovation fuels sustainable growth and sets you apart from the competition.In this article, we'll unveil 7 internal innovation sources that every organization, big or small, can unlock. Think of them as hidden treasure chests waiting to be discovered. This way, you’ll learn how to transform your company from the inside out!

A Quick Definition – What is internal innovation?

Simply put, internal innovation is like a company's own creative spark. It's when employees come up with new ideas, solutions, or even entirely new products, all from within the company itself.Let's say a company wants to improve its customer service. They might turn to their own internal data source, like customer feedback surveys or call logs, to spot trends or areas for improvement. That's an example of internal sourcing – using information the company already has to come up with new ideas.Next, let's go over seven main sources of innovation from within your organization.Learn more: 11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

  1. Leadership

Imagine your company as a ship. Sure, you need a skilled crew and a sturdy vessel, but without a captain charting the course, you're just adrift at sea. And when it comes to innovation, leaders are those captains. They're the ones who set the vision, inspire the crew, and create a culture where bold ideas can flourish.Think Elon Musk. Love him or hate him, there's no denying his impact. At Tesla and SpaceX, he's constantly pushing boundaries, challenging the status quo, and making the seemingly impossible a reality. His leadership style sends a clear message: innovation isn't just encouraged, it's expected.But you don't have to be Elon Musk to be an innovation catalyst. Any leader, at any level, can make a difference. It's about empowering your team to experiment, celebrating their failures as learning opportunities, and rewarding those who dare to think differently. When leaders embrace this mindset, they create a ripple effect that spreads throughout the entire organization.Learn more: Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2024

  1. Intrapreneurs

Ever had that employee who's bursting with ideas, the one who's always thinking outside the box? That's your intrapreneur right there. They're just like entrepreneurs, but instead of starting their own company, they use their hustle and drive to innovate within your organization.Remember the PlayStation? It wasn't some big-wig executive's brainchild. It was born from the passion of Ken Kutaragi, a Sony engineer who went rogue (in a good way!) and pursued his passion project despite initial pushback from management. And look where that led! That's the power of intrapreneurship – it can lead to groundbreaking innovations that might otherwise never see the light of day.So, how do you unleash this internal entrepreneurial spirit? It starts with recognizing and supporting your intrapreneurs. Give them the autonomy and resources they need to experiment, and don't forget to celebrate their successes, big and small. When you empower your employees to act like entrepreneurs, you're not just fostering innovation, you're building a culture where everyone feels ownership and excitement about the company's future.The lesson? Don't underestimate the power of your intrapreneurs. They can be your biggest weapon for disruptive innovation. Give them the freedom and resources to explore their ideas, and watch the magic happen.

  1. All Employees

They say "two heads are better than one?" So imagine what a whole company of heads can do! Another internal innovation source is to tap into the collective genius of every single employee.Think about it. Your employees are on the front lines. They are constantly interacting with customers, solving problems, and seeing firsthand where things could be improved. In other words, they're a goldmine of precious ideas just waiting to be unearthed.The problem? Often, outdated communication channels or a lack of the right tools can stifle those great ideas before they even see the light of day. That's where specialized idea management software comes in, providing a platform for employees to share, discuss, and collaborate on ideas. This ensures that no brilliant spark will ever go unnoticed.Let’s take Southwest Airlines as an example. They've built a whole culture around employee-driven innovation. From cost-saving tweaks to customer-wowing ideas, their employees have contributed countless improvements that have kept the company soaring high.The road to success here is to create an environment where everyone feels comfortable sharing their thoughts and ideas. Think suggestion boxes, hackathons, or even just open channels for communication and feedback. Why? Because when your employees feel heard and valued, they're more likely to speak up and share those brilliant ideas they've been silently brewing.Learn more:11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

  1. Centralized R&D

A centralized R&D department is your company's very own innovation powerhouse.Big players like Google know the power of focused R&D. Their "moonshot" projects, from self-driving cars to internet-beaming balloons, are born from dedicated teams given the freedom to explore and experiment. These aren't just incremental improvements; they're the kind of groundbreaking innovations that can reshape industries.But of course, not every company has Google-sized resources. The good news is that you don’t necessarily need it to drive innovation from within. Investing in R&D, even on a smaller scale, can pay off big time. A 2014 study by PwC's strategy team revealed that companies plan to significantly increase their R&D spending on innovation, aiming to allocate up to 60% of their R&D budget within the next decade, compared to the current 40%. This investment in centralized R&D is geared towards achieving groundbreaking, transformative innovations, while the day-to-day, incremental improvements often come from employees within individual business units.It's about attracting top talent, creating an environment where scientists and engineers can thrive, and giving them the space to pursue those big, bold ideas.

  1. Decentralized R&D

Let’s add on to the above. Think R&D is a one-size-fits-all deal? Not in these days’ more complex business world. Big companies juggling multiple products or services often find that a centralized R&D department just doesn't cut it. Different business lines have different needs, different challenges, and different innovation timelines. And that's where decentralized R&D comes in – it gives each internal business unit the freedom to chart its own creative course.Schneider Electric, the energy management giant, realized that a centralized approach wouldn't work for their diverse range of products and markets. So, what did they do? They empowered each business line to have its own R&D team, laser-focused on meeting the specific needs of its customers.Think of this example like having mini innovation hubs spread throughout your company, each with its own unique expertise and focus. A decentralized R&D taps into the everyday brilliance of your very own employees.Can you imagine a marketing team brainstorming a creative new campaign, or a customer service rep coming up with a way to streamline the support process. Those aren't just isolated ideas; they're valuable innovations that can significantly impact your bottom line.

  1. Innovation Labs

Forget the stuffy boardrooms and endless PowerPoint presentations (bo-ring!). If you want to see where the real future is being cooked up, head to the innovation lab. These aren't your typical corporate spaces. Innovation labs are the modern-day equivalent of the legendary "skunkworks" – those secretive, autonomous teams that companies like Lockheed Martin used to develop groundbreaking projects like the SR-71 Blackbird spy plane. But instead of building top-secret aircraft, today's innovation labs are tackling everything from artificial intelligence to sustainable energy to the future of retail.And these aren't just side projects or pet initiatives. Companies who aim to stay ahead are pouring serious resources into their innovation labs, staffing them with full-time employees handpicked from various departments and giving them the freedom to operate like independent startups within the larger organization. These Innovation labs are plugged into the pulse of the company, leveraging its existing assets – technology, partnerships, market access – to turn their ideas into reality. They're the bridge between the company's current capabilities… and its future ambitions.

  1. Failures

Sometimes, the most groundbreaking innovations aren't the result of meticulous planning or strategic foresight. Rather, they're born from unexpected twists and turns – the "oops!" moments that make you scratch your head and wonder, "Now what?"Here’s an example: 3M's iconic Post-it Notes weren't the result of some grand master plan. In fact, they were born from a failed experiment. A scientist was trying to create a super-strong adhesive, but instead, he ended up with a weak, reusable one. At first, it seemed like a flop. But then, someone had the brilliant idea to use it for bookmarks, and voila! Just like that, the Post-it Note was born.And that's the true beauty of unexpected outcomes. They force us to think differently, to question our assumptions, and to see possibilities where we once saw only problems. A failed product launch might reveal a hidden market need. A surprising customer complaint could lead to a revolutionary new feature.So remember to embrace those curveballs, those happy accidents– and turn them into opportunities for growth and innovation.

Wrapping it Up

So, there you have it – seven main sources of internal innovation, hiding in plain sight within your own organization. From visionary leaders to everyday employees, from unexpected failures to dedicated R&D teams, the potential for groundbreaking ideas is all around you.Remember, innovation is a mindset, a culture, a way of doing business. It's all about empowering everyone, from the CEO to the intern, to contribute their unique perspectives and ideas. It's about embracing the unexpected, learning from failures, and constantly pushing the boundaries of what's possible.So, what are you waiting for? It's time to take a closer look at your own organization and see how you can tap into these internal sources to fuel your future success. Don't let those hidden gems of innovation go undiscovered. Unleash the power within, and watch your company soar to surprising heights!

Enjoyed reading this? Find more below:

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17 September 2024

Innovation Examples in the Workplace: 17 Strategies to Spark Creativity and Growth

Ever feel like your workplace could use a jolt of creativity? We've all been there. But what if there were simple, actionable ways to spark innovation? Well, get ready to be inspired! We're diving deep into 17 real-world innovation examples in the workplace that can transform your company culture and drive serious growth.Get ready for a creativity boost and discover strategies that will make your team say, "Why didn't we think of that before?"

What is Innovation in the Workplace? - And Why It Matters.

Innovation in the workplace is not about coming up with the next big thing or having the latest tech. Rather, it's more about fostering a mindset of continuous improvement, where everyone feels empowered to challenge the status quo and to explore unforeseen possibilities.Think of it like this: if a company stands still, it risks getting left behind. Markets are constantly shifting, technologies evolving, and customer expectations are changing at lightning speed. This means that innovation at work isn't a luxury anymore, it's actually a necessity. But innovation isn't just about survival; it's also about growth and opportunity. That’s why so many companies are now prioritizing hiring a Chief Innovation Officer (yep, that’s a thing). By constantly seeking out new and better ways of doing things, companies can unlock hidden efficiencies, tap into new markets, and create products or services that truly delight their customers. Moreover, innovation is also good for employees. A culture of innovation fosters a sense of excitement, engagement, and purpose. It encourages people to think creatively, take risks, and learn from their mistakes. It creates an environment where everyone feels like they have a stake in the company's success and that their ideas matter. Because in the end, innovation isn't just about keeping up with the competition; it's about creating a better future for everyone.

17 Best Innovation Examples in the Workplace

1) Fostering a Culture of Innovation

1.1 Idea Management Systems

Ever had a brilliant idea but didn't know where to share it? That's where idea management systems come in! Think of it as a virtual suggestion box, but better. Everyone can pitch their ideas, discuss them, and even vote on their favorites. This is how you make innovation an engaging team sport!

1.2 Hackathons & Innovation Challenges

Think of these as creativity marathons! Employees get together, brainstorm innovative ideas, and crack tough problems or come up with impressive new ideas. It's fast-paced, fun, and it's an efficient way to get those creative juices flowing.

1.3 Innovation Labs

Sometimes, your employees just need a space to experiment and play around with new ideas, away from the daily grind. That's where innovation labs shine. It's like a playground for innovation, where dedicated teams or even individuals can tinker with new technologies and approaches (we’ll talk more about how technology can help drive innovative and creative ideas in the workplace too, so be sure to read this article until the very end).

1.4 Cross-functional Collaboration

Ever noticed how talking to someone from a different department can spark new ideas? That's the power of cross-functional collaboration. That’s when you break down those silos and bring different teams together to share their perspectives and find solutions that might not have been possible otherwise.

1.5 Continuous Learning & Development

We’ve already said it: the world's changing fast, and you need to keep up! That's why your company should aim to encourage continuous learning and development and we’re talking, at all levels. Whether it's attending conferences, taking courses, or pursuing certifications, your employees should be at the forefront of industry trends so that they can bring those fresh ideas back to the table.

2) Workplace Practices & Policies

2.1 Flexible Work Arrangements

Traditional 9-to-5 schedules are getting a makeover (hooray!). Embracing flexible work arrangements, such as remote work and flexible hours, is a hallmark of best examples of how to drive innovation in the workplaces. Don’t be fooled by the outdated way of doing things. In fact, show your commitment to adapting to the evolving needs of the modern workforce. That’s because empowering employees to achieve a better work-life balance often results in a boost in productivity and job satisfaction.

2.2 Employee Wellness Programs

Adding on to the above, recognizing the link between employee well-being and productivity, innovative companies are prioritizing comprehensive wellness programs. Ahealthier and happier workforce translates to a more engaged and creative one. In fact, an University of Oxford study showed that happy workers are 13% more productive. From group yoga classes to meditation sessions, and even mental health support… These are just a few of the many real-world examples of initiatives aimed at creating a workplace where employees feel valued and cared for. As a result, you guessed it, this fuels creativity and innovation.

2.3 Employee Recognition & Rewards

Feeling valued is a powerful motivator (eversince getting a star from our kindergarten teachers, we all love being recognized by our efforts). And companies that regularly acknowledge and reward their employees for their contributions cultivate a culture of appreciation. Such recognition not only boosts morale but also fosters motivation and encourages individuals to consistently perform at their best.

2.4 Diversity & Inclusion Initiatives

It’s a given, a truly innovative workplace embraces diversity. That’s because, by fostering an inclusive environment where everyone feels welcome and respected, companies can unlock a wider range of ideas and talent.This diversity of thought and experience becomes a catalyst for innovative ideas to bloom like a beautiful garden during Spring.

2.5 Transparent Communication

Open and honest communication builds trust and fosters a sense of ownership among employees. Innovative companies prioritize transparency, which ensures that information flows freely at all levels. The result? An empowered workforce that feels connected to the company's mission and goals. And TA-DA, this leads to increased collaboration and a shared sense of purpose.

3) Technology & Tools

3.1 Artificial Intelligence (AI) & Machine Learning (ML)

AI and ML aren't just commonplace terms, they're actually transforming the way everyone works. From automating mundane tasks to extracting valuable insights from mountains of data, these technologies are driving innovation by enabling us to work smarter, not harder. Imagine making data-driven decisions with unprecedented accuracy or freeing up your team to focus on strategic initiatives. That's the power of AI and ML in action!

3.2 Cloud Computing

The cloud isn't just a fluffy place in the sky; it's a game-changer for workplace innovation. Simply by providing on-demand access to computing resources, storage, and collaboration tools, cloud computing enables agility, flexibility, and scalability. Now, teams can work seamlessly from anywhere, access critical information in real-time, and scale their operations effortlessly. It's innovation that breaks down barriers and empowers teams to achieve more!

3.3 Collaboration & Communication Platforms

Sorry grandmas, but siloed communication and endless email threads are becoming a thing of the past (it’s been long due).Collaboration and communication platforms like Slack, Microsoft Teams, and Zoom are fostering a new era of connectedness in the workplace. These tools enable real-time communication, seamless file sharing, and virtual collaboration, regardless of location.

3.4 Project Management Tools

Managing complex projects can feel like herding cats, but project management tools bring order to the chaos. Innovation management platforms like innosabi streamline your entire innovation process, from the initial planning and task allocation to tracking progress and meeting deadlines. This ensures projects stay on track, teams stay aligned, and everyone knows what's happening, when.

3.5 Automation & Robotics

The robots aren't taking over (yet!), but they are transforming the workplace as we know it. So let’s welcome them for now.Whether it's streamlining manufacturing processes or automating data entry, these technologies are driving efficiency, productivity, and ultimately, new creations.

4) Additional Examples: Thinking Outside the Box

4.1 Design ThinkingForget about jumping straight to solutions. Design thinking is all about putting people first! The whole idea behind it is to take the time to truly understand your customers’ needs and pain points before you ever start brainstorming ideas. It's a creative process of trial and error, where you prototype, test, and refine your solutions until you hit the bullseye. Why? Because this human-centered approach ensures you're creating products and services that people actually want and need.4.2 Open InnovationThey say two heads are better than one, right? Well, imagine what you can achieve when you open your doors to collaboration! Open innovation taps into the collective genius of your external partners, customers… and even your competitors. Sharing ideas, co-creating solutions, and leveraging diverse perspectives all lead to innovation. Kind of like hosting a brainstorming session… but on steroids!Learn more: Scaling Innovation Processes Through Internal and External Stakeholder Communication

3 Successful Real-World Examples of Innovation in the Workplace

Google's "20% Time"Google famously allows its employees to dedicate 20% of their workweek to pursue personal projects and ideas. As a result, this has led to the birth of groundbreaking innovations like Gmail and AdSense, demonstrating the power of empowering employees to explore their creativity and passions.Pixar's "Braintrust": Pixar's unique "Braintrust" approach involves regular, candid feedback sessions where filmmakers openly share their work-in-progress and receive constructive criticism from colleagues. LEGO's Ideas Platform:This is a prime example of open innovation.LEGO invites fans to submit their own product ideas, and those that receive enough support are considered for production.It shows how tapping into the creativity of a loyal and passionate customer base leads to the development of unique and popular products.

Let’s Wrap It Up

So, there you have it – a whirlwind tour of innovation in the workplace! Remember, this is not about fancy gadgets or groundbreaking inventions.Whether it's through idea management systems, design thinking workshops, or simply embracing flexible work arrangements, the key is to cultivate an environment where people feel excited, engaged, and motivated to contribute their best ideas.So, go out there and spark some creativity! Encourage collaboration, celebrate successes, and don't be afraid to experiment. The future belongs to those who dare to innovate!

Did you enjoy this article? Read more below:

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10 September 2024

What is Incremental Innovation in Business - Benefits, Risks, Examples

When it comes to your business, standing still is akin to moving backward. Companies must constantly innovate to avoid becoming obsolete, but not every innovation needs to be a seismic shift. Enter incremental innovation.It's the subtle art of making small, yet impactful improvements over time, like the compound interest of the business world – steady, unassuming, but remarkably powerful in the long run.

What is Incremental Innovation?

Ever wondered what is an incremental innovation? You're not the only one!Fundamentally, it's all about making things better, bit by bit. Think of it like upgrading your phone – you get a new camera, faster processor, maybe a slightly bigger screen. It's still the same phone at its core, just improved.Companies do this all the time to keep their products competitive and meet changing customer needs. Instead of reinventing the wheel, they focus on making small tweaks and lower-cost improvements to what they already have. This can mean adding new features, making things more efficient, or simply improving the overall user experience.It's not about flashy, groundbreaking changes, but rather a steady stream of enhancements that build on the existing foundation.

How It Works

So, how does incremental innovation actually work? Well, it typically involves a systematic process:

  1. Spot the opportunities: Companies listen to what their customers say, check out what the competition's doing, and look at their own data to figure out where they can improve.
  2. Brainstorm ideas: Then, it's time to get creative! They come up with all sorts of ways to make things better, but they also have to think about whether it's doable, how much it'll cost, and if it fits with their overall goals.
  3. Pick the best ones: Not all ideas are winners, so they carefully evaluate each one and choose the ones that seem most likely to make a real difference.
  4. Try it out: Before rolling anything out to the public, they test the improvements in a controlled environment to make sure everything works as expected.
  5. Launch and learn: Finally, they introduce the improved product to the market and keep a close eye on how it's doing. Customer feedback is super important here, as it helps them make further tweaks and keep improving things over time.

Alright, let's sum up what we've learned about the key characteristics of incremental innovation:

  • It's all about improving what you already have. Think upgrades, not inventions.
  • It's less risky. No need to start from scratch, you're building on a solid foundation.
  • It never stops. It's a constant process of making things a little bit better, all the time.
  • It's all about the customer. Companies use it to keep their products relevant and meet the ever-changing needs of their users.

The 4 Types of Incremental Innovation

Now let's dive deeper into the different types of incremental innovation you may see, in no particular order:Type 1) Product Innovation: This one is about making your great products even better. Think new features, improved performance, or a fresh new look. – Like adding a better camera to a smartphone or making a kitchen appliance easier to use.Type 2) Process Innovation: It's about working smarter, not harder; improving the way things get done behind the scenes. Think faster production lines, smoother supply chains, or using software to automate tasks.Type 3) Service Innovation:Happy customers are loyal customers, right? This particular type of innovation focuses on making your customers’ experience a great one. It could be a new loyalty program, easier online booking, or more personalized support.Type 4) Business Model Innovation: Think finding new ways to make money or deliver value. It could be switching to a subscription model, entering a new market, or teaming up with another company to offer something new and exciting.

A Key Differentiator: Disruptive Change vs Incremental Change

Think of it like this: an example of incremental change is like giving your house a fresh coat of paint – it looks nicer, but it's still the same house.And let’s not forget some of the disadvantages of incremental innovation. It might feel comfy and safe, but it's a bit like trying to win a race by only jogging while everyone else is sprinting. You'll make progress, sure, but you're not likely to take home the gold medal.Disruptive change, on the other hand, is like tearing down that house and building a whole new one from scratch. Sure, it's a lot riskier, but the potential rewards are huge.And in the business world, companies that focus on incremental change might do well, but it's those that embrace disruptive change that truly shake things up and become the leaders of tomorrow.Learn more: Disruptive Innovation Explained for the Modern Entrepreneur

Benefits and Risks of Incremental Innovation

First, the advantages:

Okay, let's talk about why incremental innovation is so great.

  • Less Risk, Less Cost: Instead of betting the farm on one big idea, you're making smaller, more manageable changes. This means less financial risk and more room to adjust if things don't go as planned.
  • Happier Customers: By listening to your customers and making improvements based on their feedback, you're showing them you care. This builds trust and loyalty.
  • Improved Efficiency: Streamlining processes and improving existing products often leads to doing more with less. That translates to cost savings and a more productive team.
  • Stay Ahead of the Game: In the fast paced business world, it's important to keep evolving. Incremental innovation helps you stay competitive and adapt to changing market trends.
  • Boost Employee Morale: When employees are involved in the innovation process, they feel valued and empowered. This leads to a more engaged and motivated workforce.
  • Get to Market Faster: Big changes take time. With incremental innovation, you can get your improvements out there faster and respond to customer demands quicker.

Second, the dangers:

Of course, it's equally important to be aware that incremental innovation isn't without its risks.

  • Missing the Big Picture: If you're only focused on making small improvements, you might miss out on groundbreaking ideas or new market opportunities.
  • Getting Stuck: Incremental changes alone might not be enough to keep you ahead in the long run. You need to balance it with some bolder, more innovative moves to avoid getting left behind.
  • Losing Ground to Competitors: If your rivals are making bigger strides in innovation, you could find yourself struggling to keep up.
  • Unhappy Customers: Even small changes need to be meaningful. If your improvements don't truly address what your customers want, they might start looking elsewhere.
  • Stretched Too Thin: Every improvement takes time and resources. Focusing on too many small projects at once can strain your team and budget.
  • Short-Term Thinking: It's easy to get caught up in making quick wins, but don't lose sight of the long-term goals. You need a balance of short-term improvements and long-term strategic planning.

Examples of Incremental Innovation

As with all our articles, we like to end by sharing some real-life case studies to exemplify what we mean and settle any doubts you may have. That said, here are two examples of incremental innovation.

Quick Case Study 1: Toyota and Kaizen

Company: Toyota Motor CorporationInnovation Type: Process InnovationApproach:Toyota's renowned "Kaizen" philosophy, which translates to "continuous improvement," embodies incremental innovation. It encourages every employee, from assembly line workers to top management, to constantly seek out small improvements in their daily work. Impact: This approach has led to countless small but impactful changes in Toyota's manufacturing processes, resulting in increased efficiency, reduced waste, and improved quality.

Quick Case Study 2: Gillette Razors

Company: Gillette (now owned by Procter & Gamble) Innovation Type: Product InnovationApproach:Forbes wrote an article on Gillette’s long history of incremental innovation in its razor products. Starting with the basic safety razor, the company has consistently introduced new features and improvements over the years. These include adding more blades, pivoting heads, lubrication strips, and even heated razors. Impact: This strategy of continuous product improvement has allowed Gillette to maintain its market leadership in the shaving industry for decades.

  • Each new iteration of the razor offers customers a slightly better shaving experience, encouraging them to upgrade and remain loyal to the brand.
  • Gillette's incremental innovation has also helped them stay ahead of competitors and respond to evolving consumer preferences.

Radical vs. Incremental Product Innovation: A Contrast (with Examples)

Lastly, let's clear up any confusion. What's the difference between radical and incremental product innovation? Well, in simple words, it's like comparing a revolution to an evolution. Here’s what we mean:

Radical Product Innovation:

  • Think groundbreaking! Think game-changing!
  • Radical innovation creates entirely new products or even whole new markets.
  • It usually involves big technological leaps and comes with a high level of risk.

Examples:

The first iPhone: It wasn't just a new phone, it completely changed how we interact with technology.E-commerce platforms (Amazon, Ebay): They revolutionized the way we shop, making it possible to buy almost anything online.Learn more: What is Radical Innovation? – Best Benefits, Top Examples with Real-Life Case Studies

Incremental Product Innovation

  • It's all about making steady improvements to what already exists.
  • Think upgrades, new features, better performance - all without changing the core product itself.
  • It's less risky but still super important for keeping products competitive.

Examples:

Toothbrushes: They've been around forever, but they've gotten way better over time. Think electric toothbrushes, ergonomic handles, even smart toothbrushes that connect to your phone!Laundry detergent: Early versions were harsh and not very effective. Now we have concentrated formulas, eco-friendly options, and detergents that can tackle almost any stain.

Enjoyed this article? Then keep on reading:

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2 September 2024

What is Adjacent Innovation in Business (Real-Life Examples)

Not too risky, not too comfortable - adjacent innovation strikes the perfect balance for businesses seeking growth. This article will explore what adjacent innovations are, how they differ from other forms of innovation, and showcase real-world examples of companies successfully leveraging their existing capabilities to unlock new markets and possibilities.

Adjacent Innovation, Defined

Let’s start by quickly defining what is adjacent innovation in business, and why it’s fundamental for growth. Simply put, adjacent innovation is the process of creating new products and services, or entering new markets that are closely related to a company's current offerings, by leveraging its existing capabilities and resources.Think of it like expanding your horizons within a familiar territory, while leveraging your core strengths to tap into untapped potential.For a deeper dive into the broader landscape of business innovation, check out these resources:What is innovation in business – and why is it so important in 2024!

The Adjacent Innovation Strategy

Minimize risk, maximize potential? That's smart business. And that's the essence of adjacent innovation.It's about using your company's existing strengths to explore new, related opportunities. But don’t be fooled. This is a calculated approach to growth, not a reckless leap into the unknown.As mentioned, the constant search for adjacent opportunities allows companies to foster continuous growth and innovation without straying too far from their core identity.Fostering a culture that embraces innovation is crucial for successfully implementing an adjacent innovation strategy. Learn more about building such a culture in this article.The strategy can manifest in various ways, and we’ll cover each of these in our next section.

Terms Related To Adjacent Innovation In Business

(1) Adjacent Market

Ever heard the saying, 'the grass is greener on the other side'? Well, in the business world, sometimes it really is! So imagine a market that's like a next-door neighbor to your current one - familiar, but with some new faces, different ways of doing things, or even some fresh ideas on what products could be offered. That's what we call an adjacent market.Adjacent innovation is about spotting these nearby opportunities and creating something new to meet their specific needs. The beauty of it is, you're not starting from scratch. You can tap into your existing skills, knowledge, and resources to make the move, and that can be a real game-changer for growth.

(2) Product Extension

Let's take a product you already know and love, the one you can't live without. Now, picture it with exciting new features, a sleek new look, or even surprising new uses. That's the essence of a product extension – taking something familiar and making it even better, expanding its appeal to both loyal fans and new audiences.Product extensions can be a smart way to tap into those neighboring markets we talked about earlier. By adding features or functionalities that cater to their specific needs, you're essentially expanding your product's reach and potential for profit, all while building on what you already do best.

(3) Line Extension

Your favorite coffee shop just launched a brand new cold brew. Same great beans, a whole new experience. They say variety is the spice of life, right? So why limit your product to just one flavor or style?That's a line extension in action! It's like adding a new chapter to your brand's story, keeping things interesting for your loyal customers and attracting new ones along the way.Line extension adds new options to the mix, keeping things fresh and exciting.The introduction of new product lines and variations allows a company to meet the specific needs of adjacent markets and grow its clientele.

(4) Incremental Innovation

Evolution, not revolution - that's the mantra of incremental innovation.Incremental innovation is about those small, but impactful, tweaks that make your products or processes just a little bit better each time. It's a constant pursuit of improvement, like polishing a gem to reveal its full brilliance.And guess what? These tiny refinements can have a big impact when it comes to adjacent markets.

(5) Rapid Prototyping

Rapid prototyping embraces the idea of "failing fast, learning faster".It's the equivalent of sketching out an idea on a napkin and then rapidly bringing it to life in 3D. It means building, testing, and iterating at lightning speed… to find the perfect solution.When venturing into adjacent markets, rapid prototyping is your trusty compass. It lets you explore new territories, test the waters, and fine-tune your offerings without getting bogged down in lengthy development cycles. Think of it as a series of quick experiments that help you pinpoint the winning formula for success in those neighboring markets.

(6) Disruptive Innovation

Let’s forget playing by the old rules - it's time to rewrite them. Unlike incremental innovation, disruptive innovation isn't about making small improvements; rather, it's about shaking up the entire game as we know it. It's the bold move that creates a whole new market or completely transforms an existing one. When it comes to adjacent markets, disruptive innovation is your ticket to uncharted territory. You can carve out your own niche and become a pioneer by introducing a breakthrough product or service that addresses an unmet need. It's a high-risk, high-reward strategy, but the payoff can be immense (such as a whole new market ripe for the taking, wink, wink).To delve deeper into the realm of disruptive innovation, explore What is Discontinuous Innovation? (And Why It’s the Key to Staying Ahead)Seems confusing? We thought they might be.

Let's break it down with real-world examples to highlight the key differences!

Adjacent Market:

  • Expands into a closely related market.
  • Example: A bakery opening a coffee shop.

Product Extension:

  • Adds new features or uses to an existing product.
  • Example: A smartphone company releasing a waterproof version of its flagship model.

Line Extension:

  • Introducing new variations within an existing product category.
  • Example: A cereal brand launching a new flavor

Incremental Innovation:

  • Makes continuous, small improvements to products or processes.
  • Example: A software company releasing regular updates with bug fixes and minor enhancements.

Rapid Prototyping:

  • Quickly builds and tests prototypes to accelerate development.
  • Example: A 3D-printed model of a new product design.

Disruptive Innovation:

  • Creates entirely new markets or disrupts existing ones with groundbreaking products or services.
  • Example: The rise of ride-sharing apps transforming the transportation industry.

Core vs Adjacent vs Transformational

Alright, we've established that innovation is the lifeblood of any successful business, but it's important to recognize that not all innovation is the same. While these three types might seem similar at first glance, they each play a unique role in driving growth and shaping a company's future. Let's now break down these three distinct flavors and why it's important to differentiate between them:

  • Adjacent Innovation: This is where you step outside your comfort zone, leveraging your existing strengths and capabilities to venture into new, but related areas (expanding your product line, exploring new markets, or adapting your technology to serve a different customer segment).
  • Core Innovation: The bread-and-butter of innovation, focusing on continuous improvement and optimization of your existing offerings. Think of it as refining your recipe, enhancing your user experience, or streamlining your production processes. It’s like staying ahead of the curve and maintaining your competitive edge.
  • Transformational Innovation: We’re now talking about is the holy grail of innovation - the kind that disrupts industries and creates entirely new markets. Think of groundbreaking inventions, radical new business models, and paradigm-shifting ideas.

Real-Life Examples of Adjacent Innovation

Now we want you to imagine the following scenario: fresh, locally-grown strawberries picked just meters away from your kitchen table. No long-haul trucks, no carbon footprint, just a short elevator ride to your rooftop farm. Sounds futuristic? Think again.Building-Integrated Vertical Farms are blurring the lines between agriculture and urban infrastructure. This is a prime example of adjacent innovation because it combines two seemingly unrelated fields: the space-saving efficiency of hydroponic vertical farming with the technological advancements of smart buildings. As these disparate fields merge, we're witnessing a revolution in how and where we produce our food.These innovative farms utilize unused building facades or rooftops to cultivate produce in the heart of our cities. Sensors and automation ensure optimal growing conditions, while minimizing transportation and guaranteeing freshness.It's a win-win-win scenario: building owners gain an additional revenue stream and a unique selling point, urban farmers get prime real estate with built-in infrastructure, and city dwellers enjoy fresher, locally-sourced produce with a reduced environmental impact.But the benefits don't stop there, oh no!. Building-integrated farms address food security in densely populated areas, transforming concrete jungles into productive green zones. This contributes to cleaner air, reduced urban heat, and a more sustainable food system overall.While still in its early stages, this innovation showcases the potential of adjacent thinking. By combining existing technologies and expertise from different fields, we can create truly unique and impactful solutions. The future of food production might be closer than we think, and it's looking greener than ever.

To Conclude

In a nutshell, adjacent innovation isn't about reinventing the wheel, but rather about giving it a fresh spin. It's the smart, calculated approach to growth that leverages your existing strengths to explore new horizons. Whether you're expanding into a neighboring market, adding a new twist to your product line, or streamlining your processes with incremental improvements, adjacent innovation keeps you on the cutting edge without straying too far from your core identity. So, if you're ready to unlock new possibilities and take your business to the next level, think adjacent, think smart, think growth!

Liked this article? Then keep on reading our other popular publications:

What Is Process Innovation in Businesses? – Benefits, Examples, Case StudiesWhat is Radical Innovation? – Best Benefits, Top Examples with Real-Life Case StudiesWhat is Discontinuous Innovation? (And Why It’s the Key to Staying Ahead)

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26 August 2024

What Is Idea Management (And How to Do It Effectively)

Groundbreaking ideas are the currency of success. But how do you consistently tap into that wellspring of creativity and transform those sparks of inspiration into tangible results? That's where the power of idea management comes in.This article will dive deep into the world of idea management, exploring its definition, processes, and undeniable benefits. We'll also share real-world examples of how Nestlé leveraged idea management to achieve remarkable success, while also providing you with practical tips on how to implement an effective idea management system in your own business.Seems like a lot? Don’t worry. We’ll take you step-by-step.

What is Idea Management in the Innovation Process? – A quick Definition

We all know that innovation starts with a spark of inspiration. But transforming those initial ideas into products and services that truly resonate with your customers takes more than just creativity.That's where the power of idea management comes in.Think of idea management as a strategic process that helps you harness the collective intelligence of your entire ecosystemyour customers, employees, partners, and even industry experts. Think about it. The idea here is to foster a culture of open communication where both internal and external stakeholders feel comfortable sharing insights and ideas. It's also about having the tools in place to objectively analyze those ideas, to identify the ones with the most potential, and to turn them into reality (we’ll get into this second part later on in the article, so be sure to keep reading until the very end).In essence, idea management is about making sure your best ideas don't just get heard – they get implemented. When you turn innovation from a sporadic event into a continuous process you’ll drive growth, improve customer satisfaction, and keep you ahead of the competition.A win-win-win (can you hear that sweet ‘ka-ching’?)

Idea Management vs Innovation Management?

You might hear the terms "idea management" and "innovation management" thrown around like they're the same thing. But in reality, they're actually two different gears in your company's growth engine. They definitely work hand-in-hand, but each has its own unique purpose.Think of innovation management as your company's "big idea" factory; where you gather your brightest minds to brainstorm, experiment, and come up with those groundbreaking concepts that give your business a competitive edge.Idea management, on the other hand, is about harnessing the power of the ideas you already have. It's a structured system for collecting, evaluating, and prioritizing ideas from across your organization (and sometimes even beyond) to ensure the best ones get the attention they deserve.

Real-World Example - Nestle’s Success Story

Nestlé's internal idea management system, known as "InGenius," is a shining example of how a large corporation can successfully tackle the collective intelligence of its own employees. InGenius provides a centralized platform where employees can submit, discuss, and collaborate on new ideas, fostering a culture of innovation and empowerment.One notable success story from InGenius is the development of Nescafé Dolce Gusto, a popular single-serve coffee machine. The idea originated from a small team of employees who saw an opportunity to cater to the growing demand for premium coffee at home. Through InGenius, they were able to share their concept, gather feedback from colleagues across the company, and ultimately secure the resources needed to bring their idea to market. The result was a hugely successful product that has expanded Nestlé's presence in the coffee industry and generated significant revenue.But wait, there’s more!InGenius also allows Nestlé to tap into the expertise of its global workforce. Employees from different countries and cultures could easily share their insights and ideas that might not have been considered otherwise. As a result, this ultimately led to the development of products tailored to regional tastes and preferences, thus further strengthening Nestlé's market position around the world.

What is the flow of idea management?

As already discussed, idea management is an ongoing cycle that helps your company consistently generate, evaluate, and implement new ideas.Curious about the idea management process? Here's how it typically flows:Step 01) Capture: Gather ideas from all corners – your team, customers, partners, and beyond.Step 02) Evaluate: Time to analyze each idea's potential impact, feasibility, and, of course (and ensure that it’s aligning with your overall business goals).Step 03) Prioritize: This is when you start selecting the most promising ideas. Step 04) Develop: Time to have some fun! Refine and flesh out those top ideas into actionable plans.Step 05) Implement: Put your best ideas into action and bring them to life.Step 06) Monitor & Review: Track progress and gather as much feedback as possible from all stakeholders involved. Need some tips for success? We thought you might!Read more: 9 Top Tips for a Successful Innovation Culture That Drives Growth and Transformation

So, how should YOU manage ideas in your business?

Now that we’ve covered why idea management is important, it’s time we jump into the ‘how’.Hey, we get it! – All this idea management talk can feel exhausting (we’re tired even thinking about where to even start). Lucky for you, there are great tools out there to help you manage your ideas faster than you can say "innovation"!

With a suitable software platform at your disposal, you can:

With idea management, you can tap into the collective brilliance of your team, create amazing products and services that will delight your customers.Remember, more strategically managed ideas mean more chances to strike gold!

6 Ways an Idea Management Software Can Help Your Business

  1. Spark more creativity

An idea management system helps you catch every bright idea, no matter where it comes from. It acts as a centralized hub where all ideas converge, fostering a culture of open communication and collaboration around idea generation. Think of it as the go-to spot for everything innovation-related - from brainstorming new concepts to suggesting process improvements.Plus, with features like innovation challenges, you can proactively guide your team's creative energies towards specific goals. Instead of passively waiting for ideas to trickle in, you can set targeted challenges that spark focused ideation.Read more:11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

  1. Focus only on what really matters

Time to wave goodbye to scattered efforts. With an idea management platform, you'll easily prioritize projects with the biggest potential. This way, you're guaranteed to be investing your energy in the right places.Forget the chaos of managing ideas across multiple channels. An idea management platform streamlines your workflow, allowing you to create automated processes that seamlessly move suggestions through different stages. This ensures every idea receives the attention it deserves, following a clear and defined path.No more guesswork or subjective opinions. An idea management system lets you implement an objective evaluation system, ensuring only ideas that meet predefined criteria move forward. You can even gamify the process with innovation funding, allowing employees to "invest" in the projects they find most promising. This fosters a sense of ownership and encourages active participation from your entire team.With an idea management platform, you gain the clarity and focus needed to turn the best ideas into reality.

  1. Power to the people

It’s a streamlined way to show your team that their ideas are valued. Build a culture where everyone feels comfortable sharing their thoughts – and sit back to watch them shine!When employees see their suggestions being taken seriously, reviewed, and even implemented, it ignites a sense of ownership and engagement. This positive feedback loop fuels a cycle of continuous improvement, where everyone feels motivated to contribute their best ideas, knowing they have a real impact on the company's success. The result? A vibrant, innovative workplace where creativity flourishes and everyone feels empowered to make a difference.

  1. Collaborate in unforeseen ways

A neutral platform for ideas means everyone's voice is heard, breaking down barriers and fostering teamwork across departments. Anonymous submission empowers individuals to share ideas without hesitation, overcoming any shyness or fear of judgment. Likewise, solution scouting takes collaboration further by actively seeking out internal experts to tackle specific challenges, utilizing targeted searches or an "Expert Map" showcasing employee skills and knowledge. This creates a vibrant environment where everyone feels safe to contribute and innovation thrives through collective expertise.

  1. Have a winning system set in place

As a smart business owner, you know that scaling is the best way to grow. So a smooth, repeatable process for evaluating and implementing ideas saves time and reduces overall stress.You can do so by implementing a clear and unbiased method for assessing ideas – ensuring that only the most promising concepts move forward. This eliminates guesswork and fosters a data-driven approach to innovation.Also, be sure to recognize and reward employees with innovation awards for their creative contributions. This can boost morale, encourage ongoing idea generation, and foster a culture of innovation within your organization.

  1. No more burnout

Bring out the fire extinguisher, burnout will be a thing of the past. With a dedicated software in place, you’ll be able to manage the flow of ideas so your team stays energized and excited – never overwhelmed.Implement clear workflows and processes within your idea management system to ensure ideas are efficiently evaluated and implemented. In turn, this will help prevent bottlenecks, streamline communication, and keep your team focused on the most promising ideas.

  1. Track your wins

Last, but certainly not least, you’ll get to see the real impact of your innovation efforts on your bottom line. This is a fantastic way to help you ensure you’re making smart decisions for the future of your business. No more guessing games!

Let’s Conclude

Idea management is the essential bridge between creative sparks and tangible results. It empowers businesses to harness the collective genius of their ecosystem, transforming raw ideas into successful products, services, and processes. You can cultivate a culture of continuous innovation and ensure that the best ideas are not only heard, but acted upon by implementing a structured approach and using tools like innosabi. As a result, your business will experience increased growth and improved customer satisfaction (not to mention a significant competitive advantage). So embrace the power of idea management, and unlock the full potential of your organization's creativity.Liked this article? Then check out the below:Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 202511 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative GeniusHow to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

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20 August 2024

How to Improve Innovative Thinking so That You Can Unlock Creativity in Your Workplace

Are your team's ideas feeling a bit...stale? Has that "innovation whiteboard" become more of a dusty relic than a springboard for breakthroughs? Don't despair – we're about to shake things up!We've all been there - Those meetings where forced "brainstorming" sessions lead to more yawns than "aha!" moments. But here's the secret: fostering true creativity isn't about squeezing oranges hoping for juice. It's more about nurturing a vibrant orchard where ideas naturally blossom.Yes, yes… creativity is so much more than a fun personality trait. In fact, it’s a powerful tool that drives innovation and problem-solving in the modern workplace. What’s more, by learning to cultivate creativity, you can unlock greater productivity and job satisfaction for your employees.This article explores ways to improve innovative thinking at your workplace and provides practical steps to cultivate it within your organization. We'll also share tips on inspiring and nurturing innovative thinking among your team members.Read more:11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

13 surefire ways to increase innovative thinking and creativity in the workplace

As we’ve discussed many times in our other blog posts, innovation is the key to success in the business world. After all, the modern workplace thrives on innovation and fresh ideas. Stay ahead, or get left behind. There’s no in-between.Feeling lost for ideas? We’ve got you covered.Read more:What is innovation in business – and why is it so important in 2025!

01) Encourage a Culture of Curiosity

Curiosity is the spark that ignites the fire of innovation. Foster an environment where questions are valued more than answers. Where "why" and "what if" are the most powerful words in the room. For this, encourage your team to challenge assumptions, explore unconventional ideas, and embrace the thrill of the unknown. To truly thrive, it needs to be woven into the fabric of your entire company culture, a process we delve deeper into in our articles on fostering and promoting innovation culture. Every employee, from the newest hire to the seasoned veteran, should feel empowered and responsible for contributing their unique spark of creativity. Make innovation a part of everyone's DNA, not just a line item on the executive agenda.Read more:9 Top Tips for a Successful Innovation Culture That Drives Growth and Transformation

02) Foster Collaboration Across Boundaries

Break down those departmental silos and encourage cross-functional teamwork. Silos stifle innovation by isolating teams and preventing the cross-pollination of ideas. Instead, create an environment where collaboration is the norm, not the exception. This can be done by actively posing innovation challenges or similar initiatives to find the right experts within the organization to tackle specific problems, regardless of their department.In addition, consider physical spaces that invite spontaneous interactions – think open floor plans, communal work areas, and even playful breakout zones. Complement this with virtual platforms that facilitate seamless communication and idea-sharing across teams, time zones, and continents.

03) Offer Training and Development That Inspires

Don't just train for competence, train for creativity. This means moving beyond the standard skill-building workshops and rather delving into the world of design thinking, improvisation, storytelling, and other disciplines that ignite the imagination. These ideas might seem unconventional at first, but creative learning experiences will be sure to equip your team with new tools and mental models, empowering them to approach challenges with fresh perspectives.Furthermore, encourage employees to explore fields outside their immediate expertise. Aim to find ways to support their participation in conferences, workshops, or online courses that spark curiosity and broaden horizons.

04) Provide a Steady Stream of Inspiration

Creativity doesn't spark in a vacuum; it needs fuel. Think beyond the boardroom (yawn!) and venture into art museums, where masterpieces can spark unconventional thinking. You can also organize visits to innovative companies, where cutting-edge practices and technologies can inspire new approaches.Attend conferences, workshops, or industry events… the sky’s the limit here. These will challenge the status quo and expose your team to the latest trends and breakthroughs. And don't forget the power of personal stories and experiences – Invite guest speakers to share their journeys, challenges, and triumphs, or create a platform where employees can showcase their own creative passions, from photography to pottery to coding side projects.

05) Celebrate Risk-Taking as a Rite of Passage

As mentioned above, innovation in itself is not for the faint of heart. It demands venturing beyond the familiar, exploring uncharted territories, and embracing the possibility of missteps. So to truly unleash the creative potential within your organization, foster a psychologically safeenvironment where risk-taking is not only tolerated but celebrated as a rite of passage.A smart way to do so is by encouraging experimentation , thus creating spaces where failure is viewed as a valuable learning opportunity, not a career-ending catastrophe. Share stories of "intelligent failures" – those well-intentioned, calculated risks that may not have yielded immediate success but provided invaluable insights and paved the way for future breakthroughs.

06) Recognize and Reward Creative Contributions

Don't let brilliant ideas go unnoticed or unrewarded. Implement a system that acknowledges and celebrates both small sparks of creativity and major breakthroughs.As highlighted in our success story about Idea Management at I.K. Hofmann, recognizing and rewarding innovative contributions can be as simple as public recognition, certificates, or a dedicated "Innovation Wall of Fame." It could also include tangible incentives to further motivate your team.And hey, if you're feeling generous, adding a few exciting prizes to the mix certainly won't hurt! Your team will appreciate the acknowledgment, no matter how big or small.Download the Case Study: I.K. Hofmann GmBH - Use Collective Intelligence for Innovation

07) Embrace open innovation opportunities

Tap into the collective genius of your community. Your most passionate customers are a treasure trove of innovative ideas. They live and breathe your brand, using your products and services daily, and their insights can be invaluable.Take a cue from Starbucks, who embraced open innovation through their "My Starbucks Idea" platform. For a decade, Starbucks enthusiasts submitted over 150,000 suggestions, leading to the creation of beloved favorites like the Hazelnut Macchiato and the iconic Pumpkin Spice Latte.By inviting customers into the innovation process, you not only gain a wealth of fresh ideas but also cultivate a deeper connection with your most loyal fans. Co-creation fosters a sense of ownership and community, turning customers into enthusiastic brand ambassadors who are invested in your success.Read more: How to Win Customers for Innovation and Co-CreationRead more: Crowd Innovation: Enhancing Innovation Processes with External Knowledge

08) Design a Workspace That Sparks Joy and Wonder

Make Marie Kondo proud – spark joy in the workplace!To ignite innovation at work, design a workspace that energizes and inspires. Flood it with natural light, infuse it with vibrant colors, furnish it with comfortable seating, and adorn it with artwork that sparks imagination. But don't stop there! Take a page from Google's playbook and elevate your workspace to a whole new level.Google is renowned for its unconventional and playful workspaces. From slides and ball pits to themed meeting rooms and outdoor collaborative spaces, Google understands that a lively and engaging environment can break down barriers.Keep reading:11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative Genius

09) Promote Movement and Mindful Breaks

Did you know that Nike encourages physical activity in the workplace by organizing company-wide fitness challenges and celebrating employee achievements in health and wellness.That’s right. Physical activity and mental breaks are not just good for well-being; they're essential for creativity and innovative thinking. Encourage employees to take regular breaks, get some fresh air, and engage in physical activity. Offer on-site fitness classes, walking meetings, or even designated "unplug" zones.

10) Protect Focus by Limiting Distractions

Constant notifications, endless meetings, and the relentless ping of incoming messages can easily shatter concentration and derail innovative thinking. To empower your team to tap into their creative potential, prioritize the protection of focus as a sacred company value.Take inspiration from Basecamp, a company renowned for its focus-friendly practices. They've implemented a "No-Meeting Wednesdays" policy, creating a dedicated day where employees can immerse themselves in uninterrupted work. There are no scheduled team gatherings, no video conferences, no brainstorming sessions – just a sacred day dedicated to uninterrupted work. And, with this simple measure, Basecamp employees report feeling more energized, focused, and productive on Wednesdays.

11) Celebrate Diversity as a Wellspring of Ideas

Don’t be fooled, diversity is much more than a buzzword. In fact, a diverse workforce is a creative powerhouse. Your company should aim to embrace diversity in all its forms – gender, ethnicity, age, sexual orientation, neurodiversity, and more. The idea is to create a safe environment where everyone feels valued, heard, and empowered to contribute their unique perspectives.

12) Champion Work-Life Balance for Sustainable Creativity

Burnout is the enemy of innovation. You know that, we know that, everyone knows that.So empower your team to thrive. Rigid 9-to-5 schedules are a relic of the past – offer flexible work arrangements that cater to their individual needs and preferences. It’s a given, when employees have control over their time, they're more likely to feel refreshed, engaged, and ready to tackle creative challenges.

13) Provide resources for innovation

As the saying goes, ‘the road to hell is paved with good intentions’. And innovation isn't just about having good ideas; it's about having the resources to bring those ideas to life. Give your team the tools, budget, and dedicated time they need to explore, experiment, and even take a few risks.When you invest in their creative pursuits, you're not just buying equipment or software – you're investing in a culture where innovation is valued and celebrated.By giving employees the freedom and resources to test their hypotheses and explore unconventional solutions, you empower them to push boundaries and challenge the status quo. This fosters a dynamic environment where continuous improvement becomes the norm, and everyone feels invested in the company's growth and evolution.

Partner with Innovation Management Software Providers for Success

To successfully implement these strategies and foster a culture of innovation within your organization, consider partnering with innovation management software providers like innosabi. Such platforms can streamline the innovation process, facilitate collaboration, and provide the tools necessary to turn creative ideas into tangible results.

Wrapping Up

You can cultivate a thriving workplace culture where creativity is valued, nurtured, and rewarded, leading to increased innovation, employee engagement, and overall success.Use these 13 innovative thinking strategies to create a workplace where creativity is not just another buzzword, but part of your culture.

Related Articles:

9 Top Tips for a Successful Innovation Culture That Drives Growth and Transformation 11 Proven Ideation Techniques and Strategies to Ignite Your Team’s Creative GeniusScaling Innovation Processes Through Internal and External Stakeholder Communication

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13 August 2024

How To Implement Dynamically Continuous Innovation in Your Business

According to Forbes, innovation is the lifeblood of business success. To thrive, you must constantly evolve. And one powerful strategy gaining momentum is dynamically continuous innovation. This approach focuses on continuously refining your existing products or services, ensuring you outpace the competition. Let's dive into what dynamically continuous innovation entails, why it's pivotal for your business, and how you can harness its power to propel your organization forward, with a step-by-step approach.

What is Dynamically Continuous Innovation?

Before we dive into the ‘how’, let’s start by defining the ‘what’. Dynamically continuous innovation is a strategic approach to making gradual improvements to your existing products or services. Unlike disruptive innovation, which shakes up entire markets with groundbreaking creations, this approach focuses on incremental enhancements that keep you one step ahead of the competition.A McKinsey study reveals a startling paradox: while a staggering 96% of North American companies prioritize innovation in their strategic plans, a mere 6% of senior leaders express satisfaction with their actual innovation performance (yikes!). This glaring 90-point gap between aspiration and reality underscores a critical challenge for businesses today.The same study also highlights that 80% of senior executives recognize the vulnerability of their existing business models. The message is clear: adapt or perish. Without a fundamental shift in their approach to innovation, these companies risk being left behind… and rest assured, cliché as it might sound, the landscape is getting increasingly competitive.

Types of Innovations

In both the business world and our everyday lives, discussions and implementations of innovation abound. While various terms and concepts are often used interchangeably, it's important to distinguish a few major types of innovation:

  1. Incremental Innovation: Gradual improvements to existing products, services, or processes – It's also referred to as sustaining, continuous, or dynamically continuous innovation (so yes, this is another word for continuous innovation)
  2. Disruptive Innovation: Introduces a new product, service, or technology that significantly alters an existing market or creates a new one altogether – It's sometimes called discontinuous innovation.
  3. Radical Innovation: Groundbreaking advancements in technology, processes, or business models that fundamentally transform industries – It's also referred to as breakthrough innovation.

As you can see, the different types of innovation go by many names, but overall they're the same.

Process of Continuous Innovation

The process of continuous innovation is a cyclical approach that involves ongoing ideation, implementation, and improvement of products, services, or processes within an organization. It aims to foster a culture of innovation and ensure a constant stream of incremental advancements that enhance overall performance and competitiveness.Want to know how? We’ve got the answers right here. Next, find a few of our helpful tips to get you started:

Focus

Start by defining clear, outcome-based goals, both short-term and long-term. Think about it - What are you aiming to achieve through innovation?

Explore

This is the foundation of the process; where new ideas are gathered. Brainstorm a wide range of ideas and potential solutions to reach your goals. Don't limit yourself at this stage; gather as many options as possible.Tip: A systematic evaluation process helps prioritize the most promising ideas for further development.

Experiment

Testing the selected ideas in a controlled environment to assess their viability and gather feedback. Experiments can take different forms – prototypes, pilot projects, or small-scale tests, etc. It all depends on the nature of the idea.

Design

This plan should include specific steps, timelines, and performance metrics to track progress and assess effectiveness.

Implement

This is where the validated ideas are put into action. Execute your plan diligently, continuously monitoring the results against the established performance indicators. Successful implementation requires effective communication, collaboration, and change management strategies.

Assess

Analyze the effectiveness of your actions. Are you achieving your desired outcomes? Are there any unexpected challenges or obstacles that require attention?

Create

Foster a culture of creativity within your organization. Encourage employees to generate new ideas for further enhancements and improvements.

Rassess

The process doesn't end with implementation. Continuous monitoring and feedback gathering are essential. Return to the beginning of the cycle. Keep in mind to review your initial goals, refine them based on your learnings, and set new targets for future innovation efforts.The end goal is to create a cycle of learning and adaptation that fosters ongoing innovation.Companies like innosabi are doing a great job empowering organizations to harness the collective intelligence of their employees and external partners. Simply by facilitating idea generation, collaboration, evaluation, and implementation, innosabi enables companies to streamline their innovation processes and bring groundbreaking solutions to market faster.

Some Important Considerations

  • Foster a Culture of Innovation: Your employees should feel empowered to share ideas, experiment, and take risks.
  • Leverage Technology: Technology is a fantastic means to facilitate collaboration, automate processes, and gather data.
  • Collaborate:Partner with external stakeholders, such as customers, suppliers, or research institutions, to gain new perspectives and access external expertise.

The Best Example of Continuous Innovation?

One of the finest examples of continuous innovation is the evolution of the smartphone.Why, you ask?Because it’s continuous innovation in action and at its finest. Consider this, every year, major manufacturers like Apple, Samsung, and Google release new models with incremental improvements that keep users wanting to recycle their perfectly good mobiles to get their hands on gradual new features. Admit it, aren't you tempted to change your phone every time you see a new iPhone come out, regardless if your current one works perfectly? We’re all guilty here!These enhancements include:

  • Hardware: Faster processors, better cameras, longer battery life, enhanced displays, and improved sensors for various features.
  • Software: New operating system versions with improved functionality, enhanced user interfaces, better security, and new features like augmented reality capabilities or AI-powered assistants.
  • Design: More durable materials, and ergonomic improvements… not to mention sleeker aesthetics.

As you can see, each iteration builds upon the previous one. These ensure that smartphones remain at the cutting edge of technology while constantly meeting (and exceeding) consumer expectations. And it doesn’t stop there. This continuous innovation cycle not only drives consumer demand for the latest models but also pushes the entire industry forward, fostering competition and accelerating technological advancements.

What is the difference between continuous innovation and Discontinuous Innovation (i.e. radical innovation)

Continuous Innovation focuses on incremental improvements to existing products, processes, or services. It involves gradual enhancements and refinements over time, often driven by customer feedback or market trends.Discontinuous Innovation (or Radical Innovation): is the introduction of entirely new products, processes, or services that disrupt existing markets and fundamentally change the way things are done. Often involving disruptive technologies or business models, it can create or significantly alter industries.Read more:Top 10 Best Practices of Discontinuous Innovation Management for Leaders and Teams

Advantages and Disadvantages of Continuous Innovation

Embracing continuous innovation offers organizations a powerful strategy for maintaining a competitive edge, adapting to evolving markets, and driving growth. However, as with any approach, there are challenges and considerations. Understanding the pros and cons of continuous innovation is vital for organizations to make informed decisions and effectively manage its implementation.To help, we've included the pros and cons of continual innovation in the following table:AspectBenefitsDrawbacksCompetitive AdvantageMaintains edge, higher gross profitsHigh costs, risk of failureCustomer SatisfactionMeets customer needs, increased loyaltyShort-term focus, difficulty measuring successEfficiency & ProductivityReduces operating costs, increases profitsEmployee burnout, resistance to changeTalent Acquisition & RetentionAttracts motivated individualsLoss of focus on core activitiesMarket Share & Brand ImageReaches new customers, positive perceptionLegal/ethical considerationsRevenue & GrowthNew products/services, growth opportunitiesDifficulty balancing short/long-term goals

Need Some Help?

Imagine a digital hub where innovation thrives and collaboration flourishes - that's an innovation management platform in a nutshell. These platforms provide a dedicated space for businesses to harness the collective intelligence of their teams and external partners. But it doesn't stop there!Such platforms take your innovation game up a notch by streamlining the entire process!

  • They provide a centralized repository for ideas, ensuring nothing gets lost in the shuffle.
  • They offer robust tools for evaluating and prioritizing ideas, so you can focus on the most promising ones.
  • They foster a culture of continuous improvement by encouraging feedback and collaboration.

Partnering with an innovation management platform is like having a catalyst for your business's transformation. Your innovation efforts get amplified, attracting those who value creativity and forward-thinking solutions.Read more:Why Now is the Time to Invest in Innovation Management Software

Introducing innosabi: Your Innovation Partner

Speaking of innovation management platforms, allow us to introduce you to innosabi. This is the platform where innovative ideas and collaborative solutions come to life, empowering businesses to unlock their full innovation potential. It's the place where forward-thinking organizations and bright minds can meet and shape a more innovative future.Request a demo.

Related Articles:

What is Radical Innovation? – Best Benefits, Top Examples with Real-Life Case StudiesWhat is Discontinuous Innovation? (And Why It’s the Key to Staying Ahead)Top 10 Best Practices of Discontinuous Innovation Management for Leaders and Teams

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6 August 2024

What Is Process Innovation in Businesses? - Benefits, Examples, Case Studies

When it comes to innovative businesses, standing still means falling behind. The true differentiator isn't just about what you do, but how you do it. One such strategy that has emerged as a cornerstone of modern business transformation is process innovation. But what is process innovation – and why does it hold such transformative power?

Process Innovation, Defined

In its simplest form, process innovation is systematically transforming how your business operates. A persistent pursuit of efficiency, effectiveness, and value creation through the redesign and optimization of existing processes. It's about taking a critical look at your current workflows, procedures, and systems, and asking a fundamental question: "Can we do this better?" Don’t get confused, though. Process innovation isn't merely about incremental improvements. Rather, it involves scrutinizing every step of your operations, identifying bottlenecks, eliminating redundancies, and leveraging technology to streamline activities. Whether it's automating repetitive tasks, reimagining customer service interactions, or optimizing supply chain logistics, process innovation touches every corner of your organization.In simpler terms, it's a rather holistic approach. One that seeks to revolutionize how work is done, from the factory floor to the boardroom.

What Are The Key Benefits of Process Innovation?

As we’ve seen, process innovation refers to nothing more than the implementation of a new or significantly improved production or delivery method. This includes changes in techniques, equipment, or software.The benefits of process innovation are numerous–and can significantly impact a company's bottom line and competitive advantage. Here are some of the key advantages:

More Efficiency and Productivity

Streamlined workflows, reduced bottlenecks, elimination of redundant tasks…you name it! For instance, consider a customer service department struggling with long wait times and unresolved issues. Simply by adopting a new process that uses AI-powered chatbots to handle initial inquiries and direct customers to the appropriate agents, the department significantly reduces wait times and improves overall customer satisfaction.The Results: Implementing new and creative processes allows you to streamline operations and improve performance across various areas.

A Decrease in Cost

Often, cost reduction is a main motivator for many businesses to embrace the innovation process.If you're able to identify and eliminate inefficiencies, you can realize significant cost savings. These include cutting labor costs, reducing waste, and optimizing material and energy usage.The Results: The recovered costs can be reinvested in new business initiatives or cutting-edge technologies, propelling the company forward.

A Better Customer Experience

Innovative processes also lead to faster delivery times, more personalized service, and better responsiveness to your customer needs. Just as well, proactive issue resolution and seamless customer journeys further elevate satisfaction.The Results: Satisfied customers are more likely to become brand advocates, driving repeat business and fueling growth.

Competitive Advantage

We’ve already covered in our other article why innovation in business is so important in 2025 (and beyond). That's because the rapid pace of digital transformation and the rise of disruptive startups make it fundamental for businesses to innovate and keep pace with industry standards. Failing to do so risks falling behind the competition. This means that companies that continuously innovate their processes often gain a significant edge over their competitors. The Results: The possibility to offer superior products or services at lower prices, respond more quickly to market changes, and adapt to evolving customer needs.Related article:Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 2025

Employee Morale and Engagement

Of course, employee empowerment and satisfaction play a pivotal role in giving them more autonomy, reducing repetitive tasks, and providing opportunities for skill development. And empowered employees are more likely to contribute ideas, creativity, and expertise, leading to positive changes within the organization as a whole.The Results: This collaborative approach not only drives innovation, but also increases job satisfaction and retention by giving employees a sense of pride and accomplishment in contributing to the company's success.

Sustainability

Sustainability is a growing concern for businesses and consumers alike. It's an area where process innovation can have a significant impact. Many innovative processes focus on reducing waste, conserving energy, and minimizing the overall environmental footprint of operating a business.This can be achieved by implementing energy-efficient technologies, optimizing supply chains to reduce transportation emissions, or adopting circular economy principles.The Results: In addition to the environmental benefits, sustainable process innovations can also lead to cost savings through reduced resource consumption and waste disposal expenses. This makes sustainability a win-win, benefiting both the planet and the bottom line.

5 Famous Examples of Business Process Innovation

These avant-garde companies didn't just improve existing processes – they revolutionized them, forever changing the way entire industries operate.

1. Ford Motor Company's Assembly Line

You probably remember the word Fordism from your high school history lessons. Henry Ford's moving assembly line is arguably the most famous example of process innovation. By breaking down car production into specialized tasks along a conveyor belt, Ford achieved incredible efficiency. This not only drastically reduced the time to build a car, but also made automobiles affordable for the masses, ushering in a new era of personal transportation.

2. Dell's Direct Sales Model

Dell disrupted the computer industry by selling PCs directly to consumers, eliminating intermediaries like retailers. This direct model allowed Dell to:

  • Customize: Tailor computers to specific customer needs.
  • Reduce Costs: Streamline the supply chain and inventory.
  • Stay Ahead: Respond quickly to technological changes.

The result was a leaner, more responsive business that quickly gained market share.

3. Toyota's Lean Manufacturing

Toyota's relentless pursuit of eliminating waste and continuously improving processes revolutionized manufacturing. Lean manufacturing has become a gold standard for efficiency, adopted by industries far beyond automotive.Key principles of lean manufacturing include:

  • Just-In-Time Production: Minimizing inventory and producing only what's needed, when it's needed.
  • Kaizen: A culture of continuous improvement involving all employees.

4. Amazon's One-Click Ordering

Amazon's patented one-click buying dramatically simplified online shopping. By securely storing customer information, it reduced the steps to complete a purchase to a single click. This innovation increased customer convenience, reduced abandoned carts, and fueled Amazon's rise as an e-commerce giant.

5. Starbucks' Mobile Ordering and Payment

Starbucks' mobile app transformed the customer experience, allowing them to order and pay ahead, skip lines, and personalize their drinks. This innovation:

  • Increased efficiencies: Reducing wait times and improving order accuracy.
  • Boost sales: Encouraging more frequent purchases and larger orders.
  • Gathered data: Providing valuable insight into customer preferences.

The mobile app became a key driver of Starbucks' growth and set a new standard for customer engagement in the food and beverage industry.

How to do Process Innovation?

If you've read this far, you're probably wondering how to start process innovation in your own organization. Well, you’ve come to the right place.Process innovation involves a series of steps, which may vary depending on the specific methodology used. However, a general approach includes the following:

  1. Identify and Define the Problem: Clearly articulate the problem or opportunity that needs to be addressed through process innovation.
  2. Analyze the Current Process: Map out the existing process, identifying bottlenecks, inefficiencies, and areas for improvement.
  3. Generate Ideas: Brainstorm potential solutions and innovations, considering both incremental improvements and radical changes.
  4. Evaluate and Select Solutions: Assess the feasibility, cost-effectiveness, and potential impact of each solution, and select the most promising ones.
  5. Implement the Solution: Develop a detailed plan for implementing the chosen solution, including resource allocation, training, and communication.
  6. Monitor and Evaluate: Track the performance of the new process, gather feedback, and make adjustments as needed to ensure continuous improvement.

Related Article:9 Best Tips for a Successful Innovation Culture

4 Key Activities in the Innovation Process

If you’ve been reading our blog, you know by now that innovation is the engine that will propel your businesses forward. But innovation in business is not just about having a brilliant idea. Rather, it's also about transforming those ideas into tangible outcomes that deliver value. Let's break down which are the four steps of the innovation process:

01) Find Your Inspiration

Every innovation starts with a spark – that ‘A-HA!’ moment of inspiration that sets the wheels in motion. This could be a customer's unmet need, a technological breakthrough, or simply a fresh perspective on an existing problem. To foster inspiration, create an environment where curiosity thrives, encourage employees to explore new ideas, and celebrate diverse viewpoints.

02) Develop Your Ideas

Once inspiration strikes, it's time to give those ideas shape and substance. This is where ideation comes in – the process of transforming raw concepts into concrete plans. It's a collaborative effort that involves brainstorming, prototyping, and refining ideas until they're ready for the next stage.

03) Implement Your Innovation

The implementation phase is where the rubber meets the road. Now it's all about putting your plans into action, allocating resources, and managing the project to ensure a successful rollout. This phase requires careful planning, effective communication (and, of course, a willingness to adapt and overcome obstacles as they arise).

04) Iterate for Continuous Improvement

Finally, always remember that innovation isn't a one-and-done deal; it's an ongoing process; learning and improving. The iteration phase involves continually evaluating the implemented innovation, gathering feedback, and making adjustments to maximize its impact. This ensures that your innovations remain relevant and effective in a constantly changing landscape.

Some Quick Tips on implementing Process Innovation

As you implement innovative strategies into your business operations, here are some tips to consider:

01) Identify problems

Analyze company records, market performance, and employee feedback to pinpoint areas needing improvement.

02) Set goals

Establish clear, measurable objectives that align with the desired outcomes of the innovation process.

03) Communicate and collaborate

Engage your team in discussions, provide resources, and foster a collaborative environment to develop creative solutions.

04) Test and iterate

Implement new strategies on a smaller scale to identify and address potential issues before full-scale implementation.

Wrapping Up

Process innovation is the path to unlocking the efficiencies, cost savings, and competitive advantages that exist in today's business environment. You can achieve remarkable results-from streamlining workflows to improving customer experiences and driving sustainability-through a systematic transformation of the way your organization works.Examples from Ford, Dell, Toyota, Amazon, and Starbucks demonstrate the transformative power of process innovation across industries.Keep in mind that the journey of innovation is to inspire, ideate, execute, and iterate. Embrace these steps, create a culture of continuous improvement, and watch your business thrive in the face of ever-evolving challenges.

Takeaways

  • Process innovation is essential for staying competitive.
  • It can lead to significant cost savings, improved efficiency, and enhanced customer experiences.
  • Successful examples include Ford's assembly line, Dell's direct sales model, and Amazon's one-click ordering.
  • Implementing process innovation involves identifying problems, setting goals, collaborating, and iterating.

Let innosabi Facilitate Your Process Innovation

We understand the challenges of process improvement. Let our experts guide you through a tailored solution that will allow you to redesign and transform your current processes. Request a demo todayand discover how we can help your business achieve unprecedented efficiency.

Read our other popular blogs about innovation in business:

What Is Disruptive Innovation? - Benefits, Examples, Case StudiesWhat Is Discontinuous Innovation? - Benefits, Examples, Case StudiesTop 10 Best Practices of Discontinuous Innovation Management

Guides
5 August 2024

11 Proven Ideation Techniques and Strategies to Ignite Your Team's Creative Genius

Tired of the same old brainstorming sessions that lead nowhere? Yep, aren’t we all?If you truly want to unlock your team's full potential for groundbreaking ideas, don’t be fooled: innovation is the secret weapon that will set your company apart.In this article, we're diving into the world of ideation techniques – the proven strategies that can transform your team's creative process. Whether you're a seasoned innovator or just looking to shake things up in your company, these ideation techniques are your ticket to a more vibrant and inventive workplace.Curious to know more? Then let’s get right into it!

Why Ideation Matters (And Why It's Not Just Brainstorming)

Ideation isn't just about coming up with ideas. It's a structured approach to problem-solving that taps into the collective brilliance of your team. Your team is brimming with potential, like a diamond in the rough waiting to be unearthed with the right ideation techniques. And an effective leader is just like a skilled jeweler: you can transform their raw ideas into brilliant solutions, polished into brilliance.

The Top 11 Ideation Techniques You Need to Know

Below are the tried and tested approaches to idea generation that never fail to squeeze creative juices:

  • Brainwriting
  • Mind Mapping
  • SCAMPER: The Acronym for Creative Chaos
  • Round Robin - Every Voice Counts
  • Storyboarding: Bringing Ideas to Life
  • Crowdsourcing
  • Six Thinking Hats: Thinking in Technicolor
  • Reverse Brainstorming: The Power of "What If Not?"
  • The Crazy 8
  • The "What If?" Method: Imagination Unleashed
  • Customer Journey Mapping

Next, grab a cup of coffee as we’ll be covering all of these, one-by-one.Related Article:8 Main Innovation Ecosystem Actors and Why They Are Important

1. Brainwriting

Brainwriting is exactly like a written brainstorming session (minus the performance anxiety, wink wink). Participants silently jot down ideas on slips of paper, then pass them around for others to build upon. This encourages a wider range of ideas, especially from those who might not feel comfortable speaking up in a group.

  • Best Practice: Set a time limit for each round of idea generation to maintain momentum and avoid getting stuck on a single concept.
  • Pay special attention to: Anonymity can encourage more diverse ideas, as participants may feel less pressure to conform to groupthink.

2. Mind Mapping

Mind mapping transforms linear thinking into a visual feast. Start with a central idea, then slowly branch out with related concepts, keywords, and images. This nonlinear approach can unlock hidden connections. This, in turn, sparks new associations and helps you see the bigger picture.

  • Best Practice: Use different colors, shapes, and symbols to visually organize and categorize ideas.
  • Pay special attention to: Encourage participants to explore tangents and connections that may not seem immediately relevant, as they can often lead to unexpected breakthroughs.

3. SCAMPER: The Acronym for Creative Chaos

SCAMPER is your playful prompt for innovation. Each letter invites you to experiment:

  • Substitute: Swap out components or materials.
  • Combine: Blend existing ideas or features.
  • Adapt: Modify something for a new purpose.
  • Modify: Tweak an existing idea, making it bigger, smaller, or different.
  • Put to another use: Find alternative applications for a product or concept.
  • Eliminate: Remove unnecessary elements.
  • Reverse: Flip things around to see what happens.
  • Best Practice: Apply SCAMPER to different aspects of your product, service, or process to generate a wide range of possibilities.
  • Pay special attention to: Don't be afraid to combine multiple SCAMPER prompts for even more creative results.

4. Round Robin Brainstorming - Every Voice Counts

For those of you lucky to have a team that is bustling with ideas, the round robin brainstorming is the great equalizer. Everyone takes turns sharing an idea, ensuring that no one dominates the discussion. This structured approach fosters a more inclusive environment and can lead to unexpected insights from quieter participants.

  • Best Practice: Establish a clear time limit for each person's turn to ensure everyone gets a chance to contribute.
  • Pay special attention to: Facilitating the discussion to keep it focused and productive, while also allowing for spontaneity and tangential ideas.

5. Storyboarding: Bringing Ideas to Life

Storyboarding isn't just for Hollywood.The best way to go on about it is by sketching out a visual sequence that tells the story of how your product or service will be used. This is by far one of the best ways to help you identify potential roadblocks, visualize the user experience, and refine your concept before investing time and resources.Storyboarding can save you valuable time and resources. It's a proactive approach to innovation that allows you to iterate and improve your concept before investing heavily in development

  • Best Practice: Start with rough sketches and gradually add more detail as the story takes shape.
  • Pay special attention to: The emotional journey of the user or customer, as this can reveal key insights into their needs and motivations.

6. Crowdsourcing

Crowdsourcing will empower your organization to tap into the collective intelligence of a focused group of individuals. So beyond merely collecting ideas, this approach fosters active participation, collaboration, and co-creation among participants who possess the relevant expertise, knowledge, or passion for the challenge at hand.This targeted method often yields a higher rate of high-quality and relevant ideas compared to broader techniques (with initiatives taking various forms, such as innovation contests, dedicated online communities, or even hackathons). In cases as such, digital platforms like innosabi facilitate idea submission, discussion, and collaboration, incorporating features like commenting, rating, and relationship mapping to nurture the development and refinement of proposed ideas.

  • Best Practice: Clearly define the problem or challenge you're seeking solutions for.
  • Pay special attention to: Moderating the crowdsourcing platform to ensure constructive feedback and avoid negativity or spam.

7. Six Thinking Hats: Thinking in Technicolor

This method for generating ideas was created by Edward de Bono and presented in his 1985 book, "Six Thinking Hats." It offers a framework for analyzing a problem or situation from multiple viewpoints. Each metaphorical "hat" signifies a specific thinking style, allowing individuals or groups to systematically explore diverse ideas and perspectives by intentionally adopting different mental approaches.

  1. White Hat (Information): Focuses on objective facts and data ("What information do we have?" and "What information do we need?")
  2. Red Hat (Emotions): Explores feelings, intuition, and gut reactions without needing justification ("How do I feel about this?" and "What is my gut reaction?")
  3. Black Hat (Caution): Identifies potential risks, weaknesses, and problems ("What could go wrong?" and "What are the potential problems?")
  4. Yellow Hat (Optimism): Focuses on the positive aspects, benefits, and opportunities ("What are the opportunities?)
  5. Green Hat (Creativity): Generates new ideas, possibilities, and alternative solutions ("What are some possible solutions?")
  6. Blue Hat (Control): Manages the thinking process, sets the agenda, and ensures that all hats are used effectively ("What is the next step?" and "What have we learned?")

The method can be used in various ways:

Option 1) Sequentially: The group moves through each hat in a specific order, focusing on one thinking style at a time.Option 2) Randomly: Select hats randomly to stimulate different perspectives.Option 3) Targeted: Focus on specific hats to address particular aspects of a problem or situation.In short, wearing different hats encourages a well-rounded approach to problem-solving.

  • Best Practice: Rotate through the hats systematically to ensure each perspective is given adequate consideration.
  • Pay special attention to: The "blue hat" (control) role, as it's essential for guiding the process and ensuring all voices are heard. The facilitator should be familiar with the thinking hat methodology and be comfortable keeping the discussion focused and moving forward.

8. Reverse Brainstorming: The Power of "What If Not?"

In reverse brainstorming, the goal is to worsen the problem, not solve it. Wait, wait! Before you discard this, let us explain.Participants start by clearly defining the problem they want to tackle, then brainstorm ways to exacerbate it, generating as many ideas as possible that contribute to or worsen the problem.Once a sufficient number of "reverse" ideas are gathered, they are flipped to reveal potential solutions or strategies. By seeking the opposite of these detrimental ideas, participants can identify innovative approaches that address the root causes of the problem.It's a way of challenging the status quo and approaching problems from a fresh perspective. This method can be particularly useful when traditional brainstorming sessions have reached an impasse or when seeking truly out-of-the-box solutions.(i.e. alternative solutions that may have been overlooked initially).So, instead of asking how to solve a problem, you ask how to make it worse.

  • Best Practice: Clearly define the problem and its desired outcome before starting the reverse brainstorming process.
  • Pay special attention to: The potential biases and assumptions that may be hindering the development of innovative solutions.

9. The Crazy 8

Crazy 8 is a fast-paced brainstorming technique more frequently used in design thinking and innovative environments. This approach prioritizes speed and volume over perfection, pushing participants to think outside the box and explore unusual ideas.How it works is that participants are challenged to quickly generate eight distinct solutions or sketches related to a specific problem within a tight eight-minute timeframe. Once the time’s up, everyone should share their creative outputs with the group, sparking discussions and potential integration of concepts. The time limit is yet another great way to effectively dismantle creative blocks.

  • Best Practice: Encourage participants to sketch their ideas, even if they're not artists, as visuals can spark new connections and possibilities.
  • Pay special attention to: The time constraint, as it's designed to force quick thinking and overcome perfectionism.

10. The "What If?" Method

The "what if" method is all about pushing boundaries by asking a series of open-ended "what if" questions to challenge assumptions, spark curiosity, and explore a wide range of unforeseen possibilities. Develop a series of thought-provoking "What If?" questions that challenge existing paradigms and assumptions related to the identified areas. For example:

  • What if we could completely eliminate a particular pain point for our clients?
  • What if we could offer our services in a subscription-based model?
  • What if we could partner with a competitor to create a unique value proposition?
  • What if we could leverage emerging technologies to revolutionize our industry?

This technique is particularly effective for generating disruptive ideas.

  • Best Practice: Frame "what if" questions that challenge existing assumptions and encourage radical thinking.
  • Pay special attention to: The feasibility and potential impact of each "what if" scenario to identify the most promising avenues for further exploration.

11. The Pyramid Search

Lastly, the pyramid search is an ideation method that helps overcome internal biases by broadening the search for new ideas to include experts from various domains and industries. Here’s how it works:Step 1) Identify Your Experts: Begin by identifying experts with knowledge in the target domain where your problem lies.Step 2) Engage and Discuss: This is your time to discuss the problem, potential solutions, and perspectives with these experts.Step 3) Request Referrals: Ask each expert to refer you to another expert with deeper insights into the topic. On and on you go!Step 4) Expand: Once you reach the top of the “knowledge pyramid” within your target domain, seek referrals to experts in analogous domains facing similar challenges.Repeat this process until you have gathered sufficient information and innovative solutions. Pyramid search is effective for gaining fresh perspectives and sourcing novel solutions, particularly those already developed in analogous domains. This approach will be sure to help you avoid redundant efforts and efficiently utilize your best resources by building on existing ideas.

  • Best Practice: Start with a broad network of experts and gradually narrow the focus as you gain more knowledge and insights.
  • Pay special attention to: Building relationships with experts and clearly communicating your needs and expectations.

How to Choose the Right Ideation Technique For Your Business

The best ideation technique depends on your goals, team dynamics, and the type of problem you're trying to solve. If you’re in doubt, here’s our tips to go on about it: experiment with different approaches to find what works best for you. You might be surprised by what you learn from this experiment.

Tips for Effective Ideation Sessions

  • Set a clear goal: What do you want to achieve with this ideation session?
  • Create a safe space: Encourage everyone to contribute without fear of judgment.
  • Embrace the wildest ideas: The most outlandish suggestions can sometimes lead to the best solutions.
  • Build on each other's ideas: Don't be afraid to combine and adapt ideas to create something new.
  • Quantity over quality: Aim for a large number of ideas first, then narrow them down later.
  • Have fun! Ideation should be an enjoyable and energizing process.

Wrapping Up

Tired of brainstorming sessions that fizzle out? If so, it’s time to unleash your team's full creative potential with these 11 proven ideation techniques.From Brainwriting to the Pyramid Search, there's a method to spark innovation for every challenge. Remember, the most groundbreaking ideas often come from unexpected places – so experiment, have fun, and build a culture where creativity thrives.

Let innosabi Empower Your Ideation

At innosabi, we’re experts in the power of ideation. Our platform is designed to facilitate collaboration, spark creativity, and turn your craziest ideas into something tangible.Request a demo today and discover how we can help you unlock your team's full potential.

Keep reading our other popular blogs about innovation in business:

Scaling Innovation Through Internal and External Stakeholder CommunicationThe Ultimate 9 Tips for a Successful Innovation Culture8 Main Innovation Ecosystem Actors and Why They Are Important

Guides
23 July 2024

What is Radical Innovation? - Best Benefits, Top Examples with Real-Life Case Studies

As any forward-thinking entrepreneur knows, innovation is the path towards growth and survival.That’s a given in any industry, right?But not all innovation is created equal. Radical innovation, in its essence, is a groundbreaking leap that disrupts existing markets, redefines industries, and reshapes the way we live and work.It's the kind of innovation that doesn't just improve upon what's already there; it fundamentally changes the entire game.In our previous exploration, we delved into the realm of discontinuous innovation, where entirely new markets emerge from groundbreaking technologies and ideas. Today, we shift our focus to the closely related yet distinct concept of radical innovation.

What is Radical Innovation? (And Why It Matters)

Radical innovation, often synonymous with a breakthrough, is the introduction of a product, service, or technology that drastically modifies the landscape of an existing industry.It's not about incremental improvements (i.e. ‘incremental innovations’). Rather, it's about turning-points that redefine how an entire business can operate and even how consumers interact with the world.

Key Characteristics:

  • Audacious Risk: Radical innovation isn't for the faint of heart. In fact, it demands a willingness to challenge the status quo and embrace uncertainty. The potential for failure is high, but the rewards are even higher (wink, wink).
  • Disruptive Power: These innovations are facilitators of change, shaking up established industries and forging new paths, with the power to render the old obsolete.
  • Transformative Impact: Radical innovations don't just improve upon existing products or services – they fundamentally alter the way we live, work, and interact with the world. They shift paradigms, spark revolutions, and redefine what's possible.
  • Technological Catalyst: Often, radical innovations are born from breakthroughs in technology or the creative application of existing technologies in novel ways.

The Difference Between Discontinuous, Radical, and Disruptive Innovation

In past articles, we talked about discontinuous innovationwhich represents a major shift in technology or markets,revolutionizing industries by introducing entirely new paradigms and often creating entirely new markets.We also explored disruptive innovationwhich introduces simpler, more affordable solutions that initially cater to niche or overlooked segments, but eventually displace established competitors by essentially changing how consumers access or use products and services.But, as you can tell, the lines between discontinuous, radical, and disruptive innovation can be blurry. So understanding their unique characteristics is key for strategizing and navigating the future of business in 2024, and beyond.Let's put these in a table for easier understanding:Type of InnovationFocusMarket ImpactExamplesDiscontinuousCreating new markets or expanding existing onesCreates entirely new industries or customer segmentsThe internet, smartphones, personal computersRadicalDisrupting existing marketsFundamentally changes how an industry operatesLED lighting, Drones, Blockchain TechnologyDisruptiveTargeting underserved marketsStarts small, improves, and eventually displaces incumbentsBudget airlines, digital cameras, ride-sharing servicesNow that we've clarified the distinctions and got that out of the way, let's dive deeper into the realm of radical innovation, which is the focus of this article.

5 Best Examples of Radical Innovation

Meet the innovations that dared to dream bigger and changed everything:

1. LED Lighting

While incandescent bulbs existed for over a century, LED lighting altered the industry. LEDs are far more energy-efficient, longer-lasting, and offer greater design flexibility, making them the new standard in lighting technology.

2. Drones

From aerial photography and videography to package delivery and agriculture, drones transformed various industries. It’s no surprise that drones opened up new possibilities for data collection, surveillance, and even entertainment.

3. Blockchain Technology

Beyond its association with cryptocurrencies, blockchain technology has the potential to disrupt numerous industries. Its decentralized and secure nature can remodel supply chains, financial transactions, voting systems and, with it. With that, it created entirely new ecosystems and business models.

4. Lab-Grown Meat

Animal lovers, unite! The development of lab-grown meat has the potential to transform the food industry as we know it, addressing ethical and environmental concerns associated with traditional livestock farming.

5. Virtual Reality (VR)

VR is poised to disrupt industries like gaming, education, healthcare, and even real estate by offering immersive experiences.

What is an Example of a Radical Innovation Brand?

SpaceX has been developing reusable rockets and focusing on cost reduction, they are making space more accessible for both commercial and scientific purposes.This radical innovation has the potential to reshape industries beyond space travel, impacting satellite technology, telecommunications, and even tourism (planning a vacation to space, anyone?).We’ll dive deeper into why SpaceX worked when others failed at the end of the article, so be sure to keep on reading.

What is a Radical Innovation Strategy?

A radical innovation strategy focuses on fostering an environment that encourages risk-taking, experimentation, and disruptive thinking.It involves:

  • Open Innovation:Collaborating with external partners, startups, and research institutions in a way to access diverse expertise and perspectives.
  • Agile Development: Adopting flexible methodologies that allow for rapid prototyping, testing, and iteration.
  • Customer-Centricity: Understanding evolving customer needs and preferences to anticipate disruptive opportunities.
  • Strategic Partnerships: Forming alliances with complementary businesses to leverage resources and expertise.
  • Data-Driven Decision Making: Utilizing data analytics to identify trends, anticipate market shifts, and validate innovative ideas.

The Radical Innovation Journey

Radical innovation isn't a single event. Rather, it's a journey that begins with identifying a pain point in the market. This means uncovering customer frustrations or unmet needs that current solutions fail to address.Once a pain point is identified, it's time for you to challenge assumptions and question conventional wisdom. This way, your organization can open itself up to groundbreaking possibilities.

Fostering a Culture

To truly embrace radical innovation, your organization needs to foster a culture that encourages risk-taking, experimentation, and collaboration across departments, empowering your employees to share their ideas, try new things…and yes, and even challenge the status quo.That's because, when teams work together, combining diverse perspectives and expertise, they’re more likely to generate and refine radical solutions.

Development, Test, and Implementation

Once a promising idea has been identified, it's essential that you develop and test prototypes to validate the concept and gather user feedback. This iterative process helps refine the solution and ensure it meets the needs of your target market.And yes, securing funding and resources is another critical step, as radical innovation often requires significant investment in research and development, marketing, and launch activities.Finally, the innovation is implemented and launched, carefully managing the transition to ensure a smooth rollout.

Continuous Improvement and Adaptation

The journey doesn't end with the launch — successful radical innovation requires continuous monitoring and adaptation. For this, you’ll need to track market response, competitor activity, and technological advancements to make necessary adjustments and stay ahead of the curve.By celebrating successes and learning from failures, you’ll be able to foster a culture of continuous improvement and fuel future innovation efforts.Understanding the key actors in the innovation ecosystem, can provide further insights into how to foster and accelerate radical innovation within your organization.

Successes and Failures in Radical Innovation

Radical innovation, while promising immense rewards, is fraught with unique challenges that can derail even the most promising ideas.But fret not. Next, let's examine some notable failures and successes, while providing actionable tips for navigating the turbulent waters of radical innovation so that you’re never caught off-guard.

Case Study: Google Glass (Failure)

Google Glass, a wearable computer with an optical head-mounted display, was hailed as a potential game-changer in 2013. It got everyone and their parrots excited about its possibilities. But it faced numerous challenges that led to its commercial demise:

  • High Price: The initial price tag of $1500 deterred many potential consumers.
  • Privacy Concerns: The ability to record video and take photos without the subject's knowledge raised significant privacy issues.
  • Social Stigma: The design was perceived as awkward and unfashionable, making users feel self-conscious.
  • Limited Functionality: Early versions offered limited functionality and lacked a clear use case for the average consumer.

The takeaway is fairly simple: These issues stress the importance of addressing consumer concerns early on — ensuring affordability and developing a strong value proposition that resonates with the target market.

Case Study: SpaceX (Success)

SpaceX, founded by Elon Musk, has disrupted the space industry with its reusable rockets, cost-efficient launches, and ambitious plans for Mars colonization. Their success can be attributed to several factors:

  • Disruptive Technology: SpaceX's reusable Falcon 9 rocket significantly reduced launch costs compared to traditional expendable rockets. And in turn, this innovation opened up unforeseen possibilities for commercial space activities… and increased access to space for a wider range of organizations.
  • Ambitious Vision: Like or hate him, Elon Musk's vision of making humanity a multi-planetary species captured the imagination of the public and inspired a dedicated workforce.
  • Vertical Integration: SpaceX's control over the entire supply chain, from rocket design and manufacturing to launch operations, enabled them to optimize processes and reduce costs.
  • Iterative Development: The company adopted a rapid prototyping and testing approach, constantly iterating on designs and learning from failures.
  • Data-Driven Decision Making: SpaceX uses extensive data collection and analysis to inform design decisions, improve operational efficiency, and identify areas for further innovation.

SpaceX's success demonstrates how a combination of disruptive technology, a bold vision, vertical integration, iterative development, and data-driven decision-making reshape an entire industry.

Key Challenges (and Solutions) for SpaceX:

Safety Concerns

  • The Problem: Space travel inherently involves risks.
  • The Solution: SpaceX has invested heavily in safety measures and redundancy systems to mitigate these risks.

Regulatory Hurdles

  • The Problem: The space industry is subject to complex regulations.
  • The Solution: Thinking of this, the company has worked closely with regulatory agencies to ensure compliance and streamline the approval process.

Competition

  • The Problem: As the space industry grows, competition is increasing.
  • The Solution: So there’s a big focus on continuous innovation and cost reduction to maintain its competitive edge.

Financial Sustainability

  • The Problem: Developing and launching rockets is capital-intensive.
  • The Solution: For this, SpaceX has diversified its revenue streams through commercial satellite launches and government contracts to ensure financial stability.

Their approach offers valuable lessons for other companies seeking to disrupt established industries through bold and innovative solutions.

Early Bird Gets the Worm

To keep the innovation engine running at full throttle, your company should aim to cultivate a vibrant internal culture where your employees feel empowered to experiment and share their ideas. They should feel like they're valued (and encouraged) to push boundaries.Likewise, try looking beyond the walls of your organization so that you can tap into a wider pool of talent and ideas that would otherwise have been ignored. This dynamic interplay of closed and open innovation is a strong combination that has the power to fuel groundbreaking solutions.Feeling stuck?That's where innosabi comes in. Our software suite covers every step of the innovation journey, from spotting market trends and emerging startups to engaging employees and customers in co-creation projects.We connect your entire innovation ecosystem, providing the tools and expertise to foster a culture of radical innovation and accelerate your path to groundbreaking advancements.Explore how innosabi can supercharge your organization's innovation engine.

Read our other popular blog talking about innovation in business:

9 Tips for a Successful Innovation Culture That Drives Growth and Transformation Why Every Business Needs a Chief Innovation Officer to Stay Ahead in 202410 Best Practices of Discontinuous Innovation Management for Leaders and Teams

Guides
9 July 2024

What is Discontinuous Innovation? (And Why It's the Key to Staying Ahead)

Ever felt like the world is evolving at a speed that's hard to keep up? This is the essence of innovation– and its importance in the modern business landscape is explored in our article, ‘What is innovation in business – and why is it so important in 2024!"But perhaps you’re wondering ‘what is discontinuous innovation’?Well, we’re glad you asked!In short, it’s a type of innovation that introduces a completely new product, service, or technology that has the power to disrupt entire existing markets… and creates new ones. It implies a radical departure from established norms, often requiring significant changes in consumer behavior and industry practices.This isn't your average product upgrade; it's about groundbreaking shifts that leave entire industries scrambling to catch up. The kind of change that makes you say, "Whoa, where did that come from?" and "How did we ever live without it?"In this article, we'll cover what it is, why it matters, the different types, real-world examples, and how your business can either ride the wave… or get swept away by it.

What is Discontinuous Innovation, Really?

Discontinuous innovation is the ultimate paradigm shift, a revolutionary breakthrough that introduces products, services, or processes so radically different that they create entirely new markets or fundamentally alter existing ones.It's basically the difference between a minor software update and the invention of the internet.Forget about incremental improvements; we’re talking about disruptive leaps that leave competitors fighting an uphill battle.Think of how the first iPhone wasn't just a better cell phone; it was a pocket-sized computer that changed how we communicate, work, and entertain ourselves.

Key Characteristics

As you can probably tell by now, discontinuous innovations are a breed apart because they possess a unique set of characteristics that distinguish them from incremental or even dynamically continuous innovations.Here's what sets discontinuous innovation apart:

  1. Breakthrough Technology or Approach: They’re based on a fundamental technological leap or a radical shift in how a problem is solved. This could be a new scientific discovery, a novel application of existing technology, etc.
  2. Creates a New Market: These types of innovation create entirely new markets or significantly expand existing ones, targeting non-consumers who were previously unable to access or afford similar solutions.
  3. Requires New Skills and Knowledge: Because they introduce entirely new ways of doing things, discontinuous innovations often require the development of new skills, knowledge, and infrastructure. This can involve everything from training workers to building new manufacturing facilities.
  4. High Risk and Reward: Discontinuous innovations are inherently risky, as they venture into uncharted territory. However, they also offer the potential for significant rewards, including market dominance, high profitability, and the ability to shape the future of an industry.
  5. Long-Term Impact: Discontinuous innovations have the potential to create lasting change – such as disrupting entire industries as we know them, redefine consumer behavior, and even transform societal norms.

5 Best Examples of Discontinuous Innovation

  1. The Telescope: It’s interesting to look back and imagine that people once believed the world to be flat. But the invention of the telescope reshaped our understanding of the universe, which also led to other major scientific breakthroughs.
  2. Penicillin: The discovery of penicillin back in 1928 revolutionized medicine, providing the first effective treatment for bacterial infections and saving countless lives.
  3. DNA Sequencing: DNA sequencing technology transformed biology and genetics, opening up new avenues for research and medical treatments.
  4. The Microprocessor: The invention of the microprocessor fundamentally changed how we work, communicate, and access information.
  5. The Internet: Finally, have you seen the Netflix movie that Obama executive produced, "Leave the World Behind," in which a cyberattack virtually destroys civilization? Can you imagine a world without the internet? Yep, neither can we.

Main Differences from Disruptive Innovation

In simple terms:

  1. Discontinuous: Brand new; game-changing; creates new ways of life.
  2. Disruptive: Starts simple and cheap; improves over time; takes over the market.

Now let’s go more in depth:Discontinuous Innovation: This is when something completely new and different is invented, changing how we live and work. Think of the first car, the internet, or the telephone – these were game-changers that created whole new ways of doing things.Disruptive Innovation: It starts with a simple, cheaper product that might not be as good as what's already out there. But it's good enough for some people, and over time, it gets better and better until it takes over the market. Think of budget airlines or digital cameras – they started small, but they eventually changed the whole industry.We covered an entire article explaining what is disruptive innovation here.

Incremental vs. Discontinuous Innovation

What's the difference here? Let's break it down:

  1. Incremental Innovation: This is about small, continuous improvements to existing products or services. Think of a new iPhone model with a slightly better camera or a faster processor.
  2. Discontinuous Innovation: This is a whole different ball game. It's a radical departure from the norm, introducing entirely new concepts or technologies that redefine an industry.

Dynamically Continuous Innovation: A Middle Ground?

There's also a category called dynamically continuous innovation, which sits somewhere between incremental and discontinuous.It involves significant improvements that don't necessarily create entirely new markets but still change how we use products or services. In this case, consider the shift from film cameras to digital cameras – a big change, but still building on the basic concept of photography.

The Innovator's Dilemma: A Missed Opportunity

While discontinuous innovations can create enormous opportunities, established companies often struggle to embrace them due to a phenomenon known as the "innovator's dilemma."This occurs when a company becomes so focused on serving its existing, profitable customers that it neglects to invest in radical new technologies or business models.The problem? This can leave them vulnerable to being overtaken by more agile newcomers who are willing to take risks and explore uncharted territory.

Benefits and Challenges of Discontinuous Innovation

Benefits

  1. New Markets and Revenue Streams: Discontinuous innovations can unlock entirely new markets that were previously untapped or nonexistent, leading to significant revenue growth.
  2. First-Mover Advantage: Companies that pioneer discontinuous innovations often gain a significant competitive edge, becoming market leaders and setting industry standards.
  3. Enhanced Brand Image: Successful discontinuous innovations can elevate a company's brand image, positioning it as a leader in innovation and technological advancement.
  4. Societal Impact: Many discontinuous innovations have the potential to solve pressing social problems, improve quality of life, and contribute to overall progress.

Challenges

  1. High Risk and Uncertainty: Discontinuous innovation is inherently risky, as it involves venturing into uncharted territory. There’s no guarantee of success.
  2. Significant Investment Required: Developing and launching a discontinuous innovation often requires substantial financial resources and a long-term commitment.
  3. Organizational Resistance: Established companies may face internal resistance to change, as discontinuous innovations often require significant shifts in strategy, culture, and operations.
  4. Market Uncertainty: It can be difficult to predict how consumers will react to a radically new product or service, and whether it will gain widespread adoption.

Discontinuous Innovation Case Studies

The Transition from Horse-Drawn Carriages to Automobiles

  1. The Old Way: Horse-drawn carriages were the primary mode of personal transportation for centuries, with a well-established infrastructure of stables, blacksmiths, and carriage makers.
  2. The Discontinuous Shift: The invention of the internal combustion engine and the mass production of automobiles in the early 20th century completely revolutionized transportation. Cars were faster, more convenient, and could travel longer distances.
  3. The Impact: This led to the decline of the horse-drawn carriage industry and paved the way for the development of highways, suburbs, and a whole new way of life.

The Shift from Landline Telephones to Mobile Phones

  1. The Old Way: Landline telephones were tethered to homes and businesses, limiting communication to specific locations.
  2. The Discontinuous Shift: The introduction of mobile phones ‘freed’ communication, allowing people to make calls from, well… virtually anywhere.
  3. The Impact: Mobile phones revolutionized communication, making it possible to stay connected on the go. And guess what? It led to the development of smartphones, which have become indispensable tools for work, entertainment, and social interaction.

The Rise of E-commerce:

  1. The Old Way: Shopping was primarily done in brick-and-mortar stores, with limited options and fixed hours.
  2. The Discontinuous Shift: The advent of the internet and the rise of e-commerce platforms like Amazon completely transformed retail. Online shopping offered convenience, a wider selection of products, and the ability to shop from anywhere at any time.
  3. The Impact: E-commerce led to the closure of many physical stores and the growth of online giants. What’s more, it also changed consumer behavior, with online shopping becoming the norm for many.

How to Find Discontinuous Innovation Opportunities

Want to be the next big disruptor?Here are some of our top tips for sharpening your radar and spotting those cutting edge opportunities:

Look for Emerging Technologies

Keep an eye on the latest advancements in technology. Are there any new tools or capabilities that could be used to solve existing problems or create entirely new experiences?

Pay Attention to Shifting Consumer Preferences

What do people want and need now? Are there any emerging trends or unmet desires that could be addressed with a new product or service?

Identify Underserved Markets

Are there any groups of people whose needs aren't being met by existing solutions? These are prime targets for discontinuous innovation.

Challenge Assumptions

Don't be afraid to question the status quo. What if things were done differently? What if there was a better way? This kind of thinking can lead to breakthroughs.Curious about how to put these principles into practice? Dive into our comprehensive guide to discontinuous innovation management to discover the top 10 best practices for fostering a culture of radical innovation.

Tired of Playing Catch-Up?

The pace of change is only accelerating, and discontinuous innovation will continue to reshape industries and our lives in ways we can't even imagine. By understanding its power and potential, we can prepare for the future and seize the opportunities it presents.The world doesn't wait for those who stand still. Don't be left behind by the next wave of discontinuous innovation.Explore how innosabi can empower your business to uncover groundbreaking ideas and lead the next wave of industry disruption.Request a demo today.

Guides
25 June 2024

Disrupt or Be Disrupted: Disruptive Innovation Explained for the Modern Entrepreneur

Ever seen a new company come out of nowhere and completely transform an industry?That's disruptive innovation in action, a concept pioneered by Harvard Business School professor Clayton Christensen. In short, this is all about shaking the foundations of how things work, making life easier, more convenient… or even opening up possibilities never before imagined.Remember when smartphones replaced clunky cell phones? Or how streaming services like Netflix changed movie nights forever (RIP Blockbuster)? These are all prime examples of disruptive innovation at play.In this article, we'll delve into the key characteristics and types of disruptive innovation and explore its wide-ranging impacts on businesses and society. We’ll also provide actionable strategies for both startups and established companies to not only survive but also flourish in the face of disruption.

But… What is Disruptive Innovation?

As aforementioned, disruptive innovation is a concept pioneered by Clayton Christensen. This concept isn't just about inventing something new. It's about introducing a product, service, or technology that's so radically different and accessible that it, quite literally, disrupts the existing market. These disruptors don't always start with the fanciest features or the highest performance, but they win people’s hearts by being simpler, more affordable, or more user-friendly – often appealing to those who were previously left out of the market altogether.

Key Characteristics of Disruptive Innovation

Okay, okay. Let’s not get ahead of ourselves. Instead, let's break down the key traits that make disruptive innovations so impactful:

  1. It Targets Underserved or Non-Consuming Markets: Disruptors don't always go head-to-head with the big players right away, oh no. Rather, they often start by catering to groups that have been neglected or who couldn't afford existing options. Think of budget airlines like RyanAir or EasyJet opening up travel to those who couldn't afford traditional carriers.
  2. They offer lower cost and more accessibility: Disruptive innovations usually strip away unnecessary bells and whistles, use simpler technology, or find creative ways to cut costs. In turn, this makes their offerings accessible to a much wider audience.
  3. An initial performance trade-off: Early versions of disruptive products might not be as good as the established ones in terms of features or performance. But they're often "good enough" for many users, especially those who are just getting access to something like this for the first time.
  4. Constant technological advancements: The beauty of disruptors is that they don't stand still. They're constantly improving their offerings, leveraging new technologies, and making them better and better until they can outshine the established competition.
  5. Industry transformation: As you guessed it, once disruptors gain popularity and become more refined, they start to steal customers from the big players. This is important because either they adapt… or remain at risk of fading away (yikes!).
  6. New business models and value networks: Disruptive innovations often come with entirely new ways of doing business. They might change how products are made, sold, or delivered, leading to a ripple effect across entire supply chains and industries (anyone else a fan of Amazon’s highly convenient customer care and product delivery?).
  7. Growth in emerging markets: Emerging markets, where people are eager for new solutions but might not have access to expensive or complex ones, are a perfect breeding ground for disruptive innovations. Think of mobile banking apps like Revolut booming in regions where traditional banks are scarce.

Types of Disruptive Innovation

There are two main types of disruptive innovation to be aware of:

1. Low-End Disruption

This happens when a new entrant targets the most price-sensitive customers in an existing market. They offer a simpler, more affordable product that might not have all the bells and whistles but gets the job done for a fraction of the cost, such as the already-mentioned budget airlines undercutting traditional carriers So while you might not get an in-flight meal included, at least you’ll be on your way to your favorite destination. Sign us up!

2. New-Market Disruption

This type of innovation creates a whole new market that didn't exist before. They offer a product or service that appeals to a new group of customers who weren't being served by existing solutions. Think of how smartphones with integrated cameras created a market for amateur photographers who had no idea how to work a DSLR camera.

The Innovator's Dilemma

Established companies often face a tough challenge called the "innovator's dilemma." They're so focused on serving their most profitable customers with increasingly sophisticated products that they miss out on opportunities in less-profitable segments. Naturally, this leaves the doors wide open for disruptors to swoop in and capture those overlooked markets.

Case Studies: Disruption in Action

Let's delve deeper into two case studies that have reshaped entire industries:

Tesla: Electrifying the Automotive Landscape

Tesla, led by Elon Musk, didn't just make electric cars; it made them desirable. While electric vehicles existed before, they were often seen as slow, impractical, and lacking in style. Enter Tesla, shattering those stereotypes by introducing sleek, high-performance models like the Model S and Model 3 that rivaled (and often surpassed) traditional luxury cars in terms of acceleration and overall experience.Tesla's disruption built a vast network of charging stations, making electric vehicle ownership more practical. They embraced over-the-air software updates, continuously improving their cars with new features and functionality. And they challenged the traditional dealership model, selling directly to consumers online.This multi-pronged approach not only attracted early adopters and tech enthusiasts but also pushed established automakers to accelerate their own electric vehicle development. Today, nearly every major car manufacturer is investing heavily in electric vehicle technology, a testament to the disruptive power of Tesla's vision.

Airbnb: Redefining Hospitality

Airbnb took a simple idea – letting people rent out rooms or entire homes – and turned it into a global hospitality giant. And they did so by leveraging the power of the internet and trust-building mechanisms like reviews and ratings. With this, Airbnb created a platform where travelers could find unique and affordable accommodations in almost any corner of the world.This disrupted the traditional hotel industry in several ways.

  1. First, it offered a wider variety of accommodations, from cozy apartments to sprawling villas, often at lower prices than comparable hotel rooms.
  2. Second, it emphasized the personal touch, allowing guests to connect with local hosts and experience destinations in a more authentic way.
  3. Third, it democratized the hospitality sector, enabling individuals to become hosts and earn income from their properties.

Airbnb's success forced traditional hotels to reevaluate their offerings and adapt to changing traveler preferences. Many hotels now offer more personalized experiences and focus on unique amenities to differentiate themselves from the growing number of Airbnb listings.These case studies demonstrate how innovative thinking, coupled with a willingness to challenge the status quo, can lead to extraordinary transformations in the way we live, work, and interact with the world around us.

Challenges and Risks of Disruptive Innovation

While disruptive innovation holds immense promise, it's not without its challenges and risks. Aspiring disruptors and established companies alike must be mindful of these potential pitfalls to avoid falling victim to the very forces they seek to harness.Let’s explore these, one-by-one:

Regulatory Hurdles

Disruptive innovations often operate in uncharted territory, leading to regulatory challenges. Existing regulations might not be designed to accommodate new business models or technologies, creating legal and compliance obstacles for disruptors (did you know that ChatGPT was initially banned in Italy over privacy concerns?).

Resistance from Incumbents

Established companies with a vested interest in the status quo may resist disruptive newcomers. They might engage in aggressive competitive tactics, lobby for unfavorable regulations, or even attempt to acquire and then stifle the disruptor's technology.

  1. Hotels vs. Airbnb: The hotel industry has lobbied for stricter regulations on short-term rentals, citing concerns about safety and unfair competition.
  2. Taxi Drivers vs. Uber/Lyft: Taxi drivers have protested and even engaged in legal battles against ridesharing apps, claiming they operate unfairly and undercut prices.
  3. Book Publishers vs. E-books: Publishers initially resisted e-books and online retailers, fearing lower prices and diminished control over distribution.
  4. Cable Companies vs. Streaming Services: Cable providers have faced declining subscriptions due to the rise of streaming platforms, leading to disputes over bundling and pricing.

Scaling Challenges

Scaling a disruptive business model can be difficult. What works in a niche market might not translate seamlessly to a larger audience. Disruptors may struggle to secure funding, build the necessary infrastructure, or manage rapid growth effectively.

Financial Risks

Disruptive innovations often require significant upfront investment in research, development, and marketing. There's no guarantee of success, and many startups fail to secure the necessary funding or generate sufficient revenue to sustain their operations.

Job Displacement

One of the most significant risks of disruptive innovation is the potential for job losses in industries that are disrupted. As new technologies and business models emerge, they can automate tasks or render certain skills obsolete, leading to unemployment and economic hardship for some workers (raise your hand if you’re afraid of the AI revolution).

Privacy and Security Concerns

Disruptive technologies, especially those that collect and analyze large amounts of data, can raise privacy and security concerns. It's crucial for companies to prioritizedata protection and implement robust security measures to safeguard user information.

Unintended Consequences

Disruptive innovations can have unintended consequences for society. For example, the rise of social media platforms has led to concerns about addiction, cyberbullying, and the spread of misinformation.

Learning from Failures: Examples of Disruptive Innovations Gone Wrong

While many disruptive innovations have achieved remarkable success, others have fallen by the wayside. Here are a few note-worthy examples:

  1. Google Glass:This wearable computer was hyped as the next big thing, but it failed to gain traction due to privacy concerns, high price, and limited functionality (let’s see how far the Apple Vision Pro will go)
  2. Segway:The Segway personal transporter was touted as a revolutionary mode of transportation, but it never caught on due to its high cost, limited range, and regulatory restrictions.
  3. Juicero: This high-tech juicer, which squeezed pre-packaged juice packets, was ridiculed for its complexity and high price tag. The company shut down less than two years after launch.

These examples serve as cautionary tales, reminding us that even the most promising disruptive innovations can fail if they don't address real customer needs, overcome regulatory hurdles, or manage the risks associated with new technologies.

The Impact on Jobs and Society

Disruptive innovation is a powerful force that can reshape entire industries, economies, and societies. But its impact on jobs and the broader social fabric is a complex and often debated topic.

On one hand, disruptive innovation can be a tremendous engine for economic growth and job creation.

As new industries emerge and existing ones evolve, they often create a demand for new skills and expertise. This can lead to the creation of entirely new job categories that were unimaginable just a few years ago. For example, the rise of social media platforms created a whole new field of social media marketing and management, while the growth of e-commerce led to a surge in demand for logistics and delivery professionals.

On the other hand, disruptive innovation can also lead to job displacement and economic disruption in the short term.

As new technologies and business models emerge, they can render existing jobs obsolete. This is particularly true for jobs that involve repetitive tasks or can be easily automated. For example, the rise of self-checkout kiosks and online shopping has led to a decrease in demand for cashiers and retail workers in some areas.

Tips and Strategies for Established Companies

While disruptors might seem like a threat, established companies shouldn't despair. By taking proactive steps, they can not only survive but also thrive in the face of disruptive innovation. Here's how:

  1. Invest in R&D: The lifeblood of innovation is research and development. Established companies should allocate resources to explore new technologies, ideas, and business models. This could involve setting up dedicated innovation labs, encouraging experimentation, and fostering a culture of curiosity and risk-taking.
  2. Embrace Emerging Technologies: Don't be afraid to experiment with cutting-edge technologies like artificial intelligence, blockchain, or virtual reality. These technologies have the potential to disrupt various industries, and companies that embrace them early on can gain a significant competitive advantage.
  3. Create Separate Business Units: To avoid being bogged down by bureaucracy and risk aversion, established companies can create separate business units or subsidiaries dedicated to disruptive innovation. These units can operate with greater autonomy, agility, and a startup-like culture, allowing them to pursue disruptive opportunities more effectively.
  4. Partner with Startups: Collaboration with startups can be a win-win situation. Established companies can gain access to fresh ideas, talent, and technologies, while startups can benefit from the resources, expertise, and market reach of their larger partners. This can take the form of joint ventures, strategic investments, or simply open innovation initiatives.
  5. Acquire Disruptive Startups: If an established company identifies a particularly promising startup with a disruptive technology, acquisition can be a viable option. This allows the company to quickly integrate the technology and talent into its own operations, potentially accelerating its innovation efforts.
  6. Foster a Culture of Innovation:Encourage employees at all levels to think creatively and challenge the status quo. Reward experimentation and risk-taking, even if some ideas don't pan out. Create a culture where failure is seen as a learning opportunity rather than a setback.
  7. Listen to Your Customers: Pay close attention to customer feedback and emerging trends. Look for signs that customer preferences are shifting or that new unmet needs are arising.
  8. Be Willing to Cannibalize Your Own Business: Sometimes, the most disruptive innovations come from within. Established companies need to be willing to disrupt their own products or services if it means staying ahead of the curve.

Disruptive innovation often requires taking risks and trying new things. Companies that encourage experimentation and create a safe space for employees to try out new ideas are more likely to stumble upon disruptive breakthroughs. It's equally important to learn from failures and use them as stepping stones for future success.

The Future of Disruptive Innovation

The pace of change is only accelerating, and disruptive innovation is likely to continue reshaping industries in the coming years. We can expect to see disruptions in healthcare, transportation, energy, and many other sectors as new technologies emerge and entrepreneurs find creative ways to solve old problems.By understanding the dynamics of disruptive innovation and its potential impact, we can better prepare for the changes that lie ahead and seize the opportunities they present. It's a fascinating landscape that promises to keep us on our toes for years to come.

Don't be a Blockbuster in a Netflix world.

Take the first step towards becoming a disruptor.Discover how innosabi's innovation management software can empower you to identify unmet needs, foster a culture of experimentation, and drive breakthrough ideas that reshape the market.With innosabi, you'll gain the tools and insights needed to navigate the complexities of disruptive innovation. Our platform enables you to harness the collective intelligence of your team, streamline your innovation processes, and turn groundbreaking ideas into reality.Request a demo today!

Guides
19 June 2024

8 Main Innovation Ecosystem Actors and Why They Are Important

In this article, our focus will be on defining the key actors within the innovation ecosystem. We’ll delve into their distinct characteristics, roles, significance, and provide illustrative examples for each of the main eight players.

What is an Innovation Ecosystem?

Innovation Ecosystems are dynamic networks of interconnected actors, organizations, and institutions collaborating and interacting to foster innovation within a specific region or industry.These ecosystems typically include:

  1. Startups and Entrepreneurs: Innovators pushing new ideas and technologies.
  2. Corporations and established businesses: Established businesses looking for new ideas through collaboration or investment.
  3. Research institutions and universities: Providing research, talent, and intellectual property.
  4. Government and Regulatory Bodies: Making policies to support innovation and entrepreneurship.
  5. Investors and venture capitalists. Providing funding and resources to new companies.
  6. Incubators and Accelerators: Mentoring, funding, and networking for startups.
  7. Industry Networks and Associations: Helping members work together, share knowledge, and speak up for the industry.
  8. Customers and Users: People who buy new products and services, which drive demand and influence innovation direction.

At its core, an innovation ecosystem is about permeability—the free movement of ideas and solutions between different parts of a company and its network. In short, an innovation ecosystem creates a more integrated approach to innovation.

The objective of an Innovation Ecosystem

At its core, the goal of an Innovation Ecosystem is to create an environment where these actors can collaborate, share resources, and leverage each other's strengths to accelerate innovation, drive economic growth, and solve complex challenges.This overall approach ensures that innovation is not just the responsibility of a single department or entity, but a collective effort that leverages the strengths and insights of all participants (for example, customer insights can start collaborative efforts that span across different actors within the innovation ecosystem).Next, let's dive deeper into who are the main actors in the innovation ecosystem, uncovering their distinctive characteristics, pivotal roles, and overarching importance in driving forward progress and transformation.

8 Main Actors in an Innovation Ecosystem

If you want to encourage innovation, you need to understand the key roles and importance of each player in this ecosystem.

1. Startups and Entrepreneurs

Characteristics: The innovation ecosystem relies on entrepreneurs and startups for continued growth. These entities are distinguished by their ability to adapt quickly, generate new ideas, and assume risks. Role: They're the ones coming up with new ideas and disruptive technologies, always trying out new business models and products – and pushing the boundaries of what's possible.Importance: Entrepreneurs and startups are often more creative and willing to take risks than larger, more established companies. They often tackle problems that larger, more established companies overlook. Because they can adjust quickly, they're able to keep up with market changes and new trends.Examples: Companies like Uber, Airbnb, and SpaceX started as small startups with big ideas, revolutionizing their respective industries through innovation and persistence.

2. Corporations and Established Businesses

Characteristics: Well-established businesses are usually larger, with more resources and a more stable market presence. These have established processes, extensive networks, and significant market influence.Role: These companies often lead the way in innovation by investing heavily in research and development. They can turn startups’ innovations into real-world products by integrating new technologies into their operations.Importance: Corporations are the building blocks for scaling innovations, providing the necessary infrastructure and resources. Plus, they create a market for new products and services, which makes it easier for new ideas to get off the ground.Examples: Companies like Google, Apple, and General Electric continually invest in innovation, either through internal R&D or by acquiring innovative startups.

3. Research Institutions and Universities

Characteristics: These are academic and research-focused organizations dedicated to making progress on knowledge and technological development. They're best known for their intellectual resources and cutting-edge research facilities.Role: Universities and research institutions are at the cutting edge of fundamental and applied research, creating new knowledge and technologies (and they play an important role in training and educating future innovators).Importance: These institutions are key to the long-term development of innovation ecosystems. They’re the hubs for cutting-edge research and development, often collaborating with the industry and government to translate research into practical applications.Examples: Institutions like MIT, Stanford University, and the Fraunhofer Society are renowned for their contributions to innovation, producing groundbreaking research and nurturing entrepreneurial talent.

4. Government and Policymakers

Characteristics: The government and policymakers create the rules and policies that affect how the innovation sector works. They're known for their influence on the economy and society through legislation and policy.Role: They provide funding for research and development, create tax incentives for innovation, and establish regulations that can either foster or hinder technological advancement.Importance: Governments and policymakers play a big part in making it easy for people to come up with new ideas (their backing can speed up the development and use of new technology).Examples: The Small Business Innovation Research (SBIR) program in the United States provides funding to small businesses to engage in federal research and development with the potential for commercialization.

5. Investors and Venture Capitalists

Characteristics: Investors and venture capitalists (VCs) are individuals or firms that provide capital to startups and innovative projects in exchange for equity or debt. These innovation actors are characterized by their financial insights and ability to identify promising ventures.Role: They provide the necessary funding to startups and early-stage companies which, in turn, enable them to develop their products, scale their operations, and bring innovations to market.Importance: Without investors and VCs, many innovative ideas would remain unrealized due to lack of funding. These actors also offer mentorship, industry connections, and strategic guidance to startups.Examples: Renowned venture capital firms like Sequoia Capital, Andreessen Horowitz, and Accel Partners have funded numerous successful startups, including Dropbox, Slack, and Facebook.

6. Incubators and Accelerators (support organizations)

Characteristics: These groups offer help to startups and entrepreneurs in the form of resources, mentorship, and support (with a main focus is on helping early-stage companies get off the ground and effectively grow).Role: 1) Incubators give startups a place to work, resources to help them succeed, and support to help them grow. 2) Accelerators give startups all-in-one support, including funding, mentorship, and networking opportunities.Importance: Support organizations are key for startups looking to grow and succeed. They set up the right infrastructure, offer the right guidance, and make the right connections to help startups get through the challenges of early-stage development.Examples:Y Combinator is a well-known accelerator that has helped lots of successful startups, like Dropbox and Airbnb. Techstars is another prominent accelerator that has helped numerous startups achieve success.

7. Industry Networks and Associations

Characteristics: These are groups or organizations that bring together companies and individuals within a specific industry or sector. Their main focus is on working together, sharing knowledge, and promoting their industry.Role: Industry networks and associations make it easier for members to work together and share knowledge. Plus, they lobby for policies and regulations that help their industry and give them an opportunity to connect with others and grow their careers.Importance: These organizations help build a sense of community and shared purpose within an industry, also playing a large part in setting industry standards and promoting best practices.Examples: The National Venture Capital Association (NVCA) in the United States advocates for policies that support the venture capital industry and entrepreneurship. On the other hand, the European Association of Research and Technology Organizations (EARTO) promotes collaboration among research and technology organizations in Europe.

8. Customers and Users

Characteristics: The customers and users are the end recipients of innovative products and services. They are characterized by their different needs, preferences, and feedback and this, in turn, drives the demand for innovation.Role: Customers and users provide valuable insights that help develop and improve products and services. Their use of new technologies affects market demand and the direction of innovation.Importance: Without customers and users, innovations would have no market. That’s why their engagement and satisfaction are the key drivers for the success and sustainability of new products and services.Examples: Early adopters of technologies like the iPhone and Tesla electric vehicles have played a significant role in driving the success and widespread adoption of these innovations.

Wrapping Up

Understanding how these actors interact within the innovation ecosystem provides insights into its complex and dynamic nature.Each actor contributes to innovation in their own way, fostering a collaborative environment that speeds up technological advancement and cultivates new ideas.Ultimately, harnessing these interactions boosts organizational agility and propels industries towards sustainable growth and global competitiveness.

Stay Tuned

For more insights into the innovation methods or tools check out the innosabi blog or follow us on social media. Together, let's drive the future of innovation!

Guides
23 May 2024

Innovation vs Invention: Differentiating Key Concepts in Business Strategy

Innovation and invention are both vital for success, acting as twin pillars of corporate vitality, each contributing uniquely to a company's growth and competitive edge. Despite their frequent interchangeability, it's essential for businesses to grasp the nuanced disparities between these concepts to effectively leverage their potential. This comprehensive exploration aims to dissect the intricacies of innovation and invention, shedding light on their distinct roles and profound impacts within the realm of business.

What’s The Difference Between Innovation And Invention?

Let's now delve into the nuances that distinguish innovation from invention and explore their respective roles in driving progress in business. Understanding the distinction between innovation and invention is important because recognizing the unique contributions of each can help businesses strategically allocate resources, foster a culture of creativity, and ultimately drive sustainable growth and differentiation in their markets.

Definition of Innovation

Innovation isn't just about making new discoveries or breakthroughs; The essence of innovation lies in its ability to add value to existing products or services, fulfilling the evolving needs of customers. Unlike invention, which focuses on birthing entirely new ideas or processes, innovation entails the practical application and refinement of existing concepts, often resulting in groundbreaking advancements. It also means bringing these inventions to the market, adapting them for practical use, and creating value for consumers. This multifaceted process encompasses a diverse spectrum of skills, including marketing, technical expertise, and strategic acumen, fostering collaboration and creativity. For instance, consider the innovative strides made by Tesla in the automotive industry. Tesla has redefined transportation through innovations like autonomous driving technology and energy-efficient power solutions. Their commitment to sustainability and innovation has sparked a revolution in the automotive sector, inspiring other companies to follow suit.

Definition of Invention

On the other hand, invention is where new ideas and technologies begin, creating fresh opportunities and pushing the boundaries of what's possible. It’s a key driver of progress., sparking innovation and influencing the way we conduct business. It's all about coming up with original concepts and theories, often leading to completely new ways of doing things thanks to breakthroughs in research or creative work.A classic illustration of invention is found in the pioneering work of Marie Curie in radiology, whose discovery of radioactivity not only revolutionized scientific understanding but also made room for transformative advancements in medical diagnostics and treatment modalities, ultimately saving countless lives and reshaping the trajectory of healthcare.

Key Differences between Innovation and Invention

To distinguish between innovation and invention, let's break down their main traits:InventionInnovation

  • Comes up with brand-new ideas or processes.
  • Roots in original thinking and theories.
  • Mostly involves brainstorming and theorizing.
  • Needs specialized scientific or technical knowledge.
  • Often happens when there's a breakthrough in research or creativity.
  • Usually focuses on one thing, like a new product or process.
  • Often happens in special departments like Research and Development.
  • Improves and updates existing ideas or processes.
  • Focuses on making what already exists better.
  • Happens when ideas are put into action and adapted practically.
  • Requires a mix of marketing, technical, and strategic skills.
  • Comes from spotting needs or opportunities in the market.
  • Involves multiple parts of a company and people working together.

Why Differentiating Innovation vs Invention is Important

Understanding the distinction between innovation and invention is key for businesses seeking to thrive in competitive markets. While invention fuels creativity and drives technological progress, innovation drives business growth and sustains competitive advantage. By recognizing the complementary roles of both innovation and invention, businesses can effectively leverage new ideas, technologies, and processes to stay ahead of the curve and meet evolving customer needs. Simply put, without innovation, inventions risk remaining mere concepts.

Impact on Strategy and Culture

The distinction between innovation and invention profoundly influences competitive and growth strategies, as well as organizational culture and talent acquisition. That’s because inventions carve out new market spaces, laying the groundwork for subsequent innovations, while innovations differentiate businesses within existing markets. Companies founded on groundbreaking inventions must strike a delicate balance, adapting to market fluctuations while nurturing a culture of innovation and creativity. Alternatively, entities built on innovative ideas prioritize scalability and market penetration, fostering a collaborative culture that champions diversity and experimentation. A pivotal aspect of this cultural shift lies in talent acquisition, where businesses must attract and retain individuals with diverse skill sets and visionary perspectives to drive innovation and propel the organization forward. In other words, companies that value innovation need to make sure they're hiring the best and brightest, with all sorts of backgrounds and skills. And these don't just hire —they invest, giving these workers the chance to grow, contribute, and learn.

Innovation Vs Invention: Which is more important in business?

Now, the million-dollar question: which holds more weight in the business world, innovation or invention? The truth is, they're two sides of the same coin, each indispensable in its own right. Both innovation and invention are equally important but serve different purposes. Invention sparks creativity by introducing new ideas, while innovation drives practical implementation and business success. So, while invention lays the foundation for progress, it's innovation that ultimately propels businesses forward by turning these ideas into valuable solutions. Therefore, it's not about one being more important than the other, but rather recognizing the symbiotic relationship between innovation and invention in driving growth and competitiveness.

Leveraging Digital Tools for Business Innovation with innosabi

Embracing solutions like those offered by innosabi can ignite the flames of both innovation and invention, offering organizations a vibrant space to collaborate, innovate, and bring groundbreaking ideas to life. innosabi provides a suite of digital innovation management tools and consulting services that empower companies to tap into the collective creativity of their teams, customers, and stakeholders, fostering a culture of open innovation and shared discovery.Through features like crowdsourcing and idea management, innosabi becomes a common ground for sparking innovation. By inviting input from internal teams and external stakeholders, organizations can unearth fresh ideas and novel solutions that have the potential to inspire transformative change. Moreover, innosabi facilitates a seamless journey from idea to execution, bridging the gap between imagination and realization. Its collaborative tools streamline the process of refining and nurturing ideas. With functionalities for project management, prototyping, and feedback integration, innosabi empowers teams to transform innovative visions into tangible products or services, accelerating the pace of innovation. In essence, partnering with innovators like innosabi enables companies to unlock new pathways for differentiation, growth, and competitive advantage, shaping a future defined by innovation and invention.

Guides
22 March 2024

Scaling Innovation Processes Through Internal and External Stakeholder Communication

Before developers ever step into the drawing room to sketch out a new product, there's a foundational step that demands attention: engaging in meaningful conversations with stakeholders, both internal and external. Why?Because innovation projects are those efforts to create something new — whether it's a new product, service, or process. And an initial discussion is pivotal for gathering the vital ideas, inputs, and feedback that will shape the innovation platform from the ground up.This is where it all begins, with a conversation that has the power to transform the way your company innovates.

What does scaling up mean in business innovation?

Scaling up in business simply means growing smartly. This might involve things like increasing production, expanding into new markets, or improving your processes to handle more customers. Basically, it's about making your business bigger and better while keeping things running smoothly. Similarly, scaling up in business innovation is about making the most of your internal and external resources to generate new ideas that keep you competitive.It's not just about growing your business in size but also in creativity and adaptability. By innovating and embracing change, you can stay ahead of the curve and continue to thrive in your industry.

How to Scale an Idea in Business

Scaling an idea in the innovation process involves taking it from a small concept to a big impact. Here are some steps to scale an idea effectively:| Refinement: Start by refining your idea. Make sure it's clear, practical, and addresses a real need or problem.| Testing: Test your idea on a small scale to see how it performs. Gather feedback and make adjustments as needed.| Validation: Once you've tested your idea, validate it further by gathering data and evidence to support its potential success.| ResourceAllocation: Determine what resources you need to scale your idea, whether it's financial, human, or technological resources.| StrategicPlanning: Develop a strategic plan for scaling your idea, including timelines, milestones, and goals.Next, let's explore how companies are reaching exponential growth in their innovation process and product development through effective communication with both internal and external stakeholders.

The Role of Communication in the Innovation Process

Granted, communication isn't only exchanging pleasantries; it's the engine that drives collaboration, idea-sharing, and problem-solving within any organization. Think about it this way: when we're able to properly communicate, teams come together, ideas flow freely, and solutions start to emerge. And that’s what effective communication is for an innovation platform launch; it’s the glue that holds everything together, allowing you to seize unforeseen opportunities. So if you are a part of the world of innovation, you’re probably aware that the foundation of any successful platform is not just the technology but the community that supports and engages with it. That’s why early communication with key stakeholders is a key aspect in laying this foundation; it sets the stage for what future participants can expect and how they can contribute to the platform's success.

Common Challenges in Platform Launches

Of course, we can’t talk about communication without running into some common problems. Resistance to change, lack of transparency, siloed information… These can feel like brick walls, hindering progress and stifling innovation. Another crucial aspect of platform launches is to onboard your community. As mentioned earlier, without their participation and contribution, your innovation program won't succeed.Overcoming these requires you to break down those walls, fostering a culture of openness, collaboration, and trust. But of course, bringing a group of people together and keeping them engaged is easier said than done.

Why Pre-Launch Communication is Important to Scale Up Innovative Ideas

The success of such a platform goes far beyond its technology or features; it's also deeply rooted in how effectively it communicates value and vision to potential users before it ever goes live. For that, we’ll explore the key aspects of a pre-launch communication strategy, providing a guide for innovation platforms likeinnosabi to build anticipation and ensure a successful rollout. In the realm of gathering ideas for an innovation project, we've got two main players: internal and external groups–kind of like the two sides of the innovation coin.

  • Internal

Think of these as your in-house brainstorming sessions. They're where employees from all corners of the company come together to share ideas, receive feedback, and even solve some of the company's biggest challenges.

  • External

Now, these are where things get even more interesting. External platforms are like extending an open invitation to the world outside – customers, partners, maybe even the guy next door – to pitch in on the innovation process.

Building Anticipation and Attention

Anticipation is a basis of success. It's about igniting the interest of key decision-makers within organizations. | Share your platform's vision| The challenges it addresses| And its innovation potential through tailored communications. Think executive briefs, targeted industry webinars, and insider previews to spark conversations in boardrooms and innovation hubs alike.

Internal Communication

Getting your team involved in innovation platforms is where the real magic happens – right at the heart of your company. It's about giving them the right environment to focus, collaborate, and bring their ideas to life.

External Communication

When you look outside, you're inviting the world to join the innovation conversation. These platforms help your company reach more people. But how do you get them to join? The key is figuring out what you should tell them.

The Why and How

Let's talk about what to say and how to communicate. Start by explaining why you chose an innovation platform and what you hope to achieve with it. If there's already a project planned, share the details. Ask your audience to help choose a name for the platform. When it comes to getting the word out, think about simple teaser campaigns on your community's usual hangouts and pick social media channels that match your audience – whether it's other businesses or regular consumers.

Communicating Effectively with Stakeholders

To allure your audience, paint a picture of joining your platform. You can do so by highlighting exclusive rewards, prestigious recognition, and unique opportunities.

1. Attracting and engaging audiences

If you want to effectively convince audiences to join your platform, focus on communicating benefits they could expect to enjoy from their active participation. These could be:| Reward Programs: Highlight incentives like points systems or exclusive perks for active members.| Recognition Awards: Likewise, you can showcase badges, certificates, or public acknowledgment for achievements.| ExclusiveOpportunities: Another tips is to communicate access to premium content, events, or mentorship programs.| CommunityEngagement: Emphasize networking, collaboration, and learning opportunities.| ClearPathtoSuccess: Transparency is everything in the business world, so provide guidance on how participants can progress to achieve their goals.

2. Communicating Benefits

Now that you know how to motivate your audience, let’s go over how to communicate with them. For that, consider the following channels:| EmailMarketing: Use targeted email campaigns to communicate the benefits of joining the platform and highlight any rewards or recognition programs.| SocialMedia: Social media is great to share updates, success stories, and testimonials about the platform's rewards and recognition opportunities. | Website or LandingPages: Make it easy for visitors to sign up and get involved. You can create dedicated landing pages that outline the benefits of joining the platform and provide detailed information about any reward programs or recognition awards available.| Webinars: Host virtual events and provide additional insights into how participants can benefit from joining.

Next Steps

The magic behind a successful innovation platform lies in a smart, engaging pre-launch excitement. Telling captivating stories, bringing future users into the creation, building a community, and sharing engaging content—all before the big reveal. With such a dynamic lead-up, innovation platforms are set to kick off with a bang, surrounded by a community of eager potential users. Once you pinpoint the motivations driving both your community and internal stakeholders, the next step is strategizing the platform launch to resonate with these motivations.

Guides
28 November 2023

Celebrating Success: Unlocking the power of intrinsic and extrinsic motivation

During the deep dive sessions of innosabi connect, our annual customer meeting, innosabi's Customer Success Managers and customers work together on best practices for current topics. One of this year's focus was on how to celebrate success of collaborative innovation.

In the dynamic landscape of collaborative platforms, collaborative gathering emerges as a beacon of success, celebrating achievements through a harmonious blend of intrinsic and extrinsic motivation. In this exploration, we delve into the core elements that make collaborative innovation thrive, emphasizing the pivotal role of motivation, measurement, and meaningful engagement.

Before deep diving in the different steps, let’s quickly understand the different ways of motivating your users.

Intrinsic vs. Extrinsic Motivation

Understanding the diverse motivations that drive user participation is crucial for the success of collaborative innovation. Intrinsic motivation, fuelled by personal desires, sees users engaging for reasons such as co-creation, status elevation, appreciation, and entertainment. On the other hand, extrinsic motivation draws users with material incentives like prizes, monetary rewards, and awards.

Now that this is clear, let’s have a closer look at the different points to help ensure your collaborative platform will be a success. In the following paragraphs, we will discuss the following three measurements: integration on processes, transparency, and reward systems.

  1. Integration on Processes:
    Collaborative innovation goes beyond mere participation; they integrate users into processes to enhance products, services, and internal operations. Facilitating exchange between user groups and seamlessly combining online and offline elements are paramount. Questions arise: How can participants be integrated into processes? How can the exchange between user groups be fostered?

Incorporating a range of integrated tools within the platform, such as voting mechanisms, amplifies the experience. The careful balance of online and offline integration is crucial, presenting diverse opportunities for engagement. Central to the success of collaborative innovation is the integration of users, fostering an environment where all participants feel empowered to share their perspectives freely. This not only contributes to the richness of collaborative endeavours but also has the potential to transform the organizational culture. It provides individuals, who might typically be too occupied or reserved to voice their opinions, with a platform to express themselves. Creating a culture that encourages open dialogue is paramount, emphasizing the importance of offering both online and offline events, including workshops, to facilitate meaningful interactions. These initiatives extend beyond the platform, providing additional channels for individuals to connect, share ideas, and collectively contribute to the success of your innovation platform.

Client Feedback:
“We initiated a challenge engaging 800 participants from 12 different departments. The challenge encompassed various stages, including submission, community interaction, and jury voting. Setting up this expansive initiative posed a challenge due to the necessity to manage diverse viewing rights. To address this, the organizers strategically created 25 sub-challenges, each tailored to specific viewing rights, streamlining the administration process. To enhance communication and participant engagement, the organizers introduced “multiplicators” in each department. Two months prior to the challenge commencement, these multiplicators were seamlessly integrated into the process, assuming responsibilities and tasks. This innovative approach proved highly successful, fostering strong connections between teams and their respective multiplicators, effectively reducing bottlenecks in the administrative workflow. Regular meetings, involving both the administrative team and multiplicators, were implemented to share insights, tips, tricks, and general support. The outcome was remarkable, with a 70% participation rate.”

  1. Transparency:
    Key to fostering a collaborative environment is transparency. This entails informing participants about upcoming steps, making decisions visible, and celebrating achievements and milestones. But what information should be shared? How can you share results within your community?

Establishing trust within communities is paramount; thus, transparency in processes is key. Keep the community informed about the challenge setup, detailing what to expect and explaining the process. Regularly connect and update participants on results, news, and progress using internal tools such as the intranet, company updates, or leverage features like the innosabi blog on the platform. Summarize the outcomes of different phases and projects, disseminating this information across relevant spaces like the topic overview. Ensuring that every user comprehends the problem at hand, the mission, and the significance of their contribution is fundamental. Strive to simplify each process, maintaining a high level of transparency. Enhance engagement by seamlessly combining offline and online events through varied formats like webinars, especially for onboarding, and workshops to ensure accessibility and understanding. This comprehensive approach ensures transparency is upheld at its highest level throughout the innovation journey.

  1. Reward System:
    A well-crafted reward system is a cornerstone of collaborative innovation. This involves offering appealing rewards tailored to user groups, recognizing and rewarding contributions, and ensuring the simplicity of the reward system. What incentives can you offer? How can you communicate on the reward system?

Recognition becomes visible through public appreciation; you can “earn” merchandise as a tangible acknowledgment of your contributions. Establish connections with leadership, opening avenues for new opportunities, chances, valuable input, and learning experiences. Career advancement, whether through promotions, progress recognition, or access to additional training, becomes a tangible reward. Tangible incentives like monetary rewards, vouchers, and coupons add a layer of appreciation. Consider incorporating a loyalty system, accumulating points that participants can trade in for various rewards, ensuring a comprehensive and personalized approach to acknowledging their efforts within your innovation programme.

In conclusion, the success of collaborative innovation lies in the delicate balance of motivation, measurement, and meaningful engagement. By incorporating these principles, platforms can not only celebrate achievements but also create a culture of continuous improvement, fostering an environment where every participant is empowered to contribute, connect, and drive innovation forward.

Guides
14 November 2023

Community Guidance Best Practices: Leading your community to innovation excellence

During the deep dive sessions of innosabi connect, our annual customer meeting, innosabi's Customer Success Managers and customers work together on best practices for current topics. One of this year's focus was best practices for community guidance in innovation: how to manage your community from onboarding to expert level.

In the dynamic landscape of innovation platforms, understanding the different needs of your community members is critical. Whether they are newcomers exploring the possibilities or seasoned participants who return regularly, tailoring your approach to their level of experience can significantly increase their engagement. In this article, we'll look at best practices for community guidance in innovation, and how to motivate users at different stages of innovation platforms.

1. Not a community member yet

Let's start with the journey of attracting the curious and laying the foundation for community engagement by exploring strategies for attracting and guiding users who are not yet part of your innovative community.

Capturing the curious: creating an inviting environment

For those who have just discovered your platform, the goal is to entice them to become part of your innovation community. Consider creating a home page specifically for unregistered users. Use visually appealing graphics and easy-to-understand content to illustrate the platform's goals and opportunities for interaction.

Engaging visuals and testimonials: Create a compelling first impression

Short introductory videos, ideally featuring a member of senior management expressing the vision for the innovation community, can be a powerful tool. Showcase ongoing projects and their results to give a glimpse of the platform's potential. Strategically place call-to-action buttons to take users seamlessly to the registration page.

Customizable Homepages: Tailoring the Welcome Experience

In the innosabi software, you can use the flexible homepage configurator to create a customised start page, ensuring that it is perfectly aligned with the content aimed at unregistered users.

2. Newcomers to the community

Once users have created their profile, it is crucial to convert them from registered users to active users. To do this, you need to nurture their enthusiasm and provide them with the information they need to start their innovation journey.

Welcome the enthusiasts: Keeping the registration momentum going

Once users have registered, it's time to provide them with important information and links to enhance their experience. Use the customizable welcome email feature on the innosabi platform, for example, to send a personalised message to each newly registered user. Include links to ongoing projects, important overview pages, or any other content you want to highlight.

Strategic content placement: Facilitate easy discovery

Make it easy for new users to discover ongoing projects and relevant content. Use the homepage strategically by placing high-priority information, e.g., using our hero boards for innovation challenges, and using call-to-action banners to direct users to top content.

Targeted content display: Increase relevance

innosabi’s flexible homepage configurator allows you to display content exclusively for specific audiences, ensuring that users see only what's relevant to them. While a page with general platform information is valuable, it doesn't have to be prominently displayed. Provide a link in the navigation or further down the homepage.

3. Advanced Community Member

Our exploration deepens as we turn our attention to the advanced community members who return regularly, seeking to empower them with streamlined tools and intelligent features to enhance their experience and facilitate seamless navigation within your innovation platform.

Empowering Regulars: Streamlining the experience for returning users

For regular users, the focus is on providing efficient tools for navigation and interaction, as they already know the platform and what they are searching for. E.g., implement our global search function that allows users to quickly find the projects or information they are looking for.

Customised assistance: Guide users to relevant areas

Based on their preferences, users should be able to quickly access those specific areas. With the innosabi software, this can easily be done with our customised assistance. Whether they want to submit an idea, collaborate on a project, or explore content related to a specific area, the wizard streamlines the experience.

innosabi Initiative Pages: Dedicated Spaces for Specialized Topics

Thanks to the innosabi feature “initiative pages”, you can create those pages catering to specific departments, programs, or regions. Display quick links on the homepage to direct users straight to the spaces relevant to their key interests.

In summary, understanding, and meeting the diverse needs of your community members is key to driving engagement and success on your innovation platform. By implementing these best practices for community guidance in innovation, you can seamlessly guide users through their journey, from initial exploration to becoming experts in your innovation programme.

Guides
11 October 2023

Innovation is a Matter of Technology Transfer

Our Subject-Matter Expert Benoit Chevalier shares his take on corporate innovation and what it takes to make it successful.

Technology transfer is a fractal phenomenon. At all scales of an economic ecosystem, it creates the same problem: how to bridge the trust gap between buyer and seller, which some have often used to call the “valley of death” to emphasize that it was associated with the investment risk to be taken?

When I was in the technology transfer office of a large French research centre, our mission was to find industrial companies interested in patented technologies developed upstream by our scientific teams, based on a mixture of program directions, market trends, researcher affinities and state strategies. As a result, we often came up with something unexpected for manufacturers, pushed to develop of a minimum viable product (MVP) to reduce the risk to be taken as much as possible. No need to say that the successful transfer rate was low for a very high cost on the research centre. A kind of bet taken, where you leave with your tanker truck to cross the valley of death hoping to have a gas station at the other end. A journey which was often a one-way trip (putting the whole office in danger) and which discouraged many initiatives.

Subsequently, I have seen this pattern repeated in different situations, between customers and software companies, between startups and large companies and within a company itself. Indeed, I saw a parallel with centralized innovation departments, developing new concepts and then offering them to factories or production centres. And always this phenomenon of reserve in the face of an unexpected object more or less shaking up routines and procedures for an underestimated benefit and a cost that always seems too high at the start. The problem was there, a development of linear and unidirectional innovation which maximizes the risk on the decision of the customer, whether it is internal or external to the organization.

In terms of external technology transfers, things have changed. From my point of view, by the initiatives of American universities to find solutions to compensate for the drop in federal budgets and to maintain their income from patent licenses (these had exploded from the Bayh-Dole Act, American law of 1980 aimed at promoting “technology transfer” through patents, but had seriously begun to run out of steam since the 2000s) and the emergence of the concept of open innovation. The creation of the Penn Center for Innovation in the United States, to optimize technology transfer from the University of Pennsylvania, is a good example. Innovation and its transfer are now a circular process. The acquirer of the technology must be upstream of the project, even before having coded, tested, designed or transformed anything. The goal? Guarantee as much as possible an outlet on the market for the results of the project, whether research or innovation. Thus, we cultivate business relationships and we co-innovate with customers (customer-centric innovation), the crowd (crowdsourcing innovation), licensees (co-innovation) so that they become stakeholders in the process. The gas station has just given us its GPS coordinates!

Applying this to internal innovation programs and their operating model, it comes down to finding the candidates (plants, business units, departments) to integrate innovation before the project even begins, in order to engage them (conceptually, financially, organizational wise). Because if there is something that still hinders internal innovation, it is the lack of governance and the lack of resources in the face of risk taking. From there, more ambitious models can be applied, with for example the pooling of a project between different entities of a group to share the benefits and the risks. Imagine! An innovation project manager could propose to develop a project on a strong and transversal theme, such as additive manufacturing for example, by including several factories and business units which would benefit from all the knowledge and results in return for freeing up resources. By rebound effect, other ideas can arise along the way, the PoC would be integrated into a production chain and above all the learning capacity of the organization would be stimulated.

I finally come to the conclusion of my speech. The gradual evolution of the project manager or innovation manager towards a role close to business developers, in order to comply with these new practices. Transversal, orchestrator, he must now know how to sell his project internally, market it and have a high-level vision to optimize the use of heterogeneous resources. He must also be able to coordinate ideas and teams in order to create new solutions within a company. Innovation department needs business developers and a frequent staff turnover.

Convincing someone to take a risk will always remain complicated, and somewhere that is what gives it value. But it is not forbidden to find solutions, and playing on the human rather than on the process can sometimes pay off.

Guides
28 September 2023

9 tips for a successful innovation culture

To embed innovation in a company, it is important to have the right culture. In other words, a culture of innovation. Here we have summarised exactly what this means, why an innovation culture is essential and how you can establish it with nine simple tips.

As an innovation software provider, we are often asked how companies can drive successful and efficient innovation management. Of course, issues such as networking employees, creating synergies, evaluating ideas correctly and quickly or celebrating successful ideas are central to this. That is why our software is able to do exactly that.

But software is only one tool to achieve something. In addition to the right tool, the basis for successful innovation management is a suitable corporate culture. A culture that encourages innovation and innovative thinking. The foundation of any successful innovation management is an innovation culture that is lived throughout the organisation.

Many companies are faced with whether innovation management software can have a lasting effect if the culture is not already in place. Or whether it would be better to work on the innovation culture first. But in reality, it's almost like the chicken and the egg question – which came first? We can't answer the chicken-and-egg question. But when it comes to innovation culture and software, we do have an answer: they grow together.

A culture of innovation can only emerge when initiatives and tools are in place, ideas are collected and evaluated, collaboration is allowed, and innovative approaches are encouraged. Innovation software can only be successful if it is used and people are encouraged to share their ideas. Successful innovation management is therefore a combination of the right tool and the social factor of culture.

A corporate culture always points the way forward. Every action is shaped by the fundamental, shared values within a company. This is why an innovation culture is reflected in all processes, goals, and strategies. And because the culture of innovation affects everyone in a company, it is also important that everyone does something to establish new values. Everyone can contribute to the fundamental shift in thinking from corporate culture to innovation culture.

Implementing cultural change in a company depends very much on the existing structures. Unfortunately, there is no one-size-fits-all blueprint for a successful innovation culture, as each company must identify and address its own unique potential and challenges. However, there are some general tips that can help facilitate the cultural change towards a culture of innovation.

Culture change for more innovation

Set clear goals

Clear goals and objectives make it possible to implement an innovation strategy. This will give rise to principles, guidelines, and rules that will help all employees find their way around. This also makes it clear to everyone how they can contribute.

Find supporters

In every company, there are people or departments that can provide support during a reorientation. For example, it makes sense for managers to get behind the changes, live them and communicate them to their staff.

Involve experts

No master has fallen from the sky – not even in the field of innovation. By creating teams or departments, participants can explicitly address innovation (and also digitalisation, as the two usually go hand in hand). They can also exchange ideas with experts or hire people with the right talents.

Learn new things

Broadening one's horizons can be very inspiring. For this reason, all employees should be given the opportunity to train and learn new skills. Another good way to develop new skills is to form interdisciplinary teams – this way you can learn about the work of other departments and take away a few things for yourself.

Create creative time

Creativity sometimes gets short shrift in the day-to-day business. This makes it all the more important to explicitly create time for people to be creative and develop their own ideas. Contributing to the company's success with their own projects increases commitment and motivation – and ensures that innovation becomes an integral part of all employees' values.

Have confidence

Entrepreneurial thinking and action should not just be the preserve of the C-suite. But how do you create and nurture an entrepreneurial spirit throughout your organisation? By giving employees more trust and decision-making power. The more independent and decentralised decisions are made, the more routine employees will become entrepreneurial – but first they need to be trusted to do so.

Allow mistakes

Mistakes and failures are normal, especially when trying new things. It is often difficult for companies to take this risk and allow mistakes to happen. But this is the key to innovation, because failure is frequently an indicator of weaknesses and obstacles – and ultimately a good starting point for learning and new ideas.

Provide resources

An overarching culture of innovation doesn't happen overnight – but once it's established, it has a positive impact on the future of the business. However, like any long-term investment, culture change requires the necessary resources and funding.

Be patient

As with all change processes, a new culture does not happen overnight. It involves many small steps that need to be taken. That's why it's important not to lose patience. Change will come sooner than you think.

In summary, cultural change can only be achieved step by step. It is critical to have a clear goal in mind, to be patient and to be open to new ideas. If the right people are on board and the necessary resources are in place, nothing can really go wrong.

Guides
13 September 2023

What is innovation scouting?

Change is a constant. New technologies surface regularly and change existing product landscapes and business models. Companies don’t have all knowledge and all technology expertise ready to be used and implemented in products. Leverage ecosystem to fill their expertise gap has become a competitive advantage. Technology scouting and innovation scouting are approaches companies use to navigate today’s fast-paced innovative environment and tackle the issue of integrating new know–how into products.

What is Innovation Scouting?

Innovation scouting is a combination of open innovation and technology scouting. As outside resources are not in control of one’s company, a suitable method has to be used to identify and keep track of these assets.

Technology scouting serves to identify relevant technologies, compile necessary information and channel it back into the company. It can support the acquisition process of relevant technological assets in the process of internalizing the missing pieces and complement the IP portfolio. Relevant changes in the environment can be identified and new opportunities for collaboration, partnerships or licensing can be pursuit.

Open innovation is an innovation strategy that recognises the limits to your own capacity to do research, to invent and develop new products. It allows and encourages ideas, technologies, and innovations to transcend company boundaries, thus increasing speed of access to relevant information. Many resources – both internal and external – are considered in this approach to drive innovative activity.

Innovation scouting broadens the scope of technology scouting to extend beyond technology centric point of view. Ideas, marketing trends and know-how sourcing can also be considered valid targets and results. By not only looking at technological assets, but ideas, people, and networks, it serves and supports shifts in core business and provide impulses to business units. In short, innovation scouting is the extension of technology scouting to fit in the open innovation strategy.

Why engage in innovation scouting?

A company’s internal innovative capacity leverages the status quo. Engineers rely on existing and known technologies and associated know-how. However, if you rely on the status quo, you are bound to miss disruptive shifts and developments. For this reason, you need to be vigilant and observe developments, trends, ideas, and innovations outside your company and industry. You cannot have the same business forever.

Many aspects can drive you to implement or improve existing innovation scouting processes:

Globalization forces us to watch and monitor trends and developments at a global level. An integrated approach to aggregate relevant information and screen it is mandatory to understand trends and emerging technologies globally.

The diffusion of new technologies from one product segment into another can upend existing power balances and catch unprepared companies by surprise. Recently, German car manufacturers have noticed they have to build up IT and software competencies to compete with Tesla.

The increasing speed of innovation and thus shortening of product lifecycles can erode competitive advantages quickly.

R&D departments have to face these challenges and take on more and more responsibilities while defending budgets. Building up internal resources to embrace opportunities presented by new ideas and technologies puts additional stress on capacities and cannibalizes core R&D activity.

On the other hand, management can take advantage of the innovation ecosystem if embedded correctly:

By staying on top of developments and keeping tabs on potentially disruptive technologies, companies can increase resilience and innovate its product portfolio.

Understanding and using the innovation ecosystem improves alignment of services, products, and business models to market needs. Regularly identifying changes, assessing their relevance and impact enables good innovation management and increased value delivery to customers.

Proper understanding of trends, technologies, and fast access to linked know-how expedites product and service development and reduces your time to market.

Existing edges on your competition are preliminary. Being great at innovation scouting, however, can be a reliable competitive advantage. If you have your organization fine-tuned to develop products with a great market fit by leveraging your ecosystem to find and allow ideas, concepts to cross-pollinate into your products and services, you set your company up for success.

How to engage in innovation scouting?

Looking at the scope of innovation scouting, you have a multitude of different aspects to connect and integrate into your innovation workflows. Therefore, the first question should be, do you want this task done by internal employees or external consultants. Both options have upsides and downsides.

Internalizing offers complete control and keeps know-how strictly inside the company. However, if people are rarely tasked with scouting activities, they cannot become efficient and cannot create the necessary network to utilize on consecutive studies. Technology and innovation scouts have to be proficient networkers, result-oriented and follow a structured approach.

Externalizing allows you to task specialized consultancies and scouts with expertise in the field of interest who can leverage their pre-existing network to deliver results. Externals can provide an unbiased, neutral perspective which can provide vital impulses to your innovation activity.

Regardless of internalizing or externalizing: Anybody involved in scouting activities is confronted with a sea of information, many options in following innovation leads and will need a structured approach to navigate this area as well as suitable software tools to combat information overload. Which data sources are relevant and should be analysed? How to analyse data from different sources? What are the interesting technologies and solutions for your topic of interest? Who are active players, academics or start-ups or key opinion leaders in any emerging technology? Where is the R&D being done? What are the most prevalent technical concepts? These are just a couple of questions that require answering in the face of fractured and most likely incomplete information.

Innovation scouting process

 Innovation scouting can be separated into multiple phases. Overall, the phases are consecutive. It can be necessary to run phases multiple times, considering new information. Every phase can consist of multiple steps or modules. As a service, the innovation scouting process is flexible and not set in stone. Not all steps are necessary: It depends on the topic, your prerequisites, your know-how, and your network. But every step that is necessary has to be handled carefully to deliver quality results.

A variety of methods and tools can be incorporated to sufficiently satisfy the requirements of your scouting project. As discussed, it is possible to internalize the whole project. In case your employees lack experience and know-how, e.g. with regard to patent searching, or outside unbiased impulses to your innovation activity might be desirable, you might consider outsourcing specific parts or the entire project to specialized external consultancies. In the last case, the proper specification and listing of your requirements and expected, actionable outcomes have to be clarified and communicated.

Below is a shortlist of studies that can be incorporated into scouting missions and can inspire your project.

Innovation scouting process

Leverage technical information in order to anticipate the market and pinpoint weak signals, market shift and emerging solutions. We identify relevant mega and micro trends, interpret them and reveal their potential. Stay on the cutting edge!

Competitive intelligence

Monitor the development of market players working on similar projects or entering your competitive space. We compare strategies, grade companies and rank your organization to reveal ways to make improvements.

Start-ups sourcing

Obtain the profile of the latest start-ups in your domain to be the first to seize opportunities. Thanks to our feature Startup Radar, we provide a 360° analysis of a start-up. This helps you understand who is the funder, how are the intellectual property risks managed, what is their business model and what part of their technology is disruptive. The perfect tool for every venture capitalists and investors.

Technology and competency mapping

Develop a comprehensive, state-of-the-art technological analysis for a pre-defined field of innovation. The mapping project will help the client understand the latest trends and position their project/company correctly. Cross-analysis of patent and NPL data, as well as web info and expert interviews.

Technology and partners scouting

Identify technologies, patents, companies worthy of acquisition, R&D partners and experts to accelerate development phases and enable companies to position and secure access to new markets.

Generate and secure new ideas for technological applications by leading challenges and using design or problem-solving theories.

Ideation and white space analysis

Innovation scouting enlarges the scope of technology scouting beyond internal to external resources, which is part of an open innovation strategy. It considers not only technologies but includes ideas, networks, and partners in an innovation ecosystem. It can foster collaboration among companies, competitors, start-ups or researchers.

If innovative activity relies on internal know-how, you are bound to miss disruptive shifts in your ecosystem. To preserve your business it is necessary to observe developments, trends, ideas, and innovations outside your business and technological sector. Innovation scouting is a great method to bridge the divide.

Guides
27 August 2023

Key Steps to Accelerate Innovation

In today's rapidly evolving business landscape, companies need to keep up with changing consumer demands and technological advancements to stay competitive. Innovation is crucial for companies to remain relevant and profitable, but the traditional methods of in-house research and development may not always yield the desired results. This is where open innovation, co-creation, and trend scouting come into play. Below, we listed a few key steps to help you accelerate your innovation management.

Open innovation in its most basic form refers to the process of incorporating external ideas and resources into the innovation process of a company. It involves collaborating with other organizations, research institutions, and individuals to create new products or services. Open innovation can help companies to accelerate their innovation process by tapping into a wider pool of knowledge, expertise, and resources. By collaborating with external partners, companies can access new perspectives and insights, reduce the time and cost of R&D, and increase their chances of success.

| Identify potential external partners: Companies should identify potential external partners, such as research institutions, other businesses, and individuals who have expertise in the areas they want to explore. They can reach out to these partners and initiate collaborations.

| Establish a collaborative environment: Companies should establish a collaborative environment that fosters open communication and encourages the sharing of ideas. This can be achieved by creating cross-functional teams, using digital collaboration tools, and providing training on effective collaboration.

Co-creation is another approach to innovation that involves customers, employees, and other stakeholders in the innovation process. It is a collaborative process where all parties work together to identify new opportunities, generate ideas, and develop solutions. Co-creation can help companies to better understand customer needs and preferences, reduce the risk of failure, and create more innovative products and services that are tailored to customer needs. By involving customers and employees in the innovation process, companies can also create a sense of ownership and loyalty, leading to greater customer satisfaction and employee commitment.

| Identify customer needs and preferences: Companies should identify customer needs and preferences by conducting market research, customer surveys, and focus groups. They should also analyse customer feedback and complaints to identify areas for improvement.

| Involve customers in the innovation process: Companies should involve customers in the innovation process by creating platforms for co-creation, such as online forums, customer advisory boards, and ideation sessions. They should also provide training and support to customers who participate in the co-creation process.

| Incorporate feedback and improvement ideas: Companies should incorporate customer feedback into product development by creating iterative design processes that allow for rapid prototyping and testing. They should also provide regular updates to customers on the status of product development and incorporate feedback throughout the development process.

Trend scouting is the process of monitoring trends and identifying new opportunities in the market. It involves gathering information on new technologies, consumer preferences, and emerging markets, and analysing this data to identify new business opportunities. Trend scouting can help companies to stay ahead of the competition by identifying new markets and opportunities before they become mainstream. By staying up-to-date with the latest trends, companies can also identify potential threats and adapt their strategy accordingly.

| Monitor market trends: Companies should monitor market trends by analysing data from a variety of sources, such as social media, industry reports, and customer feedback. They should also attend trade shows and conferences to stay up-to-date on the latest developments in their industry.

| Identify opportunities: Companies should use the information they gather to identify new opportunities, such as emerging markets, new technologies, and changing consumer preferences. They should also analyse the competitive landscape to identify potential threats.

Open innovation, co-creation, and trend scouting are only three of the many approaches that can help companies accelerate their innovation process and stay ahead of the competition. There are many more things that can – and should – be done to accelerate the innovation process. But no matter which path you chose, you always need the right set of tools to support you. That's what the innosabi Suite can do for you.

Guides
16 August 2023

Focus on innovation - despite times of crisis

Investing in innovation and innovation management is essential not only during good economic times but also during times of crisis. Innovations can help create new business opportunities and secure long-term competitive advantages, particularly in times of economic challenges. Therefore, companies must continue their innovation activities and even intensify them if necessary, even during times of crisis.


To implement innovations successfully, a sound innovation management strategy is necessary. Innovative technologies and tools can play a significant role in this regard. Introducing innovative software and tools can help businesses enhance their innovation processes, resulting in faster market-ready innovations. When companies utilise tools for idea generation and evaluation, they not only increase the quality and relevance of their ideas, but also ensure that they cater to the needs of their customers.


Companies can improve their management and control of innovation projects with innovation management software. Innovative software enables companies to track and optimise resource planning while monitoring project progress. Employing project management software, collaboration tools, and agile methods can accelerate innovation processes and reduce time to market.


Companies must use innovative technologies and tools to enhance their innovation processes and expedite market entry. Innovative software and tools effectively manage and control innovation processes, offering companies long-term competitive advantage. Companies should prioritise technologies and tools suitable for their innovation method to support and enhance innovation processes while fostering an innovative corporate culture.

Especially during times when predicting future developments is challenging, innovation need not always be the next big thing that changes the game. Innovating during such times should contribute primarily to the resilience and adaptability of the company. Here are the top five points that can stimulate innovation during challenging and uncertain times.

| Prioritise customer needs: Companies should pay more attention to their customers' requirements during a crisis and align their innovation initiatives accordingly. They should analyse their customers' current requirements and adjust their products and services accordingly, or create new ones that satisfy these needs.

| Improving efficiency in the innovation process: In times of crisis, companies can reduce costs by improving the efficiency of the innovation process. They can still maintain, or even expand, their innovation activities. To achieve this, they should carefully analyse their innovation processes and identify opportunities for optimisation to make the innovation process faster and more cost-effective.

| Collaborating with other companies: During times of crisis, collaborating with other companies can be a useful way of maintaining or expanding innovation activities. Companies can establish partnerships with other businesses to share resources and collaborate on innovation projects.

| Invest in innovation management software and tools: As previously mentioned, investing in innovative technologies and tools, such as innovation management software, can assist businesses in enhancing their innovation processes and bringing new innovations to market more quickly. Using idea generation and evaluation tools along with project management software and agile methods can expedite and streamline the implementation of innovation projects.

| Investment in employee training and development: During a crisis, companies must invest in employee training and development to ensure the employees have the essential skills and knowledge to develop and implement innovative ideas. Businesses should train their employees in innovation management, agile methods and new technologies to enhance their innovation capacity.

Guides
2 August 2023

Fostering a culture of innovation

To be successful, companies need to constantly develop and implement new ideas to improve their products and services and differentiate themselves from the competition. A key prerequisite for successful innovation is a supportive culture.

An innovation-friendly culture has a number of characteristics. Here are some of the key factors that can help you determine whether your company's culture is conducive to innovative ideas and projects:

Openness to change

A culture of innovation requires a degree of openness to change. Companies that are willing to try new approaches and adapt to changing conditions will be able to innovate faster and more effectively. For this to happen, employees need to be motivated and willing to embrace change and explore new avenues.

Encourage experimentation and risk-taking

A culture of innovation encourages employees to experiment and take risks to develop new ideas. Organisations need to ensure that they create an environment where employees feel safe to take risks to test and develop their ideas.

A focus on customer satisfaction

A company that works closely with customers to understand their needs and requirements tends to develop more innovative products and services. Customer feedback is essential to understanding customers' needs and requirements and developing innovative solutions that meet their needs.

Collaboration and idea sharing

A culture that encourages collaboration and the sharing of ideas usually leads to a climate of creativity and brainstorming. Companies need to ensure that employees have the opportunity to share their ideas and perspectives and work together to find solutions.

Open communication

Open and transparent communication encourages collaboration and the exchange of ideas, and supports a culture of innovation. Companies should ensure that employees have access to the information and resources they need to be successful, and that there is open communication to support innovation efforts.

Tolerance of failure

A culture of innovation recognises that failure is part of the learning process and supports employees to learn from mistakes and move forward. Organisations need to ensure that employees have the confidence to take risks without fear of negative consequences.

A focus on people development

An organisation that cares about its people tends to attract and retain more talent that supports its culture of innovation.

On the one hand, this means creating an environment for success. In other words, a working environment that allows you to work in good conditions, with the tools and training you need to do your job well and deliver high quality work. On the other hand, it requires ongoing training and ensuring that people are aware of current best practice. Providing these two things will naturally encourage your people to continually improve and enable them to go further and live an active innovation culture.

How can the right software help?

The introduction of innovation tools and software can facilitate the innovation process, encourage collaboration and speed up the implementation of ideas. Idea management tools allow employees to share, discuss and evaluate ideas quickly and easily. This ensures that ideas are not lost and that all employees have the opportunity to contribute ideas. By implementing design thinking tools, teams can also work together to develop ideas, create prototypes and gather feedback. This can help turn ideas into reality and bring innovations to market faster.

Collaboration tools can help people work better together and share ideas. They improve communication, facilitate collaboration and accelerate innovation. By using data analytics tools, organisations can collect and analyse relevant data to make better decisions. This can help identify trends, understand customer needs and support the development of innovative products and services.

However, it is important to ensure that employees understand the tools and can use them effectively to realise their full potential. Training and education should be provided to ensure that all employees are able to use the tools and get the most out of them.

Why now is the time to invest in innovation management software? Read more in this article.

Guides
19 July 2023

Measuring Innovation - Challenges & Best Practices

Innovation is crucial for companies looking to stay ahead of the competition and drive growth. However, measuring innovation is not an easy task. It's complex and difficult to quantify accurately. But don't worry, we're here to help!

Why is it such a challenge?

Innovation is a vital aspect of progress and growth in any society or organization. It can be defined as the introduction of a new idea, product, or process that creates value and improves upon existing systems. However, measuring the level of innovation can be challenging, and there are several reasons for this.

Firstly, innovation is a multifaceted concept, and there is no clear and universally accepted definition of what it entails. Innovation can take various forms, such as incremental or disruptive, and can occur at different levels, like individual, organizational, or societal. Therefore, it can be challenging to determine the scope and boundaries of innovation, which makes it difficult to measure.

Secondly, innovation is a long-term process, and its outcomes may not be immediately apparent. It often takes years or even decades to see the impact of an innovative idea or product. Furthermore, innovation involves a series of complex and interrelated activities, including ideation, experimentation, prototyping, and commercialization. Measuring the progress and success of each of these stages can be challenging, and it may not always be possible to quantify their contributions accurately.

Thirdly, innovation is context-dependent, and its measurement must consider the specific circumstances in which it occurs. The level of innovation may vary depending on factors like industry, geography, culture, and regulatory environment. Therefore, a standardized approach to measuring innovation may not be appropriate or effective.

Finally, innovation typically involves a high degree of risk and uncertainty, which makes it difficult to predict its outcomes accurately. Many innovative ideas fail to materialize, and even successful ones may not always achieve the intended impact. As a consequence, measuring innovation must account for the possibility of both failure and success.

Measuring innovation is a complex and challenging task. It requires a nuanced understanding of the concept, a long-term perspective, a context-dependent approach, and a consideration of risk and uncertainty. Despite these challenges, measuring innovation is essential for organizations and societies to assess their progress and identify areas for improvement. As such, it is essential to continue developing and refining methods for measuring innovation that are accurate, comprehensive, and applicable across different contexts.

What can companies do about it?

Innovation measurement requires a comprehensive approach that measures multiple actions and characteristics, rather than relying on a single metric or a few. To achieve this, companies can use an innovation dashboard, which is a set of measures that display different performance criteria for the company, allowing management to examine the company's performance along different aspects of innovation. A dashboard is highly recommended due to the elusive and broad nature of innovation. When designing a dashboard, it is important to identify all the measures considered important, and then to begin reporting on a few critical metrics before expanding further. There is no definitive answer to how many metrics should be tracked, however, it is best practice to cover these three specific areas and types:

  1. Input Metrics:
    These metrics relate to the resources that are invested in innovation projects, such as financial resources and human capital. Some examples of input metrics include R&D spending as a percentage of sales, the number, and skills of key staff involved in a project, and senior management time invested in a project. These metrics help to ensure that sufficient resources are allocated to innovation projects and can be used to compare investment levels between different projects or business units.
  2. Process Metrics:
    These metrics relate to the management of the innovation process itself. They help to track the progress of innovation projects and identify areas for improvement. Some examples of process metrics include time to market, milestone progress, and staffing. These metrics help to ensure that innovation projects are being managed effectively and efficiently, and can be used to identify bottlenecks or areas where additional resources may be needed. Aside from the metrics focused on time (i.e. time-to-market, time to break even, etc.), there are also valuable metrics that focus specifically on the pipeline of ideas and projects. For example, the number of new ideas generated, the number of projects in the pipeline, the number of ideas that get funded, or the projected net present value of projects in the pipeline.
  3. Output Metrics:
    These metrics relate to the outcomes or results of innovation projects, particularly in terms of financial performance. Some examples of output metrics include revenue generated from innovation projects, return on investment (ROI), and profitability of new products or services. These metrics help to assess the success of innovation projects and determine whether they are contributing to the overall financial performance of the company. They can also be used to identify areas for improvement in the innovation process, like focusing on projects that have a higher likelihood of generating revenue or ROI.

Guides
5 July 2023

Is your Innovation Management Set Up for Success?

Successful Innovation Management and Innovation are the key to staying competitive in today's fast-paced business world. However, innovation cannot occur in a vacuum; it requires a strategic and systematic approach. But is your innovation management set up for success? Here are some questions that your company's leadership should ask themselves to find out.

Do we have a clear innovation strategy?

A clear innovation strategy is essential for any organization that wants to succeed in innovation management. Without a clear strategy, it is impossible to know where to focus resources or how to measure success. The leadership team should have a clear understanding of the organization's goals and objectives, and how innovation fits into these goals. They should also have a plan for how to prioritize and allocate resources to innovation initiatives.

  • Define the organization's goals and objectives, and how innovation fits into these goals.
  • Prioritize and allocate resources to innovation initiatives based on the defined strategy.
  • Create a roadmap that outlines the key milestones and timelines for achieving innovation goals.
  • Establish metrics for measuring the success of innovation initiatives and regularly review progress against those metrics.

Is innovation a priority for our organization?

Innovation can only be successful if it is a priority for the organization. The leadership team should make it clear that innovation is a core value and that they are committed to investing time, money, and resources into innovation initiatives. This commitment should be evident in the organization's budget, culture, and hiring practices.

  • Ensure that innovation is a core value and that the leadership team is committed to investing time, money, and resources into innovation initiatives.
  • Allocate an appropriate budget for innovation initiatives.
  • Hire employees with a track record of innovation and a passion for driving change.
  • Build a culture that encourages employees to think creatively and challenge the status quo.

Do we have the right people and resources in place?

Innovation requires the right people and resources to be successful. The leadership team should evaluate whether they have the right people in key roles, such as innovation managers and project leaders. They should also assess whether they have the right tools and resources, such as research and development budgets, technology platforms, and partnerships with external organizations.

  • Hire a dedicated innovation manager who can oversee innovation initiatives and drive change.
  • Establish cross-functional innovation teams that bring together employees from different departments and skill sets.
  • Allocate a research and development budget for exploring new ideas and technologies.
  • Build partnerships with external organizations and thought leaders who can bring fresh perspectives and insights.

Do we have a culture of innovation?

A culture of innovation is essential for any organization that wants to have successful innovation management. The leadership team should assess whether they have created a culture that supports and encourages innovation. This includes promoting risk-taking and experimentation, recognizing and rewarding innovative ideas, and providing opportunities for employees to collaborate and share ideas.

  • Encourage risk-taking and experimentation, and support employees who take calculated risks.
  • Recognize and reward innovative ideas and encourage employees to share their successes.
  • Provide opportunities for employees to collaborate and share ideas, such as brainstorming sessions, hackathons, or innovation workshops.
  • Establish a system for reviewing and testing new ideas, and provide feedback to employees on their performance.

Are we measuring and tracking our innovation initiatives?

Measuring and tracking innovation initiatives is essential for understanding what is working and what is not. The leadership team should evaluate whether they have a system in place for measuring and tracking innovation initiatives. This includes setting clear goals and objectives, defining metrics for success, and regularly reviewing progress.

  • Define clear goals and objectives for each innovation initiative.
  • Establish metrics for measuring success, such as ROI, revenue growth, or customer satisfaction.
  • Use data analytics and other tools to track progress against those metrics.
  • Conduct regular reviews and evaluations to assess the effectiveness of each innovation initiative.

Are we learning from our failures?

Failure is an inevitable part of the innovation process. The leadership team should evaluate whether they have created a culture that views failure as an opportunity to learn and grow. This includes promoting a growth mindset, encouraging employees to share their failures and lessons learned, and using these experiences to improve future innovation initiatives.

  • Encourage a growth mindset that views failure as an opportunity to learn and grow.
  • Establish a process for analysing and documenting failures, and identify lessons learned.
  • Use those lessons learned to improve future innovation initiatives and avoid repeating the same mistakes.

Are we staying up-to-date with industry trends and best practices?

Staying up-to-date with industry trends and best practices is essential for any organization that wants to remain competitive in innovation management. The leadership team should evaluate whether they are actively seeking out new ideas and best practices, attending industry conferences and events, and building relationships with external organizations and thought leaders.

  • Build relationships with external organizations and thought leaders who can provide insights and guidance.
  • Monitor competitors and industry leaders to stay ahead of emerging trends and technologies.
  • Encourage employees to stay up-to-date and facilitate the sharing of this knowledge.

Successful Innovation management is essential for any organization that wants to stay competitive and relevant in today's fast-paced business world. By asking these questions, the leadership team can evaluate whether their innovation management is on the right track and take steps to improve it if necessary. With the right strategy, people, resources, and culture in place, any organization can achieve success in innovation management.

Guides
6 March 2023

Innovation Diaries: Dealing with an Uncertain Future

As we are going through tumultuous times, people working in the field of innovation or who are tasked with shaping their company's future are trying to answer one key question: “How do paradigm shifts change the way companies innovate?” To find answers and guidance for one's own challenges, we cannot only rely on analysing what has worked in the past. The field of innovation with all its touchpoints and dependencies is constantly changing. Instead, we have to talk to the people who are facing these kinds of transformations right now. We have to learn from their current successes and – above all – listen to their predictions and plans for the future. That's exactly what we did over the past couple of months. The “we” in this case are Bente Zerrahn, Innovation Catalyst at Axel Springer, and I, Catharina van Delden, Co-Founder of innosabi. We did in-depth interviews with innovators across several industries and the public sector to really find out, how innovation is shifting and transforming at this very moment. We published the result as Innovation Diaries, a series of articles on LinkedIn. To give you an easy overview and central starting point to dive into the individual interviews, here's a list and short description of all of them:

Franziska Mair, HARTMANN GROUP

How can you get your entire company on board the digital transformation train and make change a positive thing so no one gets left behind? This is a question that many companies with non-digital business models are facing. Franziska Mair, Senior Manager Digital Innovation at Hartmann, shared with us how she tackles this challenge to drive digital innovation in a traditional healthcare business! Read the full interview with Franziska on LinkedIn.

Jochen Werne, PROSEGUR

Prosegur's Chief Visionary Officer Jochen Werne joined us for a deep dive interview about transforming a security business in the age of digital and crypto. His appeal to business leaders in this continuously shifting environment: Take your time and try to at least get the gist of things. You should understand what technology can and cannot do, and not just follow your daily headlines. Read all of Jochen's insights in the full article.

Julia Post, STADT MÜNCHEN

Innovation is not only about companies and startups. It's also about politics and governance! Especially for cities, this means providing the right structures to foster innovation and at the same time innovate and transform themselves. A challenging task that we discussed with Julia Post, City Councillor of Munich. Our takeaway: clearly communicating a vision becomes even more important when working in a public context. You can find the full interview with Julia here.

Sabine Menzel, L'OREAL

L'Oréal doesn't see beauty as its main business any more. Today, it's all about beauty tech and reinventing the future of beauty at the intersection of science and technology. For Sabine Menzel, Market & Media Intelligence Director at L'Oréal, this comes down to a lot of data and research that respect the individuality of regions and support the sustainability goals of the company. Read our whole conversation with Sabine on LinkedIn.

Sepp Maier, AGCO

Feeding the world's growing population in a sustainable and ecologically responsible way is one of our greatest challenges. This will only be possible with innovative technologies and new solutions in agriculture and farming. With the possibilities provided by digitalization and data analytics, AGCO is doing exactly that. For Sepp Maier, Global Product Manager at AGCO, evolving the company from a traditional machinery manufacturer to a leader in smart, sustainable agriculture solutions is a matter of making innovation everyone's business – not just a dedicated department. Read more about AGCO and their innovation culture in the full interview.

Sarah Wittlieb, LAB CAMPUS

The most recent years have brought one of the most drastic changes in the way we work and – as a direct result – how workplaces adapt to the employees' needs. While this can be a great challenge for companies, it also offers a tremendous opportunity: rethink the role of our offices and bring the focus back on creativity, innovation, and humans. That's how Sarah Wittlieb, VP Sales & Innovation at LabCampus, sees the bigger picture of the cross-industry innovation center that they are building at Munich Airport. The full interview with Sarah is available here.

Tom Koniordos, YARA MARINE

Few industries are affected by recent paradigm shifts as much as the shipping and maritime industries: Ship technologies are at the core of climate change discussions, harbors closing during the pandemic, changing supply chains, geopolitical instability, resource shortages, rising fuel prices — you name it. Dr. Thomas Koniordos, the CEO of Yara Marine Technologies, is “sailing his ship in the midst of this storm” and turns these challenges into an opportunity to build a greener maritime industry. We have talked with him in detail about this mission.

Thomas Kropf, BOSCH

When you are willing to describe your successful corporate research as an “unfair competitive advantage”, you are definitely doing something right. For Thomas Kropf, Head of Research at Bosch, this is only possible when you are continuously striving for excellence, valuing expert opinions (not just the highest-paid individuals), and embracing the "We innovate for life"-Spirit of Bosch. Read more about how this works in practice in our interview.

Christoph Krois, SIEMENS

Siemens has been on top of the innovation game for close to two centuries now – consistently. How are they able to do that? That's what we wanted to find out when interviewing Christoph Krois, founder of the Siemens Innovation Ecosystem. The short answer: spotting the underlying opportunities whenever there's a paradigm shift and understanding that humans are your most valuable asset. The long answer: is here in the full-length interview.

Guides
13 December 2022

Bosch's Head of Research Thomas Kropf on the Unfair Advantage Size Gives a Company's Innovation Speed

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Catharina van Delden and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

@Thomas Kropf is Bosch’s Head of Corporate Research. Originally wanting to become a professor, he worked for half a year as a software engineer in Silicon Valley. This made him realize he wanted to have a more visible impact with his work – ideally combining his academic expertise with the product innovation power of an industrial global player. Thus, he chose Bosch – and has been working with the company for 20 years now. Since 2018, he is shaping the work of Bosch’s innovative research and advanced development crew.

Bosch is a German multinational engineering and technology company headquartered in Gerlingen, Germany. The company was founded by Robert Bosch in Stuttgart in 1886. Their Corporate Research consists of about 1.700 researchers working on topics and technologies such as sustainability, hydrogen applications, driver assistance systems, simulations, and software technology. An additional part of corporate research is the Bosch Center for Artificial intelligence, as well as the Bosch grow platform, an incubator enabling inside-out start-up innovations.

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Thomas, as we speak the news of Patagonia Founder Yvon Chouinard is making headlines, donating his company shares to fight climate change. Not everybody knows that due to Robert Bosch’s testament from 1937, Bosch is a foundation – all profits are used to “do good”. How does this affect the way the company approaches innovation?

I personally decided to work for Bosch not because of the most competitive salary, but because of their attitude towards business: As a foundation, long-term thinking is at the very core of our company culture, and this is especially true when it comes to our innovation strategy. Not many large companies – we have more than 400.000 employees – allocate this many resources to overarching research as we do. Analysts don’t like conglomerates like Bosch, which is why research (and therefore innovation) typically is focused on single business areas. Our corporate research focuses on and is a service for the entire group, developing technologies that can be used and adapted in different contexts. We work cross-divisionally: we look at how technologies can be applied in different contexts. Take computer vision technology for example – it can be used in our driver assistance systems as well as in security cameras.

We take our slogan “invented for life” very seriously – it’s not just a cute sticker you put on a laptop, but it guides our daily work. We interpret it in two ways at Bosch Research, where we have recently derived the company slogan to our research mission statement: “We innovate for life”. On the one hand, we obviously are proud of Bosch’s product quality and contribute to making them long-lasting, unlike those machines that are built to break down after a certain period. And on the other hand, we strive for our products to tangibly contribute to improving the quality of people’s lives, such as higher safety, higher comfort, or even with contributions to people’s health. To make that possible we understand that innovation is only successful when results from our research actually hit the market.

For example, we knew from scientific papers that there is a high risk of pandemics resulting in a need for diagnosis of infections. Therefore, we developed a very small PCR device called Vivalytic, to detect various infectious diseases. When the corona pandemic hit us we could then together with partners swiftly provide a SARS-CoV-2 PCR test with results within roughly half an hour.

This is impressive. is impressive. However, there must be such a massive amount of research – how do you distill which topics are relevant for your business (such as testing technologies during a pandemic)?

Well, we do have a twofold mission within Bosch Research: “Jump farther and deliver more”. We support Bosch’s business units to innovate their current products. The other part of our mission is to look farther into the future within the fields of research we cover. And to find out, which technologies, disruptive products, and new markets Bosch should/could in the future concentrate on. This is what we did with Vivalytic. To do so, we cooperate with about 100 well-known educational institutions worldwide, such as the Carnegie Mellon University in Pittsburgh, the University of Stuttgart, and the Tsinghua University in Beijing. This allows us to access an outstanding amount of cutting-edge research. Also, we monitor our suppliers and exciting topics they’re working on to be able to team up with them.

To identify the research relevant to us, we have two strategies; I would call them the human way and the AI way. The pure human way consists of our researchers focusing on research in tandem with our academic partners. Additionally, we started using AI to understand the biggest trends in research publications by using semantics. The magic truly happens also at the intersection of combining the data-driven approach of artificial intelligence with the codified knowledge of classical science. This is what we call hybrid models.

So, even though you are a research organization you focus on customers’ needs?

Everything we do is driven by user experience, by real customer pains and needs that we want to solve. If you lose sight of this, you create solutions in search of a problem. So, for example, being an automotive supplier, our customer is the car manufacturer. But, although about 60 percent of our business is B2B, we learned that we need to understand and be in contact with the actual driver of the car to develop our own innovations, like sensors and entire driver assistance functions.

A common belief is that a truly innovative team needs to be small and agile – hence the glorification of start-ups and their innovation capabilities. A large corporation like Bosch would be assumed to be “too heavy and large” for fast-paced innovation. Listening to you, however, you seem to be proving the opposite: By being able to develop new core technologies and deploy them in different contexts, you can be very fast in your overall innovation process. How can you make size an advantage in innovation processes?

I would say neither of them is the full truth.

In a big company it is important to shield innovation to avoid the “Innovator’s dilemma” – only focusing on making a short-term profit. That’s why corporate research is organized separately, working highly interdisciplinary and cross-divisionally.

I would go so far as call our corporate research an unfair competitive advantage due to the synergies between divisions and products. And, taking manufacturing as an example, as part of our 440 Bosch locations worldwide, about 240 of them are manufacturing sites, so an idea can move from our Industry 4.0 research labs in Renningen, directly to one of the Bosch production sites for the prototype testing phase - before scaling it to hundreds of Bosch plants and then also to the external market.

Furthermore, we can work on one new technology like computer vision mentioned above and add value in various business units like automotive, robotics, and building technologies. Yet, this process does not happen by itself; it needs to be orchestrated and yes, this is where agility in smaller teams does come to play.

How does our current state of the world with various paradigm shifts change how you at Bosch innovate?

We are facing a combination of various challenges: Global warming, change in mobility and decoupling in politics, just to mention a few of them. But: Times of change were always the times of the biggest innovations. Incremental improvements will not bring the necessary innovation for the necessary transformation, we really need to speed up large-scale innovations.

Digitalization will play a critical role in this: During the pandemic, the IT department ramped up our digital infrastructure within weeks, which is no trivial task for a company of 400,000 people – and then even helped other companies. We learned that, for example, digital town hall meetings work significantly better than physical ones, as people digitally raise their voices more easily.

And we have been digital visionaries early on when we founded our Bosch Center for Artificial Intelligence already in 2017. By now the BCAI has already made a positive earnings contribution of around 300 million euros and we’ve already trained 20.000 managers in AI methods. Our most recent push for more digitalization happened earlier this year when we reached the milestone of 100 % of Bosch electronic products being networkable.

What role does company culture play in your innovation process?

The reason the best researchers want to work with us is that we continuously strive for excellence. From quantum sensors to autonomous driving to hydrogen electrolysis – our research work is at the scientific forefront. Bosch Research contributes to around one-quarter of the patent applications of our company.

And this is only possible if you push decisions to the lowest possible level. We need to avoid the so-called HIPPO syndrome (Highest Paid Person’s Opinion) at all costs and instead give our researchers the time to shine, given that they’re the experts. Furthermore, we believe in the principle of subsidiarity: Giving decisions back to the lowest possible level. So, it’s all about respect for performance, quality, and excellence. According to our mission “deliver more and jump farther” these are the core values behind it: transparency, common sense, accountability and courage, autonomy, listening to the experts’ voice, and diverse teams.

Another value we focus on is openness: We collaborate not only with universities but with startups and suppliers. The half-life of knowledge is increasingly declining, so nowadays it’s all about networks – you are only fast enough if you collaborate with others.

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Tl;dr for the lazy

  1. The only certainty is uncertainty: many people think one day all the crises are over and we’ll go back to the way it’s been before, but we must accept that we’re now operating in a mode of constant change.
  2. Our management styles must change drastically – it’s all about how much time you allocate for innovation and how you enable collaboration.
  3. We need to focus on data, to improve our machine learning; we need to learn to optimize products without changing the hardware but by pushing new software.
  4. Reusability is a huge part of sustainability: Can I reuse, can I recycle? We as a society cannot continue to dig out materials, use them, and when broken just throw them away into a landfill.
  5. We need to understand that our local actions have a global impact.

Original Post on LinkedIn.

Guides
6 December 2022

Yara Marine's Tom Koniordos on Holistic Innovation and the Stamina Needed for Successful Innovation

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Bente Zerrahn and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Dr. Thomas Koniordos is the CEO of Yara Marine, "sailing his ship through rough seas" by enabling a turnaround of the company in the context of drastically changing market conditions: As 2022 draws to a close, shipping has just emerged from a pandemic while seeing increased geopolitical instability, labor and resource shortages, rising fuel prices, and a global financial downturn. Before joining Yara in 2015, he dedicated himself already to environmental solutions at Danfoss. His mission is to build a technology company, that enables a "greener" maritime industry.

The Norwegian company Yara Marine Technologies was founded in 2010 as a subsidiary of Yara International. Their goal is to reduce maritime emissions in collaboration with ship-owners, yards, and naval architects. They’ve built a portfolio of green technologies such as exhaust gas scrubbers, vessel optimization solutions, and wind-assisted propulsion systems.

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Tom, what is innovation to you at Yara Marine? How do you define it and what role does it play in your daily business?

One of our core values at Yara Marine Technologies is curiosity, and it is the heart of our approach to innovation. Curiosity drives us to build knowledge, provide relevant solutions, and continuously improve by asking questions and challenging ourselves. This is key to innovating and developing our portfolio of green technologies as it requires us to think about where we are at this moment, and where we could be in the future – building a better world for us all.

And curiosity is always at the heart of change because you have to be curious to drive change and adapt rapidly.

This is what has allowed us to remain competitive in the promptly evolving maritime industry. It’s allowed us to keep pace as shipping and its regulatory bodies have shifted to prioritize more environmentally conscious operations and decarbonization.

However, innovation by itself is not enough – simply having a solution means nothing if it cannot be effectively implemented. This requires foresight, project planning, testing, and the flexibility to set goals for greener operations and evolve them over time.

In shipping, meeting market needs requires an understanding of how the industry works and what will be most cost and time effective. As good as a piece of technology may be, if it does not meet the operating needs of the industry, it will fail. Bringing in the knowledge of maritime operations, as well as industrialization, allows us to transform projects that might otherwise be gatekept by availability or lack of planning.

This process at Yara Marine has taken the form of acquisition (such as with Lean Marine in 2021) and via commercial collaboration (such as BAR Technologies in 2020). These affiliations exist alongside our own internal research and development processes where we continually improve our offerings and advance the market. We have also revisited technology like shore power, while additionally conceiving of and testing out possible future innovations.

So, innovation is just one part of the whole, and this is the ethos with which we approach our customers and stakeholders: a reassurance that we have not only the technology they need but also a plan and willingness to collaborate on seeking the most-effective means to achieve cleaner operations.

During recent years your business has been impacted significantly – pandemic, delivery bottlenecks, economic downturns… How did you react and how did the way you work change?

Flexibility has been vital to our approach as industry goals are evolving rapidly. During 2018 and early 2020, ship operators prioritized compliance with the IMO 2020 Sulphur cap, and we delivered and installed hundreds of systems during this extremely busy period. However, following the pandemic in 2020, the installations onboard were significantly impacted. This was reflected not only in the challenge of meeting our existing orders under lockdown but also in the industry choosing to take a step back from scrubbers to reassess financial and operational priorities.

While this may not have been ideal, it offered Yara Marine an opportunity to take stock of where we were and reflect on how we could evolve in line with our future goals. Once we established that our key ambition was to ensure we offered cost-effective green technologies to support more sustainable operations while remaining compliant with environmental regulations, it was easy to see how neatly this aligned with the evolving market and customer demands.

A key part of this assessment was the understanding that the road to greener operations is not a single step. There is no way to renew the entire global sailing fleet overnight in a sustainable manner, and drastically shortening the lifespan of our existing fleet would offer no benefits; in fact, I would argue that it would act against sustainability. The effects of the pandemic also meant that operators would need to carefully evaluate financial investments, particularly as we began to enter a global recession.

It was evident from the outset that we needed solutions that ranged from future fuels and technologies to reducing carbon emissions from our existing fleet.

As a result, we offer vessel solutions not only that meet regulatory requirements and efficiency, but also more advanced alternatives that we think will be key for a successful transition to a lower-carbon future in shipping. These include wind-assisted propulsion, vessel efficiency technologies, and shore power.

And more specifically: What role do digital tools and approaches play?

The requirements for reporting vessel information set a precedent for data gathering in the industry initially and have been accelerating digitalization to enable improved operational performance. Operators with data on vessel fuel consumption, weather, operational performance and more have baselines that can be used to define benchmarks and assess operational conditions, defining how to improve over time.

At Yara Marine, we are working towards further enhancing and enabling this process.

Our propulsion optimization system FuelOpt is the basis of our digital platform, which automatically reduces fuel consumption and gathers data from onboard systems or sensors at the same time. This collected data is visualized in Fleet Analytics, our performance management, and reporting software, where users can analyze the vessel performance, compare the performance of different vessels in the same fleet, and more. The two allow operators to immediately improve a vessel's operational efficiency.

FuelOpt also makes clear our baseline approach – regardless of the fuel used, minimizing the consumption by optimizing the efficiency of the propulsion line. This ensures lowered emissions, great cost efficiency, and true long-term sustainability.

And a vessel’s operational efficiency can be improved year-on-year by learning from the actionable data visualized in Fleet Analytics and adapting more efficient operations. And our goal is to expand the use of Fleet Analytics to collect the data from the rest of our portfolio to create more exhaustive data sets and models.

Recently we have also launched Route Pilot AI, an AI-powered ship operation support system that uses data gathered from a specific vessel to create a digital twin model of the ship. With this digital twin, we can calculate the most energy-efficient behavior of a vessel during an upcoming voyage using the predicted sea conditions such as weather, waves, and current.

The ocean and its ecosystems often are at the core of our conversations around climate change – damaged coral reefs, garbage floating in the water, overfishing... Yara Marine Technologies has set out to enable a greener maritime industry. What exactly are you working on?

Climate change is an urgent crisis, and our immediate priority is to provide as many market-ready systems as possible to minimize further damage. This may take the form of FuelOpt’s maximized use of every drop of fuel, WindWings’ clear reduction in emissions, shore power’s reduction in emissions, particles, and noise at port affecting communities as well as marine life, or our role as one of the world’s largest suppliers of SOx scrubbers, ensuring that we continue to remove harmful sulfur emissions from vessel exhaust streams.

Each of these solutions is intended to offer viable means by which we advance environmental consciousness in our industry. And the results speak for themselves: for instance, FuelOpt has shown evidence of being able to reduce emissions related to burned fuel by up to 15%. Fleet Analytics can provide vessels with indirect fuel and emissions reductions of up to 10%. WindWings can save up to 1.5 Tonnes of fuel per day per wing.

Our diverse portfolio is an indicator of our commitment to a healthy planet for future generations.

Yara Marine effectively conveys a sense of urgency for the decarbonization of the maritime industry. How does this attitude influence internal innovation and external customers and partners?

Acknowledgment of the climate crisis can only be a starting point for shipping; what we need is immediate and concrete action. We’ve emphasized this with our wide variety of products and in our external messaging.

We began by launching a distress signal hashtag#SaveOurPlanet– using the morse code ‘SOP’ to hearken to seafaring’s roots – to highlight our concerns about the climate crisis and urge the maritime industry to action in autumn of 2021. Although there are conscientious actors leading through bold action, the needle is unlikely to move significantly until the majority is a part of the process. This means that we need to work to assess the ongoing issues mid-size and smaller operators are experiencing as well. Ensuring that our range of solutions meets the needs of all consumers is therefore a particular priority for us.

We followed this up a year later with a campaign titled ‘The Time to Act is Now’ addressing the fact that much of the industry appears to be in abeyance, awaiting either a clear lead for a future fuel or a single technology to decarbonize. However, this process of awaiting solutions is flawed: our decarbonization needs cannot be resolved by a single act or upgrade. The conditions are worsening as we await longer. Therefore, we felt it was important to emphasize the process of change and the ongoing reasonable steps to make a real difference and advance urgently needed climate action.

Our campaigns reflect our company culture. We do want to build a better world for future generations, and saving the planet is key to this endeavor. We believe that addressing climate change is going to address the needs of everyone across the globe, including our workforce, therefore personal and professional goals are often aligned.

Regarding customers and collaborators, we have longstanding relationships with Ardmore, Algoma, Stolt Tankers, and many more to use FuelOpt to reduce their fleet emissions and enhance fuel efficiency. WindWings will be installed onboard the Mitsubishi Corporation’s Pyxis Ocean, 80,962 deadweight tons (DWT) and 299- meter-long bulk carrier, in collaboration with its charterer Cargill. A second commercial installation of WindWings will be onboard one of the world’s leading independent dry bulk owners, Berge Bulk’s 210,000 dwt bulk carrier Berge Olympus. This vessel will have 4 wings in total aboard its 300-meter length.

I can only hope that these relationships continue to strengthen and that we will keep supporting new customers with our green solutions.

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Tl;dr for the lazy

  1. We need to think about resilience in a holistic manner. It’s not just about ensuring financial viability or the ability to keep operations afloat. A strong and positive company culture is very much needed while evaluating how to strengthen your business. After all, any industry is only as good as its workforce.
  2. Establishing trust is essential to build long-term relationships with partners, customers, and other stakeholders. This allows for in-depth insight into ongoing operations and allows you to empower your company with greater foresight and planning in the future.
  3. Flexibility, particularly in an industry that experiences a variety of highs and lows, is vital. It is impossible to predict what is awaiting us in the journey to 2030 and 2050, but you can meet it by progressing toward Net Zero.
  4. You cannot get stuck in perceptions of how you used to do things when you are called upon to evolve with the changing times. However, you need to balance this curiosity and bravery with pragmatism to ensure that what you’re working towards is something that offers real value to your industry.
  5. We all must embrace diversity and inclusivity. In order to truly save our planet, we cannot afford to leave anyone behind. Strategies for a sustainable future require that everyone undertakes immediate action to see diversity fostered amongst their workforce as well as in approaches and solutions to achieve a carbon-neutral future amongst their stakeholders.

Original Post on LinkedIn

Guides
22 November 2022

L'Oréal's Sabine Menzel on the Importance of Data and Decentralization for Innovation

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Bente Zerrahn and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Since 2015, Sabine Menzel has been with L’Oréal, since 2021 as Market & Media Intelligence Director Austria and Germany. Before that, she ran the Beauty Care market research at Henkel and prior to that the Deutsche Post DHL’s Market Research Service Center. Her current role at L’Oréal is heavily driven by digitalization. She – together with her team - focuses particularly on accessing relevant data, putting it together, and understanding the bigger picture.

The French Company L'Oréal is the world leader in beauty. Notable brands include Garnier, Maybelline, Vichy, Lancôme or Kerastase. In recent years, L’Oréal not only entered into new digital sales channels in E-Commerce but also innovated in areas like AI cosmetics testing.

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How do you coordinate innovation and market research within a global corporation?

At L’Oréal, every country and country cluster has its own Consumer Market Intelligence. This is key to our success because every market differs, consumer behavior differs, and every region has its own specialists.

With this concept everyone brings something to the party: Being not fully centralized is really helpful in all this because the country clusters are closer to our consumers. We at market intelligence are responsible for feeding our central brand development and R&D teams with local insights. So, we have parallel streams of regional and global research being put together. While many global brands, products are often launched on a global scale; local needs can also be answered by local adaptations, still respecting the brand core.

Is there a direct exchange between you and foreign Consumer Market Intelligence (CMI) teams about current market trends?

As the country cluster of Germany and Austria, we rather share our local insights with central development teams than with CMI colleagues on the other side of the globe as our local units of global brands don’t necessarily develop their products from scratch.

It is also essential to mention that we may inspire our central development teams when it comes to consumer needs that are earlier pronounced in our country cluster than in other regions. For example, we have had an impact when it comes to sustainability, which is obviously an essential topic in every country. Germany was one of the very first countries in the world to launch organic beauty care. With our experience, we could provide a lot for our global cooperation thanks to huge meetups with brands and R&D teams coming to Germany. Together, we discussed all our local findings. Speaking of sustainability: When the pandemic hit, right from the beginning we could for example reduce our emissions manifold by switching to Microsoft Teams virtual meetings instead of traveling.

Which kind of data do you need to work with, and how do you access it?

At L’Oréal, we are working with a mix of hard facts about what happens in the market, and traditional consumer insights research while also gaining social insights by identifying what consumers unprompted talk about.

Because we are operating on all channels and providing 36 brands to all types of customers, we also buy all types of market data we can access. I’m talking about the mass market, luxury market, pharmacy market, professional business as well as, of course, eCommerce. A lot of data is out there to buy, but still, many insights are also unavailable.

Often, there is a difference between what customers say they want and what customers do. How do you approach this?

Data reflects past behavior so it’s not prognostic about the future – or is it? That’s the big question.

Of course, we have many consumer insights on beauty wants and assess this so-called ‘say-do-gap’ and how they have changed due to the ongoing circumstances of the pandemic and inflation. We see a change in purchasing behavior. You could call it “from bricks to clicks”. Our customers love physical shopping in stores. Nevertheless, they shop online way more than before the pandemic, and around 20% is eCommerce sellout. Fortunately, we accelerated our eCommerce business already before the pandemic.

Where does innovation happen at L’Oréal?

We describe ourselves not only as a beauty company anymore. We transitioned to a beauty tech company, we want to reinvent the future of beauty at the intersection of science and technology; and with that make beauty more responsible, inclusive, and accessible.

The transition from a pure beauty company to a beauty tech company started well before the covid pandemic. We combine our century-long scientific knowledge and data expertise with innovative digital and physical technology. This allows us to reinvent and augment beauty experiences and meet consumers' desires. So, thanks to our innovation philosophy, L’Oréal already developed digital solutions before anybody else thought a pandemic would occur. Covid did not disrupt our business model but accelerated our existing strategy.

One might think that due to the fact the economy has gotten worse, and you couldn’t really go out during the past pandemic years that beauty spending would plummet now. Our data shows the opposite. Even with inflation and everything going on around the globe, people still spend similar amounts on beauty. While this might seem counterintuitive, it says a lot about the human psyche – “I can’t be that miserable if I can still afford my lipstick”.

Can you give us an example of an area where consumers can see the shift to digital?

To give an example: Before covid, every woman bought her lipstick in a drugstore or a perfumery. Suddenly, they were not allowed to use the testers anymore, even if the drugstores were still open while the perfumers were closed. The importance of digital channels to our customers drastically grew from one day to another.

We had already developed a virtual try-on called Makeup Genius. You can install it directly on a mobile device, and it uses Augmented Reality to let customers test different kinds of beauty products. A customer can try on, for example, different colors of lipstick. We also provided the software to our retail partners.

Other examples are our SkinCeuticals Pro 1:1 virtual consultation that allows consumers to experience a private one-on-one video consultation with a medical aesthetic professional, YSL Beauté Rouge sûr Mesure, an AI & AR tool that creates the right lipstick color at home within seconds and in sufficient but minimal quantity, hence also fulfills the desire for more sustainability because lipstick consumption and packaging are reduced. Another example is Lancôme's Le Teint Particulier, a patented technology that allows each woman to obtain her own customized foundation, in perfect harmony with her skin tone.

We also choose radical transparency when it comes to communicating with our customers. With our brand Garnier we launched e.g. the Product Environmental and Social Impact Label which allows customers to compare products within the same range in terms of CO2 and water footprint, as well as packaging and social impact. There are 14 different influencing factors that are taken into account to enable our customers to make sustainable choices. This label is currently in the roll-out for all of L’Oréal’s brands.

Customers demand a sustainable beauty routine, they talk about packaging waste, animal cruelty, micro-plastic pollution, and carbon production. What does L’Oréal do to create a sustainable future of beauty?

L’Oréal launched a program called “L’Oréal for the Future” in 2020, following a first dedicated program that was started back in 2013. "L’Oréal for the Future”defines our ambitions until 2030 and underlines our view as to what a company’s vision, purpose, and responsibilities should be to meet the current challenges.

This program is a three-pillar approach: We transform ourselves to mitigate and reduce our impact on climate, water, biodiversity, and natural resources. The second pillar stands for the empowerment of our business ecosystem, meaning that we work alongside our complete value chain – from producer to consumer – to help them transition to sustainable production and consumption behaviors. And pillar 3 is dedicated to financially contributing to solving some of the world’s most pressing challenges. To that end, we have allocated 150mio€ in three funds to empower and support women in vulnerable situations, regenerate 1mio hectares of degraded ecosystems and accelerate circular economy solutions.

We see progress that underlines that economic and sustainable practices go hand in hand. Since 2005, the Group for example reduced the CO2 emissions of its plants and distribution centers by 81% in absolute terms, while production volume increased by 29% over the same period. At the end of 2021, 58% of the global L’Oréal sites were already carbon neutral, meaning they apply energy-efficiency measures and use 100% renewable energy, including all 5 German sites. With a system called “solidarity sourcing”, which is a social and inclusive purchasing program, we empower change in our upstream supply chain. The program directs a proportion of our global purchases to suppliers who employ people from vulnerable communities to allow them to have durable access to work and income. And we help customers understand the impact of their consumption patterns with our Product Environmental & Social Impact Label that rates a product from A to E, offering insights on the CO2 and water footprint, social impact, and packaging of a product.

There are many more initiatives and goals I could talk about but the most important thing to me is that we drive our transformative agenda collectively forward with a lot of passion because we all are convinced that this is the only right thing to do.

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Tl;dr for the lazy

  1. Make use of all the data available to you to learn first about market trends and customer needs.
  2. Be attentive to conversations consumers have on- and offline about your products.
  3. Communicate internally on a personal level, get to know your colleagues and be open to inspiration and change
  4. Respect the individuality of markets and regions and reflect that in the go-to-market approach with global brands.
  5. Connect your innovation strategy to overall sustainability goals.

Original article on LinkedIn.

Guides
15 November 2022

Successfully Marrying the Old and the New -?Hartmann's Franziska Mair on Driving Digitalization in a Traditional Healthcare Business

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Catharina van Delden and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Franziska Mair is the senior manager of digital innovation at HARTMANN GROUP. In her role, Franziska supports innovation and digital transformation within the company. By identifying digital business models and establishing implementation and monetization strategies, she promotes new solution development and diversification at HARTMANN. She enables employees to innovate, develop and drive a sustainable digital solution portfolio.

Paul Hartmann AG is a leading provider of healthcare solutions for wound care, incontinence, disinfection, and surgical efficiency. Founded in 1818 in Heidenheim, Germany, the company provides its products and solutions in more than 130 countries.

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What is innovation for you and how do you identify it?

For me, innovation is creating things that enable us to make new steps and to improve our business and will, simply said, make us future-ready. I don’t differentiate in the scale of innovation. Big ideas obviously get the most attention, but we shouldn’t ignore small changes that help us overcome hurdles by approaching something in a different way – they contribute to us becoming better just the same.

At Hartmann, we approach innovation in several ways. On one hand, we have internal innovation streams. This includes our strategies focused on current market situations or customer demand. Generally, the thing we always do is ask ourselves how to bring and maximize customer value. On the other hand, we’re obviously influenced by external factors: New technologies, start-ups and market trends are things that we always need to observe to see where our environment and economy are heading to. Bolstered with that knowledge, we can position ourselves in the market and see where there is space for new business models for us.

Hartmann is a manufacturing business; where have you been most affected by digitalization?

Many manufacturers focus their digitalization efforts on internal optimization in the likes of production and logistics. When we set up the strategy for our digital business, we decided to not only do only that but also build new solutions for our customers, focusing on the B2B environment. Obviously, optimizing e.g. logistic workflows such as the material flow for customers is part of creating more value for them. But it doesn’t just end there. We also think about providing completely new solutions and enriching our portfolio.

What have you been working on as of late?

We focus on either software or applications by themselves, or a combination of hard- and software, and offer these new products to our customers. One pilot project taking place in several hospitals right now is a sensor being installed in disinfection dispensers which are then installed in rooms throughout the hospital. Healthcare professionals are wearing a chip and whenever they get close to a dispenser, it measures if the professional disinfected their hands and how much disinfectant was used. All the data is anonymized and can help identify e.g. if the dispenser is positioned in the right place. Another digital solution we’re providing hospitals with organizes the flow of materials and products. They’re “digital cabinets” that automatically reorder supplies that are running low – this won’t only improve processes; it can also ensure the constant availability of necessary medical supplies.

That sounds like you’re in the middle of an amazing transformation. How do you manage such a shift, from a company selling physical products to one offering truly digital products?

This is currently one of our biggest challenges. On the one hand, we have amazing talent and are developing these super cool products. Yet, on the other hand, we don’t have sales processes to sell digital products like licenses and subscriptions. Questions of how the customers are paying and in which frequency they’re paying are entirely new for us. In the beginning, our approach was to simply create new products, develop them into a business model and then transfer them to our existing business unit. Later, we noticed that we can’t just move it to the current business because there were no capacities and experience from the unit to deal with that new process. We still have work going into this process and training the salesforce. We also need to maintain the product and its software and also develop our customer support further. So, we’re currently in the process of building up a team and training product managers that are working on all the mentioned points. This is a slow but important process, training the company and going through this transformation.

Are there any conflicts arising between the different streams in the company? And if so, how do you circumvent them?

It's not an easy process for our business units. We, for example, in our digital business team have people with a digital background who know how to build digital products. Then, we have our colleagues with a medical background – they have all the expertise regarding wounds, for example. When we want to offer a new solution to a problem, obviously our unit needs to understand the whole process, a patient, a nurse, or a doctor is going through when receiving and giving in medical treatments. We can only get this knowledge from our colleagues. And they also need our digital expertise. In order to avoid a clash with those business units, in some cases we take external experts who function as a mediator. Having that intermediary really helps us translate with the other party and understand each other better.

An issue a lot of corporates during such a transformation have is giving people time and space to work on that process – how’d you go about it?

We first established a digital board that took place every month. It included the management of our different units as well as the heads of all countries. There, we could present several ideas and were able to explain why we desperately need this transformation. The big challenge, though, was that our ideas often were a bit too big and too disruptive, and management didn’t necessarily feel comfortable realizing new business processes as they could seem too far away from our core business. So, while they clearly saw the need for transformation in the company, it was tough getting them to commit to any of the “high-risk” ideas.

So, we started with minor changes and ideas which were closer to their daily business and had a direct impact on their work. We also changed the frequency of meetings as well as the people sitting there. The country organizations also showed very keen interest in more radical innovation, as they had direct contact with our customers, who demanded it. They had to drive transformation, and we wanted them to give us direct input from the customers. In the end, we realized that it is important to include operative management and to have a very customer-oriented view on innovation in the digital board.

It's a pretty tumultuous time right now, with several crises at once. How do you still manage to have innovation be relevant?

For us, there is a big awareness that we need innovation and transformation to overcome crises. Listening to our customers and building products according to their demands has gotten more relevant than ever. As times have become quite uncertain, we had to become better at adapting to a changing environment, by being more agile and flexible. Covid, for example, with all its atrocities did have a positive impact on our processes. All of a sudden, we weren’t able to get to the hospitals and therefore our clients like before – but they desperately needed our products. Hence, we needed to change the way we interact with our customers by changing timeframes, team constellations, and overall processes.

What have been the most important learnings regarding successful corporate innovation?

People’s mindset is super important: Listening to the customers, being open to new ideas, and wanting to move forward to a better future is invaluable. I might repeat myself with this one but I really want to stress it: customer orientation! Professionals need to have open ears to listen to the customer and to identify where we – as a company – can improve. Ideas come directly from the client, you just need to listen to them as opposed to staying within your own little expert bubble.

Another thing I’ve noticed to be really worthwhile is collecting and making use of data. By gathering and analyzing, you can build new solutions and you can see what innovative ideas but also needs are out there. Next up, I’d strongly appeal to every corporate to never lose sight of its environment. Not only analyzing direct competitors but observing completely new solutions and business models that startups might bring to the market. And last but not least, never underestimate what impact management commitment can have. To truly transform a company and drive innovation, it needs to be driven by the management of the company.

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Tl;dr for the lazy

  1. New technologies, Start-Ups, and trending fields always need to be observed to see where the environment and economy are heading to.
  2. Starting with minor changes and ideas which are closer to a company’s daily business improves the acceptance of change.
  3. It's important to listen to the customers. Often, new ideas come directly from them.
  4. Establishing a digital board with top management that meets frequently and discusses several ideas improves the understanding and acceptance to change.
  5. To overcome internal conflicts, an external and neutral expert acting as a mediator can be helpful.

Original Post on LinkedIn

Guides
8 November 2022

Sepp Maier on Driving Innovation and Feeding the World by Changing Agricultural Practices

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Bente Zerrahn and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Sepp Maier was born and raised on a family farm in Bavaria. Therefore, he’s always been devoted to food production and interested in how ecosystems can be impacted. He turned this passion into a career: After working in strategy and product management for Fendt, he’s now @AGCO’s global product manager for windrowers and square bales. Generally, he’s always been involved in building new businesses for the corporations he worked for. When we talked to him, he just returned from a trip to Silicon Valley and UC Berkeley which is part of his studies of “MBA in innovation and business creation” at the technical university of Munich.

AGCO is an international agricultural machinery manufacturer. Their mission is to combine agriculture with digital transformation to find smart solutions for tractors, sowing, and harvesting. In doing so, they want to help farmers and their fields thrive.

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Growing up on a farm, you’re used to getting your hands dirty – what motivates you in your daily work at AGCO?

I’m enthusiastic about feeding the world – we’re not only dealing with hunger, but with obesity and diet-induced diseases at the same time. I want to develop a better understanding of the impact humans have on the global environment. I am convinced that we can overcome many of the major societal problems such as global warming, a growing population, and water shortages by changing the way our agricultural practices work. At AGCO, I can be at the forefront of technical development in order to make a real impact on these pressing topics.

Personally, I’m a bit of a nerd when it comes to soil. I’m certain the foundation for all agricultural approaches is achieving soil health; a good farmer doesn’t only cultivate crops, but their soil. Activities that sound great like mechanical weeding may work in some regions of a country but there are more factors to be considered in the ecosystem, like water erosion. Increase soil organic carbon with sustainable practices that fit to your region helps as well to increase yields. Some interesting startups have been coming up in this context, for example, Stenon, which we love to use on our family farm.

What’s your innovation process like?

Something I really want to stress is the fact that we don’t have a dedicated innovation department. We firmly believe it to be the responsibility of every single person and division to shape our future. Firstly, we have an agronomy team that focuses on what problems our customers are facing. Reviewing those issues, we ask ourselves how big the challenge and its impact on our customers is. Then, we use an innovation funnel in which different stakeholders can contribute ideas and new technologies. There, we look at currently available technologies and where new development is necessary - either by us or our suppliers - before handing it over to our product development.

Whenever something that’s not part of our standard development process pops up, we have a so-called SmartAg team, which takes the fast-track approach. This helps with tackling completely new topics that our existing organization structure might hinder in pursuing otherwise.

Finally, we have a PrecisionAg team that deals with our latest acquisitions, which really are the rising stars in technology. It’s important to integrate them into the ACGO family and to be able to generate value together without destroying their uniqueness and motivation.

How precisely can the other employees who are not part of these teams have an impact?

As I already mentioned, we don’t have an innovation department itself; we live innovation as part of our culture, to speak up and team up. So, if there’s an idea for solving a customer’s issue, we look internally where to focus our budget and resources before bringing the issue onto a roadmap or further elaborating on the problem and technological challenges. Everybody is part of that. We as product managers have the role to give the final go, oversee the roadmap and ensure implementation into the organization. Personally, I like this approach because it involves everybody and gives an organized structure to ideas so they can be turned into products and services. And overcoming this is currently a big challenge for many companies because oftentimes, their innovation departments get stuck in the ideation phase and don’t have the power to pull it through the organization toward a marketable product. Don’t stop ideas. Same with acquisitions. Try to learn from those companies and see where you can adopt something from their culture instead of forcing yours onto them.

How do you ensure a culture of innovation at AGCO’s scale?

You’re never done with implementing a culture of innovation, it’s not like a project you run once and then you’re done. Innovation is a constant process of asking questions like “What can be improved internally and externally?”; you constantly question the status quo. The resulting internal organizational and leadership changes, which often come with strategy changes, are major driving forces for innovation because it shows employees that they’re heard and taken seriously. They develop a sense of playing an active role in changing the culture and the company.

As someone closer to the innovation process, it’s essential to stay humble. Nothing kills innovation faster than assuming you have all the answers and others who are less involved can’t contribute. Additionally, it helps bring you back to your purpose should you ever lose sight of it and drive change.

What does AGCO do to contribute to overcoming global challenges?

There are so many challenges we need to tackle right now: Population growth, for example. The overall world population is expected to grow by over a third - 2.3 billion people- between 2009 and 2050. We need to have enough food for everyone around the world without resorting to destructive and exploitative farming practices; that’s a social responsibility we all need to take on.

We’re working on bringing enough food to the right places at an affordable price as well. That’s a real challenge. There, we also focus on how we to support the farmers and ensure their profitability. To do so, we help overcome those many taxing cost and input factors, e.g. rising energy prices by supplying them with our technology, thus increasing their yields, or reducing their inputs.

Additionally, we are looking into what opportunities lie outside our machinery business, especially within startups in that area. In that context, we ask ourselves how we can support them and how it would affect our business. For example, one of our new family members, a Canadian startup called JCA, helps us to solve the global challenge of labor availability. They are experts in autonomy frameworks and provide us with their operating system alongside other ventures and companies.

Making farming machinery more autonomous is one of the most significant issues in our industry now. Linked to that are two essential topics as well: data availability and predictive maintenance. If you want to support farmers, you need to provide them with transparent data on the machines and their needs.

Talking about M&A as an innovation strategy: How much data generation and software development do you yourselves do and where do you collaborate with startups?

Our focus is always on our customers, the farmers, and their challenges. So, decisions like this are solely based on whether we have the competencies internally and can deliver solutions as quickly if not quicker by ourselves than with external partnering. We do develop software ourselves, but not in situations where we see that startups or established experts already worked on it. In that case, collaboration gives us many advantages, especially to achieve the relevant speed necessary for staying ahead in our fast-paced market.

How do you ensure actual learning from the startups as opposed to “just” being a holding company?

Within AGCO, we have great opportunities to come together with events like e.g. our internal Christmas market; this is important in order to strengthen personal relationships and ensure flow of information. Additionally, it helps new family members – acquired companies and their teams – to connect more with our company and vice versa. Additionally, we have regular, dedicated exchanges between the companies; we meet their employees, visit their facilities, and bring a part of their spirit and our learnings back home.

Agriculture is one of the major areas to generate a significant impact on sustainability goals in order to slow global warming. Where does AGCO contribute?

One example is reducing fertilizer usage to ensure a positive environmental impact, especially on groundwater. Additionally, this results in lower costs for the farmer. We approach this by supplying the farmers with technology that finds the zones within their fields with the biggest potential to deliver yield. These, incidentally, need more fertilizer, and now can be specifically targeted.

In addition, we’re doing agronomy trials. For example, in Switzerland, we’re partnered with the Swiss Future Farm, a great testing ground for innovations in agriculture. These trials show us the impact of different practices and environmental conditions on the fields. By opening this knowledge, farmers have access to amounts of information like never before.

My big appeal is: Let's all work on bringing transparency to sustainable agriculture. Ideological guidelines alone can only do so much; crucial however are the farmers who cultivate great produce and ensure their work is continued long-term, over generations. Sustainable in truly every way.

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Tl;dr for the lazy

  • Transparency within the company and its organization is important to ensure a work and idea flow and therefore fundamental for innovation.
  • It's necessary to involve every employee when it comes to decisions and changes in terms of cultural development and organizational issues.
  • Integration of collaborating startups and companies and learning from their spirit is necessary to drive innovation in large corporations.
  • Communication happens on a personal level and companies should enable that.
  • Innovation should be part of the company’s culture, not an isolated department.

Original Post on LinkedIn

Guides
1 November 2022

LabCampus' Sarah Wittlieb on the Importance of Collaboration and Networks

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Catharina van Delden and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Since 2018, Sarah Wittlieb is Vice President of Sales & Innovation at LabCampus. With her previous experience as Head of Innovation at Munich Airport, she joined the organization to drive innovation by recognizing trends and technologies as well as collaborating with customers and companies to generate new solutions and business models.

LabCampus is a cross-industry innovation center that is being built at Munich Airport. With the mission to actively promote innovation, they are creating an environment geared towards collaboration, joint development, testing, presentation, and implementation. The workspace is designed to offer new works solutions for global players, hidden champions as well as newcomers to innovate for a better tomorrow.

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What is LabCampus’ mission; what drives you?

With the ongoing crises, we have learned that it’s very important to not only bring people and companies together but also help them learn from each other. Additionally, as one of the main aftermaths of the Covid-19 pandemic, employee requirements totally changed. So, our focus is to help companies from completely different industries and sizes to face this paradigm shift by creating an optimal environment to do business, meet employee demands and of course innovate in collaboration with an ecosystem.

How do your business model and the physical space at LabCampus reflect new work solutions?

In former times, people were tied to one single office for the entire day before going back home in the evening. The biggest trend we see is flexible offices. One could claim that flexibility is becoming the new workplace currency. We observed and optimized a certain “resident journey” in our spaces. So we have created certain areas according to the current needs – a coffee space for relaxed discussions, meeting spaces for in-depth conversations, creative spaces, silent spaces, etc. Therefore, if employers want to win their people back into the office, they need to provide them with a broad mixture of different environments and workplaces that meet the unique needs and requirements that come with an employee’s workday.

Besides the design architecture, what other approach makes a difference at LabCampus?

As a further target, we are dealing with human centricity, which is about diversity, equity, and inclusion. We welcome people from all over the world – this is very deeply rooted in our DNA being located at an airport – so we must listen to them and learn how we can translate solutions to get them all seamlessly through the day. The one point, of course, is to offer basics like restaurants, sports facilities, and after-work events. In that, we must build up a universal design.

However, we really need to talk about personalization and customization because, in reality, it's not about the office but about the employees who work there. E.g. during the pandemic, so many people had to go to the office whilst their children were not able to go to school. You should be prepared to find solutions for them. Another example: Not everybody is interested in drinking beer and having roast pork with potato dumplings. This is why we created personas and interview possible future customers; so that we can learn about the mix of interests. Essentially, we need to distinguish long-term shifts in the style of working from temporary trends in order to set our campus up for success.

What does innovation mean for you and how do you promote it?

First, innovation needs to be part of corporate culture: it has to be part of the company’s DNA. This doesn’t mean having a hackathon once in a while but relies on empowering people to come up with and share their ideas. It doesn’t end there – after voicing their ideas, employees should stand a solid chance to work on these ideas so they become reality. The most difficult part of innovation is to implement this culture and get the resources for it.

Additionally, you pay attention to different employee types, and here the mixture of different generations is essential. Of course, on the one hand, you need new ideas and think about what is coming next but on the other hand, you should always keep in mind that every product can be developed further.

During an innovation process, it’s very important to involve customers and stakeholders from the get-go, whilst still being fast enough to keep up with the market’s pace. I want to emphasize especially that developing a prototype that gets tested by the different stakeholders several times before you develop the final product is key. Also, I would recommend being very open in terms of collaboration. For instance, traditionally, travelers only became customers once they arrived at the airport. Today we think about mobility within a seamless journey, which already begins with the traveler’s thought of where they want to go. Expanding the scope of a traveler's journey simultaneously introduces many more opportunities for them. The customer needs to make the booking, wants to do some shopping during the trip, and demands more information about the destination. All this leads to the essential element in innovation processes: you must explore collaborations with other companies because you cannot be the champion of all technologies.

How do you measure impact?

Our goal is to bring companies together and set a perfect framework (aka an analog physical location) where people can get together, sit next to each other, and have room for discussing, developing, and prototyping. Additionally, we offer a community. Every resident has a huge network, and they get introduced to each other and happily exchange their knowledge and learnings. The people here want to expand their perspective in terms of transformation. They want to talk about what is happening in the world and what kind of impact it has on business and how they can adapt to changing conditions. Of course, we are not in charge of innovation for our customers themselves; but we do create a perfect test lab for them, we are enablers. It includes a popup lab within the security area of the airport terminal. There, companies have the opportunity to introduce new products to all passengers, who are usually interested in passing some time after security checks, hence our special infrastructure there.

What role does digitalization play in all this?

In terms of digitalization, I would say there are two main areas that apply to LabCampus: new work and seamless employee experience. For that, it’s necessary to be able to go through your day with all the information you need and be able to book venues with easy centralized access. Therefore, we are currently working on a resident platform where our customers have access to all relevant information, such as where to book meeting rooms, catering for meetings, or even live information on public transport. Of course, we have this analog architecture to bring people together, but everything is fully supported by digital solutions. This digitalization of processes relates to one issue especially crucial at airports: security. With security, you can win or lose your customer's trust. So, for fully digital and new products, it is important to ensure the highest level of digital security.

How do you incorporate these values into your culture and leadership in times of crises?

You see, all people are human and have basic requirements – shocking, I know! Leadership means listening to them. Of course, performance management and leadership are important, but the point remains: it's not possible without a team. We founded our company and started construction work at the same time as the beginning of the pandemic. It was imperative to communicate well within our team so that each member could stay informed and work towards our common goal. In this crisis, everybody was affected differently, and everybody had different coping strategies, but you really must care about people and cannot simply abandon them. We realized that you couldn't continue giving 120% all the time; especially, in unprecedented environments. It’s also necessary to find professionals to build a resilience concept into corporate culture.

I want to highlight that in this context, you also need to analyze every role in your team. What is the impact of all those changing situations and crises for different roles and how do you bring them together? A salesperson must think about where to get new customers without live events, or a product manager comes to realize that the customer journey is shifting to online platforms if a lockdown is issued. All this shows even more how important it is to associate people from different industries and disciplines with different technologies. The combination of them all is the solution. That’s why I am glad to offer the opportunity to collaborate with people here at LabCampus. And of course, I need to say; I am proud of the people at LabCampus. They have this kind of specific DNA; wanting to make a difference and the vision and dream of making this campus happen.

Tl;dr for the lazy

  • Flexibility is the new workplace currency.
  • Offices must offer their employees opportunities for personalization and customization.
  • Distinguish long-term shifts from temporary trends.
  • Involve customers and all stakeholders in the innovation process from the beginning; test prototypes before you develop the final product.
  • Redefine your customer journey to include all decisions connected to your product/service. This will uncover new opportunities for innovation and improvement.

Original Post on LinkedIn

Guides
24 October 2022

Why Startups and Politics need to pull together for a better tomorrow - Julia Post on Innovation in Politics

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Bente Zerrahn and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

For the past two and a half years, Julia Post has been city councilor in Munich for the parliamentary group Die Grünen, which has the vision and mission to make politics greener and therefore facilitate ecological, economic, and social sustainability. In addition to that, she’s a board member of the Social Entrepreneurship Network Germany (SEND) to connect civic actors, politics, charities, and the private sector, tackling societal challenges together.

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Innovation’s a big (buzz)word. Which aspects of it are most interesting to you?

Naturally, my viewpoint is the one of a social entrepreneur – I find it most fascinating when established processes change in a way that create social impact and achieve a positive effect for our society along the UN’s 17 Sustainable Development Goals(SDGs). And of course, technical innovations can and should have exactly the same effect. Germany historically has a reputation to meet great challenges through innovation, especially through technical innovation. We should be the ones pioneering technologies to fight climate change.

To stop climate change, do we have to renounce our standard of living, and fundamentally change our lifestyle as well as the way we do business? Or is it possible to develop sufficiently clever technologies and maintain our quality of life in a way that doesn’t harm our planet?

Technology brings us so many possibilities in fighting climate change – that’s nothing new. But being involved in local politics makes you quickly realize that many times, we’re stumbling over the simplest basics in Germany. Digitalization is one of the biggest buzzwords, yet we have a substantial infrastructure problem that shouldn’t be underestimated. Our current focus needs to be on building a solid foundation. So, currently, we’re looking at the introduction of the e-file or the digitization of citizen services. Ultimately, our goal is to make life more seamless and uncomplicated for our citizens.

You’re right; we definitely have to do the groundwork and build a solid foundation. But we can’t lose sight of the grand vision, the long-term strategy. What can companies contribute to the Green Economy?

The constitution of the Free State of Bavaria contains a constitutional requirement that says: "all economic activity must serve the common good". This mandate needs to be taken seriously by companies. Additionally, the 17 SDGs provide a good guideline to do so. There is no need to reinvent the wheel. Rather, ask how your business model can contribute to the common good. Ultimately, the focus needs to be considering profit for society, as opposed to financial profit. Given we only have one planet Earth, it’s everyone’s obligation as human beings to fight climate change. Everything we do should, no, must have that aim.

What’s the role of politics in all this?

It is the state’s role to ask where we want to go and how this can be translated into funding criteria. So, instead of simply measuring whether companies write black figures, it’s possible to additionally assess what a company contributes to the benefit of society. On one hand, it's important to give direction to public government funding and say, "whoever joins us on this path is in." On the other hand, we also need to provide good infrastructure, that's very important. This also requires better communication, which makes it clear that we are all unitedly working on a great mission for society and therefore turn people from those being affected into those actually involved.

Speaking of involvement, how can we support all this?

At the moment, the usual way. In addition to voting in every election, people can get involved in civil society, for example through citizens' assemblies. Often, citizens are asked directly when it comes to specific decisions. In Munich, we also have an online participation platform unser München, based on the open-source system "Consul", which makes it possible for everyone to get involved. The concept is promising because nowadays, citizens still need to invest a lot of time to partake in established and legitimized structures, e.g. associations. Digital platforms provide easier access for all to political decision-making.

You’re setting out to make Munich a green city – how?

Our coalition agreement includes a car-free city center. As early as next year, das Tal, a street in downtown Munich, is to become fully car-free, expanding the existing pedestrian zone. We campaigned firmly on this issue last year and emerged as the strongest force in the local elections. However, it is precisely such administrative structures that greatly need innovation, as they take an incredibly long time to implement, with a lot of hoops to jump through. Redesigning a street, for example, starts with the fact that the planning and implementation stages need personnel. After hiring someone from our administration, finding the budget, and not only requesting proposals but also selecting one, a lot of time passes. Too much time, given the speed of climate change. Additionally, projects such as this are being carried out by the private sector outside of political influence. They’re also struggling due to a shortage of skilled workers and, as of late, materials.

Can’t restrictions such as supply shortages also present innovation opportunities?

Definitely! Because it’s no longer possible to buy all necessary materials internationally, it raises the economic pressure to become more independent and look for sustainable alternatives. And when I say "sustainable" I am implying its two meanings: Green and long-lasting. We, the public sector, will need to ask ourselves how we can support companies and fill the gaps they can’t. This has the potential to create an exchange from which we develop innovations. Being able to translate in both directions is thrilling. A great example for this is Munich’s solution for reusable cups. Due to a lack of capacity, our city doesn’t have its own deposit return system and solely relies on several providers. We’re currently debating how to move this project forward and how and where to create public space for return vending machines. When it comes to waste, innovation can also be triggered by uniform federal and EU regulations, especially when it comes to waste. Frosch, for example, implements these constraints through their packaging design and minimum quotas for recyclables. So, legal requirements actually have the power to create new markets like that. This isn’t rocket science; these are processes that have been proven to work.

How do we enable and sustain such change on a larger scale?

We have to acknowledge that we’re living inside a bubble. We are curious and to us, change is something cool and exciting. However, we should never forget that not everyone sees it this way. After two years of the pandemic, war, and inflation, “change” can be downright scary to many – and who can blame them? However, that mindset is a big challenge if we want to improve the status quo. Good communication is key in conveying why certain changes need to happen for us to continue to have the same standard of living, security, and good life overall. Ultimately, we need change, so everything can remain as it is. From a political point of view, I also have the impression that, because of these crises, politicians are much more open to change because, during Covid, they simply had to act very quickly. The immense pressure of the crisis gave us the chance to prove that it’s perfectly possible to get administrative processes done quickly and well. Take, for example, the city-wide festival that was organized for the exhibitors of Oktoberfest, the so-called Schanigärten(using parking space for outdoor restaurants and cafes), or even the processes to facilitate the financial aid programs during the pandemic. The big question now is: How can we always work like this?

Rethinking and improving processes in your administration in order to be able to implement major innovations such as a car-free city center shows that process innovation is necessary to drive innovation as a whole. How do you create a culture that takes people along in a complex organization like a city administration?

We’re thinking a lot about how to modernize administration and dismantle bureaucracy. Cultural change affects everyone in the administration. To achieve this, we need much more "inner work", which we can support through coaching offers or method training. We must accompany people's inner lives and cannot assume that new instructions and administrative regulations will magically be implemented in their daily work. This requires a completely different kind of communication between politics and administration. Of course, we then also need this communication from the administration back to the outside, prioritizing service and customer orientation. It’s also important that administration employees gain more visibility e.g. through LinkedIn profiles, thus being able to network externally, just like in the corporate world. Entrepreneurship needs to be promoted more as well. It creates an understanding of our mission and enables people to understand why they’re so important in these processes, ideally incentivizing them to participate. The administration needs to be deeply involved and understand that they can’t wait for a solution – they themselves are the solution. They are as deeply involved as anyone and as such, must have amazing ideas. That’s why, for example, we’ve organized an innovation competition in the state capital of Munich for a few years now. There, the administration collects problems and challenges and puts them out to tender, whereupon startups can apply their solutions. Another example: there are many start-ups that offer solutions specifically for the public sector in the area of public procurement or health. With Clinic Munich, we have a municipal subsidiary where the public sector is a potential customer. With this organization, we’re discussing the potential of a demo day. There, Munich startups can pitch, and get feedback and potential customers from the public sector and the administration. The founders can also learn a lot about the workings of tenders and public processes. It’s uncharted waters for us, but super exciting for every party involved.

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Tl;dr for the lazy

  1. Digitalization needs to start with the basic infrastructures and processes – laying a solid foundation.
  2. A new kind of positive and empathetic communication within and from politics is required to show transparency and to make sure that people see the vision clearly and feel motivated during the process of reaching it.
  3. Cultural change is necessary to create mission orientation and a sense of purpose and importance.
  4. Employees of the state need to build an external network in order to gain more visibility and therefore connect further to innovators.
  5. Politics and startups should work together on driving innovation – especially in the context of climate change and sustainability.

Original article on LinkedIn

Guides
21 October 2022

Prosegur's Jochen Werne on the Relevance of Networks and Keeping Track of the Larger Picture

Innovation Diaries: Dealing with an Uncertain Future

In the midst of these crazy times, most industries still haven't gotten their shit together. However, a few bright minds managed to understand the paradigm shift, act accordingly and reap the rewards. So, Catharina van Delden and I talked to some of them! Join us on our learning journey over the next few weeks to see how completely unrelated industries deal very differently with the same challenges we all share – and let's become better together!

Jochen Werne is Prosegur’s Chief Development and Chief Visionary Officer since 2019. Before that, he worked at different banks, most recently as a director of the German Bankhaus Lenz & Co. Since the beginning of 2022, he is also the managing director of Prosegur Crypto, which is applying for a crypto custody license in Germany.

The Madrid-based company Prosegur offers different security services worldwide. They're most famous for their cash-in-transit services, with more than 50% market share in Germany. In recent years, Prosegur has explored ways to provide digital security services based on its long experience in a non-digital world.

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How do you develop new business models and drive innovation within a company that makes its money with a very traditional business model like cash-in-transit?

I would like to jump right in with a personal example: Before I joined Prosegur in 2019, I had a career in banking. When you work in treasury, you have a lot of money you need to invest. As a bank, we were engaged in the investment business and in our case, most of the money had to be invested in the short term, unfortunately within a negative interest rate environment throughout the last years. So, the best solution would have been to put your money under the mattress instead of in a bank account. When I joined Prosegur, I explained this pain point and we discussed how we could solve this problem for treasurers. Since anything which has fewer costs than 0,5% is considered profit for a treasurer, we offered asset managers, high net worth individuals, and banks custody of short-term liquidity fully insured and compliant in our high-security facilities.

This is how new business models and innovations can emerge: You have to take a different perspective, look at other people's problems and find solutions based on your own experience and knowledge.

You’re in the security sector. From another conversation, I recall you talking a lot about feeling safe vs. actually being safe – an image Catharina and I discussed before starting this series. Our example is a house standing by a cliff, with that a giant tsunami arriving. Instead of thinking about how to relocate, many industries seem to wonder about putting solar panels on the roof and perhaps repainting. Both are valid things to do – however, perhaps they’d have a different focus if they had zoomed out. Is that also a topic within your company, and how do you handle such problems?

That is an excellent picture. And if you take that into account, I think also from a psychological point of view, we live in our bubbles. Let’s take, for example, the phenomenon of social media: You “privately” click a like button, watch a video, or comment on a post without really knowing how much this very private behavioral data is influencing an algorithm (which in the best case just targets you as a potential buyer of a certain product). After all, you are only doing it “privately” – but you're not! If you were to zoom out, you're back at your tsunami example. It happens in everyday discussions, from climate change to energy crises. Sometimes, people take a point of view and go blindly in one direction. If you’re able to zoom out, you’re also able to change your behavior and find many more solutions to problems.

When making decisions and discussing innovations, it's important to accept that you yourself are not able to see the whole picture. And based on that, you should go into discussions with an open mind – without thinking you're completely right and cannot learn anything from the others. Innovation can only happen when people think outside the box, try to understand the whole picture, make new connections, and then act on their new insights.

Business leaders also need to ask themselves how they can innovate. Do they talk about the future, about what they need to create, and how it is no longer the same? Or are they just pushing to quickly return to their classic KPI models, missing the direction the rest of the world is moving in?

How do you take actions from the big picture and implement them? Basically, how do you zoom in again?

Prosegur works in an industry with low-profit margins. We can never sit back and say, “Yes, we have a wonderful company here, everything is going great!" It is labor-intensive work with – obviously – high labor costs.

So we can't afford to be just visionary; we also need to focus on the essentials. We need justified results every month. Therefore, more than in other sectors, the rule is: if you deliver results, people will listen to you. It's also part of my job to enthuse people and help them understand new concepts. But I wouldn't say that's purely related to my role; anyone in a leadership position should see it that way. Prosegur is a big matrix organization, so you have to use your network to move things forward.

In security, there are a lot of processes with rigid security protocols that won't be changed in an agile approach quickly and easily. But with other and industry-adequate means the teams are improving efficiency every day.

How do you go about that?

People have to be trained. Otherwise, it won't work. You have to get people to change. But don’t be surprised that the goal will never be achieved 100% because you will never get everyone to embrace change. Resistance to change within the individual is far too great, and it’s very often just too convenient to stay in the comfort zone.

I would like to come back to your example of the house on a cliff. I have seen people who've ended up in a disaster professionally because they didn't want to or were afraid to go into action. You have to be open-minded and sometimes even force yourself out of your personal comfort zone.

You founded Prosegur Crypto GmbH – a business model that to the untrained eye has little to do with your core business: cash. In convincing your board this is a relevant thing to do what are your learnings regarding the degree decision-makers need to understand new technology? Should everyone become a super tech expert?

I don’t ask the whole company’s management to be full experts on all technologies. That’s impossible. But please – as a responsible decision-maker — understand the leading technologies existing in this world! For example, as a banker, you should understand the concept behind blockchain. Of course, this is very technological, and most people can’t explain it in a good manner, but you must understand it. To better understand, decision-makers should have a “new-in-tech” training every couple of months, besides all the usual management training.

So, my appeal to every business leader is: Take your time and try to at least get the gist of things. You should understand what technology can and cannot do, and not just follow your daily headlines. The second part is to really listen to your existing experts whom you pay to know all the details. They need to be at the table and give their input to assess the next useful steps.

Lastly, we’ve talked a lot about networks. What are your best practices regarding this?

It is one of my favorite topics! First of all, you need to know that networks have not just existed since social media came into existence but have always existed. Network organizations have always brought – likewise interested — people together. Unfortunately, also on this topic, we do have to step out of our comfort zones to broaden our perspective. Otherwise, our networks take us as prisoners, and we are as the known proverb says birds of the same feather who flock together.

There is very good literature on networks: like “The Square and the Tower” by Niall Ferguson or “The Starfish and the Spider” by Ori Brafman and Rod Beckstrom. Everyone should read these books.

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Tl;dr for the lazy

  • People live in their bubbles and make themselves too comfortable within them, even if it sets them up to fail. It’s important that companies (and we as a society) zoom out to see the bigger picture.
  • Innovation and new business development can only happen if you combine your own experiences and opinions with other points of view.
  • Companies need to go beyond just recreating and reusing what has already worked for them. They should start asking questions and finding solutions that truly bring them on the right paths into the future. Even or especially if that means that they need to get out of their “safe space” (which is not so safe after all).
  • Instead of judging ideas and innovations as being “good or bad”, look at what they “can and cannot do”
  • You need to train and communicate openly with people to overcome the resistance towards change.

Original article on LinkedIn.

Guides
16 September 2022

Step #1: Making Sense of Methods

When starting or expanding corporate innovation, you will face a flood of potential strategies, methods, and tools. At innosabi, we rely on a five-step approach to identify and shape the best course of action. In our recent guide “Starting Innovation...the Right Way!” we explain these steps in detail to help you plan and build successful innovation programs. By understanding your challenges and potential solutions as facets of three general categories (better understanding, more ideas, or faster results), you will be able to target specific points of leverage. Maximize impact, get the quick wins, and create the momentum to (re-)define your innovation process step by step. Starting with this article, we want to share a series of blog posts to highlight some of the arguments from the guide. So let's jump right in with a question that many might have faced already: What's up with all of the different methods and tools?!

Making Sense of Methods

There will always be buzzwords and hyped, new methods flying around in the realm of innovation. This can be intimidating to people and companies new to the field. Or even worse: it can be tempting to buy into false promises and set out on a path that eventually leads you down a dead end. So, the first thing we suggest at the start of every innovation journey is to adopt a simple framework or categories to better differentiate the potential methods and approaches.

Innovation has many different facets, and innovation methods tend to focus on specific ones. Even if everything and everyone promises you “innovation” as the outcome, we can clearly differentiate how they want to achieve it by having a closer look. In our experience, the simplest and most practical way to segment the many methods, approaches, and tools in your daily business is this:

Obviously, not everything can be boxed into one of these clear-cut categories. Depending on individual perspectives, there will always be some overlap or multiple fits. But the framework's value is clearly evident once you give it a try with some of the usual innovation methods:

Design Thinking?

It's the prime example of creating better, innovative solutions by understanding the users' needs and challenges. And even more so, it advocates for iterations at every step to make the right decisions or revise them.

Trend Scouting?

At its core, nothing more than the effort to better understand what's to come and improve decision-making or strategic focus under uncertainty.

Innovation Challenges?

The focus on getting more ideas that can potentially turn into real development projects is quite obvious.

Accelerator programs? Innovation fast tracks? Rapid prototyping?

It's already in the name . . .

Of course, our goal is not to classify methods and approaches. We want to help you identify the right ones for you and zoom in on even more specific points of leverage. But with the right framework to categorize different approaches, it will become a lot easier to really understand the options you have and pick what really solves your need. This is what we will focus on in the next part. You can download the whole guide right away, or read up on it in our next article of this blog series.

Get the Full Guide

Making Sense of Methods is only the first part of our multistep guide to starting and expanding innovation programs. There are a lot more useful insights in the full guide. It's available for free to download via the form below. Give it a read and let us know if you need any more input or inspiration for your innovation journey. We will get you started in no time!

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Guides
28 June 2021

Many frameworks, one solution - unifying innovation management

Innovation in large organizations as well as in medium-sized companies usually happens in many places at once, with lots of different stakeholders being involved. Each of these business unit serves a specialized purpose along the value chain and thereby has its very own approach and perspective towards innovation.Customer service, sales, and marketing are the obvious contact points for client feedback and insights. Therefore, their innovation focus centers a lot around creating a convenient customer journey and optimizing current offerings. Furthermore, they keep their eyes and ears close to the market and to competitors trying to identify future trends and requirements early on.Product, R&D and manufacturing on the other hand are more employee driven, relying heavily on their own ideas, knowledge, and creativity or having access to external sources. Here, innovation is often supported by using data, dedicated analysis mechanisms and intelligent technology. The main goal is to design new products, services or business models and quickly push the most promising ones to a marketable stage.Procurement, business development and partner management are the departments which risk a look across organizational boundaries more often than the others. Either searching for new competencies, assets, and synergies or valuable talents and partnerships. Their innovation approach tends to shake organizational structures, alters corporate culture and focuses on internalizing new potential.In the best case, all those business areas derive their initiatives from a unifying company strategy, yet each innovation activity demands another method and mode of implementation. This creates a series of probable challenges for a company.| several initiatives running parallelly with no contact to one another| many entry points for innovation creating dependencies and uncertainties| incompatibility of frameworks, systems, and data| silo structures with no interaction and collaboration| little flow of information, ideas, knowledge, and skills along the value chain| risk of the same work being done multiple times in different departments| business areas competing with each other over responsibilities and financing| common innovation strategy only exists on paper

One infrastructure to unite it all

In order to avoid the aforementioned problems as best as possible, companies should look for a solution which is flexible enough to host specialized use cases for various departments while tying them all together via one central infrastructure.This not only helps to make innovation a real company mission integrating as many stakeholders as possible, but also connects ideas, knowledge, and assets across organizational boundaries making them available for broader innovation initiatives.Of course, it’s not practical to crush all existing solutions at once and replace them with something new the next day. The existing frameworks usually evolve from a long journey of optimization and discussion to meet the requirements of the respective departments. In the best case, they stay intact and are either transferred to the new solution or docked onto it via an interface.The main goal of the new infrastructure is to depict proven frameworks, close known weak points and introduce ways of doing it better or tap into not considered potential. It should fit organically in organizational structures while pushing the implementation of fresh connections and more collaboration.For companies, it is a good starting point to look for methods and approaches that are missing in the current innovation portfolio. There is no need to start big right away. Best to start with one use case and then build on that foundation depending on what is needed to get projects and ideas to the next stage.

Linking the value chain

For example, a company has various innovation initiatives in place, but is still struggling to meet the expectations of their customers. Why not setting up an additional project, which enables the company to get in direct contact and interaction with the users of their offerings?A variation of the design thinking approach mixed with elements of crowdsourcing and intelligent voting mechanisms should do the job of identifying and condensing the feedback and ideas or a large number of participants into actionable outcome right away.Now, the company has generated valid insights for better decision-making in the following development steps. But, knowing what to do and actually doing it are two entirely different things. What if the created ideas are all great, but the company doesn’t know which ones it can pursue with its current assets and production capabilities?The company takes this first use case as a foundation and now attaches another one right behind it, which ensures that the promising ideas get the chance to unveil their true potential. Some sort of funding and accelerator system comes to mind, which provides ideas with money, resources, and manpower to get them started.After a set deadline, all funded projects deliver their results, prototypes or other deliverables that have been promised. The company is now in the position to evaluate which ideas it can pursue, how much investment is to be expected, and which competencies or technologies are maybe missing.Again, with a unifying innovation infrastructure, it’s no great effort to add yet another use case along the value chain. It’s likely that the company wants to collaborate with one of their partners, suppliers, or even new stakeholders to internalize the last missing pieces they need to push the original idea of the customer to manufacturing and market launch.They can simply set up a dedicated tender or an open innovation challenge to their business contacts and tap into the knowledge and skills of their own network. This not only helps for this specific challenge, but also strengthens relations with business partners while establishing a reliable framework for future projects.With the right technology, all business areas of a company go hand in hand and profit from one another rather than operating on their own. Especially for the task of innovation, there is hardly any other way, if companies want to shake off their competition and be fast enough to set new standards in the market.

Guides
10 May 2021

Why You Should Integrate Your External Network in Your Innovation Activity

Every company has a massive network around it. Invisible ties link hundreds and thousands of possible ideas. To get the most out of such a productive network, companies need to make these ties visible, see the possibilities within their reach and make the best out of it.Some ties are very apparent. Every company has employees involved in every step and progress an idea makes. They are the core of every new development in your organization because they believe in an idea or a collaborative approach with a partner. Without this internal culture, innovation has no chance. Employees are the central node. You need to get your company ready for digital innovation tools. However, they are not the only relevant player in innovation.Besides every company’s internal network, there is also an external network full of opportunities. This network can be divided into two different groups: customers and external partners. Your customers are a well of suggestions for improvement and ideas on new products or services. The challenge is to use this potential and get your customers involved. Do you already know how to win customers for innovation and co-creation? Whether you do or do not – you can also think about reaching out to the third part of your network, your ecosystem of opportunities. The third part is external partners, who are fantastic co-players in new possibilities and innovation.But how can companies figure out which partners to talk to? How do they find those possibilities? The simple answer is speaking to them and being open about what they say. It is a little more complex than that. First, companies need to find out what potential partners are floating around in their network – it is possible they are not aware of all of them. Then the question is how and when to involve these partners in ideation and innovation activities. And the last question is, why is this beneficial for both parties?

The Who Is Who of Networks

Let’s start with the first question. Who are potential partners? Who is part of my external network? There is a broad range of possible connections that depend on your kind of organization and business. So here are some partners to think of:

Your Supplier and/or Stakeholders along the Value Chain

Have you ever thought about how you could integrate your suppliers into your innovation process? No? Well, you should. Stakeholders along with the value chain profit when working together. At the beginning of the chain, suppliers are often well-informed about trends, new patents, and things in their field. Thus, everyone in the value chain could profit from this knowledge and maybe profit even more by supporting the supplier in adapting certain trends early. The better your supplier is in their field, the better your product will be. The same is true for the stakeholders that come after you in the chain. They know best about the market; they know what they need to be successful, and thus you need to be successful.Another possibility would be to tell your value chain about things you plan. They have an idea on how to make your idea happen effectively, maybe even saving you time and money. The chances are good.

Startups Fishing in Your Waters

Small, innovative companies pop up in every market segment, and they can be a real challenger to more established companies. They aren’t dependent on grown processes and hierarchies. They can be more flexible regarding changes, new needs, and products. The crucial thing here is your outlook! Are they a challenger or potential partners? Maybe they are both. Get them on board as a partner and let them challenge the way you think. Relationships between bigger organizations and startups are usually beneficial for both sides. As an established company, you have already sailed through the difficulties of the beginning, shaping processes and learning how things work in the market.On the other hand, startups are in the position of flexibility, not being bogged down by how things were always done. Learning from each other and supporting each other (as an organization, maybe even with financial support) is fruitful for both parties. Now, you only need tools for the following purpose: startup collaboration made easy.

Experts in Their Field

Depending on your company and product, there is a good chance that researchers or other experts who don’t work for you exist. They might work at research facilities or have expert knowledge from personal interests. And they could be onto the next big thing disrupting your market. Don’t you want to be the first one to know about this? Well, there is something you can do. Get involved! If you talk to people in research, they probably need resources. If you have these resources, you can easily be the first one to profit from discoveries. Joint forces are beneficial for both sides and accelerate progress.

Partners You Didn’t Think of Because You Don’t Know Them Yet

Of course, having connections with all these partners above, you are on a good path. However, no matter how good you are at finding and collaborating with partners, there is no guarantee that you will find the right partner at the perfect time. Maybe they are out there, and you don’t know it. Therefore, opening your company up to and letting others approach you with their ideas is an important part of innovation. You can’t build up relationships without knowing your counterpart. Hence, create visibility for your openness and let them come to you.

Pair up but Do It Right

Every network this size needs at least one central hub where the single threads come together. This is where all the information, the exchange, the communication, and the innovation are happening. This hub can be one single company or a specially founded place where collaborations deliver results.Unlike collaborating with employees or customers, companies that work together face a special challenge – their economic interests. While employees who work for a company are always engaged in a company’s effort to progress, and customers (can) have a personal benefit in improved products or services, different organizations must balance their interests. This is one of the main things to consider when working with external partners. You have to find the sweet spot between collaboration and secrecy. A difficult but not impossible effort if you create the right infrastructure.

Create a Digital Hub

The best solution to establish a network that stretches far is to build it on a digital platform. Available from all over the world at any time. But of course, there are many things to consider when choosing a tool for your external innovation efforts. What does the infrastructure have to look like? What degree of openness do you want and need with specific partners? On what level do you need to analyze the generated data?One point of collaboration on a larger scale is to funnel ideas toward relevant results. This happens by starting with broader choices and narrowing them down to a manageable size. For a classic open innovation approach, this is crucial. Therefore, you need a tool that enables you to find the perfect idea, analyze the things happening, and support you to reward ideators.When working with other companies like suppliers or external research facilities, intellectual property and competition regulations need to be considered. So talk to your legal department to figure out what degree of openness is (legally) possible for certain topics or with particular partners. Transferring this to a technical level can be done with an experienced software supplier. For example, with innosabi software, you can assign users certain competencies that restrict their access to selected topics or ideas. This way, you ensure the balance between open collaboration with external partners and the secrecy needed for intellectual property issues.If you want to know more about working with external partners or the innosabi Partner software, get in touch with our experts.

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Guides
29 April 2021

9 tips to make the best out of the first 3 months with a new innovation management software

When doing or trying something new, there always comes the time when you need to look back and check whether what you did was successful or not. Let's say you are planning to implement a new (innovation management) software, and three months is the timeframe after which you would like to draw first conclusions. If this is the scenario you find yourself in, then we have nine tips that support checking the first three months for successes.

1. Set a goal and establish milestones

When you have decided to shake things up with a new innovation management software, be very clear about the specific outcomes and objectives you desire. At best, you have them fully formulated before you enter into the research phase, which helps you to sort out the supplier you want to get in contact with. Really knowing what you want to get out of it or what you want in place post-implementation not only shortens and improves the selection and sales process, it also lays the foundation of the software implementation and provides a guideline for everyone involved.On the one hand, a clear goal gives you an overall perspective and, on the other hand, is what helps you define your every step. From the overall desired outcome, you derive your milestones, which in turn help you analyze if you are still on the right track towards your goal. To say it very bluntly, implementing software successfully without defining what you want to get out of it is, is something you rather want to avoid.

2. Be realistic about your expectations

Another very important thing is to be realistic about your expectations. You might think, “well obviously, but that is already covered when I have defined my goal.” And yes, that is true in some parts: your overall goal should cover your expectations. But expectations are something that arises within you without even knowing you have them, and they have to be met rather on a daily basis. Not meeting them can have major impacts on the motivation and overall perception of – in this case – the implemented software. That does not mean to start with low expectations because then the chances are good you do meet them, but to be realistic about them.Start with the question of what you hope to achieve within your set timeframe of three months and what is actually possible within this given timeframe. Then stop there (for now, at least), rather than adding more and more other features to the project that risks spiraling out of control. So now you are aware of your expectations, and you have them in check. The next thing you want to do is to communicate them. First of all, to the onboarding team of the software supplier, as they are of most support, when they know, what you want to achieve. They also can give you feedback if some aspects may be less realistic or need more time than you anticipate. And second of all to your implementation and project team.

3. Invest enough time in planning

The first two tips are mostly about what to think about before the software is implemented. And here again, we cover the Pre-Implementation-Phase. True to the saying, good planning is half the battle, be sure to block time for the planning itself. A huge part of a successful implementation is the beforehand planning – it is the time you need to identify your specific goals, map out and test your processes and tie all your thoughts and considerations together in a unified plan.The planning phase is really about distinguishing between project objectives and business objectives. After defining your objectives and milestone, we tend to feel adequately prepared and forget to fully consider deeper details and smaller steps. It is easy to focus on the “big goal” instead of investing time in looking at the process as a whole. Far too often, complications arise because secondary considerations are uncovered late into the process. Give the process a play-by-play in your head, you might stumble over things you haven’t thought of yet. Please don’t do it alone, better yet talk to your implementation team about it or the contact person on the supplier side.

4. Involve all relevant project stakeholders and define roles

Project management is essential. Therefore, having one key contact person supervising the process and managing all communication is a very good idea. This person will not only be responsible for the internal coordination but will also act as the contact person for the software supplier. This supports a simplified and cohesive implementation process, ensures a proper information flow, and results in reduced errors and miscommunication.This does not mean not involving other team members in the project. Successful implementation needs to be viewed as a joint project with one team. But within that team, there needs to be clarity around individual roles. Together with the key contact person, roles within the team should be assigned respectively to their different expertise, knowledge, and motivation. Software implementations require change, and some people respond better to change than others. So, pick the ones who show themselves eager to be on board, and the implementation has a good chance to finish as a success.

5. Communication is key

And this is equally true for internal as well as external communication.Internally a good communication flow makes sure that everyone is aware of the implementation process, sees the value in it, and knows how to ensure a successful and smooth project progression as well as what to do later on in the daily usage of the software. Being transparent about what happens (and why) not only helps to coordinate necessary actions but also has an impact on the motivation within the team.Externally you want your user group to know about the software implementation and the platform you are building. What is true for your team is also true for your user group: they need to see the platform's value. They need to know the why and wherefore. Otherwise, why should they get themselves involved? Use whatever you have to make your platform visible and easily understandable as well as accessible. Ask yourself: Which channels suit my user group the best and which channels are available to me? Social media, e-mail, intranet, events, meetings between doorways…? Take what you get! Also, do not underestimate the power of word of mouth. Identify ambassadors or advocates and support them in their actions.Another communication flow you definitely want to ensure is the one with your supplier contact person. Communication needs to start on day one, with both sides clear about what is expected, who is responsible for which tasks, and both sides keeping the communications channel open.

6. Ensure training and knowledge build-up

Encourage knowledge gaining and sharing from the start. First, you need trained and experienced team members that are familiar with the software. Otherwise, you have no one operating the platform properly. Second, your team will be more likely to be enthusiastic about the change when being sufficiently equipped. With kick-offs and onboarding, most software suppliers offer a way to get to know the software in a learning setting. These are great opportunities to get all your uncertainties removed and questions answered. It is always a good idea to collect all questions which arise within the team and send them before each meeting to the onboarding contact person. This gives structure to the meetings and ensures that no question is left unanswered. Also, use the time between the onboarding sessions to become more and more at home in the platform settings.Another thing you do not want to ignore is the knowledge share within the team. Very likely, you have assigned two to four team members who take part in the onboarding meetings. Think about how you can assure that what they learn is passed on to other team members.The knowledge gain does not stop when the onboarding is done, especially when it comes to successful user group management and engagement; there is always more to learn.

7. Have your platform ready before launch

This one might be kind of obvious, but it is easily underestimated what it takes to have an innovation platform truly ready for your users to interact with it. As mentioned before, the most important part is that everyone fully understands what the platform is about. So, be sure to have the overall vision and mission of the platform clearly communicated and easily accessible.Additionally, keep the following in mind:

  • Do the users have to register? If so, where and how can they do it?
  • Does your platform have a header and footer? (If yes, they should be filled with some content.)
  • Which project will be the first one available for participation? Choose an easy one in line with the overall vision of the platform.
  • Have the project ready for participation. That means be sure to include an introduction and guideline on how to participate.
  • Think about additional content that supports your first project: blog posts, mailings, social media? And use these to make the project visible.
  • Do a test run before the final launch.

8. Keep your user group engaged

When it comes to user engagement, the best tactic is to take them along with you every step of the way. Be transparent about what you do and why you do it at any moment and they will pay you back with their motivation and engagement.Do they participate with their ideas and project suggestions? Encourage and interact with them in comments and show them your appreciation by being transparent about what happens with their submissions.There are new projects, blog posts, or challenges available on the platform? Tell your participants about them by using email updates and notifications. By constantly sharing the news on what is happing on the platform, users have a reason to come back to it.

9. Use the support your software supplier offers

Your software supplier has been through the implementation process countless times before. And while every customer is different, this simply means your supplier has the expertise to support you throughout the whole process and advise you on the best course of action. So ask for help if you need it.

And that was it

These are nine tips we want to give you to take along. Maybe you already experienced three (or hopefully more) successful months with a new innovation management software and you have tips for us we did not think about? Then please feel free to tell us about them, we would love to hear from you.

Guides
22 April 2021

How to Win Customers for Innovation and Co-Creation

Any company that offers products and services directly to the end-user will set up an appealing customer journey to build lasting relations and attract new target groups.Ever since big players like Amazon or 3M put customer-centricity at the core of their business strategies, people’s expectations towards interacting with a company have significantly changed, establishing a new standard across all industries.That is even more, the case with technological and digital advancements like social media and mobile apps, which have made it easier than ever to communicate directly and personally with many customers. But with the promise of such immediacy, entirely new challenges arise.Simply asking customers for their opinions and ideas via Facebook or Twitter does not make for an efficient, controllable addition to a company’s innovation or product development processes.What is needed is an approach to customer engagement specifically shaped to utilize the sweet spot between manageable structures and creative collaboration.The best way is to set up a dedicated infrastructure for hosting and conducting a broad range of innovation and co-creation projects. In digital times such an initiative comes along with handling huge amounts of data and customer interaction.Therefore, companies should look for a solution that can consolidate all this information to a manageable outcome that can be used for innovation initiatives right away.Ultimately, this leads to implementing a process whose most important purpose is to bridge customer relations with relevant contact points inside a company’s organization.Setting up such a framework is one thing. Filling it with life and motivating target groups to actively participate in the other. This article will offer some guidance on …… why customer innovation is relevant for running a successful business… what needs to be considered when collaborating with end-users… how a customer project should be designed to deliver valuable results

Why Companies Should Interact with Their Customers

Of course, some obvious reasons are rooted deeply in the customer journey. Talking to the customer always supports building sustainable relations through establishing trust and familiarity. When done right, this eventually leads to a company image, which is perceived as very customer-friendly by the public, attracting more and more people.But many benefits go far beyond marketing and branding activities. Accepting the end-user as a valuable source for insights and ideas opens the door for developing better products, services, and business models.Identifying needs, trends and requirements early on, not only gives companies the advantage of understanding the customer’s perspective resulting in perfectly tailored solutions, but it also helps to minimize the risks of failing in the market with wasting time, money and resources.While interacting with end-users, companies can validate their assumptions and generate a resilient market survey. They can gather ideas for new business, get instant feedback on pressing topics and existing offerings, or even test and optimize prototypes with future users.

How to Foster the Motivation to Participate

Co-Creation means letting the customer in on the ground floor of innovation and developing new products or services. Customers become partners and advisors, not just end-users – companies must treat them accordingly.So, the first order of business is to take the customer seriously. Customers are now included in areas where they haven’t been invited in the past. Companies need to make sure that their employees understand this challenge and the added value that customers bring to the table.There is nothing more demotivating for the users than having the feeling their voices are not being heard after they made the effort to sign up for a co-creation project and expressed their opinions or ideas.Everyone involved must keep an open mind, especially when the needs and wishes of the user community contradict the company’s course of action. It’s also important that the community gets some guidance on how they can participate along every step of the process, what the exact goal is and what happens with their input.This already helps manage expectations on the user side and creates a positive vibe within the community. In addition, decisions should be made transparent and based on user feedback.Companies should always remember that the aim is to establish a sustainable and active community for customer innovation. It’s there to turn otherwise unfiltered, unstructured, and often negative input into actionable and positive suggestions. Everything else has to be subordinate to this goal.As said earlier, integrating customers in innovation activities comes with the challenge of setting up a matching infrastructure that enables large-scale collaboration and transforms the big amounts of input into manageable results for further processing within the organization.Although the customers will likely never know about this internal challenge, they will notice if their suggestions and ideas never lead to any tangible outcome.So, it’s very important that the infrastructure covers all relevant areas and spins the right connections – and ultimately really creates user-centered offerings that make it to the market.The infrastructure must create an interactive and intuitive environment on the front-end side. It should be as easy as possible for the user to create a profile, give input, and communicate with other customers or the company.Even better, if the solution also offers additional information about ongoing and past projects, provides technical context for projects, or makes existing data and considerations visible – which is often a good starting point for a lively and fertile discussion.Customer co-creation projects usually don’t demand a big investment in price money. The motivation of customers to participate in such innovation projects is often intrinsically anchored, which means that they are interested in creating better products, services, or business models themselves.These users also express a special relationship with the company, which reinforces their role as lead users, making them even more valuable to the company. They act as a catalyst for attracting other individuals to innovation projects.Nevertheless, small incentives and bounties are never a bad idea to award particularly committed community members and strengthen their relationship with the brand even further. Companies should use these lighthouse incidents to create more awareness for the initiative by making the successes and contributions of the users known via their communication channels.

How to Shape and Structure Customer Innovation Projects

A customer innovation initiative can quickly backfire without the right framework and methods. One way to avoid this is to use certain elements from the design thinking approach, which lay the foundation for truly user-centric innovation. The focus is on identifying and understanding user needs before pursuing further iterative development steps.First, the goal must be broken down into several consecutive steps. Asking the customers to pitch elaborate, production-ready proposals will not deliver any usable results.And even if it does, the responses will very likely go in different directions, leaving the challenge of picking the “right” one to pursue. Breaking a project down into multiple consecutive phases introduces the necessary structure.Gaining this understanding initially allows one to address more specific questions in the subsequent phases. With each step building upon the preceding one, the process ensures that the outcome addresses the important points raised by the customers during the earlier steps.Like the widely used innovation funnel or stage-gate process, a collaboration project with customers can follow the logic of alternating between objectives and quality checks.While early phases can broadly address a topic to gather as much input as possible, phases further down the path will have to be formulated to solve a specific objective. The further a project progresses, the narrower the scope of the individual phases should be to ensure an actionable outcome.As for the quality gates, the transition from one phase to the next allows for full control of the subsequent trajectory of the project by filtering out undesirable elements from the discussion and bringing the relevant ones to the foreground through expert evaluations or other mechanisms.The point of funneling large-scale collaboration towards relevant results ties into an important success factor: the interplay of exploration and consolidation.When engaging with such a broad audience, all the contributions and discussions will inevitably be narrowed down to a manageable size.As part of each stage, some form of consolidation is the best way to advance the relevant ideas and information along the funnel. Once the subsequent stage requires additional input and explorative freedom, the field opens up again for free collaboration.Consolidating or extracting the information is not a simple task of merely picking what works best for the company or putting everything up for a jury vote. Even fully transparent, democratic voting by the customers reaches its limits when there are too many available options.Within an appropriate digital environment, large discussions or collaborative ideation can generate valuable data beyond the content. Data which can be used to identify what (or who) is really worth looking into more closely.How many users interact with an idea? How much time on average do users spend reading or commenting on a suggestion? Are users with a specific profile or expert status flocking around certain contributions? Is an idea able to maintain an active discussion over a longer period?Data points like these can consolidate large-scale collaboration to more manageable sizes, not just as part of a subsequent step but throughout the entire discussion itself.With existing technologies and algorithms, the possibilities for such data-assisted consolidation are extensive. The things that will be possible with further advancements in artificial intelligence and machine learning are nearly unimaginable.

Further Readings

For more information on realizing customer innovation projects with specialized software solutions, look up our innosabi Community offerings or learn more about how other innosabi customers collaborate with their target groups.If you are looking for insights into why now might be the time to invest in innovation management software and how to prepare your organization for digital tools, follow our blog.

Guides
8 April 2021

Knowledge Sourcing and Management

In order to achieve a competitive advantage, companies look for solutions to access, share and make use of internal and external knowledge. Being able to think in terms of flow and exchange, knowledge networks and data management constitutes a major benefit for companies.This article is an abstract of a White Paper from our partners at Questel presenting best practices for sourcing and managing information, helping to capitalize on an enterprise’s collective intelligence.

“Today companies are aware that knowledge is a resource that needs to be strategically managed. It develops their intellectual capital, increases their value and leads to competitive advantage.”

Knowledge is power

Accessing scientific expertise and available technological capacities, before the competition does, guarantees company sustainability. Rapidly developing areas such as client relations and innovation, company growth, the anticipation of future developments require new operating modes in the sharing of knowledge and experiences.More than before, reacting with greater agility, effectively accessing knowledge and capitalizing on that knowledge are key elements that significantly influence the success of a company. To succeed in these tasks, firms need a methodical approach and complementary tools that allow them to capture, structure and spread information.

Knowledge management

Any organization that is looking to improve its innovation power, is bound to discuss efficient knowledge management. People want fast access to knowledge they understand and they can use. From this perspective we are talking about seconds, not minutes before they get irritated.If we don’t find a useful, understandable, and over all channels, consistent answer to our question, we disengage. For organizations this means losing momentum and losing internal support and it is highly inefficient. To make better use of this potential, organizations have to be prepared to answer questions and capture employee feedback consistently and instantly in a new knowledge environment.

“Knowledge management is the enabler for large-scale competence building and an important prerequisite for successful innovation.”

As such, knowledge management is clearly more than just managing documents or having multiple, information locations where information is shared. It has a specific employee added value that leads to long term organizational and competitive value creation: continuous improvement! Merging multiple knowledge bases without having a knowledge organization in place is doomed to be a short-lived initiative as it will not increase user, nor organizational value.In order to really create value with knowledge management, a few things need to be taken into account:

  • Vision, mission objectives and internal support
  • Cross-departmental processes and breaking silos
  • Roles and responsibilities in the knowledge organization
  • Actionable language of the user
  • Ask for feedback and act on it
  • Findability and structure
  • Technology and implementation in one consistent knowledge base
  • Learning and continuous improvement

Benefits of accessing internal expertise

A central knowledge base, one source for all the knowledge with a clear definition of roles and responsibilities, helps an organization to reach goals and KPI’s. Rework is no longer necessary, and previous experiences can more easily be re-used for future projects.Time is saved on searching and acquiring the correct, validated knowledge. The knowledge is structured in such a way that it can be used straight away. This has a direct impact on the productivity of the organization.

“The business case around knowledge management is worth pure gold.”

Apart from of the increase in employee productivity and satisfaction, a well-organized knowledge management also leads to a decrease in training time. Thanks to well-structured knowledge management, training efforts become less important. New employees will be more productive at a quicker rate.

Tapping into external knowledge

Being informed on the research ecosystem as well as the scientific and technological environment surrounding an innovative company is becoming increasingly complex and costly.Companies are forced to face a new reality:

  • Proliferation in the volume of scientific data
  • Mushrooming of different sources of information, disseminated on a global scale
  • Emergence of highly dynamic new countries and operators
  • Interconnection of many different scientific fields
  • Shortening of product life cycles

In response to this fast pace environment, integrating an effective and unique search-tool which gives access to reliable and precise information will facilitate this external sourcing. Consequently, developing an innovation network contributes building companies’ knowledge-capital.

“Research breakthroughs demand a range of intellectual and scientific skills that far exceed the capabilities of any single organization”

What a management solution should offer

In order to map-out internal knowledge and efficiently access external global expertise, companies are now equipping themselves with sourcing tools. These tools facilitate their work by helping to avoid fastidious data compilation processes, allowing them to take more informed decisions, access updated data and save time.Implementing a sourcing tool, it is not something to consider lightly. To help you with this task we will highlight some of the technical prerequisites you should focus on the following questions:

  • Does my sourcing tool provide me with relevant data?
  • Is my sourcing tool equipped with advanced technology?
  • Does my sourcing tool provide me with intelligent data analysis?
  • Does my sourcing tool allow for an internal collaborative workflow?
  • Is the sourcing tool expansive?
  • Can you manage access and sharing rights?

How to implement knowledge sharing

In order to get the best results and organizational profit now and especially in the future paying close attention to a professional set up of the knowledge organization is key.These action points offer some guidance to start with:

  • Share a vision
  • Scope your vision
  • Define the structure
  • Re-write the content
  • Build the knowledge base
  • Test the knowledge base
  • Implement the knowledge organization
  • Enter and test the knowledge
  • Train your workforce and roll out
  • Cut over your internal support organization

What else?

You want to know how a company fosters employee innovation through connecting internal knowledge and solutions? Follow the best practice of Bayer AG!You want to know more about the innosabi Solution Scouting approach and software? Find more information in our blog or on our product pages!You want to read the full Questel whitepaper? Just follow this link!

Guides
4 March 2021

How to Get Your Company Ready for Digital Innovation Tools

Chances are good you have already started to implement digital tools in the last months. In many cases, remote work has been the only way to keep business running in 2020, and it worked shockingly well. What does that say about change and people?Sometimes we have to be forced to change, but we are also quite adaptable. As much as we don’t want another global pandemic to boost digitization, there will always be developments that force us to be agile and alter our way. Essentially, we always have to be ready for some transformation, and – even more important – we have to actively promote it.This is especially true for innovation. By digitalizing it, you can act proactively and don’t have to react to external changes. Ok, but what does that mean for companies? You don't have to be an expert in innovation initiatives or have your ecosystem ready to innovate together.It’s time to tap into the potential of your employees. Just start small with the most obvious stakeholders at hand and let them shape the future. And what would be easier than to start with the people you already know, who knows your company better than anybody else?

What Do You Need to Do? Prepare Your Employees for Change.

Things are getting more digital – the way we communicate, the way we collaborate, and the way we innovate. It’s most likely that your company is already making an effort to prepare your employees for constant transformation towards a digital working space.We don’t know how the future will look. All we can do is embrace the change and be proactive in our steps towards what is coming next. This means making better use of your employees’ collective knowledge, skills, and ideas on an organizational level. It means fostering an intrapreneurial spirit. It means adapting to new working methods, strengthening your employee relations, and ultimately reinventing your organization.

How This Relates to Innovative Software

Innovation, digitalization, and change – these three words (and what they represent) are closely interlinked. Innovations change the status quo. Innovations digitalize things we do. Digitalization leads to innovations. So there is constant change that could inspire innovations, which lead to more changes. It’s an endless cycle.Taking this into account, it becomes clear: this is a chicken-and-egg question for companies. Where to start? Fostering innovation? Or making things more digital? Well, the answer is that none can exist without the other.Turn your organization into an innovative powerhouse fueled by your employees and ready for every change that comes along the way.If you decide to implement an innovation management software, you should keep a few things in mind. In some way or the other, they are needed to implement a digital, agile innovation framework. But it is totally up to you either have the following checklist already in place before the software implementation or foster the transition using said software.

Check This Out. Check That Off.

Here is a list of things you, your company, and your employees should have heard of, be used to, or know about.Educate: Lifelong learning is the key to success not only for individuals but also for companies. Educate your employees in digital skills if they need it and give them a crash course in innovation. Have all the material ready to empower your employees with knowledge and provide the time to learn.Manage the change: Communication is key. There is no way that the new approach will implement itself. Explain the new concept, show its benefits, address the challenges, clarify your employees’ new roles, and give guidance by aligning your workforce with clear goals and strategies.Abolish boundaries: Long-established organizations often cling to their traditional structures. To transform themselves and to be able to react to change, companies need to decentralize decision-making. Organizational boundaries like hierarchy, fixed responsibilities, or competence silos must be reduced or abolished to minimize bureaucracy. With fewer structural limits, new ideas can arise.Hold individuals accountable: Different people with different backgrounds have different outlooks on the world. Subsequently, everyone can have a sparkling idea. Prompt the motivation of your employees by recognizing and rewarding these ideas. And don't forget to enable your employees' sparks of genius by allowing individual time management.Build a culture for innovation: Innovation is all about inspiration and empowerment. Motivate people to contribute, provide resources and establish awareness! Every effort toward a new idea will bring you one step closer to the future.Fail fast: Besides creating visibility for individual impact, make your management lead by example. Let them establish a culture that considers making mistakes as part of the journey and something you should learn from – a culture where adaptability is key and iterations perfect the results.Foster dialogue: Fewer boundaries allow more room for collaboration. Especially in times of change, different perspectives, interactions, and collaboration are essential for great outcomes. The more we talk and understand each other, the more we know, the better prepared we will be for anything to come.Combined with tools and solid strategies for innovation, all this will be the greatest value a company can have.However, implementing an internal innovation software is just one part of it. You can only start with one topic and keep adding further relevant aspects into your working processes, building a long-lasting foundation for all your innovation and digitization efforts. You will turn your organization into an innovative powerhouse, fuelled by your employees and ready for every change that comes along the way.Besides their employees, companies have many different stakeholder groups at their disposal, like customers or suppliers. Integrate them step by step into your innovation process to unlock the full potential of your whole innovation ecosystem.

Guides
18 February 2021

Why Now is the Time to Invest in Innovation Management Software

The short answer is: The task of translating innovative ideas into successful products is becoming an increasingly complex and demanding challenge. A challenge that is of fundamental importance for the survival of companies but turning into a highly contested field of the modern business world.Why? Looking back on 2020 is giving us quite a few hints to start with. Most transformations have been around for years now, gradually reshaping entire industries and introducing a new logic of competition. Last year highlighted almost every transformational process and, in some cases, even accelerated them.Until recently, companies could still develop shortcuts and workarounds to avoid dealing with this. But the developments in the wake of the Covid-19 pandemic have eventually made it impossible to ignore the need for change any longer – demanding a holistic, profound, and sustainable approach to lay the foundation for the future.Digitization comes to mind here. Not only on how products, services, and business models need to be digital, but also in terms of digitizing the same way of getting to them. However, technological progress and its implications for product development are just one part of the story. It’s also about how companies position themselves in a dynamic market.

Not only products, services and business models need to be digital, but also the very way of getting to them.

How do they handle the overall speed of things, showing in rapidly changing customer behavior and short product life cycles? How do they react to the dissolution of specific industries, connecting previously separated business areas and making way for new disruptive players? And how do they prepare their organization in the face of growing uncertainties?The pressure to keep up, adapt and find solutions is constantly rising. As mentioned initially, the ability to innovate plays a vital role in this – with a product and organizational innovation being equally important factors. But knowing what to do is one thing, but doing it is another, especially when it’s something complex driving innovation.For the leading innovators and pioneers on the market, innovation is a fast and agile end-to-end process driven by strategy, culture, and the commitment to always explore new possibilities. But such an ambitious approach is not worth much if a matching framework does not accompany it. The right tools are needed to plan, manage and implement innovation successfully.

Five Benefits an Innovation Management Software Can Offer

1. Establish a Digital Infrastructure

Imagine having only one central entry point for a company’s innovation activities. One hub unites everything needed for innovation – ideas, data, or people. Imagine all the resources and skills being easily accessed and used for new projects without any restrictions in time and place. Imagine how fast innovation could be done this way.This isn’t an unattainable wish but the exact purpose of an innovation management software. It streamlines processes, provides a structure for all assets, and connects relevant innovation dimensions along the value chain. Instead of dealing with many individual solutions across various departments, all capabilities are merged into one powerful tool.An innovation management software enhances your innovation strategy by equipping it with an infrastructure to meet the requirements of digital times. It helps build bridges between physical and virtual business areas and is a sustainable and effective driver for digital transformation within the organization.

2. Make Innovation a Company Mission

A digital infrastructure allows companies to include more stakeholders in innovation activities without facing additional efforts or costs. They can now efficiently integrate all their employees and use their combined wisdom, skills, and experiences, establishing innovation as a true company mission.An innovation management software facilitates collaborative projects on a large scale, ensuring every voice is being heard and taken into consideration.Having the opportunity to be an active part in projects and be taken seriously then sparks the entrepreneurial spirit and the employees and significantly increases the motivation to participate.More engagement is possibly the driver for a new culture. One that enables and encourages all employees to join and do their best. The culture is further driven and promoted by the software because it can present the rather complex topic of creating innovation intuitively and understandably while still being easy to use.

An innovation management software facilitates collaborative projects on a large scale, making sure every voice is being heard and taken into consideration.

3. Integrate Valuable Partners in the Ecosystem

Employees aren’t the only relevant stakeholder group for innovation. Valuable partners can be found in every step along the value chain of companies. To name a few, customers, suppliers, startups, or research institutes. They all offer helpful insights, ideas, or even technologies for innovation initiatives.With innovation management software, the integration of these stakeholders is just a few clicks away. Various interfaces enable organizations to connect them quickly to existing projects or initiatives. Digital structures allow uncomplicated and goal-oriented collaboration while giving the company full control over the process.Creating more and more of these connections across company boundaries is the perfect way to internalize competencies which would have taken a lot of time and resources to build internally. The sum of these connections forms an innovation ecosystem containing all stakeholders and all data, information, and other sources of knowledge and creativity.

4. Boost ideation and implementation

One of the biggest advantages of innovation management software is the massive boost to innovation projects’ ideation and implementation stages. With all stakeholders and assets being directly connected and available, the rate of learning and adapting rises to previously unimagined heights.Ideas are being discussed and optimized within quick, iterative loops and nourished by the thoughts of potentially endless numbers of stakeholders. Feedback is directly aimed at the responsible department or person in development. And new skills, technologies, or know-how are immediately absorbed and made accessible to the whole company.These examples show that an innovation management software brings a whole new level of speed to an organization, particularly in searching, identifying, and connecting urgently required solutions. This speed later translates into hard facts like a faster time to market and decreasing production costs.

An innovation management software brings a whole new level of speed to an organization, particularly in terms of searching, identifying and connecting urgently required solutions.

5. Increase Resilience and Foresight

A well-placed and operated innovation management software also delivers great results in making an organization more resilient against external influences like crises or technological disruptions. On the one hand, it helps companies identify relevant transformations in their market early on, and on the other hand, it enables quick adaption to these changes.Digital structures are better suited to support an agile framework needed here and can be customized easier than their physical counterparts. Furthermore, digital systems are more connectable for handling and analyzing large amounts of data – the currency of the digital world.Big data helps tremendously make the right decisions as it contains all the information from the numerous touchpoints inside and outside the organization. Modeling forecasts with this data support and insights from all stakeholders connected through the software is a great method for aligning company strategies with current market needs.

What to Do Next? Digitalize Innovation.

An innovation management software is the best companion for pushing innovation in uncertain times. Nobody can tell for sure which products, services, or business models will be successful ten years from now, which technologies will have to be developed then or which strategic partnerships with competitors one might have to realize; but having the right foundation for all of this already in place is of great value.After deciding to invest in a digital solution, one should consider a few things before getting the software up and running. Especially when planning to build an ecosystem with many different stakeholders.

Guides
25 January 2021

9 suggestions on how to use the time as an innovator now (and for afterwards)

The Corona Crisis presents us with enormous challenges and impacts on life and economy, psyche and mentality, and companies and their innovation. We are all struggling with uncertainties and insecurities, and the only clear thing is that the Corona pandemic will change us. Companies as well as each and every one of us are required to adapt their behavior and actions to this exceptional situation. This is by no means easy, but it can also hold great potential. After all, rapid adaptation and efficient solution finding are at the heart of every good innovation. Saying this, we do not want to give this crisis positive attributes. It just means that - like any crisis - it contains disruptive forces. We have collected 9 suggestions on how to make good use of the time now - perhaps also in preparation for the time after the crisis. #TogetherAgainstCorona At first glance, the Corona crisis may seem like a time of separation and isolation. But a second glance reveals that we are also going through a process of opening up and solidarity. Especially in science, there is a global and collective exchange of knowledge - incredibly fast and digital. Many companies are also making their infrastructure and resources available for dealing with the crisis. It's all about supporting healthcare, in particular. For example, the French luxury group LVMH or Becks Brewery produce disinfectants. The lingerie manufacturer Mey or the mattress producer Breckle are now sewing masks for mouth-nose protection. And with the #GiveaBreathChallenge, Munich Re and Fraunhofer-Gesellschaft are looking for the best solutions to 3D printable designs for respirators. What can we do? Share ideas in your network, talk to your employees, customers, or suppliers about ways you might be able to contribute. Get together and support each other. Innovation challenges or awards can be a great way to find innovative ideas and solutions.

Don't look at the future with today's eyes.

People tend to evaluate future decisions with the present emotional state. In short, if I feel unhappy and anxious today, I assume that these feelings will also play a role in my future decisions. There will be a time after the crisis. On the one hand, you can assume that a good idea will still be a good idea after the crisis, even if your current state of mind hardly allows it. On the other hand, current feelings will have an impact on future decisions. The uncertainty we feel about COVID-19 will continue to influence our behavior long after the crisis is over. As a result, ventures that seemed promising before the crisis may be less successful after the crisis. Consider which decisions about the success of ideas and plans need to be made now and which can take place at a later date. This does not mean not to deal with the future. The essential thing is not to let yourself be guided too strongly by current feelings and to keep an open mind. Look into trends, start workshops, consider possible scenarios and gather perspectives. And as for possible new behaviors, check out the suggestion "As always, keep up the customer dialogue."

Increase efficiency

Perhaps the first reaction of many companies will be to scrap innovation projects with a longer-term payback period. And some can't afford to look to the distant future either. But it would be fatal to underestimate the importance of innovation teams. An innovation team's expertise lies in understanding the biggest challenges facing the core business and solving them. More than ever, it is important to address those that can contribute to revenue and efficiency within a short window of time. The 70/20/10 model states that 70% of innovation activities should focus on the core business, 20% on adjacent, and 10% on disruptive innovation initiatives. Innovating successfully does not necessarily mean enabling disruptive innovation continuously. So, the current time could be used exactly to focus once more on this 70%. Stimulate your idea management, collect ideas and suggestions for improvement to increase your efficiency, and adapt and further expand existing products or services in a resource-saving manner.

Guides
8 January 2021

The innosabi year 2020

Some scientists advocate the theory of “boom and bust” cycles of around 60 to 80 years. Accordingly, a crisis in 2020 was inevitable and foreseeable. But these cycles vary depending on the scientist: One is certain of an upcoming crisis when the other predicts a boom. The beauty of it? The future becomes plannable, certain, and predictable. But of course, it is not that easy. However, there may be some truths to these cycles, the future is just not that easy to predict, especially not by looking back at the past. At the end of this year, we decided to give in to this illusion just because it is beautifully simple, and so we are now looking forward to 80 years without a crisis. 😉And with this, hopefully, we have managed to start our review of 2020 on a positive note. You wonder whether you really want to review this year; at a time when everyone can hardly wait for it to finally be over and is looking forward full of hope to a turn of the year that promises a better 2021.But 2020 also had moments worth remembering. There were moments of solidarity and cohesion, moments of openness and cooperative exchange. There were moments of rapid innovation, scientific advancement, and moments of insight and confidence.That is why we also want to look back on our year at innosabi. So here is our chronology of 2020, with all the important events, digital meet-ups, great experiences, exciting discoveries and, of course, uncertainties, and insecurities.

January – March. Excitedly Starting the New Year.

As a proud participant of the EU funding program Horizon 2020, we had a very successful start in 2020 and were itching to use the funding in the best possible way. The goal? To develop our software even faster and further. This participation also felt like a great confirmation of what we do and what we have already achieved.But not only for our product, we always have new ideas and improvements planned, but also for our website. It is the first point of contact for everyone who wants to get to know us better. So our website should always reflect the development we are doing and continue to do as a company and with our software. No sooner said than done — and so we ended up with the launch of a completely new website. True to the motto, if you're going to do it, do it right.The first month of the new year comes to an end and with the appearance of the first Covid-19 infection in Germany, uncertainties took over. From then on, developments came thick and fast: In mid-March, the WHO declared a pandemic, the first inner-European borders were closed, and the focus fell with horror on Southern Europe.With the hashtag #flattenthecurve, people tried to remind each other to minimize their social contacts, and at innosabi, too, the decision was quickly made to switch to decentralized working from home. The best example for how well decentralized collaboration can work, is the “Give a Breath Challenge”, which was launched by Munich Re and the Fraunhofer Gesellschaft and implemented in a very short time with innosabi as a tech partner. The goal of the challenge: to find solutions for the ventilation and care of Covid-19 patients as quickly as possible. Together with the public, construction plans and concepts were developed, which were then made freely available to governments and states around the world via digital channels. The decentralized production of portable ventilators and the training of medical personnel could thus be supported with the help of global capacities.

April – June. Home Office 😁 vs. Home Office 😕

For those who can, life now takes place almost exclusively within their own four walls. Some are rejoicing; others are struggling with the extra workloads that come with staying home. The COVID-19 pandemic dominates world events and the media landscape. In science, a global and collaborative exchange of knowledge is taking place as never before — incredibly fast and digitally. Within a very short time, arguments, and forecasts are emerging about how this crisis will affect humanity, our lives, and economies, our interactions and behaviors, our psyches and mindsets, and our needs and consumption.The transition from “We mostly work in the office” to “We only work from home” was comparatively easy for us thanks to an already existing infrastructure. Still, we dearly missed our colleagues, the quick conversation at the coffee machine, and the spontaneous meetings in the hallway. It is precisely these spontaneous, sometimes unplanned conversations in between that always have hidden potential for inspiration.We cannot say it often enough, whether planned or not: The best ideas come from exchanges with each other, from exchanges between different parties, from interdisciplinary and open thinking and experimentation. And yes, that is what was missing in the home office. So what to do?Our favorite place for spontaneous meetings? Our coffee machine! Is that also possible digitally? We think so! And the Virtual Coffee Machine Channel was born. It existed across teams and within teams, for social proximity at a physical distance. And the most important rule of the channel? The camera has to be switched on.

July – September. When Life Gives You Lockdown, Finish the Book You've Been Writing.

Catharina van Delden and David Chia used the summer months to finish their heart project “get the second innosabi book done” or as David likes to describe it: “When life gives you lock down, finish the book you've been writing”. Of course, the two were not in this alone. The design team with Julia Gackstetter, Mona Sardari, and Pia Weizenegger was involved very early in the development process. And that paid off. Content, layout, and design really complemented each other. The design of the new book is really unique and very special — at least we think so 😁. So the summer months were full of design drafts discussions, we made final corrections, and talked is all through with the print shop.These were also the months in which a bit of normality returned. Some of the innosabi team members started to go to the office more regularly and re-established sunny garden meetings. Also, Catharina van Delden could more often go back to her usual exchange with our network. Interviews were conducted, thoughts and insights exchanged, podcasts recorded, and videos shot.In the two podcasts "With love and data" with Alex Jacobi and Invincible Innovation Show with Adi Mazor Kario, Catharina talks about the importance of innovation, how innovation can succeed, and what role the use of digital solutions can play, especially in times of crisis. A really great interview has also been created together with Bosch Global. It gives an exciting, detailed overview of innosabi, the principles of agile innovation, and in what culture and environment successful innovation flourishes.

October – December. Ending the Year Kinda the Same, But Different.

The last quarter? It was once again particularly eventful and exciting. As is often the case, events accumulate before the end of the year. Things really got going in our last quarter with the launch of the new innosabi book Connect the Dots. So the efforts of the months before paid off.It is always in this quarter that our annual User Group Event innosabi connect takes place, which every year we very much look forward to. But in 2020, everything was different.What always made innosabi connect so special and interesting was the personal exchange in workshops, the exciting conversations, and finally, the delicious innosabi drinks in a relaxed atmosphere. And because that was not possible, we decided not to do innosabi connect, but of course, we did not want to miss out on the exchange with our network and our customers.So a digital event was required. In mid-November, we organized our first digital event: innosabi next. Anything you try for the first time is, of course, particularly exciting and thrilling. And not everything works out the way you imagined. Still, we are very satisfied with our first digital meet-up, and we were very happy about the many participants, familiar faces, and the exciting exchange.

We used innosabi next to give all participants an update of our latest developments at innosabi. In addition to continuously enhancing our software, we could offer our latest innosabi Community update. It makes it even easier to drive innovation with customers. Enhanced visibility helps you to address exactly your target group, and an intuitive user experience enables optimal co-creation. In addition to our Trend Radar, which is very helpful for future and trend analyses, we have also developed a Startup Radar. New players are emerging as fast as never before, within but also outside your own industry. The Startup Radar supports you to keep the overview: Startups can be submitted, evaluated, and searched, thus enabling a quick and easy classification of potential collaboration partners.And that was not all — the last quarter had even more to offer. December is also the anniversary of the founding of innosabi. This year, innosabi celebrates its tenth birthday. Congratulations, innosabi! Here is to many more years of good ideas and developments, of dialogue and exchange, of openness and diversity, of great teamwork and joyful celebrations, and, of course, of always striving to actively shape the future.The last days before the holidays, we are now slowly but surely getting into the Christmas spirit. The last tasks before the end of the year are completed, teams get together for small, digital “secret Santa and mulled wine chats”, and the year 2020 is said goodbye to more quietly than usual but nonetheless together and in a Christmassy spirit.We wish all readers a relaxing and wonderful holiday season. We hope that everyone finds moments of confidence and optimism for themselves. Take care!

We are very proud to announce that our second book has finally arrived and will be available to readers starting 11th November. Connect the Dots – Agile Innovation and Collaborative Ecosystems is our effort to describe and unify the core principles of what it means to innovate the innosabi way. It is our little innovation-manifesto, which we wrote as a foundation for everything we do and create here at innosabi – but maybe also for you and your organization. Catharina van Delden (CEO) and David Chia (Strategy Director) already wrote the first innosabi book Crowdsourced Innovation together back in 2014. Since then, a lot has changed in the way we understand innovation and its significance in modern, forward-thinking companies. What tended to be the responsibility of dedicated innovation teams or an implied part of new product development has emerged to be on the top of the agenda from CEOs and CIOs. Today, innovation is not only about creating new things but transforming entire organizations, shaping a company’s identity, and ultimately enabling a strategic edge for competing now and in the future. innosabi and our concepts have evolved accordingly. What was a pretty comprehensive overview of the innovation landscape in 2014 is now a snapshot of one particular area. It still holds, but there are many more things to talk about. That’s why Catharina and David decided to write a second book. Every day, the companies we work with ask themselves: How can companies create innovations when the future becomes unpredictable? How can we identify potential innovators and sources of innovation early on and leverage their advancement? What can organizations do to unite and orchestrate their internal and external stakeholders to pursue the “next big thing”? Questions like these are essential for long-term strategies and decision-making in today’s highly dynamic, competitive market spaces. Focusing on innovation has become a focal differentiator to ensure lasting success, growth, and competitive advantage. At the same time, however, our world is growing more connected by the day. The pace of change and technological progress is increasing, and the amount of available information is unfathomable. So, while innovation is more important to businesses than ever before, it can also be more challenging than ever before. This book is about the transformation of organizations into Innovation Ecosystems through the principles of Agile Innovation. It describes perspectives, methods, and best practices for enabling this change and a matching culture of innovation. It includes examples from industry-leading organizations like Siemens, Daimler, and Allianz. Its goal is to provide you with the best possible map for venturing into the exciting new territory of digital transformation. You can get it on our website or via Amazon. We will hand-pack everything ourselves and add 127% more love and care to the package if you order from us. :)

Guides
2 December 2020

Connect the Dots: An Interview With Catharina and David

An Interview With the Authors Catharina and David

To start with the most obvious question: What is Connect the Dots about?Catharina: In essence, it describes the principles of how we at innosabi understand innovation. In everything we do, we start with the assumption that innovation is for the most part a collaborative effort and a matter of combining the right information or people. Based on this assumption, we have created different approaches for organizations who want to pursue their own innovations and transformation in such a way. The book lays out our thinking behind all of this and also gives hands-on advice for via exemplary case studies and recommended actions.David: To add to what Catharina said, the book – at least for me – is also about finding a clear narrative and common threats in today's “buzzwordy” innovation landscape. At innosabi, we always try to see bigger picture and not get lost in the nitty-gritty discussions on which innovation method is the “best” or which framework to follow diligently. To us, they are all part of a common theme, which we try to describe in Connect the Dots.Ok, can we get a short answer as well?Catharina: Sure! Connect the Dots is about enabling innovation by creating and nurturing the right connections.David: Or as I like to call it: “The innosabi Hitchhiker's Guide to Innovation Ecosystems”.It's now been a couple of years since you published the first innosabi book Crowdsourced Innovation. What made you decide to write another one? After all, it's a lot of additional work on top of your usual responsibilities.Catharina: The first book is a snapshot of our methods and ideas from a time when we were primarily focused on innovation and collaboration with end users or consumers. Since then, our approaches and methods – and also we as a company ourselves – have evolved. So it just made sense to put it all down in a second book. We also wanted to explore the topic from a “higher”, more strategy-focused perspective as a supplement to the first, much more practice-oriented book.Can you share a little bit about the inception of the book? How did it all start to take shape?David: The idea to write a second book started a while back. I don't really know when exactly. Catharina and I were still sharing an office back then. We couldn't really see each other because the desks were arranged head to head, and we were hidden behind our screens. But we were always sharing a lot of ideas or observations about the changing role of innovation in companies, the different methods that emerged, and where innosabi was heading. It was like playing “idea ping-pong” across the screens. At one point we just said jokingly, “Hey, we should write a book about that!”. It still took quite a while to go from there to actually start writing the book, but I guess it was clear for both of us right away that this was something that we really wanted to do.Speaking of “actually writing” the book: how did you work together? Did you divide the chapters up between you two or was everything a joint effort?David: I think it evolved very organically from our previous “idea ping-pong” into pretty much the same mode but with arguments being actually written down.We would talk about our ideas first, take notes, exchange them and refine them until I was able to put them into long-form writing.Then the draft for each chapter went through the same process of sending it back and forth until we were both happy with them. Also, our design team Julia Gackstetter, Mona Sardari and Pia Weizenegger started to join the collaboration process very early on, so the content, the layout, and the design really complemented each other along the entire way. That's why it's not just a cover with pages full of text in between but rather a piece of meticulously crafted art.The book includes many different best practices, case studies, and quotes from renowned experts and industry leaders. This requires close cooperation with others. How did that work?Catharina: The partnership with our customers is characterized by a constant mutual exchange of knowledge. Of course, we also find out immediately when a customer has made new progress or is exploring new forms of innovation methods. Such successes are celebrated and shared together. The same applies to our network. Having people as supporters who share our ideas about innovation was crucial for innosabi's successful development. In our network we always exchange ideas, develop them further, and learn from others. It was only a small step to take this to the next level and put it into writing for the book.Which section of the book is most important to you personally?Catharina: Since I love to see in our daily business, what our clients are doing with our tools and methods, I enjoy the customer cases. They take our ideas and thoughts and turn them into something tangible, which is just amazing. I am very proud that so many companies became a part of the book by sharing their unique stories.David: For me personally, the chapters at the beginning are very important. They are the once, in which we describe why the topic is important and on which principles we base our methods and approaches. It is, so to speak, a little “innsoabi manifesto” that we have never formulated in such a way before.And which parts were the most fun writing?Catharina: The chapter on corporate culture was a great pleasure to write - while we were writing it, I thought a lot about our own culture at innosabi and also tried to incorporate these personal experiences into the chapter. So it has actually become a hidden declaration of love to the innosabi team — but don't tell anyone ;)David: For me, it's the same as answer as to the question before. Quite simply because in daily business there is little time to think about and refine the foundations from ground up or to look at the things we do from a bird's eye view.Where were your favorite spots to get some writing done?Catharina: I have to admit that I can work very focused and in quiet at my usual desk in the office. But all over our office – which we call the “Innovation Mansion” – there are many spots and quiet place where I can work equally well if I need a change.David: It might sound weird, but I think I wrote most of the book in the basement of our office... It's quiet, spacious, cool during the summer, has some comfortable armchairs, the shortest distance to our in-house bar, and it's a bit detached from the usual hustling and buzzing of the normal offices.

How does it feel to hold the first printed copy in your hands?David: On the one hand, it's of course very exciting and just beautiful to see it come to life. On the other hand, there is also a lot of relief that we are finally done with. Just like after the first book, we can agree that “Let's never do this again sometime.”.Catharina (laughs): The perfect last sentence!

Guides
17 September 2020

Idea Journey Part 2: Testing and Validation

From the first idea to the final product, it is a long process - one could say it is a whole journey. The collection and evaluation of ideas is an important step. But that is not the end of the story. Once you have found an idea, the real work begins. The idea has to be implemented, tested, and validated.An idea usually has a long way to go before it becomes a fully implemented product or project. In our two-part series on the Idea Journey, we explain how this process can be created as smoothly as possible. The first part focuses on ideation and evaluation of ideas. The second part is about the steps that follow: the first implementation, the validation, and the transfer of the implemented idea into the daily business.

"After all, an idea doesn't implement itself."

Even before you start with the actual implementation, you should think about a few things: Who will implement the idea? Are there other people who should be involved? Are there colleagues who would like to be kept up to date?

There are very different ways to answer all these questions, and they all influence the Idea Journey.

Who implements? One option is the idea generators. This can be one person or a group of people. Idea generators are likely to be particularly motivated about the idea and would implement it with passion. But it may be necessary to release the employees from their everyday tasks for this purpose. After all, an idea does not get implemented incidentally. Another option is to contact the department that is technically responsible for the area to which the idea belongs. Ideally, the specialist department already knows about the idea through the evaluation process and is enthusiastic about its implementation. Perhaps the idea generator and the specialist department can also work together on the implementation.Are all important stakeholders already involved? Now is the right time to catch up if not everyone is on board yet, even if it is just to inform colleagues about the project.Who wants to be kept up to date? Of course, for every project, there are the classic stakeholders who would like to be informed. But maybe there are more? For example, if there was a vote by employees during the evaluation phase, they will certainly want to know how what is happening with the idea they voted for. Using idea tracking, all interested colleagues can follow what is currently happening around the selected idea.

Implement and test

Once all these questions have been answered, implementation can begin. In larger companies, this often happens in an incubator. This means that the idea generators are released from their traditional tasks for a fixed period of time and work together with mentors to implement their idea. The idea is to work iteratively, i.e., in small loops, and to repeatedly question whether the path taken is the right one. Depending on the development of the idea, it makes sense to test various intermediate development steps with potential users. These tests can be implemented with the help of prototypes, for example. In this way, feedback is regularly generated and incorporated, and each stage of implementation is backed up with good arguments.It is also important to involve all relevant stakeholders during implementation - either via idea tracking or even as participants in the tests. This way, the business department, for example, is involved during the whole process and backs the result. This can have a positive impact on the next step: validation.

Top or flop

Once the idea's implementation has reached an agreed stage — this can be an MVP, a finished product, or even a business model — it must be evaluated. The core of this evaluation is whether the implemented idea can and will work in the daily business of the company or not. In this second evaluation, different stakeholders can again be involved in the decision. These could be experts from the specialist department, budget managers, or higher management positions. The decision for or against the idea can also be made with the help of dimensions, as was the case with the evaluation in the first part of the Idea Journey.Once a decision has been made, it can also be recorded in Idea Tracking. The keyword here is transparency: All stakeholders are informed about the reasons why the decision was made in favor of or against the idea. In addition, it is still possible to track what happened and was decided around the idea in the future.If the idea has been successfully implemented and has passed validation, it is transferred to daily business. Since the relevant specialist department or experts were informed about the idea and its progress right from the start — and in the best case scenario were also involved — the handover works without any problems. After all, nothing would be as unfortunate as a fully developed idea that is rejected by the specialist department.But with this Idea Journey, a great deal of transparency throughout the process, regular tests of the individual work steps, and early collaboration between all those involved, nothing stands in the way of great, implemented ideas.

Guides
17 July 2020

Idea Journey Part 1: Ideation and Evaluation

Finding good ideas is an important aspect when wanting to innovate. How can you identify the most promising ones from a pool of ideas? Which ideas do you transfer to other systems and processes? The answer is: you do it with the help of various evaluation methods.And then the Idea Journey (journey of an idea) continues. An idea usually has a long way to go before it becomes a fully implemented product or project. In our series on the Idea Journey, we explain how this can be done to ensure that the process runs as smoothly as possible. The first part focuses on ideation, i.e., idea generation and the evaluation of ideas. The second part deals with the next steps up to the finished result: the first implementation, the validation, and the transfer of an implemented idea into daily business.

"At Siemens, there is the saying: Siemens doesn't have an idea problem. But an idea alone doesn't make an innovation. Only when you transform an idea into a product it is an innovation."

This is how Dr. Christian Homma, Senior Innovation Manager at our customer Siemens, aptly describes the need for an Idea Journey. The starting point is always ideas. For this reason, many companies already have a process for generating ideas. Be it a company suggestion scheme, where employees can submit ideas for improvement, or thematic challenges, where solutions are sought to concrete challenges. There are many ways to innovate with employees. But how do you select the most promising ideas and suggestions from the many available?To ensure that the submitted ideas already have a certain structure and a good chance of implementation, it is important to involve the appropriate stakeholders right from the start. When it comes to improvements or new products, it makes sense to involve the proper business units as early as the formulation of the question. After all, nothing is more disastrous for a good idea than a business unit that doesn't want it. So the closer the collaboration between the individual internal stakeholders, the better for the ideas that emerge. In this way, the next step, the evaluation, can also have a higher potential for the company, for example, by having experts from the specialist departments evaluate ideas. But more on this later.

Why evaluating ideas is important

A really important step on the Idea Journey is the evaluation. It is the barrier that gives the idea an initial quality seal and the chance for further development. An evaluation step is important because an incredible number of ideas can be generated in the initial brainstorming and idea collection phase. To follow up on all these ideas would be an enormous investment of time and resources.That's why it's important to do an initial sorting early on. Which ideas have such great potential that they should be pursued further?There are several ways to filter out these ideas. The first question is who can and should make such a selection. A large number of people or a small group of selected evaluators who, for example, have an expertise in the field of the idea. A combination of both is also conceivable.

The intelligence of the many

If you let a large number of people, such as all employees, participate in an evaluation, you can determine the best ideas through the majority principle via likes or the distribution of stars. If many people think that this idea is good and should be pursued, then there must be something to it. Especially in internal voting, all participants have a sound knowledge of the company's processes, strengths, and weaknesses. This allows them to assess which ideas are most likely to move the company forward.Internal crowdfunding, i.e., the allocation of virtual budgets to ideas by employees, also methodically relies on the intelligence of the many. But funding in which each sponsor is allowed to distribute a certain amount increases the evaluation's weighting. If you are allowed to distribute an infinite number of likes, you are very likely to be quite generous. If you are allowed to distribute five stars to ideas, you are more frugal with them. But if a monetary value is attached to one's assessment, which ultimately also finances the implementation, the pros and cons of funding are weighed even more carefully.

Evaluation in more dimensions

Another way to evaluate ideas is through expert evaluation. Here, the main aim is to have the evaluation carried out by a closed group of people. This could be, for example, the budget owners, the affected business unit, or other relevant stakeholders. If the basis for the question has already been laid together with the associated business unit, an evaluation by the appropriate contacts is particularly advisable. All of the above options can also be carried out with a closed group.Another possibility is evaluation according to selected criteria. In this method, there is often a smaller group of experts who evaluate the ideas and proposals submitted. These evaluators are, for example, contact persons from the respective department, funders, or people with expertise in the appropriate field.Also, some criteria have been established in advance, according to which all experts make their evaluation. Examples of such criteria would be the degree of innovation, relevance, market maturity, or simplicity of implementation. The expert evaluation then shows which ideas meet the most criteria and are thus prioritized for implementation. After all, just because an idea may not have been selected directly during the initial evaluation does not mean that this suggestion will not be exactly the right idea at a later time. For this reason, archives are often maintained where previously submitted ideas can be stored and searched as needed.

What next?

The evaluation has yielded a small set of ideas that are promising enough to be implemented. But what happens to these ideas now? Of course, this depends on the processes in the company and is handled very differently by different organizations. But no matter what the process is, the ideas are processed, aiming to implement them. You can find out what this looks like in Idea Journey Part 2: Testing and Validation.

Guides
24 June 2020

Planning and Building an Innovation Ecosystems

Unfortunately, there is no universal blueprint for planning and building an innovation ecosystem that can easily be transferred to different contexts. The companies’ specific circumstances and framework conditions are too different for this. Depending on the industry, size, or structure, there are other requirements to consider. Above all, the respective strategy behind building a long-term solution makes it necessary to consider different variables and points of contact in the company.It is, therefore, all the more important to formulate a clear roadmap right from the start, based on individual needs, goals, and resources. Nobody expects an innovation ecosystem to take shape overnight and deliver the first results the next day. Nevertheless, you should define a clear schedule, set priorities, and identify the right starting points. In this way, impulses are set for all subsequent steps, and the operative start is set up as quickly as possible.For this purpose, we have compiled a list of questions that serve as guidance and assistance in formulating a strategy. The focus is on fundamental considerations essential for planning and building an innovation ecosystem.

Understanding the Status Quo

Which initiatives and programs aimed at innovation or digitization are already in place in the company?

Instead of implementing something from scratch, it can be easier to use established programs as a stepping stone and build on further steps. Digital extensions for initiatives that have only been carried out in offline formats are often good starting points. Why not expand existing accelerator, startup, or intrapreneurship initiatives?

Who is responsible for these initiatives and programs? And what are the goals in the long run?

Supporting and strengthening existing initiatives with new methods and technologies is an excellent way to demonstrate the benefits of the new strategy. In this way, those already involved in innovation initiatives can be convinced and integrated at an early stage. Their perspectives and experiences can gather knowledge about the actual requirements or uncover critical weak points.

Which tools and solutions for innovation initiatives are already used in the company?

The conventional approaches and tools determine how employees think and implement their projects. However, the point is not necessarily to replace existing solutions, but to create new connections between them or align everything with a central hub. A complete realignment is, therefore, very complex and lengthy.

What types of data and information are already collected and used in the company?

The quality and quantity of added value can often be increased by connecting existing information sources or facilitating access to them. This is particularly the case if the available data’s value and innovation potential have not yet been recognized. As a result, the interfaces required for this are still missing.

Define Overarching Goals

What big corporate goal should be achieved by implementing an innovation ecosystem?

As mentioned initially, the new approach aims to quickly achieve measurable and visible results. However, it is even more important to develop the underlying long-term strategy. It doesn’t matter whether you want to equip the processes with more speed overall, plan to dismantle silo structures, or improve customer orientation – the goals determine the priorities below and thus influence the way forward.

Which parts of daily business are affected by the new approach, and what changes for the individual stakeholders?

The advantages of an innovation ecosystem should not feel abstract or follow an exclusive perspective. Instead, all employees must accept and actively live the purpose and benefits. In the best case, real added value is created in daily work, which can be felt across the entire company. This refers to the people who manage the platform or the innovation programs.

What about innovation culture in the company? Should it be actively promoted or act as a positive by-product?

The long-term success of the new approach is inextricably linked to an efficient corporate culture, which aims to create and implement innovations. The cultural aspects are an important factor when planning and designing an innovation ecosystem. It is important to find suitable forms of engagement and communication for the company to motivate employees to participate actively.

Plan Ahead

What is the long-term roadmap for expanding the ecosystem and involving additional stakeholders or data?

Ideally, the roadmap indicates which projects are planned and how the various initiatives and stakeholders in the ecosystem can be connected. It is best to start with one or two clearly defined use cases or stakeholder groups. It should always be clear which expansion stages will follow next.

Who needs to be involved right from the start to ensure successful setup and operation?

A failed or faulty transition from strategic planning to actual implementation can cause many problems, especially in large-scale innovation ecosystems. Therefore, the people responsible for implementation should be involved as early as possible and impact the specific design at the operational level.

Which innovations or initiatives does the ecosystem promote, and which departments in the company are needed for this?

If collaboration across departments and companies is possible, previously separate locations can now work together on innovative ideas and projects. This creates completely new ways of working and processes. The structure of an innovation ecosystem must take these developments into account and be able to react flexibly to changes.

Get to Know the Stakeholders

Who should be involved in planning and building an Innovation ecosystem?

Innovation ecosystems work best when as many stakeholders from a wide range of specialist areas are involved. Ideally, the question should not be whom you should involve at all, but which groups of people you want to start with. It depends very much on the goals and the intended results of the innovation initiatives.

What motivates stakeholders to actively participate?

Employees strive to promote their careers or create internal visibility for their expertise. Customers get involved out of sheer curiosity or keen interest in the topic. Suppliers, startups, or partners could look for potential business relationships or need support for a specific challenge. Knowing what motivates individual stakeholders is the first step in successfully integrating them into the ecosystem.

What can the individual stakeholders contribute?

Just like the motivation, the knowledge, and know-how that the individual stakeholders can contribute to the ecosystem differ. Whether this involves technical solutions, new trends, or personal experiences, it is crucial to understand what added value each stakeholder can deliver in which phase of the innovation process.

Aim for Long-Term Success

How can results and success stories be made visible?

It is important to raise awareness within the company of the positive effects of the ecosystem and the successes achieved. You don’t need detailed reports and figures for this. Interesting interim results, personal stories, or experience reports also help make the teams’ work visible and motivate other employees.

What does “end-to-end” mean for a company’s innovation ecosystem?

Operating innovation “end-to-end” means dealing with consistent and seamless processes along the value chain. Many different stakeholders are active at other points in a networked innovation ecosystem. This is invaluable for innovation. Therefore, you should consider which direction you want to expand yourself and which areas you leave to other stakeholders in the ecosystem.

Guides
24 June 2020

Innovation Ecosystems

We firmly believe that building an innovation ecosystem is the best way to increase a company’s innovative power and efficiency. The many new possibilities and interfaces created will fundamentally change the way companies interact with their environment. The company promises to open up, establish closer relationships internally and externally, promote collaboration and implement a new corporate culture.

The question now is: which connections should be promoted and put into action first? What do we mean by an ecosystem for innovation? And what challenges can be solved with it?

Innovation Ecosystems — a Definition

Let’s start with the central question. What is an innovation ecosystem anyway? Here is a definitive approximation:

An innovation ecosystem is a collaborative network that connects organizations, stakeholders, users, and other relevant target groups. It extends across all phases of the value chain to drive innovation for the benefit of all involved through a targeted flow of information, ideas, data, and knowledge.

Therefore, an innovation ecosystem is largely based on the principle of permeability. This means that ideas and solutions can move freely between the different parts of the company and its network. For example, concepts that result from working with customers can be continued directly as innovation projects with suppliers. In the best case, the ecosystem ultimately covers the entire value chain and integrates stakeholders in innovation initiatives previously outside their sphere of action.The idea of an innovation ecosystem thus also implies that the concept of strictly separate units along the value chain blocks the development of innovative solutions. The great achievement of an ecosystem lies in bridging precisely these blockages and unleashing new potential. Innovation should, therefore, always be a joint effort of all actors along the value chain – regardless of how big their contribution is and whether they play a role at the beginning or only towards the end.This is where a second fundamental principle comes into play, which we support with our technology. Namely, the determination that every person, regardless of their position and role, can have good ideas, valuable knowledge, or skills to solve a specific problem. Of course, the collaboration of directly neighboring actors along the value chain is the first logical step. However, the flow of relevant information and data should be possible across all interfaces in the long term.

For example, the development of a new electric car – the classic separation of functions positions automobile manufacturers between suppliers and customers. Even if the suppliers contribute important technological advances such as long-life batteries or light materials, they rarely have direct contact with the end-users during their development process.

Interactions between suppliers and their network take place according to the same logic. For example, the manufacturers of raw materials for these batteries or relevant research organizations are often isolated from the subsequent units along the value chain.If an ecosystem now exists that connects all the players, the battery suppliers can interact directly with the customers of the car manufacturer to better understand their needs. Analogously, researchers working for a raw material manufacturer can help solve the automobile manufacturer’s challenges. Ideally, such interactions relate not only to technical or product-related questions but also to other areas such as business models or process innovations.

Benefits of Building an Innovation ecosystem

If you had to summarize all the challenges that companies face due to the digital transformation with one word, this would be complexity. Almost without exception, products, services, or the processes by which they are marketed are more complex than just a few years ago.Not only from a technical point of view, but also in terms of how they influence and depend on each other. As a result, it is becoming increasingly difficult, time-consuming, and cost-consuming to develop all the necessary skills within the company itself. The pursuit of internal answers and competencies is not only an avoidable bottleneck but also carries a considerable risk in an environment in which fast and unpredictable changes can occur at any time. Overcoming this challenge and shifting the company’s role from a reactive element to a driving force in competition requires, above all, a change of perspective.Wouldn’t it be easier to open up your company boundaries and bundle existing potential in the network? Wouldn’t it be easier to work with external experts and specialists than being under constant pressure to keep up with the latest developments?We firmly believe that overcoming complexity is not a question of internal competencies, but is crucially dependent on an ecosystem’s extensive and strategic use. All of them can positively contribute to increasing innovative strength with specific knowledge or skills. The change, as mentioned earlier, of perspective consequently favors the self-image of companies as a central, closely connected hub within a large network of stakeholders.

Essential Actors for the Ecosystem

Customers, suppliers, and employees are the most obvious stakeholders that should be involved in a powerful innovation ecosystem. Apart from these three main groups, however, there are many other stakeholders and sources of information – often even beyond the organization’s current reach and possible contact points. Researchers at universities or other institutions come to mind. Startups in relevant areas can also provide the missing impetus for urgently needed innovations. The same applies to existing online communities of experts or thought leaders.But it doesn’t always have to be specific target groups – it can also be data. For example, databases on patents or trends. Because they are equally part of an innovation ecosystem. Integrating and analyzing the right sources of information can make all the difference in the struggle for competitive advantages – and ultimately even help expand the network by identifying the sources behind relevant content and then becoming part of the ecosystem.And that brings us back to the original idea of an innovation ecosystem. Searching, finding, and networking relevant information, people, and skills. What distinguishes innovative companies from their competitors here is that their ecosystem draws their attention to changes and proactively develops solutions for new products, services, or business models to quickly succeed on the market.

Guides
13 March 2020

Appreciating employee success with Innovation Awards

Every year, at the end of February, the entire film scene is preparing for the next Oscars. Nominations are announced, forecasts made, outfits and speeches prepared and finally, the red carpet is rolled out. What does it feel like to walk this world-famous catwalk in a flurry of flashbulbs and under the eyes of thousands? Such an award is always a confirmation of one's own performance. Most people are happy about the recognition and appreciation of others, feel confirmed and perceived.This feeling inspires and can have effects on motivation and commitment. Without appreciative behavior, functioning cooperation is hardly imaginable. It is fundamental for a person's well-being to be appreciated in private and professional activities and trade.

Increasing employee motivation and loyalty

Particularly in the professional context and in the “war for talents”, the discussion of suitable and fair salaries plays an increasingly important role. Appropriate payment is always the basis. But for genuinely loyal employees who identify with the company and do more than just “Dienst nach Vorschrift” (German for work by the book) — as the Gallup Engagement Index calls it — it takes more than a fair compensation system.Here, awards can be a way of valuing employees and thus recognizing performance above the norm and promoting it in the long term. Similar to wages, awards also aim at extrinsic motivation, as they represent an external incentive and help the recipient to status, but they are non-monetary in the classical sense. And perhaps this is where the decisive difference lies. Although they are formal rewards, they always represent a particular surprise, an extraordinary event and thus trigger emotional reactions.These can lead to a higher emotional bond with the company. Receiving an award also always creates a social relationship: the appreciation can increase a company's identification and loyalty, which is not the case with a cash payment to the same extent. Increases in motivation and performance can be explained by the employee's desire to justify the excellent performance and to continue to do so in the future.

Involving employees in innovation

Not only do awards have an impact on motivation and commitment, but they also have another not insignificant effect: they focus attention on certain topics. So they have a double effect on the public, both for the person who received the award and for a specific topic. Thus, the Nobel Prize not only honors a person or his or her achievement within an area but also always emphasizes the importance of the individual categories and informs about the latest developments.Innovation Awards can, therefore, be an effective way of highlighting the importance that a company attaches to innovation and communicating it across companies. In addition, awards underscore the importance the company attaches to employees and their ideas within the innovation process. In this way, the topic of innovation gains more attention in the minds of the employees and thus also in the entire corporate structure.Within an Innovation Award, employees can submit their projects, which are then evaluated by different people in a multi-stage process. Innovation Awards create participation spaces for employees and thus actively counteract one of the biggest obstacles to employee motivation.Motivation often suffers most from the fact that employees have the feeling that their own ideas are not perceived, that employee participation with regard to company decisions is not desired or that they assume that their own ideas come to nothing due to non-transparent processes. With the help of the Innovation Award, employees can be sure that their ideas will be heard and recognized.

The standard procedure of an Innovation Award always includes a phase of idea submission with subsequent evaluation. The typical competitive character of an award supports the quality and quantity of the submissions. An additional quality check before the start of the evaluations can, for example, ensure that the process is implemented in a way that saves time and money.There are also various evaluation options. In addition to committees of experts and specialist staff, management decisions or crowd votings by employees can also be integrated.Employee voting expands the participation spaces so that employees can not only participate with ideas and project submissions but can also contribute their knowledge and opinions in the form of assessments. In this way, Innovation Awards not only create a cross-company awareness of the importance of innovation but also mobilize each individual employee to deal with it and participate. They thus represent a successful method of actively and transparently shaping Innovation with Employees.

Schaeffler Award: Making corporate values visible

A prime example of the successful integration of awards is the Schaeffler Group. The company uses awards to make its corporate values visible across the organization. Employees have the opportunity to submit their projects within five different award categories.The company not only concentrates on Innovation, but the corporate values are also reflected in the award categories Sustainability, Excellence, and Passion. An additional Special Award enables the company to deal with a current topic that changes every year.Once employees have submitted their successful initiatives in a suitable category, they can name up to three promoters for their project.Promoters can add a comment to the submitted project within a given time and thus support the candidates and their ideas. Through several evaluation phases, the number of candidates is reduced to two teams per category. These two teams then have the opportunity to present their initiatives at a live pitch.Schaeffler Group employees are given the unique opportunity to present the success story of their ideas. The positive response the Schaeffler Award receives from employees is underscored by the more than 400 project submissions.

Advantages of the innosabi Technology

The innosabi software offers companies the opportunity to establish Innovation Awards and thus to promote employee participation through a structured and transparent process, to make successes visible and to anchor innovation permanently in the corporate culture.Employees are often described as the first port of call for new ideas, yet there is often a lack of suitable structures to show employees that their ideas are perceived and successfully implemented. The first step here is always to recognize the importance of employees and their performance for the innovation process, and to make it visible across the organization.

Guides
14 August 2019

Crowd Innovation: Enhancing Innovation Processes with External Knowledge

<p>If individuals try to estimate the slaughter weight of an ox and one then takes the mean value of all estimates, one has pretty much determined the actual weight of the animal. Individual evaluations by experts &mdash; in this case, for example, a butcher &mdash; do not score with the same accuracy. With this anecdote about a competition at a livestock fair in 1906, James Surowiecki introduces his book &ldquo;The Wisdom of the Many&rdquo;. Collective intelligence or swarm intelligence is a well-known phenomenon from the animal world and psychological or sociological research. The public joker in &ldquo;Wer wird Million&auml;r...?&rdquo;, the location of the missing American submarine USS Scorpion or the ox meat estimate mentioned at the beginning are common examples of shared intelligence. Perhaps it would be more accurate to speak of a stochastic phenomenon instead of shared intelligence, since it is initially nothing more than a mean value analysis: As the number of estimates increases, it approaches the actual value. What is certain, however, is that under specific conditions, a group of people makes better decisions than individuals. It is the size of a group that acts as a corrective here.</p>

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<p>Enough detour, back to James Surowiecki, the wisdom of the many and the conditions it takes to enable shared intelligence. It is particularly important that there are heterogeneity and diversity of opinion within the group. This diversity ensures different approaches, solutions, and competences and thus creates the basis for creativity and the emergence of something new. People should also have the opportunity to express their opinions independently. If the opinions of other group members are known, people tend to adapt their own views to those already expressed, either out of uncertainty or because of a desire for unanimity. Hierarchies also logically distort individual opinions. In summary, this means that a heterogeneous, non-hierarchical and decentralized group is most likely to make intelligent decisions.There is a good reason why divided or swarm intelligence has developed into a real buzzword in recent years. Digitalization creates precisely the right conditions for shared intelligence. It creates spaces for heterogeneous, non-hierarchical and decentralized communication and interaction. Information, ideas, and opinions can be expressed independently of place and time, and an unlimited number of people with different professional backgrounds, different experiences and individual knowledge have the opportunity to get in contact with each other. Under this circumstance, one can truly speak of collective intelligence, which, in the best case, produces new solutions and ideas.</p>

<h2><strong>When Open Innovation and Crowdsourcing Meet</strong></h2>

<p>Companies have recognized that digitalization creates the infrastructure for using the intelligence of many to generate ideas and solutions. Especially in a business world characterized by low barriers to market entry, shorter product cycles, and constantly changing needs, new ideas and the ability to innovate are particularly important for companies. Digitalization not only creates space for communication and interaction but also supports organizations in making innovation processes more open. This means using digital channels to open up company boundaries and by this make the integration of not only internal sources such as the company's employees, but also external sources such as customers, suppliers, or experts into innovation initiatives easier, faster and more successful. Although the company's employees are at the top of innovation sources &mdash; they know the processes, products and customers &mdash; it is only logical, especially when developing new products, to integrate consumers into the innovation process. Crowd innovation is an opportunity to increase the innovation power of an organization in collaboration with customers. It combines open innovation approaches with community-based Crowdsourcing. Terms that are often mixed up and everyone understands something different. We will try to make a short distinction to show what Open Innovation and Crowdsourcing are, what they are not, and which advantages result from the combination of both approaches to the Crowd Innovation Method.The father of <a href="https://www.forbes.com/sites/henrychesbrough/2011/03/21/everything-you-need-to-know-about-open-innovation/#3ebf1aaf75f4">Open Innovation</a>, as Henry Chesbrough calls himself in an article in Forbes magazine, defines Open Innovation as &ldquo;[...] the use of purposive inflows and outflows of knowledge to accelerate internal innovation, and expand the markets for external use of innovation, respectively.&rdquo; It is the opening of company boundaries in order to integrate external ideas, knowledge, and stakeholders into the innovation process. The outside world is used to increase the company&rsquo;s innovation potential. The traditional understanding of Open Innovation corresponds to the transactions or internalization of external technologies and solutions into the company. These processes work not only &ldquo;outside-in&rdquo;, but also &ldquo;inside-out&rdquo;. Ideas, a company does not want to pursue further, can be carried out externally. In general, it applies that Open Innovation is not dependent on a large number of people or digital processes. Modern technologies, however, facilitate the opening of company borders and accelerate the acceptance and integration of external input.<a href="https://www.wired.com/2006/06/crowds/">Crowdsourcing</a>, on the other hand, requires a digital infrastructure to reach the high number of people involved, which defines this method. In short, Crowdsourcing is a modern form of division of labour that enables efficient and cost-saving task management through outsourcing to a mass of volunteers. When it comes to Crowdsourcing, we talk about an anonymous mass that is not defined by the establishment of a long-term relationship. Moreover, the method, in its original sense, has nothing to do with the optimization of innovation processes.</p>

<h2><strong>Co-Creation with Customers</strong></h2>

<p>Crowd Innovation uses digital technologies to combine the opening of company boundaries for external input with the collaboration potential of the masses. It is the digital opening of innovation processes for scalable collaboration with a community and offers the opportunity for co-creation with customers. By crowd innovation, we mean a customer- and consumer-centric innovation initiative that, unlike traditional Crowdsourcing, enables a permanent and active dialogue with customers. This not only takes place between the company and the community but also enables the exchange of people within the community. In contrast to the original Open Innovation approach, Crowd Innovation is characterized by an open approach, which is not only carried out offline, e.g. in workshops, but also with large numbers of participants via the Internet. This makes collaboration scalable, and external knowledge can be networked and made useful through long-term relationship building. The networking of customers on an online platform not only makes the sharing of ideas and knowledge possible, but the community members can also enter into exchange and discussion with each other. This increases the probability of developing innovative ideas and solutions, since heterogeneous, interdisciplinary sources of knowledge meet, and new impulses are generated.The challenge in online collaboration is to give the community as much creative freedom as possible, while ensuring a structured and goal-oriented process with realizable results. Collaboration projects with customers should, therefore, be divided into successive phases. Before you ambush the customer with a request for market-ready products, you could first identify customer needs, product requirements or improvement potential. At the beginning of customer collaboration, as much input as possible is collected before the question is concretized step by step using the funnel logic. This ensures that the results are limited to those that can be implemented. Within the individual phases, customers have the opportunity to design proposals and develop them further together. Interactions within the customer community with individual suggestions and evaluation systems of the platform help to recognize and prioritize relevant ideas. With the collected knowledge, more concrete questions can be derived for the following phase. Through interaction between open discussion and subsequent consolidation, the relevance, and quality of the proposals can be guaranteed. Once relevant ideas have been identified, the next step is to develop collaboratively with the customer solutions and finally finished product ideas. Voting or Prototype Testing ensure a user-centred realization of the ideas.</p>

<h2><strong>Advantages of the innosabi Technology</strong></h2>

<p>With Crowd Innovation, needs and improvement potentials can be worked out in cooperation with the own target group, whereby products are developed that are really in demand on the market. The innosabi platform supports companies in <a href="https://innosabilegacy.wpenginepowered.com/community/use-cases/">Co-Creation with Customer</a> communities that allow direct and iterative customer feedback within the entire innovation process. The networking of relevant stakeholders on an online platform creates the necessary freedom and heterogeneity to design innovative and creative development processes, and at the same time ensures the uniformity of the collected data. Through timely and open dialogue, customer proximity can be established, innovation accelerated, and risks and costs minimized.</p>

Guides
25 July 2019

Testing Digital Prototypes Together with Customers

In the summer of 2018, Apple was the first US company to break the magic barrier of a trillion dollars stock market value. A trillion is a one with twelve zeros - and as a number just as intangible as the success that made it possible. Countless analysts are trying to explain how the company, which at the turn of the millennium was still threatened with extinction, became the technology giant it is today. If one asks the enthusiasts, the unanimous view is: through innovative products and a clever brand strategy. Critics, on the other hand, like to point out the high prices and lack of compatibility with devices from other manufacturers, which forces buyers to leave the Apple universe as little as possible. But both sides, and most users in particular agree on this: Apple has succeeded like no other company in combining design and user-friendliness in such an elegant and clever way. Consistency and minimalism are elementary components of Apple's philosophy. Together with high-quality workmanship, they create an intuitive and pleasant user experience. It is simply fun to operate the devices.

The example of the company from Cupertino, California, shows impressively how good design can have an impact on the purchase decision. In addition to the users' requirements and expectations of the product, their concrete experiences and emotions are of central importance. Because even if a company knows exactly what its target group wants, this does not mean that it can automatically launch a successful product on the market. Consumers must be able to recognize themselves and taken by the hand when they see, touch and operate. Innovative features or superior technology will be lost without the right design. Today, design determines the success of products and the sustainability of business models. And design, in conjunction with user guidance, is also the driving force behind innovation to stand out from the sheer endless mass of products. But good design is not that easy.

Making the Customer Experience Visible and Comprehensible

How do I design a product that it appeals to many users, is easy to use and covers all needs sufficiently? Creatives and innovators regularly ask themselves this question when they enter the conception phase after identifying the customer's wishes. An established and equally successful way is to validate hypotheses using prototypes. But the conventional testing of prototypes, including the dispatch of test objects and survey forms, can often only be accomplished with a small test group and is tedious to implement. In times of rapidly accelerating digitalization, which makes successful business models obsolete virtually overnight, this is hardly practicable. Long review and feedback loops are no longer up to date when a company has to ask itself questions parallel to product development: What will we sell in a few years' time? What is our market? And who are our competitors?Nearly all companies are in a state of transition into the digital age and have to deal with exactly these questions. This means that they have to transform their core business digitally at high pressure and at the same time, open up new business models. This can only be done with the appropriate speed in product development. But that's exactly what many companies still have big problems with. According to the "State of Innovation Report" of "CB Insights", 60% of the study participants need a year or more to launch a new product on the market. This is also due to slow and unnecessarily complicated feedback mechanisms when testing prototypes. These not only delay the market launch but can also falsify the results through a poorly designed user survey and thus have negative effects on the chances of success in competition.Behind it lies the old dilemma of Garbage In, Garbage Out. If the experiment is not based on real conditions, the insights gained will only deceive you, even if they give the impression of truth. And when testing prototypes, there are various obstacles that can falsify the results. Under certain circumstances, this can lead to the product developers' assumptions being unreflectively confirmed, without the comments and change requests of the test group being taken into account at all. These are often communication barriers and understanding problems between the creative minds of the company and the respective testers. Or the processes and structures to obtain feedback are not designed to translate this feedback into agile product development quickly.The solution can be derived directly from the problem. The product developers and testers are far away from each other, both spatially and mentally. So, what to do? A process is established that brings the testers and their experience closer together with the company's innovators. This enables both parties to exchange concrete information directly and openly and promotes the seamless integration of suggestions for improvement into product development. However, most companies lack the appropriate digital infrastructure for this type of large-scale collaboration project with many external stakeholders. The answer is to use an open innovation platform. It not only offers a discussion channel for all participants but also establishes a structured feedback process. The significant advantage is that the user's impressions of the product can be made visible, understandable and in a certain way experienced by the company's product developers. When organizations opt for Co-Creation with Customers, they are right in the middle of the development process.

The Prototype as Process and Storyteller

But how does the testing of prototypes via an Open Innovation platform work in detail? What are the advantages of this approach? And what about digital prototypes? To be able to approach these questions, you first have to bear in mind that prototypes have always had a dual function in the innovation process. On the one hand, the prototype is a process for testing hypotheses and iteratively optimizing products together with a target group. On the other hand, the prototype also functions as a storyteller, since it transports the product's development history to potential consumers over the various development stages and thus becomes a marketing instrument, so to speak. The prototype is, therefore, both a frame of reference and an aid to staging.The word prototype has its roots in the Greek language and refers to the original or primitive form of things. Applied to the innovation process, the prototype is the first representation of an idea or solution. It is created after the concept phase and serves to illustrate the design as well as the product characteristics. Starting with a first version, the process continues with a step-by-step approach to the finished end product. Prototyping aims to obtain feedback as early as possible and to incorporate it directly into the further development process. This helps the product developers to check the assumptions underlying the prototype with regard to structure, design and function. Through the interaction of a test group with the prototype, possible errors in the concept or problems in the design can be quickly identified and eliminated before the market launch.Based on the processes of Design Thinking, prototyping also includes many cycles of feedback and iteration. Each cycle generates new suggestions for improvement and change requests, which are then transferred to the prototype - until the company achieves a feasible innovation. At a deeper level, however, something else happens. The interaction and collaboration between the test group and the designers change the perception on both sides. While customer surveys used to be a rather impersonal matter, the direct contact between innovators and potential consumers increases the understanding of the conditions of product development. This enables users to understand the background to many decisions better and develop a feeling for which of their wishes can be implemented. On the other hand, the constant and structured exchange helps the company to correctly classify the users' experiences with the product and translate them into suitable solutions.

Digital Infrastructure, Digital Prototypes

However, if prototyping is to fulfil its high promise of helping product developers create superior end-user experiences, the company must strive to minimize the distance to the test group. This works best with an open innovation platform. It brings together the company's innovators and potential consumers with essential stakeholders in the innovation process. What used to happen analogously when testing prototypes now happens entirely digitally on an Open Innovation Platform.Instead of questioning the testers individually about their experiences via analogue channels, all feedback can be collected at a central location. This is naturally much faster since the individual data sets of the different people do not have to be merged first. In addition, the individual testers can now easily exchange ideas with each other, develop ideas and work on solutions together with the designers. This transforms the one-dimensional feedback mechanism into an open discussion forum. This promotes communication and collaboration among the participants, which in turn increases motivation to contribute. The new possibilities and freedoms allow the testers to shape future products actively. This also increases interest and leads to intense brand loyalty. Ultimately, everything contributes to unleashing the entire creative potential of the test group.Traditional, analogue approaches fail here from a certain number of participants onwards due to the flood of data that is generated by the various feedback loops and optimization steps. A digital infrastructure, on the other hand, stores all relevant information in a central location. And with the help of semantic analysis tools and balanced coordination mechanisms, the large amount of information can be condensed into usable data. This helps to structure the discussions on the platform and to identify the relevant information for the innovation process. Also, it ensures that no knowledge is lost between the iterative steps of the design phases. This makes the development process understandable in the long term and, above all, transparent.The prototype - the secret protagonist of the entire process - is entirely unbound by the medium or form in which it is presented. Whether a physical or digital model, both can be displayed and tested on the platform according to similar patterns. The digital prototypes are clearly on their way to digging the water out of their physical relatives. Given the fact that few products are available today without any digital component, this is hardly surprising. The advantages are obvious. They facilitate joint development across departmental, corporate or geographic boundaries. The best specialists and partners can easily be integrated into a development network with the help of an open innovation platform. The digital component makes it possible for all stakeholders to work in parallel and collaboratively on the project.In addition, click dummies, mockups or animated 3D models are usually cheaper to produce than their physical counterparts and are easier to extract from the ongoing development process. Digital prototypes are therefore particularly suitable for creating several design variants at once. And since uncertainty is unavoidable in product development, innovators make regular use of it by building up a whole portfolio of options. The respective test procedure is not very time-consuming at the digital level and quickly separates the good from the less good design ideas. This is where the highest value of digital prototypes for the innovation process manifests itself. Because rapid failure is the hallmark of creative geniuses through the centuries. Creativity is a consequence of productivity. If product developers want to increase the production of hits, they must do so by risking a parallel increase in the occurrence of errors. The most successful creators are usually those who also accept the most mistakes.

Test. Iterate. Repeat.

The process of testing prototypes describes the experimental approach to a final solution in many small, iterative steps and is very repetitive. One can imagine it as a kind of cycle that is repeated until one is satisfied with the result. The respective prototype is first conceived on the basis of findings that have already been collected elsewhere on the platform. For example, in a crowd innovation project designed to identify the requirements and needs of potential users. Once the concept has been developed, the first phase begins, and the prototype is presented to the target group or community on the platform. Through the explicit description of the individual stages and the direct communication channels on the platform, the test requirements become concretely tangible and comprehensible for all participants.Afterwards, extensive testing is carried out. Depending on the type of prototype, either directly on the platform or in subsequent offline formats. The focus is mainly on the built-in functions and the preliminary design. The test community familiarizes itself with the prototype and works through a checklist provided by the product developers or decides for itself which focus it sets during testing. This phase usually takes several weeks to give the community enough time to deal intensively with the test object. But the exact opposite can also be implemented in an uncomplicated manner. For example, in just a few hours, you can get feedback on the usability and navigation logic of a click-dummy to a new website. This makes it possible to check whether users understand a planned interaction and carry it out intuitively or whether they get stuck at certain points.What happens next can be determined individually for each case. Ideally, however, a phase of surveys follows to obtain quantitative feedback from all participants. The standardized questions result in a structured and significant data set. By questioning the testers about their reactions to the effect and functioning of certain elements, information is generated that enables product development to rely on reliable empirical data. The opposite approach is then reserved for the next phase. With open-ended discussion rounds on the platform, a lot of qualitative feedback can be obtained. This helps to interpret better and understand the emotions and opinions of the target group. What was perhaps only superficially dealt with in the surveys can be intensified here in direct exchange. Why don't you like the colour design, and why is the placement of a gear knob wrong? Instead of short answers, a dialogue emerges that leads to the goal and above all seamlessly leads to a collaborative solution to the problem.And that brings us to the final stage of the process. The circle closes, and testing starts all over again. Iteration is the magic word. This means that the comments and wishes of the testers are transferred to the prototype and the prototype is played back to the community in a new version. And so the process repeats itself again and again. This creates time and space for necessary optimizations and innovative ideas - from the prototype through MVP to the finished product. What could be more revealing than placing a working model in the hands of users, receiving their feedback and then using it for learning? During each iterative test, the process generates small bits of data that the product developer can see and trust. He will soon find that user reactions are becoming more and more positive as their feedback flows into all iterations. This slowly leads to the certainty that the design and product features are on the right track.

Advantages of the innosabi Technology

The use of an innosabi platform makes it possible to test prototypes quickly and easily with a large number of participants. By involving all stakeholders on a central platform, the iterative optimization of the product takes place together with the potential consumers. Co-Creation with Customers increases trust in the product on the user side and guarantees a successful launch for the company on the other side. Agile processes and intuitive user guidance on the platform lead to short feedback loops that allow changes to be quickly incorporated and re-tested. This helps the company's innovators and designers validate their hypotheses or identify the actual needs of the target group. The expected effects are enormous. The quality of the product is significantly improved, while the risk of market failure is almost zero. The acceleration of the innovation process through rapid iteration cycles also reduces costs, labour and resource requirements, and time to market.

Guides
25 June 2019

Crowdfunding with Employees

Much in innovation management revolves around the question of how high-quality ideas can be generated in large quantities as quickly as possible. Most companies now realize that that innovation with employees plays a central role in this is. If one follows the innovation benchmark of the management consultancy PwC, then 60% of all respondents have already identified their own employees as the most crucial component of their innovation strategy - ahead of technology partners and customers. This is also reflected in the development that more and more companies are using broad-based campaigns to create incentives for their employees and managers to contribute their own ideas. The goal: Each individual should assume more responsibility for the company's innovation initiatives. However, to ensure that this rethinking does not degenerate into actions just for the sake of doing so but generates promising innovations in the long run, several challenges need to be solved.

One of the most urgent problems is often to be found in the innovation process itself. Whether it is a classic workshop, a modern Open Innovation approach or a sophisticated incentive program, the submission of proposals by employees is only the first step. Often companies then miss the opportunity to provide submitted ideas sufficient space for test phases or concrete implementation. Not only is there is a lack of resources, but also a lack of committees that decide impartially and without prejudice which proposals should actually be implemented. That way many good ideas run the risk of being forgotten again or of collecting dust in the drawers of the employees. The motivation of employees to show more initiative will decrease rapidly as soon as they realize that their ideas have no chance of ever being implemented. Therefore, it is the management's duty to establish an open and transparent process that enables all employees to contribute, that provides the necessary resources for their ideas, and that makes decision-making about implementation comprehensible.The second major challenge is to align these employee-driven innovation initiatives with the company's overall strategy. However, according to PwC's Innovation Benchmark, 54% of the companies taking part in the study struggle to do so. This is even more dramatic, considering that almost two-thirds of them invest 15% of their revenue directly back into innovation projects. This means that huge sums of money are distributed following the scattergun approach to various research and innovation projects failing to properly set target. Logically, this is not very efficient as only a fraction of the ideas has the potential to repay this investment with sales increases or savings. It is therefore particularly important to identify promising projects at an early stage and separate them from potential failures. This is the only way to approach innovation projects in a prioritized way, to bundle resources efficiently and to drive ideas quickly to implementation.For companies, a complex dilemma arises but one that can easily be solved. On the one hand, a large number of employees should be motivated to contribute their ideas. On the other hand, it is essential to filter out those ideas that are worth promoting. The solution: Innovation Funding. We explain exactly what is behind it, how it works and what advantages it brings.

Crowdfunding

The methodical roots of Innovation Funding lie in crowdfunding. Its basic principles are adopted, extended and made applicable for use in innovation management. The term crowdfunding originally comes from the English-speaking world and its composition already reveals a lot about the concept behind it - namely financing by a group of people. It is, therefore, an opportunity for individuals, companies or organizations to obtain capital for projects or business ideas for the realization of which they themselves lack the means. The organization of the projects usually takes place via the Internet. In Germany Startnext and Kickstarter are among the best known and most successful crowdfunding platforms. Idea providers have the opportunity to present and advertise their projects. At the same time, the crowd decides, using its investments, on the success and implementation of the projects. There is a minimum sum defined in advance, which must be reached within a fixed period of time, otherwise the supporters receive their money back.Four different Crowdfunding models can be distinguished:

  • reward-based Crowdfunding

The supporters receive a non-financial consideration - e.g. a copy of the project result. As it is a type of advance sale, this model is particularly well suited for testing an idea for its market potential.

  • equity-based Crowdfunding

The crowd will be financially involved in the success of the project. The micro-investments are comparable to equity capital and especially help start-ups and small companies to raise the necessary financing.

  • donation-based Crowdfunding

The donors receive a non-material consideration - e.g. a public acknowledgement or award. This form is typically used for social and non-profit projects to reach an occasion-related donation goal.

  • lending-based Crowdfunding

The crowd grants a loan at an agreed interest rate over a fixed term. It is debt capital and serves private individuals or companies as an alternative to the classic bank loan.A prominent example of a successful crowdfunding project is Virtual Reality. After the first, rather disappointing attempts in the 1990s, technology mostly had been ignored by traditional donors. Almost two decades later, in 2012, Palmer Luckey - an active member of the Virtual Reality Community - launched a project on Kickstarter to raise the necessary funds for a new Virtual Reality Headset. Thanks to the active support of the community for the preparation of the project, the campaign was a huge success. Suddenly Virtual Reality was no longer a forgotten trend but found support by Oculus Rift as a technical pioneer. Oculus VR was bought by Facebook shortly after for over 2 billion dollars and the entire Virtual Reality market experienced explosive growth. All this would not have been possible without crowdfunding.https://www.youtube.com/watch?v=f79zdVmF-dMCrowdfunding, however, is more than just an alternative way to raise funds at favourable terms or to conduct market research. The unique value of crowdfunding is above all reflected in the emotional attachment of the donors to the project. The motivation of crowds to support a project can have many reasons - in most cases, however, crowdfunding connects innovators with those, who need innovation. Instead of having to deal with the interests of banks or venture capitalists, the idea provider has the opportunity of working directly with the community to advance and refine the project. Additionally, the crowd feels, to a certain extent, responsible for the project through direct contact with the idea provider. Many donors want to add their knowledge and skills or use other ways - such as advertising support - to make a positive contribution. These dynamics between project designers and sponsors lead to the development of long-lasting and active Communities, which pursue together the same goal - i.e. to successfully realize the project as fast as possible. The integration of the community creates a commitment for both sides that reduces failures in crowdfunding projects to a remarkably low level.

Innovation Funding

Crowdfunding exemplarily shows the potential of platforms to act as a permanent starting point for innovations and business ideas. Regarding Innovation Funding instead of private individuals, the employees are the ones taking on the financing. This, of course, changes the underlying process. In general, companies give the initial impetus by presenting a topic on their platform on which employees can submit ideas. The first phase of the process is therefore used for defining a rough framework and collecting ideas without underlying any fixed expectations. Similar to crowdfunding, it must be ensured that the ideas are formulated in detail and contain a concrete objective – it can be the development of a viable concept as well as the construction of a first prototype. Thereby, it can be guaranteed that the ideas are of very high quality and already contain important information regarding the time required for implementation as well as regarding resources and financial means.All employees have then the opportunity to view the suggestions. They can like their favorites as well as comment on them, offer their help and expertise, suggest solutions or refer to related projects. Through this direct collaboration between the employees, the ideas will be outlined more clearly. Before the campaign starts, companies can then decide how to proceed by defining different phases and gates via the platform. This gives the employees guidance as to where they can get involved and at the same time makes the path of an idea to implementation transparent. Various options are conceivable - but the focus always remains on employee funding. In most cases, the selection for the funding is reduced to a manageable number of ideas through a voting phase, or an expert committee of the company is called in to select according to predefined criteria. Then the innovation funding begins. Of course, the employees do not provide their personal money, but a budget allocated by the company for the respective innovation campaign is used.All proposals that achieve their funding goal receive the appropriate resources and are implemented directly by the idea provider. The idea providers do not do this alone, but either initially submit the idea together with a team or the team is formed by a collaborative approach. Innovation thus becomes the task of all employees: From the generation of ideas to the distribution of budgets to the actual implementation. The method is particularly successful when, after financing, the projects including the teams continue within accelerator or incubator programs. This motivates the employees to assume more responsibility for the future of the company and strengthens the entrepreneurial spirit. The open process additionally helps the projects to gain more visibility and reach within the company. Thus, the platform activates a vast pool of people and knowledge that can be integrated into the value chain. The topic of cultural change can no longer be considered a foreign matter but is realized every day in various situations.

Advantages of the innosabi Technology

The great advantage of innovation funding for companies is the tremendous acceleration of the innovation process. A seamless transition - from ideation to actual implementation - makes it possible to realize innovation projects in just a few weeks. From the collection and development of ideas through coordination phases to funding and the construction of initial prototypes, all activities can be handled via a central innosabi platform. This makes innovation with employees fast and agile. Especially in times of disruption and digital transformation, one thing is true: An idea alone does not make an innovation, it depends on the implementation!

Guides
14 June 2019

Shape New Mobility - More Innovation in the Automotive Industry

The car has been the object of personal mobility for a long time. This was certain. Meanwhile, other industries were already changing. But the times for the automotive industry are also changing. Mobility no longer means driving a car – no. Mobility is a broad concept that has to be shaped from scratch.Electric cars are only a small component of change. Digitization makes a whole industry more than just producers. Established companies become service providers that create a networked system around the car.

Keep Up with Trends

Not so long ago, electric cars were dismissed as futuristic. Today, self-driving cars are a realistic scenario. Car manufacturers need to keep up with the times and dare try out unusual ideas. Well-established groups face new competitors like Apple and Google, who have completely different approaches to the market. New business models such as car-sharing also directly impact the industry.

New Mobility – Do It Right

But which trends are relevant to your company? Which innovations can you and your suppliers quickly implement? How can large, established corporations become more flexible and agile?Read the innosabi report Agile Innovation in the Automotive Industry on how to make your company fit for a connected, digital future!

Agile Innovation in Automotive
Guides
31 May 2019

Connecting Knowledge Within the Company

In 1776 Adam Smith described in his widely known work, The Wealth of Nations, one of the most critical factors for the economic progress of the following centuries - the division of labor. Much of today's wealth and technological advances are due to the effects of increased productivity. They emerge when work is divided into even smaller steps and carried out by more and more specialized workers. The trigger at that time was the increasingly complex production chains of industrialization. Not only did they permanently increase the need for skilled workers, but also the requirements attached to their skills, making innovation with employees possible in the first place.

In the past decades, it has been the rise of knowledge work that has further accelerated this development. Machines now take over almost all physical activities. As a result, intellectual work in the sense of the practical application of knowledge is becoming more and more important - especially in areas where digitization and new communication technologies play a central role. Intangible goods can now be produced anywhere in the world and relevant information can be transferred to consumers in real time. Successful platform companies such as Uber, Airbnb and many others exemplarily show how this immensely expands the possibilities of value creation. In the wake of these digital disruptions, many new fields of application and professions emerge, which demand even more specific qualifications from the workers. As a result, we are ultimately moving towards an era of hyperspecialization in which individuals will perform only a few selected activities.Therefore, most training places and study programs are already focused on narrow areas of expertise that provide future employees with a great deal of expert knowledge and special skills. This helps companies to deploy their employees more efficiently and also to assign them much more complex tasks. In this regard, the concept of division of labor offers many advantages, as it not only improves the quality of the work but also increases speed while reducing costs. At a second glance, however, one serious problem becomes more and more evident, which primarily affects large, internationally active but also small and medium-sized companies. The increasing specialization of employees results in many different departments within the organizations, some of which operate entirely independently of each other.Hermetically sealed silos arise, which prevent touch points to remaining employees. But the fewer departments talk to each other, exchange knowledge or work together on projects, the more employees will focus exclusively on their area of expertise. In the long run, this limits the thinking and action of the individual teams and, in the worst case, even leads to competition between departments in company-wide projects. Such tendencies are particularly counterproductive for topics such as innovation and digitization - which can only be mastered with a holistic approach that bundles all forces in the company. In most cases, there is a lack of channels and structures that can harness the expertise of individual employees for challenges or tasks outside their direct area of responsibility. Thus, many companies unconsciously restrict their problem-solving capacities and thus their own innovative strength. Especially when employees develop time-consuming new solutions that already exist in a similar form elsewhere in the company, potential is left unexploited, and the positive effects of division of labor and specialization are lost.Companies are, therefore, responsible for counteracting this silo formation and establishing new opportunities for cooperation and exchange. The challenge here is to link employees with a certain problem specifically with the people in the organization who have the relevant skills to solve the problem. Solution Scouting makes precisely that possible because it harnesses the entire know-how of a company across silo boundaries and creates a new culture based on innovation and collaboration. We explain exactly what lies behind this approach, how it works, and what benefits it offers.

Like Open Source – but Different

Open source campaigns used by Software development show trough successfully handling projects that openly and collaboratively working on problems through a network of individuals can lead to outstanding solutions. The basis for this is the free availability of source code, which enables a wide range of individuals to participate and allows them to use and modify the software within the framework of free licensing models. One of the best examples for this is the T Linux operating system. After the free operating system Unix was privatized by the North American telecommunications group AT&T in the early 1980s, many people and institutions committed themselves to create a similarly compatible and freely accessible replacement.In 1991 Linus Torvalds, with the help of the University of Helsinki, put some of the programs he had developed online, which later formed the core of the new operating system under the name Linux. He recognized the potential of his software at an early stage and tried to win further comrades-in-arms. An enthusiastic community quickly formed around the young Finn, who began to push the project forward. While some integrated graphical user interfaces, others took care of ports to other processor architectures and still others programmed additional functions. At this point, the great advantage of Open Source becomes particularly evident. All participants can contribute their expertise in different areas, and the work is shared efficiently. The first executable version of Linux was thus not only rapidly finalized but also of high quality and contained features for many different purposes. A rigid team with limited capacity and solution approaches working on this without the help of external experts would not have been able to accomplish the task quite as successfully.https://www.youtube.com/watch?v=o8NPllzkFhE&t=2sSolution Scouting is not based on the same method as Open Source but is based on similar principles. Radical innovations often take place at the interfaces of the various knowledge disciplines. The more diverse the composition of the project participants, the more likely it is to achieve a breakthrough. People tend to associate problems occurring outside their own area of expertise with solutions that they have found in their own work. These unorthodox approaches are often the missing piece of the puzzle for long unsolved problems. Even for the most complex research tasks, there are people who already have an innovative answer. The question now is: How do I find these people and their ideas?In Open Source projects, the search for a suitable problem solver is comparatively easy due to shared interests, voluntary participation and solidarity within the community. For companies, the underlying challenge is much more difficult. Particularly in large organizations with thousands of employees, responsibilities and areas of responsibility are clearly defined, widely ramified and distributed across the globe. Due to this organizational and spatial separation, a limited flow of communication between employees can often be observed. Collaboration only takes place if ordered by the managers - and even then, it is often project-related and runs in narrowly defined paths. At the institutional level, these silo structure suppresses the will of employees to solve problems together, discuss them or bundle resources elsewhere. Resulting in a slowdown of any project progress. In the worst case, it can even lead to different teams simultaneously working on similar or even identical issues. Highly qualified employees, capital and other means of production are unnecessarily tied up several times.

Solution Scouting

Especially concerning the innovative strength of a company, the knowledge of the employees should be optimally interlinked to be able to use their entire potential efficiently. The best innovations are rarely the product of a single mind. Instead they are created by bringing different perspectives together in joint discussions and by sharing ideas. This is where Solution Scouting comes in. By networking all employees on a central platform, a simple option is created to get in touch with each other and exchange ideas. The core of the new approach is the orientation towards so-called Challenges. In contrast to an unstructured submission of ideas and challenges, Solution Scouting works on concrete problems with clearly defined goals. This means that employees who are looking for specific expertise for a project can initiate their own innovation Challenges in order to specifically address people with the relevant competencies. This mode allows employees to participate in innovation processes across the Group - regardless of location, department, area of expertise or hierarchical level.The starting point for Solution Scouting is, therefore, always the concrete Challenge. An employee encounters a problem in his or her area of responsibility which he or she cannot solve without the help of another person or which he or she suspects has already been solved in another department. In most cases, these are mainly technical questions. One conceivable example is the composition of a chemical formula that was originally developed for new drugs but whose characteristics also make it interesting for the production of fertilizers. Information on such interdependencies normally has little chance of being passed on beyond the boundaries of the respective department. With the platform, however, the employees now have access to a vast network of potential problem solvers who possess this information or can otherwise help with their know-how. To ensure that the process remains efficient and identifies the right people quickly, all users create a personal profile when registering on the platform. The user profiles can contain a wealth of relevant information about an employee, depending on requirements. However, of high importance is information about the particular area of expertise and the competencies and abilities of a person. In this way, suitable employees can be addressed directly when a topic from your area of expertise is dealt with on the platform. This also applies to personal areas of interest beyond one's own tasks in the company. As a result, contents can be personalized and gain in relevance for the user. Each employee is thus only kept up to date on the topics that concern him professionally and also motivate him in terms of content.Solution Scouting does not only assist in searching for knowledge and solutions within the company. The platform is also capable of integrating company-internal databases and existing systems into the Challenges via interfaces. As a result, a wide range of additional information and data is directly usable within the innovation context. In addition, the platform bundles the results of all questions converging on the platform in a central database, where they are processed and searchable for future challenges. Intelligent algorithms run in the background to maintain an overview despite a multitude of topics and information. Through semantic analysis, during input the user can easily identify whether his contribution is related to existing ideas, discussions or solutions. This enables the user to see immediately which employee has already given the appropriate answer or, if necessary, to network solutions from different areas. This gives the platform the character of an omniscient point of contact for problems of all kinds. It is not just a tool but a central component in the development of a new corporate culture that motivates employees to actively contribute their knowledge. This not only strengthens the feeling of belonging to the company, but also ensures sustainable motivation and a content-rich use of the platform in practice.

Advantages of the innosabi Technology

Solution Scouting paves the way to entirely new possibilities of collaboration within the company. By connecting relevant knowledge and the right people through an intelligent innosabi platform, collaborative problem solving is possible even across departments and countries. New impulses and perspectives of specialized experts help to solve challenges quickly and additionally improve the quality of the results. Since technologies become ever more complex and demanding, the optimal use of specialist knowledge as well as innovation with employees rise to prominence.

Guides
18 April 2019

Frugal Innovation

When new or updated products hit the market, they usually outperform their predecessors in terms of scale and complexity. The manufacturers are driven by the assumption that customers expect more power with each generation. In reality, however, the offerings of companies often exceed the actual needs and wishes of users.

Exemplary here are modern household appliances such as washing machines or alarm clocks. The former is delivered with a variety of different programs, and then almost exclusively 40-degree wash over its entire life. And the latter has various settings, but has only three buttons on the back for their operation. Many buyers would in return for a lower price on many of these functions renounce entirely — as long as the quality is not compromised. This is precisely where frugal innovations start.A modern myth from the beginnings of spaceflight drives the topic vividly to the extreme. With the launch of their space program, the Americans faced a rather trivial problem: How should the astronauts take notes in space? Ballpoint pens do not work in weightlessness because the ink can flow down the mine only by gravity. As a result, NASA set great engineers and money in motion to develop a pen that works in space. The result was the extraordinarily complex and expensive “Space Pen”. At the other end of the economic and ideological scale stood the Russian cosmonauts. They made their records in space with ordinary pencils that could be bought anywhere — inexpensively and effectively.

What companies can learn

The term “frugal” derives from the Latin “frugalis” and can be translated as simple, economical and usable. Accordingly, at Frugal Innovation, the focus is on the essential basic functions, according to the needs of a clearly defined customer group. They aim to develop capital-saving but high-quality offerings that are of great benefit to the customer. Companies often make the mistake of merely omitting certain features of their established products to save costs and get into the markets quickly. However, frugal products are sophisticated new developments that are technically highly sophisticated in terms of cost and complexity reduction. For companies, this means dealing even more intensively with the actual wishes and needs of the target group to generate a clear focus for product development. The interaction with the potential customers and their feedback must become a fundamental part of the innovation strategy. This only works if the collaboration with the customers on the corporate side is accompanied by correspondingly fast and agile development cycles.It is worth taking a closer look at the new growth markets. After all, the first frugal innovations emerged in developing and emerging countries — such as India, China, and Brazil. Especially here, the requirements are entirely different than in the western world. People are asking for robust and affordable products that use minimal resources. Such as the refrigerator “Mitticool” from India, which is completely powered by electricity. Designed in need of a devastating earthquake, the “Mitticool” uses the evaporation effect of water in stacked clay pots. As a result, he manages to cool the interior up to eight degrees less than the outside temperature. The batteryless refrigerator is a wonderful example of the origin of Frugal innovation – often referred to as “Jugaad Innovation” or “Grassroot Frugal”. This refers to improvised solutions that are developed with the limited resources available locally. Behind this are usually individual individuals who are part of the target group of the finished product and act primarily for social or ecological reasons. But to make things easier and to conserve resources does not mean that ultimately a lower-quality product comes out — the opposite is the case.Some companies are already embracing the advantages of these approaches. The term “corporate frugal” refers to the adaptation of organizations to new customer segments and markets that want to be supplied with high-quality but reasonably priced goods. The impetus for this methodological professionalization of Frugal Innovation is provided by the economic and social changes in emerging and developing countries, for the world economy will receive three billion new potential consumers in the next 10 to 15 years. So many people will move up into the global middle class. Middle class means higher purchasing power and more consumption. About 85 percent of them will come from Asia, mostly from China or India – a large market. For many companies, a huge opportunity to make their products and services accessible to a broad mass.

Implement customer orientation correctly

The intensive exchange with the intended target group and an agile product development process will be the central element in order to succeed in these fast-growing and continuously changing markets. But even in the established markets, customer orientation is becoming more and more the deciding factor. Companies need to break new ground and be ready to open their innovation process to external ideas. The development of large communities for the direct exchange with the consumers stands here in the first place. This makes it possible to involve potential buyers and their expectations in collaborative development processes at an early stage, to incorporate feedback in iterative adjustment loops or to carry out extensive prototype tests.For open cooperation projects of this size, companies need the appropriate digital infrastructure. Only with the support of the right technology is it possible to condense large amounts of information into usable data. This helps to structure the many discussions with the customers, their ideas, knowledge, and feedback and to extract the relevant information for the innovation process. Ultimately, this results in products and services that best meet the needs of consumers and, in no small extent, practically implement the criteria for frugal innovation.

Guides
28 March 2019

More Innovation in Finance and Insurance

The finance and insurance industry has dodged disruptive innovations for a long time. But now, like many others, it faces a major change: digitization. Although the digital age only started a few years ago, the speed with which new technologies are created and outdated is enormous.Digitization is creating useful trends that have made life easier for both customers and businesses, as well as many challenges associated with the accelerating pace of new digital innovations.

Keep up with FinTechs

Especially for established finance and insurance companies that have emerged in an offline world, the transformation to a digital enterprise is challenging and challenging. Mainly regarding the size and solid structures, fast changes are impossible. In contrast, FinTechs have emerged in a digital world and are competing with market leaders with new business models. Their advantage lies in their flexibility to react to new things. If you compare FinTechs with major corporations, they look a lot like a sailboat compared to a cruise ship. As a large company, this means staying up to date and implementing innovations.

How to be innovative

Which innovations should your company implement? What trends can you use to meet the needs of your customers better? How can large, established corporations become more flexible and agile?Find out how your business can be fit for a digital future. Read more in the innosabi report Agile Innovation in the Financial Industry.

best practice: 5 steps for more customer focus in finance
Guides
28 March 2019

How new technologies are changing the financial industry

From coinage to cryptocurrency. The financial sector has always been subject to change, but with digital transformation, the pace of change is unprecedented. But it is not only the industry that is changing, but also society and, with it, consumer expectations.

Changes driven by new inventions or technological possibilities are a familiar concept in the history of the economy. But this has always been accompanied by a change in society, professions and industries. With the invention of coinage came the profession of the mint master, with banks came bankers, loans, and interest. But what about digitization?As the term “digitization” implies, everything becomes digital. The Internet, computers and a globally networked world are opening up new opportunities in all sectors. For the financial industry, this means first of all dealing with blockchain, cryptocurrencies and smart contracts. But some companies are much more likely to reach their limits because, according to PwC, the majority of them are not up-to-date technologically. And so the discrepancy with clients' requirements continues to grow. A society that lives ever faster and more digitally also translates this into the expectations of banks and insurance companies. FinTechs uses the fact that long-established companies cannot react so quickly to changing customer expectations to fill gaps in the market.One of the most important factors for the success of organizations is the rapid adoption of new technologies. How can this gap between the current situation and the possibilities of the future be closed? How do banks and insurance companies manage to jump on the bandwagon?With speed and flexibility. In the financial sector, which is subject to many regulations, this is, of course, a challenge. Therefore, it is central for organizations to design processes flexible and to accelerate product development. In this way, it is possible to react directly to new requirements or needs. In this way, companies change in line with customer needs — and achieve genuine customer centricity.In Agile Innovation in Finance and Insurance, you will learn how innosabi customers in the financial sector are already implementing customer proximity and how it supports Agile Innovation in doing so.

Guides
7 March 2019

Fostering Employee Innovation: Insights From a 150-Year-Old Company

The larger a company is, the more complex it gets to manage and drive innovation initiatives that aim to involve all employees. It can be even more challenging if the company and all its organizational structures are the product of many decades of growth. Sometimes you cannot simply copy and paste what the shining Silicon Valley examples with only a couple of years of history are doing. You have to find your own system to leverage the potential of your employees for innovation. That is exactly what Bayer AG did.In a recent article for the Harvard Business Review, Monika Lessl (VP and Head of Corporate Innovation and R&D), Henning Trill (Head of Corporate Innovation), and Julian Birkinshaw (Deputy Dean London Business School) talk about their efforts of building an Agile Network for innovation. Not only for the people directly responsible for new technologies or products, but for all of the 100,000+ employees. To make this possible, Bayer made the decision to launch the platform WeSolve in 2014. This internal idea forum is a way of “challenging Bayer employees to contribute solutions to specific technical or commercial problems”. Together with an informal network of innovation ambassadors and innovation coaches, Bayer laid the foundation for a company-wide innovation culture. With several innovation initiatives across 70 countries, Bayer has also implemented an online hub called Youniverse where all innovation activities are consolidated.

"The key point is the network has now reached a critical mass, making our job at the center much easier. We have a waiting list of about 200 people who want to become innovation coaches. This allows us to be selective about who takes on the role. We get them involved informally at first and talk to their line managers to make sure they can add this work to their existing responsibilities."

This leads to the first of Bayer's three key insights: Innovation is a social activity, and connectivity is an asset. Furthermore, they implemented a dual-speed model where employees work on fast-cycle projects in addition to their slower paced daily business work. Last but not least, the agile networks and the portfolio of activities to support it, Bayer sees the importance of the next step: institutionalizing the new behaviors across the company.We are super proud to be a part of Bayer's innovation journey as a software partner for different innovation platforms for some time now. Keep innovating!Find the whole article on here: https://hbr.org/2018/12/fostering-employee-innovation-at-a-150-year-old-company

Guides
19 July 2018

The Source of Innovation. Where Does It Come From?

Where does innovation come from? The origin of innovation is not a philosophical, but a rather simple historical one: Where would be standing today if it was not for innovations like the wheel, fire, and electricity? Not to speak of modern communication technologies, medicine, and democracy? Humans always innovated, what changes was the scope of innovation. The digital world of today is the result of countless innovations. At innosabi, we love to be part of this evolution, be digital pioneers and push along the boundaries of what's possible. Still, as a mindset, we always find it helpful to keep the origins of innovation in mind, when thinking about the next steps today.

Our Urge for Progress & Innovation

Innovation is not an abstract or new concept, but the tangible result of the human urge for knowledge and progress. Our drive to question the status quo and to be constantly on the look-out for new ideas has barely changed over the millennia. Above all, innovation simply expresses the human desire for a comfortable life in prosperity, peace and good health. The longings and ideas of how we can make our lives easier and more substantial accompany us in our everyday thinking and acting. Even in our spare time, we search for ways to become as time- or financially efficient as possible in order to live a better, more beautiful life. Also at work, we strive to improve processes or develop new products and services to create a positive working environment and value for us and our company.  

The origins of innovation lie in the big and small things of everyday life. These are things that we want to improve or adapt to our changing needs and wishes. The finiteness of resources force us to develop new solutions. Our human Imagination propels us to strive for radically new technologies. We derive questions on how to do this or that differently and find the necessary knowledge. In doing so, we inevitably encounter problems and are confronted with the limits of what is currently possible. And that is the genuine starting point for the emergence of innovation: the desire for change and progress by overcoming obstacles and shifting boundaries.

Every person has a very individual set of knowledge, characteristics, and wishes. Everyone has skills and valuable experience that can be helpful in a wide range of situations in life – personally and professionally. Thus, every human being has the potential to become a catalyst for innovation and to participate in its implementation.

Personal motivation for innovations goes up, when a problem in our everyday lives is omnipresent or limits us in some way. A very emotional example in this respect is the story of Tal Golesworthy, who did not just want to accept his incurable disease and has improved his life and the lives of others through a small but subtle innovation. The great advantage of Tal Golesworthy, which can not be overemphasized: He thought like an engineer and not like a medical doctor. Thus, he brought a completely new perspective in old and previously unsuccessful treatment methods.

At innosabi we implement the ideas and methods presented above in our platforms and use our software to advance them. The focus is on the network of people, their knowledge, and their abilities. The premise that everyone can be the starting point for innovation naturally applies to organizations, companies and their huge ecosystems of customers, suppliers, scientists and many more in every way.The potentials are almost endless and just waiting to be uncovered and brought together with the right infrastructure.

Guides
17 July 2018

Perspectives & Concepts of Innovation

Dr. Bettina von Stamm is a renowned expert in innovation, product development and design. She has been researching and working on innovation for over 25 years, calling herself an innovation philosopher, storyteller or catalyst. In 2004, she founded the Innovation Leadership Forum, a Think & Do Tank that helps organizations understand, unlock and improve their innovation potential and performance. In an interview with Julia Schmidt, Business Development at innosabi, she is giving an exceptional overview of how innovation concepts and our perspectives have changed in recent decades: “Of course people have always innovated. What has changed over time is the degree to which we deliberately and proactively seek to create these various types of innovation.” As the most important piece of advice, the innovation expert gives organizations the following task:
“Define what innovation means to you and why you want that specific kind of innovation to happen in your organization. Most companies I talk to think and claim that innovation is important to them, while most do not even have a company-wide definition. How can you expect innovation to happen, when you do not even know what it means?”
According to Dr. Bettina von Stamm, there is no “one right” definition of innovation: “Understand and define what innovation means for your organization, in your specific context. This will not be only one type of innovation, it is most likely a hole innovation scape. Organizations have to be very clear on where they want to innovate and why they want to innovate there. Success factors vary, depending on the company and the kind of innovation.” [embed]https://www.youtube.com/watch?v=ACdqPS8eXAU[/embed]

The Changing Concepts of Innovation

The overview Dr. Bettina von Stamm can give on the changes in the concepts of innovation within the past 30 years is remarkable. She says that each kind of innovation has always been done in a way, just not as a deliberately promoted concept, but unconsciously, accidentally or even out of emergency situations. Initially, the concept of innovation management only evolved around product innovations in the early nineties. It was simply about improving own products through research and development. Since then, in particular, the breadth and perspective of the concept of innovation has changed. When one saw fewer possibilities in pure product innovation, process innovation followed. For example, cost-efficient machines, simplified processes and intelligent warehousing have been implemented. After this potential seemed largely exhausted, the service innovation followed. Thereby the end of the sales process and the user experience were optimized. In the early 2000s, the targeted business model innovation came along. Thus, the issue of innovation within companies has grown from the smallest unit, the single product, to the largest possible unit, the business model. However, Dr. Bettina von Stamm says that this is just another piece in a much bigger puzzle:

“One thing is for certain: The path of innovation does not end there. It is an endless journey where there is always something else around the corner.”

We thank Dr. Bettina von Stamm and everyone involved in the making of this great interview and look forward to finding out together which concepts of innovation will prevail in the future.

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